ATT CL4940 User Manual

							
36

Answering system

Number of rings
You can set the answering system to answer an incoming call after two, three, 
four, five, six or seven rings. You can also select toll saver 2-4 or toll saver  
4-6. If toll saver 2-4 is selected, the answering system answers a call after 
two rings when you have new messages, or after four rings when there are 
no new messages. If toll saver 4-6 is selected, the answering system answers 
a call after four rings when you have new messages, and after six rings when 
there are no new messages. The toll saver feature allows you to check for new 
messages and avoid paying long distance charges when calling from out of 
your local area. By default, the answering system answers an incoming call after 
4 rings. 
To set the number of rings:
When the telephone base is in idle mode, press 
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to ># of rings, then 
press MENU/SELECT.
Press CIDq or DIRp to choose >2, >3, >4, >5, >6, >7, 
>TOLL SAVER 2-4 or >TOLL SAVER 4-6.
Press MENU/SELECT to save the setting. You hear 
a confirmation tone and the screen returns to the 
previous menu.
Call screening
Use this feature to choose whether incoming messages can be heard over 
the speaker when they are being recorded. If you turn call screening on, you 
hear the incoming message. While monitoring an incoming message, you can 
answer the call by lifting the handset or pressing  SPEAKER. By default, the 
call screening is set to On.
To change the setting: 
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Call screening, 
then press MENU/SELECT.
Press CIDq or DIRp to choose >On or >Off. 
Press MENU/SELECT to save the setting. The screen returns 
to the previous menu.
NOTE: For more information on call screening, see page 39.
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Answering system settings
  Delete all old
 ># of rings
  5
 >4
  Record memo
 >Call screening
 >On
  Off 
						

							
37

Answering system

Answering system settings
Message alert
If the message alert is set to On, you can hear the telephone beeps every 15 
seconds when there are new messages.
To change the setting: 
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Message alert, 
then press MENU/SELECT.
Press CIDq or DIRp to choose >On or >Off. 
Press MENU/SELECT to save the setting. There is 
a confirmation tone and the screen returns to the 
previous menu.
Remote code
To access your answering system remotely from any touch-tone phone, you 
need to enter a three-digit number. The default remote access code is 500.
To change the remote code: 
When the telephone base is in idle mode, press 
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Remote code, then 
press MENU/SELECT.
Use the dialing keys to enter a three-digit number. 
Press MENU/SELECT to save the setting. You hear 
a confirmation tone and the screen returns to the 
previous menu.
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 Remote code
 500
 Call screening
 >Message alert
  On
 >Off
  Message alert
 >Remote code 
						

							
38

Answering system

Answering system settings
Priority code
You may give the priority code to whom you would like them to have 
higher priority when calling you. When the priority code is entered while 
the answering system is playing the outgoing announcement, the answering 
system announces, “Please wait a moment” to the caller. The telephone then 
plays the priority call tone for 30 seconds to alert you that it is a priority call. 
The default priority code is 999.
To change the setting: 
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Priority code, then 
press MENU/SELECT.
Use the dialing keys to enter a three-digit number.  
Press MENU/SELECT to save the setting. You hear 
a confirmation tone and the screen returns to the 
previous menu.
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 Priority code
 999
  Remote code
 >Priority code 
						

							
39

Answering system

Message capacity
The system can record up to 99 messages. The total recording time for the 
announcement, messages and memos is approximately 25 minutes. If the 
memory is full, the answering system announces, “Memory is full” before 
message playback. The screen displays Memory is full in idle mode. Once the 
memory is full, the answering system will not answer calls even it is turned 
on, nor can you record new messages until old ones have been deleted.
Messages remain available for replay until you delete them. When there are 
new messages (including memos) on the answering system, the screen sho\
ws 
XX new messages. 
When the telephone is in idle mode, you can press and hold CANCEL to 
temporarily clear the missed call indicator and/or new message indicator. 
There is a confirmation tone.
Voice prompts
The system provides voice prompts to guide you through the setup procedures, 
message playback, remote access and recording outgoing announcements.
Call screening
If the answering system and call screening are on (see Call screening on 
page 36
), the announcement and the incoming message are broadcast at the 
telephone when a call is answered by the answering system.
Options while a message is being recorded:
Press pVOLUMEq to adjust the call screening volume.
Press  SPEAKER or lift the handset to answer the call.
Call intercept
While screening a call, you can stop recording and speak to the caller by 
pressing  SPEAKER or lifting the handset.
Message Guard®
The answering system protects the recorded messages from being lost in the 
event of a power failure.
Message Guard® is a registered trademark of Advanced American Telephones.
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About the answering system 
						

