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Aleratec 122 USB Copy Cruiser Mini USB Flash Drive Duplicator User Guide

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    Using the USB Duplication Suite Software
    Port Training
    The port training function allows you to map each USB port on their duplicator 
    to a virtual port in the USB Duplication Suite. This acts as a visible aide when 
    identifying which drives shall be operated on.
    1. From the drop down menu located in the source tab, select “Port Training”.
    2. A new window will appear, at this time you must remove all USB drives 
    from the computer and then press “OK”.
    3. The window should display “Insert USB flash drive into port 1”. Find port 
    one on the duplicator.
    4. Using a single USB flash drive, insert the drive into port one of the 
    duplicator. Wait for the Port # learned dialogue to appear then Remove the 
    USB flash drive from the duplicator.
    5. Repeat the process for each port on the duplicator  
    						
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    Using the USB Duplication Suite Software
    Port Training - continued
    6. Once each port has been trained, press the “Complete” button located on 
    the Port Training window.
     Now, when a USB flash drive is inserted into the duplicator it will be 
    labeled with the mapped USB port instead of its Windows assigned 
    drive letter. For example, if the ports have been trained properly, when 
    a USB flash drive is plugged into port 3 of the duplicator, it should read 
    “USB-03” in the drive list located in the destination tab.   
    						
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    Technical Support
    After reading this Software User Guide, if you need additional assistance, 
    please contact Aleratec Technical Support. Our technical staff will be happy 
    to assist you, but they may need your help to better assist you. Calling 
    Aleratec Technical Support without all the necessary information can be 
    both time consuming and frustrating. Therefore, please try to have your 
    questions about the Aleratec USB Duplicator software ready before calling. 
    Please provide enough information about your problems so our technical 
    staff can recreate and diagnose it.
    Technical Support Addresses and Phone Numbers
     XBy e-mail: [email protected]		-		Skype: support.aleratec.com
     XBy Telephone: +1-818-678-0484		-		FAX at: +1-818-678-0483
    Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific 
    Time, Monday through Friday, excluding U.S. holidays.
    Please try to call from a phone near your computer system.
     XAccess is available 24 hours a day, 365 days a year, via:
    The World Wide Web at: www.aleratec.com  
    						
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    Technical Support FAX Back Form
    Aleratec, Inc.
    Technical Support Fax Back Form
    Please record the following information to help expedite any warranty claim:
    Model No.: _____________Serial No.:  ____________________________
    Date Purchased  ________________________________________________
    Place of Purchase:  ______________________________________________
    To:	 Technical	Support	Group	FAX:	+1-818-678-0483
    FROM: _____________________FAX:  ____________________________
    E-MAIL   ________________________
    RE:  ________________________TEL:  ____________________________
    DATE:  _______________# OF PAGES:  ____________________________
    I am experiencing the following problems with my USB Duplication Suite 
    Software:
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    By answering these questions, your problem will be solved more rapidly. Make 
    copies as necessary. You can reach us electronically at: www.aleratec.com on 
    the internet.   
    						
    							Document Number: Master_USB_SUG_ENG_Rev. A  Copyright © 2014
    Specifications subject to change without notice. 
     
    Aleratec, Inc.
    9851 Owensmouth Avenue
    Chatsworth, CA 91311 U.S.A.
    www.aleratec.com 
    						
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