Alcatel OneTouch 5020n Manual
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139140 11.5.5 Qiuck Start Mark the checkbox to shorten boot time. 11.5.6 About phone This contains information about things ranging from Legal information, Model number, Firmware version, Baseband version, Kernel version, Build number etc. Advanced settings Touch to turn on/off more settings options as below: • Desktop backup password Touch to set/change/remove desktop full backup password. Large text Mark the checkbox to enlarge the screen text. Power button ends call Mark the checkbox to end a call by pressing Power key during the call. Orientation Mark the checkbox to rotate screen automatically. Speak passwords Mark the checkbox to speak passwords while typing. Touch & hold delay Touch to adjust the duration of touch and hold delay. This function enables your phone to differ touch and touch & hold, which may avoid incorrect operations. Install web scripts Touch to open a dialog which asks you to install scripts from Google which make their web content more accessible. Touch Allow to confirm. 11.5.4 Regulatory & Safety Touch to view information of product model, manufacture name, IMEI number and some certification logo or text.
141142 • Show GPU view updates. Mark the checkbox to flash the views in the window when drawn with the GPU. • Show screen updates Mark the checkbox to flash relative screen areas when they update. • Window animation scale Touch to adjust the animation scale for your window. • Transition animation scale Touch to adjust the animation scale while performing transition. • Animator duration scale Touch to adjust the animation scale for animator. • Disable HW overlays Mark the checkbox to use GPU for screen compositing. • Force GPU rendering Mark the checkbox to use 2D hardware acceleration in applications. • Strict mode enabled Mark the checkbox to enable strict mode. After enabled, the screen will flash when applications do long operations on the main thread. • Show CPU usage Mark the checkbox to show current CPU usage. • Profile GPU rendering Mark the checkbox to measure the rendering time in adb shell dumpsys gfxinfo. • Dont keep activities Mark the checkbox to destroy all activities as soon as you leave. • Stay awake Mark the checkbox to prevent the screen from dimming and locking when the phone is connected to a charger or to a USB device that provides power. Don’t use this setting with a static image on the phone for long periods of time, or the screen may be marked with that image. • Protect SD card Mark the checkbox to request permission before reading SD card. • USB debugging Mark the checkbox to permit debugging tools on a computer to communicate with your phone via a USB connection. • Allow mock locations Mark the checkbox to permit a development tool on a computer to control where the phone believes it is located, rather than using the phone’s own internal tools for this purpose. • Select debug app Touch to select debug applications if available. • Wait for debugger Mark the checkbox to allow debugged application wait for debugger to attach before executing. • Show touches Mark the checkbox to show visual feedback for touches. • Pointer location Mark the checkbox to show current touch data. • Show layout bounds Mark the checkbox to show bounds, margins, etc.
143144 12 Making the most of your phone .................................. 12.1 ONE TOUCH Manager You can download software upgrade for free from the website (www. alcatelonetouch.com). ONE TOUCH Manager includes: • Contacts It allows you to back up contact entries so that you dont have to worry about losing, breaking, switching phones or changing service providers. • Messages It frees you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized. • Photos It allows you to easily import photos from PC or the handset and organize them in different albums for better management. • Videos It allows you to insert video files from PC for playback and then upload to handset folder. • Music It allows you to quickly search your favourites in PC, manage the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way. • Enable traces Touch to select enabled traces if available. • Background process limit Touch to change the limit for background processes. • Show all ANRs Mark the checkbox to show Application Not Responding dialog for background applications. System updates Touch to check for system updates. Status This contains the status of the Battery status, Battery level, My phone number, Network, Signal strength, etc. Legal information Touch to view legal information. You can learn more information about the phone such as model number, firmware version, baseband version, kernel version, build number, custom build version and Bluetooth QD ID.
145146 • Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization. • File It allows you to organize handset files with just a few clicks and then the files on the handset can be arranged where you want them. • Sync It allows you to synchronize the Contacts and Calendar in Outlook/ Outlook Express and handset. Supported Operating Systems Windows XP/Vista/Windows 7. 12.2 Upgrade You can use ONE TOUCH Upgrade tool or FOTA Upgrade tool to update your phones software. 12.2.1 ONE TOUCH Upgrade Using ONE TOUCH Upgrade tool you can update your phone’s software from your computer. Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your computer. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software. All personal information will be permanently lost following the update process. We recommend you backup your personal data using ONE TOUCH Manager before upgrading. 12.2.2 FOTA updates Using FOTA Upgrade tool you can update your phones software. To access System Updates, please open notification panel and touch , then press About phone\System updates. Or you can directly touch System Updates on application list directly. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it done please touch Install to complete the upgrade. Now your phones software will have the latest version. You should turn on data connection before searching for updates. Settings for auto-check intervals and reminders about upgrades are also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, the icon will appear in the status bar. Touch the notification to access the System Updates directly. During FOTA downloading or updating, to avoid errors in locating the correct update packages, do not change your default storage location.
