AltiGen comm MAXCS 80 MaxMobile User Guide iPhone

MaxMobile Communicator iPhone Edition 7
Using MaxMobile 
Communicator
CHAPTER 2
Using MaxMobile Communicator
Once logged in to MaxMobile Communicator (MaxMobile), you see the 
following screen:
Figure 4. MaxMobile Communicator home screen
Before You Start
The iPhone does not allow another application (such as MaxMobile) to act 
as the “main switchboard.” The iPhone reserves this function for itself. 
This means that an iPhone screen (see Figure 5) will pop up at times when 
you expect to be in, or remain...

8MaxMobile Communicator iPhone Edition Figure 5. iPhone Answer/Decline screen and call options screen
When you open MaxMobile again from the iPhone Home screen, you are 
returned to the screen you were last in during this log-on session, unless 
you have a call, in which case MaxMobile opens to the Call screen. The 
process of reopening MaxMobile automatically logs you in again to 
MaxMobile. While this automatic log in is going on, the MaxMobile title 
bar is red. When log in is complete, the title bar...

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Using MaxMobile 
Communicator
Note:Even when an iPhone screen pops up, your extension is still logged 
in to your company’s server until you choose to log out.
When You’re Finished Making Calls
When you’re finished making calls, tap Touch to return to call at the top 
of the MaxMobile Call screen. 
This takes you to the iPhone call options screen. Tap End Call. The “call” 
you are ending is your current connection to your company’s phone server, 
although you are...

10MaxMobile Communicator iPhone Edition
Turning on the Speaker
To put a call on speaker, tap the speaker button in the iPhone’s call options 
screen (see Figure 5). You can do this right after you have answered a call 
in the iPhone’s Answer/Decline screen, and before you open MaxMobile.
If you are on a call in MaxMobile and want to turn the speaker on or off, 
touch the green bar at the top that says Touch to return to call (see figure 
above). This takes you to the iPhone call options screen where you...

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Using MaxMobile 
Communicator
Making a Call Using the Dial Pad
To make a call using the dial pad, tap the Call button, then follow the 
instructions beside the figures below.
Figure 6. Using the dial pad
Call View
Call view displays the following:
• The call state (in the title bar). (When you are offline, text in the title 
bar is red.)
• The extension number and the other party’s name for an internal call
• The contact name for an external call. 
Figure 7. The...

12MaxMobile Communicator iPhone Edition Figure 8. Call view showing two calls and call handling buttons 
Using the Directory
The directory shows a list of either the extensions on your company’s 
MAXCS system or the contact list on your mobile phone’s system or both, 
as you choose. 
Each entry has two rows: the first row displays the user name, and the 
second row displays the phone number and activity status. Only extensions 
display activity status and only if the person is unavailable. Activity...

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Using MaxMobile 
Communicator
Figure 9. Using the directory
Searching the Directory
Tap the Search box to search by name. A keypad appears.
• Enter alphabetic characters in the Search box, and only entries whose 
first or last name begins with the input characters are shown. 
• To access digits and other characters to enter in the search box, tap the 
 button. To return to alphabetic characters, tap the   button.
• To dismiss the keypad, tap the screen outside of...

14MaxMobile Communicator iPhone Edition
Tap a contact entry in the directory, and a contact view is displayed, 
showing the numbers you’ve entered for that contact. Select a number and 
then either call the selected number via your company’s MAXCS server or 
call it directly. You can also add the contact to your favorites.
Figure 10. Contact view and Extension view
The Add to Favorites button is available when the entry is not already in 
your favorites.
Answering a Call
You will answer a call in one of...

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Using MaxMobile 
Communicator
• If an incoming call wakes the phone from sleep state, an iPhone slider 
control instructs you to answer the phone by sliding an arrow to the 
right. Then switch the display to the MaxMobile call screen (press the 
iPhone’s Home button and then tap the MaxMobile icon).
Figure 11. Answering a call
• Call duration is displayed.
• Put a call on hold by selecting it and tapping the Hold button. The 
green “Connected” bar turns to red. 
•...

16MaxMobile Communicator iPhone Edition
3. When the second party answers, tap Transfer again and the two 
parties are connected. Before tapping Transfer again, you can 
announce the transfer to the active call if you want to. 
To cancel the transfer, tap Cancel. 
Figure 12. Transferring a call
Conferencing a Call
To set up a phone conference,
1. Call the first party. 
2. When you’re connected with the first party, tap the Conference 
button.
3. Call the second party. 
4. When the second party answers,...