ATT DEFINITY Communications System Generic 3 For Single-Carrier Cabinets Instructions Manual

							Septemb er 1995 Issue 1 I-1 
I
References
The following is a list of DEFI NI TY Generic 3 documents including a brief 
description of each document.
To order copies, refer to the a d dress on the inside front cover. For additional 
DEFINITY d o cuments, refer to the 
GBCS Publications Catalog, 555-000-010 
available from the AT&T Customer Information Center.
Basic
The following are basic documents for anyone using DEFINITY .
Provides a detailed overview of the system including descriptions of many of the 
major features, applications, hardware, system capabilities, and the AT&T 
support provided with the system. This d ocument reflects Generic 3 Version 2 
software, but still contains relevant information.
Provides step-by-step procedures for the account team in determining the 
customer’s e quipment and hardware requirements to configure a system 
according to the customer specifications. Includes detailed requirements and 
An Introduction to DEFINITY Communications 
System Generic 3, Issue 1555-230-023
DEFINITY Communications System Generic 3 
Planning and Configuration, Issue 2555-230-601 
						

							References
I-2September 1995 Issue 1  
block diagrams. This d ocument reflects Generic 3 Version 2 software, but still 
contains relevant information.
Provides comprehensive technical descriptions of system features and 
parameters. Includes the applications and benefits, feature interactions, 
administration requirements, hard ware and software requirements, and a brief 
discussion of data communications and private networking configurations.
Provides step-by-step procedures for preparing the hardcopy forms that 
correspond to the screens and are required to imp lement the features, functions, 
and services of the system. Includes procedures for completing a 
communications survey. Includes a complete set of blank forms (555-230-653B).
Provides additional blank hardcopy forms that correspond to the screens and 
are required to implement the features, functions, and services of the system. 
Copies of these forms are automatically included with the 
DEFINITY 
Communications System Generic 3 Version 4 Implementation, Issue 1
, 
555-230-653. Use this order numb er to purchase additional forms.
Provides a technical description of the systems and is intended for service 
personnel, sales personnel, and customers needin g a comprehensive overview 
of the system. Includes descriptions of hardware, software features, technical 
specifications, environment requirements, maintenance requirements, and 
illustration of comp onents.
DEFINITY Communications System Generic 3 
Feature Description, Issue 2555-230-204
DEFINITY Communications System Generic 3 
Version 4 Implementation, Issue 1555-230-655
DEFINITY Communications System Generic 3 
Version 4 Implementation Blank Forms, Issue 1555-230-653B
DEFINITY Communications System Generic 3 
System Description and Specifications, Issue 3555-230-206 
						

							Basic
September 1995 Issue 1 
I-3
Provides detailed descriptions of all the measurement, status, and security 
reports available in the system and is intend e d for administrators who validate 
traffic reports and evaluate system performance. This document was titled 
System Reports for earlier systems. Includes corrective actions for potential 
problems.
Provides descriptions of the procedures for installing and testing the system’s 
common equipment and adjuncts. Includes set up procedures for the system 
management terminal, power and grounding requirements, and testing steps. 
Includes compete details on system wiring. Provides both domestic and 
international information.
Provides procedures and information for hardware installation and initial testing 
of t he DEFI NIT Y Communications System Generic 3, models Generic 3i and 
Generic 3 single-carrier cabinet switches only. The United Kingdom version will 
be shipped with all single-carrier cabinet systems domestically.
Provides descriptions of the procedures for installing and testing the system’s 
common equipment and adjuncts. Includes set up procedures for the system 
management terminal, power and grounding requirements, and testing steps. 
Includes compete details on system wiring. Provides both domestic and 
international information for single carrier cabinets only. This document reflects 
Generic 3 Version 4.
DEFINITY Communications System Generic 3 
Version 4 Traffic Reports, Issue 2555-230-511
DEFINITY Communications System Generic 1 
and Generic 3 Installation and Test, Issue 5555-230-104
DEFINITY Communications System Generic 3s 
and Generic 3i Installation, Issue 1555-230-894 UK English
555-230-895 German
555-230-896 French
555-230-897 Spanish
555-230-900 Chinese
DEFINITY Communications System Generic 3s 
and Generic 3i Installation (for Global Market), 
Issue 1555-230-104 
						

							References
I-4September 1995 Issue 1  
Provides procedures for an installation technician to convert an existing 
DEFI NI TY Generic 1, Generic 2, Generic 3 Version 1, Generic 3 Version 2, 
Generic 3 Version 4, or System 75 R1V3 to Generic 3 Version 4. Included are 
upgrade considerations, lists of required hardware, and step-by-step upgrade 
procedures. Also included are procedures to add control carriers, switch node 
carriers, port carriers, circuit packs, auxiliary c a binets, and other equipment.
Provide detailed descriptions of the procedures for monitoring, testing, and 
maintaining the systems. Included are maintenance commands, step-by-step 
trouble-clearing procedures, the procedures for using all tests, and explanations 
of the system’s error codes.
Provides information about the risks of telecommunications fraud and measures 
for a d dressing those risks and preventing unauthorized use of GBCS products. 
This document is intend e d for telecommunications managers, console operators, 
and security organizations within comp anies. 
Provides descriptions of the peripheral equipment that can be used with System 
75, System 85, and DEFINITY Communications System. This d o cument is 
intended for customers and AT&T account teams for selecting the correct 
peripherals to accompany a system.
DEFINITY Communications System Generic 3 
Version 1.1 - Version 4 Upgrades and Additions, 
Issue 2555-230-107
DEFINITY Communications System Generic 3r 
Maintenance, Issue 4555-230-105
DEFINITY Communications System Generic 
3i/s/vs Maintenance, Issue 7555-204-105
AT&T GBCS Products Security Handbook, 
Issue 4555-025-600
DEFINITY Communications System and System 
75 and System 85 Terminals and Adjuncts 
Reference, Issue 7555-015-201 
						

