AltiGen comm MAXCS 80 New Features Guide

 
MaxCS 8.0 New Features Guide  Page 41 of 46 
 
 
Following is a generic setup for SIP TLS; configuration may differ from one SIP trunk to another. 
1. Make sure your SIP gateway or SIP trunk has TLS/SRTP enabled. 
2. In MaxAdministrator, open Trunk view. Double-click a trunk and click Trunk Properties > SIP Group Con-
figuration. 
3. Add a group, for example, SIPTLSGrp, in the Groups panel. 
SIP Transport options: Release 7.5 SIP Transport options: Release 8.0 
Figure 36: Changes to the Codec Profile...

 
MaxCS 8.0 New Features Guide  Page 42 of 46 
 
Figure 37: Add a SIP Group 
4. Select the new group in the Groups panel. Below the SIP Servers list, click Add and add a server.  
5. Select the new server in the SIP Servers list and enter the following parameters on the Register tab: 
 Fill in the SIP trunk server IP address, username, and password for the SIP trunk. 
 If the trunk needs to register to the MaxCS server, enter the register period. Otherwise, enter “0”. 
 For the SIP Destination Port,...

 
MaxCS 8.0 New Features Guide  Page 43 of 46 
How to Enable the Redirect Feature 
To enable the Redirect feature, 
1. First, enable the Redirect feature for MaxCS. In MaxCS Administrator, select VoIP > Enterprise Network 
Management to open Enterprise Manager. 
2. Click the Servers button on the Toolbar. Select the Information subtab. 
3. Check the option Enable Redirection to Alternate Server. 
4. For Alternate Server, select the server that you want to use as the alternate server. Click Apply....

 
MaxCS 8.0 New Features Guide  Page 44 of 46 
The Redirect Feature from the User’s Perspective 
For MaxCommunicator and MaxAgent, when you enable this feature for MaxCS, those users to whom you have 
enabled the switchover ability will experience the following behavior if their client loses its connection with the 
MaxCS server: 
1. When the MaxCS client application detects that its connection with the MaxCS server has been lost, the 
client will present a pop-up message to the user. The message will...

 
MaxCS 8.0 New Features Guide  Page 45 of 46 
If the user does not restart MaxOutlook within 5 minutes, MaxOutlook will not redirect, and the user will 
see the login page showing the login server address as the main server. 
Once the Administrator has brought the main server back up and clicked Switch Back to Home Server 
within Enterprise Manager, the user will be prompted to switch the client’s connection back to the main 
server. 
Windows 10 Client Support 
In addition to MaxCS Administrator, the...

 
MaxCS 8.0 New Features Guide  Page 46 of 46 
• Product serial number 
• AltiWare or MAXCS version number 
• Number and types of boards in the system 
• Server model 
 The telephone number where you can be reached