AltiGen comm AltiGen IP Phone IP705 User Manual
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IP 705 Manual 13 CHAPTER 2 Setting Up the IP 705 Phone To set up the IP 705 phone, follow these instructions: 1. Gather network settings information (this information is needed to configure the IP 705): • AltiWare server IP address • IP 705 phone’s IP address This address is needed if your company does not use Dynamic Host Configuration Protocol (DHCP), which automatically assigns IP addresses to devices when they are connected to the network. The phone’s IP address can be obtained from your system administrator. 2. Connect the IP 705: a. Connect the phone to the LAN that AltiServ is on. b. Connect the handset to the handset port. c. Connect the power plug to the DC port. Note: If you want to use Power over Ethernet, see “To Use IP 705 in Power over Ethernet Mode” on page 15. 3. Configure startup network settings. (To display the phone’s menu, as required below, press the Menu button on the phone. Use the/ buttons to scroll the menus and settings in the LCD screen. Press the Enter button to select a menu item or a setting.) If you are using DHCP, ensure that DHCP is enabled on the IP 705 phone: Menu > NETWORK > ENABLE DHCP > Yes. (DHCP is enabled by default.) If your company does not use DHCP, disable DHCP on the IP 705 phone: Menu > NETWORK > ENABLE DHCP > No. In this case, configure the following network settings on the IP 705 after setting up the phone: • Local IP address • IP subnet mask • Gateway IP address
14 IP 705 Manual 4. Configure the AltiWare IP settings (see “Configuring IP Settings” on page 20 for information about IP settings): a. Menu > SYSTEM > Enter. b. Select AW SERVER, and press Enter. c. Enter the AltiWare server address, using the * key to input periods, and press Enter. 5. Activate the IP 705 extension from the IP phone: a. With the handset on hook, press #27, then the Enter button. b. Enter the extension number and password when prompted. c. The phone will attempt to regist er, as shown in the LCD screen: If the phone successfully passes through these stages, the phone shows the date, time, and extension in the LCD screen and is now in normal operating mode. 01/12 x300 If it doesn’t pass through these stages successfully, refer to “Troubleshooting” on page 43. The Phone Startup Process After the IP 705 has power connected to it, the phone begins its automatic booting process by cycling through these steps: 1. All LED lights will be on. 2. The LCD screen displays [ATGN BOOT] on the first line. 3. On the second line of the LCD screen, the following messages are displayed in succession: —CHECK MEMORY (RAM checking state) —CHECK FW (Firmware checking state) —INIT NETWORK
Setting Up the IP 705 PhoneIP 705 Manual 15 — LOADING FW... — LOADING NOW. — Boot Done — INITIALIZING — Version xxxx.xxxx.xx xx To Use IP 705 in Power over Ethernet Mode 1. Unplug the power cord. 2. Remove the screw on the PoE Module cover, and remove the cover. 3. Plug in the PoE Module as illustrated below. The side with four pins in the center faces the right side. Right Left 4. Put the PoE module cover back, and tighten the screw. 5. Move the DC/PoE switch to the PoE position. 6. Connect the phone to an AltiGen-certified PoE-enabled switch. To Remove the PoE Module 1. Remove the screw on the PoE Module cover, and remove the cover. 2. Notice the “feet” on the two tabs located on the lower end of the cover. Use these feet to lift the Po E module out of the compartment: Holding the upper end of the cover, s lip the cover into either the right or left side of the module comp artment, between the compartment and the module, until the feet of the two tabs is under the module (the inside of the cover should be facing toward the module). 3. Pull up to remove the module.
