ADT Security Services Safewatch QuickConnect User Manual

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SECURING THE PREMISES 
    
Panic Keys / Chime Mode 
 
Panic Keys 
Your system may have been programmed to use special keys to manually activate panic functions. The 
functions that might be programmed are listed below. See your installer for the function(s) that may 
have been programmed for your system.  
   Your installer should 
note the functions 
that are active in 
your system.  
Active Panic Functions 
Keys Zone  Function 
1 and ✻ 95 
 
3 and #  96 
 
✻ and #  99 
  
To use a paired key panic function, simply press both keys of the assigned pair at the same time. If 
your keypad has lettered keys for panic functions, press the designated key and hold down for at least 2 
seconds to activate the panic function. Panic keys can also be activated by wireless devices such as the 
5827 wireless keypad. Ask your installer about this feature. 
 
Types of Panic Alarms 
A silent emergency/silent alarm sends an alarm signal to the alarm monitoring company,†
 but 
there will be no audible alarms or visual displays. 
An audible emergency/audible alarm sends an emergency message to the alarm monitoring 
company†
 and sounds a loud, steady alarm at your keypad and at any external sounders that may be 
connected (“ALARM” plus a zone number are also displayed).  
A personal emergency/aux  alarm sends an emergency message to the alarm monitoring company†
 
and sounds at keypads, but not at external sounders. (“ALARM” plus a zone number are also 
displayed). 
A supervised fire alarm sends a fire alarm message to the alarm monitoring company†
 and uniquely 
activates keypad and any external sounders (“FIRE ALARM” plus a zone number are also displayed). 
 † If your system is connected to an alarm monitoring company  
Chime Mode 
Your system can be set to alert you to the opening of a door or window, while it is disarmed, by using 
CHIME mode. When activated, three beeps will sound at the keypad whenever a protected perimeter 
door is opened and the zone voice descriptor will be announced. Pressing the 
STATUS key will display 
the open protection points. Note that the Chime mode can be turned on only when the system is 
disarmed. 
To turn Chime mode on or off: 
FUNCTION 
 + CHIME  
  
The “CHIME” message displays while Chime mode is on, and disappears from the display when Chime 
mode is off.
  
						

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USER FUNCTIONS 
Message Recording/Playback/Volume Control 
The ADT Safewatch QuickConnect Security System 
    Message Center allows you to record, play and 
delete messages. The maximum message duration is 85 seconds. 
NOTES:  (1)  The Record/playback functions can only be performed from the master keypad.  It cannot be performed 
from any other wireless keypad (ex. 5827). 
  (2)  If the system loses electrical power, all messages will be erased. 
  (3)  Message Play/Record will not be available if a report must be sent. 
  (4)  Individual messages cannot be played back or deleted. 
Recording a Message 
To record a message: FUNCTION  + RECORD  
 
The keypad displays “REC MESSAGE.” Begin speaking into the microphone.  
The recording will automatically stop after 85 seconds, if a message has been recorded. The keypad will 
beep twice and “REC” will no longer be displayed. “MESSAGE” will still be displayed. 
 
To stop recording before the end of 85 seconds: Press OFF  
 
The keypad beeps twice, the REC display turns off, but the MESSAGE display remains on. 
 
Additional messages can be recorded, as long as there is recording time remaining, by repeating the 
above steps. 
 NOTE:   If you are trying to record a new message and the message center is already full, the system will announce 
“END MESSAGE” and “REC MESSAGE” will not be displayed. If the message center is full all old messages 
must be deleted before new messages can be recorded. See Deleting Messages section. 
 
Message Playback 
The lighted word MESSAGE indicates that a new message is in memory. After playing the message, the 
MESSAGE display turns off. 
To play back a message: 
FUNCTION  + PLAY  
All recorded messages will be announced sequentially. A short beep will sound between messages. 
To skip a message: Press [
✻]  NOTE:   If a wireless keypad (5827) has been installed and is programmed for quick arming, it cannot be used to 
activate message playback or adjust the volume. In this case, you must use the master keypad to perform 
these functions. 
Deleting Messages  
To delete all messages: 
FUNCTION  + PLAY  
While the messages are being announced: Press 
FUNCTION  + DELETE  
A double beep will sound confirming that the messages have been deleted. 
  
