Alcatel OneTouch Alcatel IDOL4 for Cricket FAQ

							 
 
 
xiii. Storage 
53. How can I set up my SD card? 
Android Marshmallow offers a new integration option for external memory cards. They can 
now also be used to increase the device’s available internal storage. When you insert a new or 
formatted SD card in your device, touch the indicator icon area, drag it downwards and touch the 
SD card (New SD card detected) notification. You will be asked to set up your SD card.  
 
If you choose Use as portable storage, it can only be used for storing media or other files. If 
you choose Use as internal storage, the SD card will be formatted for security reasons. After 
formatting and moving data to the SD card, it will only work on your device and be used as 
internal storage.  
						

							   
   
When you insert a used SD card in your device, go to Settings -> Storage & USB -> SD 
card ->touch menu key at the top right corner on the screen->touch “settings” and touch 
Format as internal to format the SD card. After formatting, it can only be used on your device. 
  
						

							   
 
54. How can I migrate data from the internal storage to the SD card? 
Go  to Settings -> Storage  and  USB ->SD  Card ->touch  menu  key at  the  top  right 
corner on the screen->touch “settings”, you can choose Format as internal to format this 
SD Card. After formatting, it can only be used on your device. 
 
  
						

							 
If  you  choose Move  now,  the  data  from  the  internal  storage  moves  to  the  SD  card 
immediately.  If  you  choose Move  later,  you  can  move  data  by  going  to Settings -> 
Storage & USB -> SD card -> Migrate data. 
After  moving  the  data  to  the  SD  card,  it  will  function  as  the  device’s  internal  storage. 
Data such as downloads, music, pictures, etc. will be stored on the SD card by default. 
 
  
						

							 
 
 
xiv. Security 
55. What can I do if my phone asks to enter Google account data after Factory reset is 
done? 
You may need to enter the original Google account that was used on this phone 
after you execute Factory data reset, otherwise you will not be able to use the phone. 
This is FRP (Factory Reset Protection) function. 
If you don’t remember your Google account data, please complete Google account 
recovery procedure. In case you can’t recovery it, please apply to repair center. 
 
 
xv. Device 
56. How can I turn on USB debugging? 
To turn on the USB debugging, you can follow below steps. 
1) Go to “Settings” -> “About phone” -> “Build number” 
2) Touch the Build number no less than 7 times. 
3) When you see a warning that mentioned developer mode already turned on 
4) Back to “Settings” again, you will find the “Developer options” 
5) Touch “Developer options”  
6) Check “USB debugging”. 
 
57. What should I do when I insert or remove SIM card?  
As idol 4 support hot-plugging, it can detect the SIM card when the device is on the 
power on status. 
 
xvi. VR 
58. What is VR? 
The VR is a head-mounted, a virtual reality device that provides an immersive experience for 
a wide range of users. When you connect an IDOL 4, IDOL 4S or other Alcatel handset which 
support this function to the VR, you can enjoy 2D or 3D content and play games by launching  
						

							APPs on the handset connected.  
 
59.  How can I insert handset into the VR BOX? 
1) Put your fingertips into the hole slot and pull the top cover outward to open. 
 
2) Prize the hook firmly and insert the handset into the VR BOX (Picture as below can be a 
guidance). Power key should be at the same side with the mark. 
 
 
 
Note:  
a. Do not prize the hook forcefully; otherwise it may damage the hook. Make sure 
the handset is locked by the hooks; or it may separate from the VR and be 
damaged accidentally. 
b. It’s  suggested  not  to  lid  the  black  Front  Cover  Casing  back  after  your  phone  is  
						

							installed in VR. 
c. We  suggest  you  to  use  headphone  instead  of  phone  speaker  in  order  to  lower 
the temperature of your phone while using VR 
 
3) Press  to open the bottom cover. 
 
 
Note： Don’t forget to tear up the protective layer on the lens. 
4) Align two lenses and touch lightly according to your requirement while you are holding 
the main body with two hands. Touch the right button to enter the operation interface 
and touch the left button to return. 
 
 
60.  How can I set up the VR launcher? 
The software VR Launcher has been installed in your handset already. You need to make 
sure  that  the VR Launcher  has  been  set  up  and received  the  access before  using  the  VR 
for your handset, especially for the first time using. 
Step 1: Click in the handset.  
						

							 
Step 2: Start to set the configuration. 
1) Open the VR Launcher at the first time, a permission(s) will be asked. Select “ALLOW” 
to go next step, then it will operating on the handset manually. 
  
2) Click  “GOT  IT”  and  insert  the handset into  the  VR Box when  it  pop-up  to prompts 
that view in full screen. 
Note:  The  VR  recognizes  your  head  movements. Move  your  head  in  any  direction  to 
move the pointer on the screen. Then touch the right button to confirm or left button to 
exit.  The  pointer  is  located  in  the  center  of  the  screen.  Some  apps  may  not  display  the 
pointer all the time. 
3) Health  &  safety  warnings will displayed  after  the  permissions.  Read  the  following 
warnings  before  using: “Not  for  use  by  children  under  the  age  of  13.” “Stop 
immediately  if  you  fell  any  discomfort  and  only  use  under  the  safe  environment.” 
Click “GOT IT” to go next. 
   
						

							4) Insert  the  headset  into  the handset after closing  the  top  cover. To  enjoy  the  virtual 
reality  experience,  unlock  your  device  and  plug  the  earphones,  it  will  start 
automatically. Click “OPEN” to go next. 
  
5) You  can  short  press  the  button  on  your  headset when  using  a headset.  There’s   
the  same  function when  you touch the  right  button  on  the  VR.  Click  “NEXT”  to  go 
next. 
 
6) Store your VR content in the VR-media folder located in the device’s internal storage 
or external SD card. Other media can be stored in the DCIM or Pictures folder. Click 
“FINISH” to go next.  
						

							 
7) Following  settings will  be only displayed  when  the  Launcher  is  opened  for  the  first 
time. If you would like to change the settings, you can configure in the later Tutorial 
section. 
Brightness:  Move  the  pointer to  coincide  with  the  to  darken  and  with  the 
 to brighten. 
 
Volume:  Move the  pointer  to  coincide  with  icon to  volume down and  with 
 icon to volume up.