16 IP 705 Manual Miscellaneous Operation Notes •Logging in and out—When using #26 and #27 to log out / log in, the IP 705 must be onhook. Pressing the Speaker button and then using #26 or #27 will not work. •BASIC mode—If the IP 705 phone fails to register with AltiWare during startup, the phone operates in Basic mode. When in Basic mode, the IP phone’s LCD display shows (BASIC) IDLE. No AltiWare switching features are available in this operating mode. However, the phone user can enter a destination IP address followed by #, and make an outgoing call through the IP network to reach AltiWare or another IP 705 phone. Also, the IP phone can accept incoming calls originating from AltiWare or another IP 705 phone. If the IP phone’s local configuration is changed while in BASIC mode, the changes are overridden by AltiWare Administrator settings. •Incoming call takes priority—If a call comes in while you are using any phone menu or display (such as workgroup display or Call Log), the phone will exit the menu and go to the ring state. •Restoring default settings—To automatically restore the original default settings for the IP 705 phone: 1. Press the Menu button. 2. Press * * 2, then press the Enter button. •Rebooting the phone—To reboot the IP 705 phone, press * * 3, then press the Enter button.
IP 705 Manual 17 CHAPTER 3 Configuring the IP 705 Phone Phone, system, and network settings can be configured through the IP phone’s menu. The phone can also be registered through this menu, if necessary. • To get to the menu, press the Menu button. •/ buttons scroll the menus and settings in the LCD screen. • button selects a menu item or a setting. • The Enter button also selects a menu item or a setting. • button returns to the previous menu. •Press the Release button to exit the menu. The following tables describe each setting and the corresponding menu path. Important: Your IP 705 phone should be in normal operating mode when you configure it. If your IP phone is in BASIC mode (shown in the LCD display), your changes will be overwritten by AltiWare Administrator settings when the phone is successfully registered. Phone Settings SettingMenu PathDescription Extension NumberPhone Setting > Ext NumberSets the IP phone’s extension number. Extension PasswordPhone Setting > Ext PasswordSets the IP phone’s extension password. Program KeysPhone Setting > Program Keys > Program Key [#]Sets the speed dial number or feature code for a selected key.
18 IP 705 Manual System Settings Ring TonePhone Setting > Ring TonesSets the desired ring tone. Ring DownloadPhone Setting > Ring DownloadDownloads ring tones from the server. Auto AnswerPhone Setting > Auto AnswerSets whether to enable automatic answering. Auto Answer RingPhone Setting > Auto Ans RingSets how many seconds the phone should ring before it is automatically answered. Appears on menu when Auto Answer is set to Yes. Auto Answer DevicePhone Setting > Auto Ans DevSets whether speaker or headset is the automatic answering device. Appears on menu when Auto Answer is set to Yes. SettingMenu PathDescription AltiWare ServerSystem > AW ServerSets the AltiWare server’s IP address. Trunk Access CodeSYSTEM > TRK ACCESS CODESets the digit required to enable a user to return an outside call from the Call Log. Hour OffsetSystem > Hour OffsetSets the time offset from the AltiWare server’s time. TFTP ServerSystem > TFTP Server Sets the TFTP server IP address for updating firmware. Boot DownloadSystem > Boot Download After firmware image upgrade, this setting changes to No. Used mainly for upgrading or troubleshooting. On the next boot, the IP phone will download the new firmware from the TFTP server, if set to Yes. SettingMenu PathDescription
Configuring the IP 705 Phone IP 705 Manual 19 Network Settings Emergency NumberSystem > Emergency NumSets the IP phone’s emergency number. For the U.S., the emergency number is 911. Emergency GatewaySystem > Emergency GW Sets the IP phone’s emergency gateway IP address Version InformationSystem > Version Info [Read only]Displays the version number of the IP phone. SIP RegisterSystem > Enable SIP RegistrationEnables SIP registration to the emergency gateway Auto- discoverSystem > Auto DiscoverEnables automatic discovery of the server IP address via DHCP option E911 LIDSystem > E911 LIDSets the phone’s E911 Location ID. SettingMenu PathDescription Enable DHCPNetwork > Enable DHCPSets whether Dynamic Host Configuration Protocol (DHCP) is being used by the IP phone to retrieve a new IP address upon boot up. Local AddressNetwork > Local AddressSets the IP phone’s local address; shows only if DHCP is disabled. Network MaskNetwork > Network MaskSets the IP phone’s network mask; shows only if DHCP is disabled. GatewayNetwork > GatewaySets the default Gateway IP address. For H.323 version of phone firmware only: Enable GateKeeperNetwork > Enable GK Sets whether GateKeeper is enabled or disabled. SettingMenu PathDescription