						

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USER FUNCTIONS 
Message Recording/Playback/Volume Control 
 
Adjusting the Volume 
The volume level of message playback, system announcements, and status beeps can be changed. You 
can also mute system announcements if desired. 
 
To adjust message playback/system announcement volume: 
 
FUNCTION  + VOLUME + [3] or [6] †      
† [3] = increases volume one level, [6] = decreases volume one level. 
 
Repeat the key sequence until the desired volume level is achieved. 
 
To mute system announcements: 
FUNCTION  + VOLUME  + OFF  
 
When muted, no system announcements will be made.  Recorded messages will be announced, though, 
when 
PLAY is pressed. 
To restore announcement sounding: 
FUNCTION  + VOLUME + [3] or [6] 
 
Volume level will be restored to the level that was selected prior to muting the sound. 
 
NOTE:   If a wireless keypad (e.g., 5827) has been installed and is programmed for quick arming, it cannot be used to 
activate message playback or adjust the volume. In this case, you must use the master keypad to perform 
these functions.  
						

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USER FUNCTIONS 
AUX Function 
 
General Information 
The AUX key may have been programmed to either perform a predefined function.  Ask your installer 
which function has been assigned for your system. 
 
AUX Key:     
PRE-DEFINED FUNCTION    
 
If programmed for the AUX function, you can use the 
AUX key to activate a string of up to 20 
keystrokes that have been stored in the system’s memory.  Typical functions include: 
 • Seldom used but repeatable sequences 
 • Arming sequences that involve bypassing zones before arming 
 
Defining the AUX Function 
The system must be disarmed before defining a function. 
1. Enter 
                        + FUNCTION  + AUX (hold down at least 2 seconds until 4 beeps sound). 
Master user code 
2.  Press the desired command sequence, up to 20 keystrokes. Press the AUX key between each 
command in the sequence. 
3. Press the 
AUX key twice to end the definition. 
 
For example, to bypass Zones 10 and 11 and arm AWAY, enter the following string: 
 
                       + FUNCTION + AUX + [6] + [10] + [11] + AUX + AWAY + [0] +  AUX 
Master user code
  
 
Note that the 
AUX key is included in the 20 keystroke maximum. 
 
Performing the AUX function 
Press and hold down the AUX key (hold down at least 2 seconds until 4 beeps sound), then enter 
                        The defined function will begin. 
Your user code 
  
						

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USER FUNCTIONS 
Clock/Calendar 
 
Your system can display the current time (see your installer). The date is not displayed, but has an 
internal function. The system must be disarmed. 
To set the time and date:
                         + FUNCTION  +  [63] 
  Master user code or  
 Installer Code 
 
The system will enter the Voice Prompt Calendar Setting mode. The [#] key can be pressed at 
any time to repeat a voice prompt. 
 NOTES:   1.  The keypad beeps twice for invalid data entries (e.g., an hour greater than 12), and the entry will not be 
accepted. The keypad beeps once for valid entries. 
  2.  Clock-Setting mode automatically ends if no keys are pressed for one minute. 
  3.  It is not possible to enter the real time clock programming mode from a wireless keypad 
  4.  Pressing any key on a wireless (RF) keypad terminates Clock/Calendar setup. 
  5.  It is not possible to enter the real time clock programming mode when either FC or CA is displayed on 
the display. 
 
