ATT DEFINITY Communications System Generic 2, Syste, 85, 7407 Plus Voice Terminal Instructions Manual

							Normal4
To return to normal1
Press [ Normal ] (while on-hook or off-hook)
display after using any
display feature
lDisplay will show call information for active call
appearance
Timer
To see elapsed time
(hours, minutes,
seconds)1Press [ Timer ]
lGreen light goes on
2
Press [ 
Timer ] again to stop timer and clear display
lGreen light goes off
37 
						

							Tones and Their Meanings
Ringing tones are produced by an incoming call. Feedback tones are those that you
hear through the handset (receiver).
Ringing Tones
l 1 ring — A call from another extension.
l2 rings — A call from outside or from the attendant.
l 3 rings — A priority call from another extension, or a call from an Automatic
Callback call that you placed.
l half ring — A call redirected from your telephone to another because Send All Calls
or Call Forwarding — Follow Me is active.
l intercom ring — A call directed to you by the Intercom feature.
Feedback Tones
l busy tone — A low-pitched tone repeated 60 times a minute; indicates that the
number dialed is in use.
l call-waiting ringback tone — A ringback tone with a lower-pitched signal at the
end; indicates that the extension called is busy, but the called party has been given a
call-waiting tone.
l
l
l
l
l
l
lconfirmation tone — 3 short bursts of tone; indicates that a feature activation or
cancellation has been accepted.
coverage tone — 1 long burst of tone; indicates that your call will be sent to another
extension to be answered by a covering user.
dial tone — A continuous tone; indicates that dialing can begin.
intercept/time-out tone — An alternating high and low tone; indicates a dialing
error, a denial of the requested service, or a failure to dial within a preset interval
(usually 10 seconds) after lifting the handset or dialing the previous digit.
recall dial tone — 3 short bursts of tone followed by a steady dial tone; indicates
that the feature request has been accepted and dialing can begin.
reorder tone — A fast-busy tone repeated 120 times a minute; indicates that all
trunks are busy.
ringback tone — A low-pitched tone repeated 15 times a minute; indicates that the
number dialed is being rung.
38 
						

							Key Words to Know
access code  See feature code.
activate  To begin or turn on the operation of a feature.
attendant  The person who handles incoming and outgoing calls at the main
telephone console.
AUDIX  Audio Information Exchange, an optional voice mail and message service
that provides coverage for calls to you by recording callers messages and reporting
Leave Word Calling messages.
call appearance  A button used exclusively to place, receive, or hold calls. It has an
assigned extension number and is equipped with a red light and a green light.
coverage  Automatic redirection of calls from an unanswered telephone to another
telephone or answering service. Redirection could be to the extension of a receptionist,
secretary, co-worker, AUDIX, or message center. A person who provides coverage is a
covering user.
DEFINITY® Communications System Generic 2  The AT&T switch to which you
may be connected. It transmits and receives voice and data signals for all
communications equipment in your network. (See also System 85.)
dial pad  The 12 pushbuttons you use to dial a number and access features.
extension  A dialing number of 3 to 5 digits assigned to each telephone connected to
your DEFINITY® Generic 2 or your System 85.
feature  A special function or service, such as Conference, Hold, and Send All Calls.
feature code  A dial code of 1, 2, or 3 digits (4 digits in System 85 R2V4), that you use
to activate or cancel the operation of a feature.
group list  One of the 3 types of Abbreviated Dialing lists; programmable by the
System Manager or a controller of the list. Contains telephone numbers useful to
members of a specific group, and stored as 1- or 2-digit list item, depending on the
number of members in the list.
handset  The hand-held part of the telephone that you pick up, talk into, and listen
from. Also known as the receiver.
message retriever  A person authorized by the System Manager to retrieve messages
for other users (coverage message retriever).
off-hook  When the handset is removed from the cradle (for example, when you lift
the handset to place or answer a call) or speakerphone is ON.
on-hook  When the handset is left on the cradle and speakerphone is OFF.
party  A person who places or answers a call.
personal list  One of the 3 types of Abbreviated Dialing lists; programmable by the
System Manager or by you, the user. Contains telephone numbers of your choice, and
stores each of them as a 1- or 2-digit list item, depending on the number of members
in the list.
personal list item  One of the slots on an Abbreviated Dialing personal list.
39 
						

							pickup group  A group of telephone users who can answer calls for each other
through the Call Pickup feature. Group members are determined by the System
Manager and are usually located in the same work area or perform similar job
functions.
priority call  An important or urgent call that sends a special 3-burst ring and does
not redirect to coverage or forward to designated alternative number.
program/reprogram  To use your dial pad to assign a telephone number to a personal
list item for Abbreviated Dialing. Programming is activated by dialing an access code
or by pressing the Program button.
retrieve  To collect telephone messages using your local retrieval methods (Also,
with Call Park, to resume a call from an extension other than the one where the call
was first parked, placed, or received.)
ringer  The device that produces the electronic ringing sound in your telephone.
Ringing Appearance Preference  If your telephone is assigned Ringing Appearance
Preference, you will automatically be connected to an incoming call when you lift the
handset. You do not have to press a call appearance.
stored number  A telephone number that has been programmed and stored as a 1-,
2-, 3-, or 4-digit list item for use with Abbreviated Dialing. It can be a complete or
partial telephone number, an extension number, or a trunk or feature code. Once
programmed, a number can be accessed by first dialing the list, then the list item
digit(s) under which it is stored. If the number is stored on an [ 
AD xxxxx ] button, the
number can be accessed by simply pressing that button.
switch  The device that makes connections for all voice and data calls for a network,
and also contains software for features. Also known as a system, switching system, or
PBX (private branch exchange). Your switch is an AT&T DEFINITY®
Communications System Generic 2 or an AT&T System 85.
System 85  The AT&T switch to which you may be connected. It transmits and
receives voice and data signals for all communications equipment in your network
(See also DEFINITY® Communications System Generic 2.)
system list  One of the 3 types of Abbreviated Dialing lists; programmable only by
the System Manager. Contains telephone numbers helpful to all system users.
System Manager  The person responsible for specifying and managing the operation
of features for all the voice and data equipment in your network.
trunk  A telecommunications channel between your switch and the local or long-
distance calling network. Trunks of the same kind connecting to the same endpoints
are assigned to the same trunk group.
trunk code  A dial code of up to 4 digits that you dial to access a trunk group to
place an outside call.
voice terminal  A telephone equipped with an array of specially designed features
(for example, administrable buttons) and functional capabilities that distinguish it from
a conventional telephone.
40 
						

							Quick–Reference Lists
Feature Codes
FeatureCode
ABBREVIATED DIALING
Personal
Group
System
Program
AUTOMATIC CALLBACK
Cancel
CALL FORWARDING —
BUSY/DON’T ANSWER
Cancel
CALL FORWARDING —
FOLLOW ME
Cancel
FeatureCode
CALL PARK
Answer Back
CALL PICKUP
LAST NUMBER DIALED
LEAVE WORD CALLING
Cancel
PRIORITY CALLING
SEND ALL CALLS
Cancel 
						

							Trunk Codes
DescriptionCode
Abbreviated Dialing
Item
No.Personal List 1Personal List 2
l
2
3
4
Miscellaneous5
6
7
8
9
0
DescriptionExtension
Message
Attendant
AUDIX