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Amanda Work Group Installation Manual

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Installing
Am
[email protected]/ DOS
Version 7.xx
In stall er’s G uide Edition  12/01/01 

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ii Installing [email protected]/DOS
Copyright and Trademark Notices
Copy rig h t   1 99 2–2 00 2 The  Ama nda  Com pan y. A ll R ig h ts  R ese rve d. Th is  
guide and the software described herein are copyrighted with all rights  
reserved. No part of this publication may be reproduced, transmitted, stored 
in a retrieval system, or translated into any language in any form by any 
means without the prior written permission of The Amanda Company. 
Amanda and Amanda@ are registered trademarks and sales...

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iii
INCLUDING DAMAGES FROM LOSS OR CORRUPTION OF DATA, 
INTERRUPTED USE, LOST PROFITS, COST OF PROCURING 
SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, EVEN IF THE 
AMANDA COMPANY OR AN AUTHORIZED AMANDA COMPANY 
DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
DAMAGES. YOU AGREE THAT THE AMANDA COMPANY’S 
LIABILITY ARISING OUT OF CONTRACT, NEGLIGENCE, STRICT 
LIABILITY, WARRANTY, OR OTHER LEGAL OR EQUITABLE 
THEORY SHALL NOT EXCEED ANY AMOUNTS PAID BY YOU FOR 
THIS PRODUCT. Any written or oral...

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iv Installing [email protected]/DOS
Conventions
This manual uses the following terminology and conventions:
Assumptions
This guide is written for an installer who is familiar with PCs and 
understands telephone switching systems. It assumes that you know 
something about the following:
 How to safely open a personal computer to install or remove boards.
For example, the computer must be turned off while you are install-
ing and removing boards.
 Computer terms, such as serial port, parallel port, and...

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v
 How to get to the CMOS settings and make changes.
 Telephony terms, such as station side, CO, single-line, hunt group, 
pilot number, pickup group, coverage path, hookflash, call forward 
ring-no-answer, call forward busy, DTMF, and tone patterns.
 The difference between RJ-11 and RJ-14 connectors.
 The difference between the functions of the telephone switching sys-
tem and Amanda.
 How to use a butt set or line monitor to observe test calls.
If you are unfamiliar with any of the above, please...

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vi Installing [email protected]/DOS 

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Contents
Copyright and Trademark Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Limited Warranty on Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Fraudulent Usage Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  iii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Assumptions . . . . . . . . . . . . . . . . . . . . ....

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viii Installing [email protected]/DOS
Chapter 3:
Installing RDSP/RTNI Boards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Configuring an RDSP/x000 Voice Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Understanding MVIP...

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ix
Using GetTones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using AccuCall Plus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 9:
Defining Integration Patterns  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using the Trace File for Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Setting Up the Trace File . . . . . . . . ....

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x Installing [email protected]/DOS
Chapter 12:
Using Serial Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  135
Serial Integration Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  135
Bellcore Standard SMDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  136
NEC 2000 and NEC 2400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  141
AT&T System 75 or...
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