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Aleratec 11 HDD PortaCruiser Hard Disk Drive Duplicator and RAID User Guide

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    							USER GUIDE
    Aleratec®
    HDD PortaCruiser™Part No. 350108 
    						
    							www.aleratec.com
    Copyright/Model Identification
    The content of this manual is for informational purposes only and is sub\
    ject to 
    change without notice. 
    This manual is copyright with all rights reserved. Under copyright laws,\
     this manual 
    and the software described within may not be copied, except in the norma\
    l use of the 
    product(s) described within or to make a backup copy.Copyright© 2009
    Aleratec, Inc.
    9851 Owensmouth Avenue
    Chatsworth, CA 91311 U.S.A.
    www.aleratec.com
    Aleratec
    ® is a registered trademark, and HDD PortaCruiser™ is a trademark of 
    Aleratec, Inc. 
    Please record the following information to help expedite any warranty cl\
    aim:
    Model No.   _________________________ Serial No.________________________
    Date Purchased   _______________________________________________________
    Place of Purchase   _____________________________________________________ 
    						
    							www.aleratec.com
    Radio/TV Interference Statement
    The equipment described in this guide emits radio frequency energy. If it is 
    not installed in accordance with the manufacturer’s instructions, it may cause 
    interference with radio or television reception.
    This equipment has been tested and found to comply with the limits for a\
     Class 
    B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed 
    to provide reasonable protection against harmful interference in a resid\
    ential 
    installation.
    This equipment generates, uses, and can radiate radio frequency energy. If not 
    installed and used in accordance with the instruction manual, this equip\
    ment may 
    cause harmful interference to radio communications. However, there is no guarantee 
    that interference will not occur in a particular installation. If this e\
    quipment does 
    cause harmful interference to radio or television reception, which can be verified 
    by turning the equipment off and on, the user is encouraged to try to correct the 
    interference by one or more of the following measures:Reorient or relocate the receiving antenna.
    • 
    Increase the separation between the equipment and the receiver.
    • 
    Connect the equipment to an electrical outlet on a circuit that is different from 
    • 
    the circuit to which the receiver is connected.
    Consult your dealer or an experienced radio/TV technician for help.
    • 
    This equipment has been certified to comply with the limits for a Class B computing 
    device, pursuant to FCC Rules. In order to maintain compliance with FCC \
    regulations, shielded cables must be used with this equipment. Operation\
     with non-
    approved equipment or unshielded cables is likely to result in interfere\
    nce to radio 
    and TV reception. The user is cautioned that changes and/or modifications made to 
    this equipment, without the approval of manufacturer, could void the user’s authority 
    to operate this equipment. 
    						
    							www.aleratec.com
    Safety Regulations
    WARNING
    To prevent fire or shock hazard, do not expose the unit 
    to rain or moisture.
    To avoid electrical shock, do not open the housing. 
    Refer servicing to authorized personnel only. 
    						
    							www.aleratec.com
    Table of Contents
    Introduction ........................................................................\
    ........................... 1
    Product Features  ........................................................................\
    ...........................1
    Key Items  ........................................................................\
    .....................................2
    HDD PortaCruiser Display Panel and Buttons  ....................................................3
    Precautions  ........................................................................\
    ........................... 4
    Installation  ........................................................................\
    ....................................4
    Choose a Good Location  ........................................................................\
    ..............4
    Operation  ........................................................................\
    ......................................4
    Transportation  ........................................................................\
    ..............................4
    Overview  ........................................................................\
    ................................ 5
    Power Up Sequence  ........................................................................\
    .....................5
    Understanding RAID  ........................................................................\
    ...................6
    RAID 0 (Striping)  ........................................................................\
    ................6
    RAID 1 (Mirroring)  ........................................................................\
    .............6
    JBOD (Just a Bunch of Disks or Spanning)  .................................................6
    Duplicator Main Menu  ........................................................................\
    .................7
    Duplicator Subfunctions  ........................................................................\
    ..............8
    Dual Disk RAID (USB) Mode Main Menu  .......................................................10
    Normal Mode  ........................................................................\
    .....................10
    JBOD Mode  ........................................................................\
    .......................10
    RAID0 Mode  ........................................................................\
    ..................... 11
    RAID1 Mode  ........................................................................\
    ..................... 11
    Using the HDD PortaCruiser   ..................................................................... 12
    Loading the Hard Drives  ........................................................................\
    ............12
    IDE Drives   ........................................................................\
    ........................12
    SATA Drives   ........................................................................\
    .....................12
    Removing Hard Drives  ........................................................................\
    ..............13
    Duplicator Mode   ........................................................................\
    .......................14
    Main Menu: Copy HDD  ........................................................................\
    ....14
    Main Menu: Compare HDD  ......................................................................15
    Main Menu: PreScan Source  .....................................................................16
    Main Menu: ReScan Bus  ........................................................................\
    ...17
    Main Menu: Source HDD Size  ..................................................................18
    Main Menu: USB RAID Mode  ..................................................................19
    Duplicator Mode  ........................................................................\
    ........................20
    Setup Menu  ........................................................................\
    ........................20
    Setup Menu: 6-01 Language  ......................................................................21
    Setup Menu: 6-02 DMA Mode  ..................................................................22
    Setup Menu: 6-03 Copy Size  .....................................................................23
    Setup Menu: 6-04 Startup Menu  ................................................................24
    Setup Menu: 6-05 Auto Compare  ..............................................................25
    Setup Menu: 6-06 Copy with Detect  .........................................................26
    Setup Menu: 6-07 Button Sound ................................................................27
    Setup Menu: 6-08 Device Info  ...................................................................28
    Setup Menu: 6-09 System Info  ..................................................................29 
    						