1.  The system will announce, “Enter two-digit hour then press ADD to accept, ESCAPE to quit”. 
Hour
  12 :   A  (The current hour will be displayed with the AM/PM indication.) 
Enter the 2-digit hour (i.e., 01-12).  
Press [ADD] to accept the entry and continue to the AM/PM selection. 
Press [ESCAPE] to exit Clock/Calendar mode (keypad beeps 4 times). 
2.  The system will announce, “Enter one for PM, zero for AM, press ADD to accept, ESCAPE to quit”. 
AM/PM  12:   P  (The current AM/PM setting will display A or P.) 
Enter 1 for PM or 0 for AM. 
Press [ADD] to accept the entry and continue to the minute selection. 
Press [ESCAPE] to back up to hour selection. 
3.  The system will announce, “Enter two-digit minute press ADD to accept, ESCAPE to quit”. 
Minute
      : 25  (The current minute will display.) 
Enter the 2-digit minute (i.e., 00-59). 
Press [ADD] to accept the entry and continue to the month selection. 
Press [ESCAPE] to back up to AM/PM selection. 
4.  The system will announce, “Enter two-digit month press ADD to accept, ESCAPE to quit”. 
Month    1     
 (The current month will display.) 
Enter the 2-digit month designation (i.e., 01-12). 
Press [ADD] to accept the entry and continue to the day selection. 
Press [ESCAPE] to back up to Minute selection. 
  
						

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USER FUNCTIONS 
Clock/Calendar 
  
5.  The system will announce, “Enter two-digit day press ADD to accept, ESCAPE to quit”. 
Day
        01 (The current day of the month will display.) 
Enter the 2-digit day of the month (i.e., 01-31). 
Press [ADD] to accept the entry and continue to the year setting. 
Press [ESCAPE] to back up to Month selection. 
 
6.  The system will announce, “Enter two-digit year press ADD to accept, ESCAPE to quit”. 
Year    08   
 (The current year will be displayed.) 
Enter the last two digits of the year (i.e., 00-99). 
Press [ADD] to accept the entry and exit Clock-Setting mode (keypad beeps 4 times). 
Press [ESCAPE] to back up to Day selection. 
 
  
						

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USER FUNCTIONS 
Remote Phone Control Feature 
 
The ADT Safewatch QuickConnect Security System 
    is equipped with a remote interactive phone 
capability that permits access to the security system from any off-site touch-tone telephone using all 
user codes. If this feature has been programmed, the system will provide the appropriate voice 
messages and any system beeping sounds indicating the status of the security system over the phone 
line. (Refer to Summary of Audible Notification for further information.) The following functions can be 
performed from any remote touch-tone  telephone: 
• Disarm the system. 
• Arm the system in STAY or AWAY mode. 
• Bypass zones. 
• Check system status. 
 The remote access session will be aborted if: 
• A report must be sent. 
• Any local or wireless key entry (e.g. 5827), except [*], is made.  
• User Code is not entered within eight (8) seconds of call pickup (during the “system…..system 
announcement). 
• No keys are depressed for a period of 15 seconds and while no announcement has been made by the 
system. Any remote key entry will, however extend this timeout back to 15 seconds. 
 It will not be possible to begin a remote access session if: 
• A report must be sent 
• The system is in any Test mode. 
• During  real time clock setting. 
• Panel is in shutdown mode (programmed by your installer). 
• Panel is in Macro learning mode. 
• Remote phone control feature has not been enabled by your installer. 
 NOTE:  If a remote phone session is not granted by the system, for any of the reasons identified above, a modem tone 
will be generated before the end of the session. 
Using Remote Phone Control Feature 
Dial the controls’s phone number. If no answering machine is present, the control will pick up between 
1 and 14 rings, depending on the number programmed by your installer and will periodically announce 
“SYSTEM 
ENTER CODE”. During a remote phone control session “PC” will be displayed on the 
control. 
Enter: 
                       (within eight seconds) 
  Your user code 
The system status will be announced. Enter phone control commands as described on the next page: 
 
If an answering machine is on the premises, you need to dial the premises and hang up on the first 
ring. Wait at least five (5) seconds (but no more than 22 seconds) and dial the premises phone number 
again. The control will pick up and periodically announce “SYSTEM”.  
NOTES 
(1)  All voice announcements on the phone line will 
also be announced on the local speaker, unless 
the system has been placed in the mute mode. 
(2)  Entry/Exit beeps will be terminated if you enter 
the remote 
phone access mode.  
						

