AltiGen comm MAXCS 814 VRManager Manual

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CHAPTER 2
Using VRManager Admin
To run VRManager Admin:
1. Choose Start > Programs > VRManager.
2. Right-click VRM Admin and choose Run as Administrator.
3. Enter the VRM Server IP address or server name and Password. (The 
default password is 22222.)
4. Check the Save Password checkbox if you want VRM Admin to 
remember the password the next time the program runs. 
5. Click OK.
Note:Each Windows user has his own VRM Admin login setting.
VRM Admin Window
VRM Admin has five configuration pages:
•User
•Pooling
•Storage
•Log
•AltiWare ACC/ACM 
						

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User Page
The VRM User page shows the User List for VRManager clients and shows 
the workgroups, extensions, and systems that the user can query. From this 
page, an administrator can add, edit, and delete users; limit their queries to 
certain workgroups, extensions, and systems; change user passwords; and 
change the VRM Admin password.
Adding Users
To add a new VRManager Client user: 
1. Click New.
Enter a User Name, Password and Password Confirmation. (The 
account name is not case-sensitive.)
2. Click OK. The new user appears in the User List field. 
						

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3. To limit this user’s queries to certain workgroups, extensions, and 
systems, select the new user and click Edit. Enter the workgroup 
numbers, the extension numbers, and system IDs. Separate entries 
with a comma. (To allow the user to query all workgroups or all 
extensions, leave those text boxes empty.)
Editing User Details
To edit a user:
1. Select the user on the User page and click Edit.
2. Make your changes, and click OK.
Changing the Admin Password
To change the VRM Admin password:
1. Click the Change Admin Password button.
2. Enter the information in the Old Password, New Password and Confirm 
Password fields, and then click OK.
Pooling Page
The pooling page lets you set the location of the primary storage directory. 
Click Browse to select the location. VRM Admin pools the newly recorded 
files from the MAXCS server, and saves them into the primary storage 
directory in the .wav format you select here (G.723.1, GSM, PCM). 
						

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Note:The Browse button is not available if VRM Admin is running on a 
different server than VRM Service.
Storage Page
On the Storage page you can set backup conditions for the storage of voice 
records. 
						

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Select one of the following conditions:
•Automatic delete record without backup – VRM Admin will delete 
records without backing them up. To set additional automatic delete 
parameters, select any of the following options:
Delete records older than x day(s)
Delete records when free space below x MB
Delete records when free space below x %
•Schedule Backup – VRM Admin will automatically back up, then 
delete records. To specify backup parameters, select any of the 
following options:
Start when free space below x MB
Start when free space below x %
Schedule – For detailed settings, click Details. Use the drop-down 
list to select the Schedule Task (Daily/Weekly/Monthly), use the 
up/down arrows to select the Start Time and to define the Daily 
Schedule (every x days), Weekly Schedule (any day in every x 
weeks), or Monthly Schedule (any date in every month), then click 
Apply.
Use the Advanced button to set a Start Date and End Date; or 
check the Repeat Task checkbox to set up parameters for a 
continuous schedule, then click OK. 
						

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Check the Show multiple schedules checkbox to display and set 
up more than one schedule. You can add new multiple schedules, 
then modify them.
•Backup Storage – Enter the location for the backup storage, or use 
Update to select a new location.
You can enter a local path or network path. The destination of the 
backup location must be valid and accessible in the local computer or 
remote computer. The user must have full privilege to read/write to the 
shared and local folders. Also, VRManager supports backup to 
DVD/RW; simply enter the path for the DVD/RW location.
Note:The Browse button is not available if VRM Admin is running on 
a different server than VRM Service.
•Execute Now button – Click this button will begin backup of records.
When you have finished setting backup parameters, click Apply or OK.
Log Page
A log file for the VRM server is created each day named “yyyymmdd.log” (for 
example, 20040404.log). A daily report for the VRM server is also created 
“yyymmdd.rpt” (for example, 20040404.rpt). The Log window allows an 
administrator to set the directory paths for VRM log and report. 
						

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Note:The Browse buttons are not available if VRM Admin is running on 
a different server than VRM Service.
•Set Log Directory – Use Browse or enter a path to specify where you 
want log files to be saved; check the Delete the log files older than x 
days checkbox to delete archived log files.
•Set Daily Report Directory – Use Browse or enter a path to specify 
where you want daily report files to be saved; check the Delete the log 
files older than x days checkbox to delete archived daily report files.
•Send daily report by mail – VRM will send a report When there is a 
warning or error or Always. Use the Mail Configuration button to 
configure the recipient’s email address. Click Test to send a test email.
Click Apply or OK when finished.
AltiWare ACC or ACM Page
The AltiWare ACC o r  ACM page displays the MAXCS ACC or ACM servers 
and centralized recording directories that VRManager will access. Here, 
administrators can add or delete MAXCS ACC/ACM servers, and specify 
the centralized recording directory for the specified MAXCS ACC/ACM 
server. 
						

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Adding Servers
To add a new MAXCS ACC/ACM server, do the following:
Add servers at the AltiServ system
1. Make sure the Centralized Storage directory is located on the local 
drive on the AltiServ system.
2. Share the storage directory with Full Control to a domain user or local 
administrator.
Add servers at the VRM Server
1. In the AltiWare ACC or ACM page of VRM Admin, click New.
2. Enter the MAXCS ACC or ACM Server IP Address, Centralized 
Recording Directory (the Share name of the centralized recording 
folder), User Name and Password. Then click OK. If the user account 
belongs to an NT domain, you must enter “NTDOMAIN;username” in  
						

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the User Name edit box. If the account is local Administrator, just enter 
administrator. 
After adding a new server, VRM Service immediately checks the MAXCS 
server for the VRManager License.
The newly added server is displayed in the MAXCS ACC or ACM Server List 
field.
Note:VRManager starts converting all voice recording data as soon as 
the MAXCS ACC/ACM Server information is added to the MAXCS 
ACC or ACM Server List.
Changing the Centralized Recording Directory
To edit a MAXCS ACC/ACM server’s location for the centralized recording 
directory, highlight the MAXCS ACC/ACM server in the server list, then input 
the new location in the Centralized Recording Directory field. 
						

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