							
40

Answering system

Message playback
If you have new messages, you hear only the new messages in chronological 
order. If there are no new messages, the system plays back all the messages  
in chronological order.
Before each message, you hear the day and time of the recording. If the date 
and time are not set, you hear, “Time and date not set” before playback. The 
system announces, “End of messages” after all messages are played back.
To listen to messages:
Press PLAY/STOP to listen to the messages. 
The system announces the day and time of messages, then begins playback.\
 
The message sequence is shown on the telephone. If there are no recorded 
messages, the telephone base shows Playing message and you hear, “You 
have no messages.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat, 
stop or delete the message. 
When messages are playing on the telephone:
Press pVOLUMEq to adjust the message playback volume.
Press SKIP/ to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the previous 
message. 
Press DELETE X to delete the message.
Press PLAY/STOP to stop the playback.
Press MENU/SELECT to stop playback. The screen 
shows Call back?, then press MENU/SELECT to call 
back the caller if the caller’s number is available. 
Or press CANCEL to resume playing message from 
beginning.
Delete all old messages
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Delete all old, then 
press MENU/SELECT. The screen shows Delete all 
old messages?
Press MENU/SELECT to confirm. The telephone 
announces, “All old messages deleted” with a 
confirmation tone.
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Delete all  
old messages?
  Announcement
 >Delete all old
NEWNo:
Call back?
800-360-4121
59/1610:34AM 
						

							
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Answering system

-OR-
When the telephone is in idle mode, press DELETE X. The system 
announces, “To delete all old messages, press delete again.”
Press DELETE X again to confirm. The system announces, “All old messages 
deleted.” with a confirmation tone.
NOTE: When there are no old messages and you press DELETE X, the system announces, “You have no old messages.”
Memo
Memos are messages you record as reminders for yourself or others using the 
same answering system. Play and delete memos the same way as incoming 
messages (see Options during playback on the previous page). 
To record a memo:
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Record memo, 
then press MENU/SELECT.
The screen shows Recording memo... Press 5 to 
stop and the system announces, “Record after the 
tone. Press 5 when you are done.”
Press 5 to end recording. The screen shows Memo 
recorded with a confirmation tone.
-OR-
Press /REPEAT in idle mode, then follow steps 4-5 
above to record a memo.
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Message playback
 Recording memo...
 Press 5 to stop
Memo recorded
  # of rings
 >Record memo 
						

							
42

Answering system

Message counter displays
The base message counter shows the total number of answering system 
messages. See the table below for other message counter displays.
Message counter displays
No messages.
-Total number of messages and memos.
 0 
 1 99  
						

							
43

Answering system

Remote access
You can reach your answering system remotely by dialing your home 
telephone number from any touch-tone telephone.
To remotely reach your answering system:
Dial your telephone number from any touch-tone telephone.
When the system answers, enter the three-digit remote access code (500 is 
the default code. See page 37 to change it).
You can also enter the following remote commands:
Remote commands 
1Press to listen to all messages.
2Press to listen to new messages only.
3Press to delete the current message (during playback).
    3Press to delete all old messages.
4Press to repeat the current message (during message 
playback).
Press to play the previous message (during day and 
time playback).
Press twice to play the previous message (during 
message playback).
5Press to stop message playback.
6Press to skip to the next message (during playback).
7Press to play the announcement.
8Press to record a new announcement.
0Press to turn the answering system on or off.
4.  Hang up to end the call.
NOTES:
If the answering system is set to on, the call will be answered. If the answering system is set to off, the answering system answers after 10 rings and announces, “Enter remote access code.” If the memory is full, the system announces, “Memory is full. Enter remote access code.”
During remote access, if you pause for more than five seconds, you hear a help menu listing all features and commands.
Cut out and carry the remote access wallet card at the back of this user\
’s manual for  quick reference.
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44

Alert tones and lights
Screen icons
Ringer off - the telephone ringer is off.  
NEWNew caller ID log - new and missed calls.
Message counter - total number of messages.
Alert tones
One short beepTone of each key press. 
-OR-
Error tone.
One long beepThe system begins recording a message, memo or announcement. 
Two short beepsYou are pressing pVOLUMEq on the telephone base when the volume is already at its highest or lowest setting. 
-OR-
Call waiting tone. 
Confirmation tone (three rising tones)The system has completed the command successfully.
Beeps every  15 secondsMessage alert. 
9/1610:34AM 1 NEWNo: 1 No:
Appendix 
						

							
45

Appendix

Alert tones and lights
Indicator lights 
IN USEOn when the answering system is answering an incoming call.
Flashes quickly when there is an incoming call. 
ANS ON On when the answering system is on.PLAY/STOPOn when the system is playing messages.
Flashes when there are new messages.
MUTEOn when the microphone is muted.
 SPEAKER
On when the speakerphone is on.