20 IP 705 Manual Registration from the Phone’s Menu Under normal circumstances, the IP 705 phone registers itself automatically. However, if registration failed for some reason (for example, the server was not available), registration can be started again from the IP 705 phone’s menu: 1. Press the Menu button. 2. Scroll to REGISTER. 3. Press the Enter button. Configuring IP Settings An IP address is a unique logical address that identifies each host computer on a TCP/IP network. An IP address is a 32-bit number expressed as four decimal numbers from 0 to 255, separated by periods. Use these guidelines when manually entering the IP settings: • Ensure the default gateway IP address is on the same subnet as the host IP address. Check with your system administrator. • When inputting IP addresses into the IP 705, use the * key to enter periods. For example, 209.120.12.8 would be input as 209*120*12*8. Assigning a Local IP Address To assign an IP address, use the following steps: 1. Ensure that DHCP is disabled. 2. Press the Menu button, scroll to NETWORK, then press the Enter button. 3. Scroll to LOCAL ADDRESS, and press Enter. GateKeeper DiscoveryNetwork > GK DiscoverySets whether GateKeeper discovery is enabled. IP phone will automatically find GateKeeper. Shows only if GateKeeper is enabled. NAT AddressNetwork > NAT AddressSets the NAT server’s public IP address. SettingMenu PathDescription
Configuring the IP 705 Phone IP 705 Manual 21 4. Use the keys on the dial pad to enter a new IP address, using the * key to enter periods. 5. Press Enter. Assigning a TFTP Server The default TFTP Server is set to 0.0.0.0. To assign the TFTP server, use the following steps: 1. Press the Menu button. 2. Use to select System, then press the Enter button. 3. Scroll to TFTP Server, and press Enter. 4. Use the keys on the dial pad to enter the new TFTP server address, using the * key to enter periods, then press Enter. Updating Phone Firmware To update the phone firmware directly from the IP 705 phone, follow these steps: 1. Press the Menu button. 2. Use the button to scroll to System, then press the Enter button. 3. Scroll to TFTP Server, then press Enter. 4. Enter the TFTP server address, using the * key to input periods. 5. The IP 705 will download the firmware from the TFTP server on the next reboot. 6. Reboot by pressing * * 3 and the Enter button. 7. Once the IP phone is rebooted, all LED lights come on for a brief time. 8. The LCD screen displays [BOOTING] on the first line. 9. On the second line of the LCD screen, the following messages are displayed in succession: —CHECK MEMORY (RAM checking state) —CHECK FW (Firmware checking state) —INIT NETWORK
22 IP 705 Manual —LOADING FW... —LOADING NOW. —Boot Done —INITIALIZING —Version xxxx.xxxx.xxxx 10. You may display the version of firmware at any time: Press the Menu button, scroll to SYSTEM and press Enter, scroll to Version Info and press Enter. Configuring NAT Note:This section is only for an IP 705 phone that is using an H.323 version of AltiGen phone firmware. NAT (Network Address Translation) is the translation of an IP address used within one network to a different IP address known within another network. One network is designated as the inside network, the other is the outside. The IP 705 can be enabled to support H.323 behind NAT. The IP 705 will be able to work behind a regular NAT router without any special implementation for H.323. Note:If more than one IP 705 phone sits behind NAT, a VPN tunnel is required to connect between the NAT router and the corporate router. Setting Ring Tones To set the ring tone: 1. Press the Menu button. 2. Select PHONE SETTING, then press the Enter button. 3. Scroll to RING TONES and press Enter. 4. Scroll to the desired ring tone and press Enter. When new ring tones are added to the server, they can be downloaded from the phone. To download ring tones: 1. Select PHONE SETTING and press Enter. 2. Select RING DOWNLOAD and press Enter. 3. Select YES and press Enter.