    							www.aleratec.com
    Table of Contents
    Using the HDD PortaCruiser  ..................................................................... 30
    Duplicator Mode  ........................................................................\
    ........................30
    Advanced Setup Menu  ........................................................................\
    .......30
    Advanced Setup Menu: 8-01 ReScan Bus Delay  ......................................31
    Advanced Setup Menu: 8-02 Read Error Skip  ..........................................32
    Advanced Setup Menu: 8-03 Quick Erase HDD  .......................................33
    Advanced Setup Menu: 8-04 H/W Diagnostic  ..........................................34
    Advanced Setup Menu: 8-05 Load Default  ...............................................35
    Advanced Setup Menu: 8-06 Link Option  .................................................36
    Advanced Setup Menu: 8-07 USB Auto-Link  ...........................................37
    Advanced Setup Menu: 8-08 Copy HPA  ...................................................38
    Dual Disk RAID Controller (USB) Mode  .........................................................39
    Main Menu: Duplicator Mode Option   ......................................................39
    Main Menu: Information Option  ...............................................................40
    Main Menu: Change RAID Mode Option  .................................................41
    Dual Disk RAID Controller (USB) Mode – Normal Only  ................................45
    Main Menu: D1 Drive Select Mode Option  ..............................................45
    D2 Drive Select Mode Option  ...................................................................45
    Dual Disk RAID Controller (USB) Mode – JBOD Only  ..................................46
    Main Menu: Initial JBOD Option  ..............................................................46
    Dual Disk RAID Controller (USB) Mode – RAID0 Only  ................................47
    Main Menu: Initial RAID0 Option  ............................................................47
    Dual Disk RAID Controller (USB) Mode – RAID1 Only  ................................48
    Main Menu: Initial RAID1 Option  ............................................................48
    Specifications  ........................................................................\
    ..................... 49
    Troubleshooting  ........................................................................\
    ................. 49
    Technical Support  ........................................................................\
    .............. 50
    Service and Support  ........................................................................\
    ........... 51
    Technical Support FAX Back Form  ........................................................... 54 
    						
    							www.aleratec.com1
    Introduction
    Thank you for purchasing the HDD PortaCruiser. Please read this User Guide 
    thoroughly before using this product. 
    Product Features
    The HDD PortaCruiser is a Hard Disk Drive Duplicator and Dual Disk RAID \
    Controller. 
    Duplicator Features
    • 
    1 to 1 SATA/IDE to SATA/IDE HDD duplicator
     
    ▪
    Stand alone, no computer needed
     
    ▪
    Complete cloning of partitions, boot sectors, and unallocated sectors
     
    ▪
    LCD display shows full menu items and progress
     
    ▪
    Supports SATA-to-SATA, SATA-to-IDE, IDE-to-SATA and IDE-to-IDE 
     
    ▪
    duplication
    Dual Disk RAID Controller Features
    • 
    RAID 0 mode (Striping) 
     
    ▪
    RAID 1 mode (Mirroring)
     
    ▪
    JBOD (Spanning mode) – combines two hard disk drives into one virtu\
    al drive
     
    ▪
    Normal Mode – access your dual drives separately
     
    ▪
    NOTE: In either mode, you must reset the unit when attaching/removing hard 
    drives so that the system can re-scan the drives. 
    						
    							www.aleratec.com2
    Introduction
    Key Items
    Display Panel(see page 3) Power Switch
    Controller Buttons
    SATA Target Drive  Connector
    SATA Source Drive 
    Connector
    IDE Target Drive Port
    IDE Target Power Port IDE Source Drive Port
    IDE Source Power Port
    Power ConnectorUSB Connector
    Drive Status  
    Indicator Lights (4) 
    						
    							www.aleratec.com3
    Introduction
    HDD PortaCruiser Display Panel and Buttons
    (Actual display may vary from illustration)LCD display shows all functions and messages
    1. 
    UP
    2.   arrow is used to scroll backward through functions or menus 
    DOWN
    3.   arrow is used to scroll forward through functions or menus
    ENT
    4.   button is used to execute a selected function, or enter a menu
    ESC
    5.   button is used to cancel a selected function, or exit a menu
    RESET
    6.   button is used to restart the unit
    MUTE
    7.   button is used to mute audible alarms
    ENT
    HDD   Cruiser
    1-1  ver: 
    14
    ESC
    RESET
    MUTE
    6
    57
    2
    3 
    						
    							www.aleratec.com4
    Precautions
    Before installing your HDD PortaCruiser, please read the following.
    Installation
    Avoid placing the HDD PortaCruiser in a location subject to:High humidity
    • 
    High temperature
    • 
    Excessive dust
    • 
    Mechanical vibration
    • 
    Direct sunlight
    • 
    Electromagnetic radiation
    • 
    Choose a Good Location
    Allow adequate clearance for moving parts.
    1. 
    Do not place near heat sources such as radiators or air ducts, or in a p\
    lace 
    2. 
    subject to direct sunlight, excessive dust, mechanical vibration or shoc\
    k.
    Disconnect the AC adapter from the outlet if the product is not used for an 
    3. 
    extended period of time. 
    Proper care will help assure maximum product life. Improper operating 
    4. 
    environment and misuse may void the warranty. 
    Operation
    Do not move the HDD PortaCruiser during operation. This may cause a malfunction 
    or other undesirable results.
    Avoid exposing the unit to sudden changes in temperature as condensation \
    may 
    form inside the HDD PortaCruiser. Should the surrounding temperature suddenly 
    rise while the HDD PortaCruiser is on, wait at least one hour before tur\
    ning off the 
    power. Operating the duplicator immediately after a sudden increase in temper\
    ature 
    may result in a malfunction.
    Transportation
    Keep the original packing materials for future moving or shipping of the\
     HDD 
    PortaCruiser. 
    						
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