Amanda Work Group Features 7 Xx Instructions Manual

							Chapter 2 Using Amanda Messenger 53
Play menu
DeleteMoves the selected messages from the New Mes-
sages or Saved Messages window to the Trash Bin 
window.
N
OTE:  You can also drag the message to Trash Bin 
window, click Delete on the toolbar, or press the 
Delete key.
Update MessagesMoves messages you have heard or viewed from 
the New Messages window to the Saved Messages 
window.
N
OTE: This is only available if the Auto Save 
New Messages feature is cleared.
Empty Trash BinPermanently deletes all the messages from the 
Trash Bin window. 
Archive Message…Allows you to save a message as a .WAV file.
Fast RewindDoes one of the following:
Rewinds the voice message you are playing in ap-
proximately five-second intervals 
Goes to the previous page of the fax message you 
are viewing
PauseCauses the current voice message to pause or re-
starts it after a pause.
StopStops the playing or recording of the current mes-
sage.
PlayDoes one of the following:
 Plays the selected voice message
 Displays the selected fax message in a 
new Fax window. Each page is represent-
ed by a small thumb-nail-sized rectangle 
called a “thumbnail.” Click the thumbnail 
to magnify the page. 
						

							54 Using [email protected]/DOS Workstation Features
Fax menu
RecordRecords a message using your telephone or using 
your workstation, depending on the workstation op-
tions you have set. The message appears in a Com-
pose window and can be sent to another mailbox 
using the Send… command on the Messages menu.
Fast ForwardDoes one of the following:
Fast forwards the voice message you are playing in 
approximately five-second intervals
Goes to the next page of the fax message you are 
viewing
View FaxDisplays a fax message from Amanda Voice Server 
and displays it in Amanda Messenger.
Rotate Fax…Rotates or flips all the pages of a fax message. 
Zoom InMagnifies the display of the fax.
Zoom OutDe-magnifies the display of the fax.
Import FaxAllows you to import the image file you are viewing 
as a component of a fax message.
Open…Opens an image file in TIFF, DCX, FAX and other 
image formats.
Save As…Saves the current fax message in TIFF or DCX for-
mat.
Print…Prints the current fax document.
Print PreviewDisplays the fax document as it would appear when 
printed.
Print Setup…Allows you to select and configure your printer. 
						

							Chapter 2 Using Amanda Messenger 55
Options menu
Window menu
Workstation
 Options…Allows you to set workstation options. See “Setting 
Up Amanda Messenger,” earlier in this chapter for 
more information.
Mailbox Info…Displays the current user information (name, exten-
sion, and so forth).
Security Code…Allows you to change your security code.
Basic Options…Displays the current settings for the Do Not Disturb, 
Call Screening, Identify Called Party, and Play Date 
& Time. You can change some of these options.
Greetings…Displays information about the Ring No Answer 
(RNA) and the Custom Busy greetings. You can 
change some of these options if they are not locked. 
You can also use this command to make recordings 
if your Amanda systems administrator allows you 
to record greetings and/or your name and extension 
recording.
Personal Lists…Allows you to create personal mailing lists. You can 
have up to seven personal mailing lists, each of 
which can be identified by a name. 
Guests…Allows you to create a mailbox for a guest (if your 
system administrator has configured your mailbox 
for guests).
CascadeDisplays the open windows as a cascade of over-
lapping windows with the active window on top.
TileDisplays the open windows side-by-side.
Arrange IconsAligns all minimized windows.
1 Trash BinSelects the Trash Bin window as the active win-
dow. 
						

							56 Using [email protected]/DOS Workstation Features
Help menu
Using Toolbar Buttons
2 Message 
StatisticsSelects the Message Statistics window as the ac-
tive window.
3 Saved MessagesSelects the Saved Messages window as the active 
window.
4 New MessagesSelects the New Messages window as the active 
window.
ContentsDisplays the contents for online help.
Using HelpExplains how to use online help.
About MessengerDisplays copyright information and the version 
number for Amanda Messenger.
Opens a new Compose window. This is equivalent to the New Message 
command on the Messages menu.
Opens an image file to be viewed. This is equivalent to the Open… com-
mand on the Fax menu.
Moves the selected messages from the New Messages window to the 
Saved Messages window. This is equivalent to the Update Messages 
command on the Messages menu.
Removes the selected messages or components and stores them in an in-
ternal clipboard (not the Windows clipboard). This is equivalent to the 
Cut command on the Edit menu.
Copies the selected messages or components into the internal clipboard. 
This is equivalent to the Copy command on the Edit menu.
Pastes the contents of the internal clipboard into the Compose window. 
This is equivalent to the Paste command on the Edit menu. 
						

							Chapter 2 Using Amanda Messenger 57
Using Player Controls
Moves the selected messages from the New Messages or Saved Messages 
windows to the Trash Bin window. This is equivalent to the Delete com-
mand on the Messages menu.
Replies to the selected message. This is equivalent to the Message Reply 
command on the Messages menu.
Forwards the selected message to one or more mailboxes immediately 
(without letting you edit the message). This is equivalent to the Forward 
Immediately command on the Messages menu.
Sends the components in the active Compose window. This is equivalent 
to the Send… command on the Messages menu.
Prints the Fax message you are viewing. This is equivalent to the Print… 
command on the Fax menu.
Displays the help contents page. This is equivalent to the Contents com-
mand on the Help menu.
Enables Context Sensitive Help, allowing you to click on buttons, menus, 
or windows, to display help about them. 
Does one of the following:
 Goes to the previous page of the fax message you are viewing
 Rewinds the voice message you are playing in approximately 
five-second intervals
This is equivalent to the Fast Rewind command on the Play menu.
Causes the current voice message to pause or restarts it after a 
pause. This is equivalent to the Pause command on the Messages 
menu. 
						