147148 13 Telephone warranty .......... Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice. Batteries (2) and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months (1) from the date of purchase as shown on your original invoice. In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase. If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. This warranty covers the cost of parts and labor but excludes any other costs. (1) The warranty period may vary depending on your country.(2) The life of a rechargeable mobile phone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges. This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation): 1) Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used, 2) Connection to any equipment not supplied or not recommended by TCT Mobile Limited, 3) Modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor, 4) Modification, adjustment or alteration of software or hardware performed by individuals not authorized by TCT Mobile Limited, 5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation… Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction. In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
149150 14 Accessories ....................... The latest generation of ALCATEL ONE TOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 1. Charger 2. Battery 3. USB cable 4. Stereo headset Only use your telephone with the ALCATEL ONE TOUCH batteries, chargers and accessories in your box. 15 Troubleshooting ................ Before contacting the service centre, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading. and carry out the following checks: My phone is frozen or cannot be switched on • Check the battery power level, charge for at least 20 minutes. • If it still does not work, please reset the phone using the Power key and the Volume up key. My phone has not responded for several minutes • Restart your phone by pressing and holding the Power key. My phone turns off by itself • Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen. • Check the battery charge level. My phone cannot charge properly • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C to +40°C).
151152 • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see “11.1.8 Mobile networks”) • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. • Check your phones Internet connecting settings. • Make sure you are in a place with network coverage. • Try connecting at a later time or another location. Invalid SIM card • Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”). • Make sure the chip on your SIM card is not damaged or scratched. • Make sure the service of your SIM card is available. Unable to make outgoing calls • Make sure you have dialed a valid number and have touched . • For international calls, check the country and area codes. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not barred outgoing calls. • Make sure that your phone is not in airplane mode. Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).• Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode. The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller has concealed his/her name or number. I cannot find my contacts • Make sure your SIM card is not broken. • Make sure your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • You can adjust the volume during a call by pressing the Volume Up/ Down key. • Check the network strength . • Make sure that the receiver, connector or speaker on your phone is clean. I am unable to use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONE TOUCH accessory. When I select a number from my contacts, the number cannot be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a foreign country. I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).
153154 My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability. I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in Voicemail number. • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”). • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped, try again later. SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key). I am unable to connect my phone to my computer • Install ALCATEL ONE TOUCH Android Manager. • Check that your USB driver is installed properly. • Open the Notification panel to check if the Android Manager Agent has been activated. • Check that you have marked the checkbox of USB debugging in Settings\About phone\Advanced settings\USB debugging • Check that your computer meets the requirements for ALCATEL ONE TOUCH Android Manager Installation. • Make sure that you’re using the right cable from the box.I am unable to download new files • Make sure there is sufficient phone memory for your download. • Check your subscription status with your operator. The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users (see “6.3 Connecting to Bluetooth devices”). • Make sure that the two phones are within Bluetooth’s detection range. How to make your battery last longer • Make sure you follow the complete charge time (minimum 2.5 hours). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Switch on the backlight upon request. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.
155156 16 Specifications ProcessorMTK6575 (ONE TOUCH 5020A/ONE TOUCH 5020D/ONE TOUCH 5020E/ONE TOUCH 5020X) MTK6577 (ONE TOUCH 5021E) PlatformAndroid™ 4.1 MemoryROM: 4 GB RAM: 512 MB Dimensions (LxWxT)121.5 x 64 x 11.8 mm Weight136.5g with Battery Display4.0, TFT, WVGA NetworkUMTS: 900/2100 MHz (ONE TOUCH 5020D/ONE TOUCH 5020X) 850/1900/2100 MHz (ONE TOUCH 5020A/ ONE TOUCH 5020E/ONE TOUCH 5021E) GSM/GPRS/EDGE: Quad-band 850/900/1800/1900 MHz (Band frequency and data speed are operator dependent.) GPSAssisted GPS/Internal GPS antenna Connectivity• Bluetooth V4.0/A2DP • Wi-Fi IEEE 802.11 b/g/n • 3.5 mm audio jack • Micro-USB Camera5.0 megapixel back camera 0.3 megapixel front camera Audio supported formatsAAC, AAC+, MP3, Midi, eAAC Video supported formatsMPEG-4, H.263, H.264 Battery (1)1400 mAh, Lithium-Ion battery Special Features• G-sensor • Light Sensor • Proximity Sensor Note: Specifications are subject to change without prior notice. (1) (1) The original battery has undergone rigorous safety inspections to meet qualification standards, the use of non-original batteries may be dangerous.
157 ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. © Copyright 2013 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. English - CJA1742ALAAA All “Signature” ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).