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USER FUNCTIONS 
Remote Phone Control Feature 
 
Enter:                        (within eight seconds) 
  Your user code 
Upon entering remote phone control mode the ADT Safewatch QuickConnect Security System 
    will 
announce “System, enter code”. 
Remote Phone Control Commands 
 
To remotely disarm system: 
                       + [1] 
  Your user code 
To remotely arm in AWAY mode:                        + [2] 
  Your user code 
To remotely arm in STAY mode:                        + [3] 
  Your user code 
To remotely Bypass zones:                        + [6] + zone no. 
  Your user code 
To remotely activate Forced Bypass:                        + [6] + [#] 
  Your user code 
To remotely check system status: [✻] 
To end remote phone session: 
Hang Up  or                        + [9]  
  Your user code
  
 
NOTES:   (1)  Check with your installer to see if the Forced Bypass mode has been enabled. 
  (2)  When bypassing zones, make sure a confirmation beep sounds for each zone that has been bypassed.  
						

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USER FUNCTIONS 
Speaker Phone Feature  
If this feature has been programmed, the ADT Safewatch QuickConnect Security System 
    is capable 
of operating as a speaker phone. During speaker phone operation, the system will provide the following 
functions: 
• All function/event processing will continue to operate, but there will be no announcements. 
• The ARMED (red) and READY (green) LEDs will alternately blink. 
• “PH” will be displayed. 
NOTE:  The system will enter the Speaker Phone mode even if an alarm or trouble is stored in the system memory. 
Although “PH” may not appear, the LEDs will alternately blink indicating you are currently in the Speaker Phone 
mode. 
 
! 
Do not use the speaker phone as the only telephone in your home since in some special cases the 
speaker phone is not functional. 
The system will not enter speaker phone mode and ADT Safewatch QuickConnect will not ring if: 
• The feature has not been programmed. 
• A report is being sent. 
• An audible alarm is present. 
• An announcement is being made or a recorded message is being played back. 
• A message is being recorded. 
• The system is in test or sniffer mode. 
• AC power is not present 
The speaker phone will be aborted if: 
• A report must be sent. 
• An audible alarm or trouble has ocurred.  
• AC power is lost. 
Using the Speaker Phone Feature 
When the ADT Safewatch QuickConnect Security System 
    is operating in the Speaker Phone mode, 
the system keypad functions as a telephone keypad and the only security keypad functions that will 
remain enabled are the panic keys and the speaker volume control. (refer to Volume Adjustment 
section) You may adjust the volume before entering speaker phone mode or after dialing the desired 
number. In the speaker phone mode, if a zone is violated and has triggered an entry/exit delay, the 
system will automatically change the keypad from telephone to security mode. This allows the user to 
disarm the system or take other appropriate actions in the security mode without interrupting the 
telephone session. To regain telephone keypad control (i.e., to enter an account number or menu 
selection) you will need to reactivate the telephone keypad. 
  
						

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USER FUNCTIONS 
Speaker Phone Feature 
 
ADT Safewatch 
    QuickConnect Security System Speaker Phone Functions 
To place a call using the Speaker Phone:  
[#] + AUX and dial the desired phone number. 
To answer a call using the Speaker Phone: 
[#] + AUX  
To flash (switch between two calls using call waiting): 
AUX  
To hang up:  
OFF   
To activate/deactivate (toggle) ringer:  
[#] +  VOLUME  +  AUX  
To return the keypad to telephone mode after disarming the system: 
[#] + AUX  
NOTES:   (1)  The speaker phone ringer can only be enabled/disabled when the speaker phone mode is not active. The 
system will ring once to confirm the ringer is enabled.  Entering 
[#] +VOLUME +AUX a second time 
will disable the ringer. No ring will confirm that the ringer is disabled. 
  (2)  The speaker phone ringer will not ring when an alarm, trouble or entry/exit delay are sounding. 
  (3)  The ADT Safewatch
 QuickConnect Security System speaker phone does not provide a “hold” feature. 
 
 
 
 
NOTE 
If  you are using pulse (rotary) 
dialing, allow enough time for the 
system to finish dialing the last 
digit you dialed, (listen to pulses) 
before dialing the next digit.