							58 Using [email protected]/DOS Workstation Features
NOTE:When messages are played to you over the telephone, you 
control the playback of a message by pressing * (back-
wards) or # (forwards). 
Stops the playing or recording of the current message. This is 
equivalent to the Stop command on the Play menu.
Does one of the following:
 Plays the selected voice message.
 Displays the selected fax messages in a new Fax window.
This is equivalent to the Play command on the Play menu.
Records a message using your telephone or your sound card, de-
pending on the workstation options you have set. The message ap-
pears in a Compose window and can be sent to another mailbox 
using the Send… command on the Messages menu. 
This is equivalent to the Record command on the Play menu.
Does one of the following:
 Goes to the next page of the fax message you are viewing
 Fast forwards the voice message you are playing in approxi-
mately five-second intervals
This is equivalent to the Fast Forward command on the Play menu.
This is used when the desktop PC is equipped with a sound card 
and a mouse. Rather than using the rewind and fast forward but-
tons, you drag the slider pointer to a certain part of the current mes-
sage while it is playing. 
						

							Chapter 3
Using Amanda Dialer
Getting Started
Amanda Dialer dials telephone numbers from a variety of Windows 
applications on your workstation. You select the number to be dialed. 
Amanda Dialer dials it for you and notifies you when the call is ready.
Starting and Exiting Amanda Dialer
When you start Amanda Dialer, you log on to the Amanda Voice Server.
To use Amanda Dialer:
1. Click the Amanda Dialer icon. In Windows 95, you can select Amanda 
Dialer from the Start menu. 
The Dialer Log On dialog box appears.
2. Click Network Settings…. 
The Network Settings dialog box appears. Its default settings, which are 
AMANDASERVER for the Server Name and 0 for Local Area Network 
Adapter (LANA), are correct in most cases. See your system adminis-
trator to be sure.
3. Click OK.
The Dialer Log On dialog box reappears.
4. Type your mailbox in the Mailbox text box. 
						

							60 Using [email protected]/DOS Workstation Features
Your mailbox is probably the same as your extension number, but it 
doesn’t have to be. Check with your system administrator to be sure.
5. Type your security code in the Security Code text box.
6. Click OK.
If this is your first time using Amanda Dialer, the Amanda Dialer - 
Extension dialog box appears. It displays your mailbox.
7. If your mailbox and your extension are different numbers, type your 
extension number in Your Extension text box.
8. Click OK.
The Amanda Dialer button appears in the upper right corner of the 
screen. You can drag it to a more convenient location.
To exit Amanda Dialer:
 Right-click the dialing button, then select Exit from the context 
menu.
Setting Options
Amanda Dialer can add your outside line prefix, long distance access code, 
and international access code to the number to be dialed automatically if you 
set the Amanda Dialer options.
To set up Amanda Dialer using the Dialing Options dialog box:
1. Right-click the Amanda Dialer button.
The Amanda Dialer context menu appears. 
						

							Chapter 3 Using Amanda Dialer 61
2. Click Dialing Options….
The Dialing Options dialog box appears.
3. If the telephone extension in Your Extension text box is incorrect, type 
the correct extension (not your mailbox—although they may be the 
same).
4. Type the number of digits (2-5 digits) in your telephone extension in the 
Extension Maximum Digits text box. 
5. By default Monitor Call Progress is cleared so that Amanda performs an 
unsupervised transfer. After the number is dialed, Amanda calls your 
extension then releases the port. (Your telephone switching system must 
be able to transfer an outside ringing line to an internal extension.)
Select Monitor Call Progress to have Amanda perform supervised trans-
fers. During a supervised transfer, Amanda monitors the call for a con-
nection status (answer, busy, or RNA). Once the status is determined, 
Amanda either calls your extension or displays a message on the screen 
explaining the connection status. If the call is answered, the called party  
						

							62 Using [email protected]/DOS Workstation Features
hears, “Your caller is,” followed by your Name and Extension recording.
6. Only if you selected Monitor Call Progress do you need to fill in the 
Number of Rings text box. Type the number of rings after which 
Amanda decides that the called party is not answering. The default is 4 
rings.
7. Type the number of digits in a local number in the Local Number Maxi-
mum Digits text box.
8. The default is 7 because in the United States, local telephone numbers 
are seven digits in length. 
9. Type the area code of the site from which you are calling in the Local 
Area Code text box. 
10. Type the digits necessary to get an outside line in the Outside Line Pre-
fix text box. The default is 9 followed by a comma (for a two-second 
pause).
11. Select the International Access Code check box if numbers longer than 
the usual long distance call are international. (The usual long distance 
call contains the number of digits in a local call plus the number of digits 
in an area code) If cleared, Amanda Dialer ignores International Access 
Code.
12. If you selected International Access Code, type that code in the text box. 
The default is 011, the international access code for the United States.
To restore the default settings:
 Click Defaults.