							Call Center
September 1995 Issue 1 
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Provides detailed operating instructions for the system features on each type of 
voice terminal. Included are definitions of the voice features and user 
requirements.
Provides operating procedures for the Generic 1 Management Terminal and the 
G3 Management Terminal for Generic 3 Version 1 systems. This document is 
intended for the System Ad ministrator. Also included is information on 
administrative tasks and system b ackup procedures.
Provides cap a bility to produce laser-printed documentation for specific voice 
terminals. The software is supported by a comprehensive user’s guide and 
on-line help. This product requires a 386 PC, minimum of 6MB disk space, 
minimum of 4MB RAM, a printer supported by Microsoft GDI printer drive, and 
Microsoft Windows 3.1 or higher. A mouse is recommended.
Call Center
The following list of documents are Call Center specific. Refer also to the Basic  
DEFI NI TY d o c uments.
Provides information on how to write, use, and troubleshoot vectors. Vectors are 
command sequences that process telephone calls in an Automatic Call 
Distribution (ACD) environment. It is provided in two parts: tutorial and reference. 
The tutorial p rovides step-by-step procedures for writing and implementing b asic 
call vector scripts.
DEFINITY Communications System Generic 1 
and Generic 3 Voice Terminal Operations, Issue 1555-230-701
DEFINITY Communications System Generic 1 
and Generic 3 System Management, Issue 1555-230-500
DEFINITY Communications System Generic 1, 
Generic 3, and System 75 Voice Terminal Guide 
Builder, Issue 1555-230-755
DEFINITY Communications System Generic 3 
Call Vectoring/EAS Guide, Issue 4585-230-520 
						

							References
I-6September 1995 Issue 1  
The reference includes detailed desc riptions of the call vectoring features, vector 
management, vector administration, adjunct routing, troubleshooting, and 
interactions with management information systems (including the Call 
Management System).
Provides detailed instructions on how to g enerate reports and manage the 
system and is intended for telecommunications managers wishing to use BCMS 
reports and system managers responsible for maintaining the system.
If Issue 4 is unavailable, use Issue 3.
Networks
The following list of documents are network specific. Refer also to the Basic 
DEFI NI TY d o c uments.
Provides detailed information regarding the Wideband Switching feature for the 
system and is intended for users and technical support personnel involved with 
the installation, administration, and operation of this feature. This feature provides 
high speed end-to-end connectivity between customer endpoints where 
dedicated facilities are not economical or appropriate. The primary function is to 
support high speed video-conferencing and data applications.
 
Provides a technical description of digital trunks in the DEFINITY Communication 
Systems. This includes trunks conforming to the DS1 (Digital Service Level 1) 
standard (1.544 Mbps) and the CEPT1 standard and all other methods of 
signaling, including bit oriented signaling as well as Integrated Services Digital 
Network (ISDN) Primary Rate Interface (PRI) signaling. This document includes 
background information on these topics, information on how digital trunk 
capabilities have b een designed into the DEFINITY systems and information for 
field personnel and customers on how to provision and administer digital trunk 
capabilities and features. Provides both domestic and international information.
DEFINITY Communications System Generic 3 
Basic Call Management System (BCMS) 
Operations, Issue 4555-230-704
DEFINITY Communications System Generic 3 
Wideband Technical Reference, Issue 1555-230-230
DEFINITY Communications System Generic 2.2 
and Generic 3 Version 2 DS1/CEPT1/ISDN PRI 
Reference Manual, Issue 1555-025-107 
						

							Application Specific
September 1995 Issue 1 
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Application Specific
The following list of documents are application sp ecific. Refer also to the Basic 
DEFI NI TY d o c uments.
Provides detailed descriptions of the difference between features and 
administrative forms for systems Generic 2 to Generic 3 Version 4 and is 
intended for AT&T personnel and customers involved in planning u p grades and 
migrations from an older system. Includes descriptions of new administrative 
commands. 
Provides procedures and directions for the account team and customer 
personnel for planning and implementing the CallVisor A djunct/Switch 
Application Interface (ASAI) PBX-Host environment. The CallVisor ASAI is a 
communications interface allowin g adjunct p rocessors to access switch features 
and to c ontrol switch calls. It is implemented using an Integrated Services Digital 
Network (ISDN) Basic Rate  Interface (BRI). Included are hardware and software 
requirements.
Provides detailed layer 3 protocol information regarding the CallVisor 
Adjunct/Switch Ap plication Interface (ASAI) for the systems and is intended for 
the library or driver programmer of an adjunct processor to create the library of 
commands used by the applications programmers. Describes the Integrated 
Services Digital Network (ISDN) message, Facility Information Elements, and 
information elements.
Provides detailed information regarding the CallVisor Adjunct/Switch Ap plication 
Interface (ASAI) for the systems and is intended for the application designer 
responsible for building and/or programming custom applications and features.
DEFINITY Communications System Generic 2 to 
Generic 3 Version 4 Transition Reference, Issue 1555-230-636
DEFINITY Communications System Generic 3 
CallVisor ASAI Planning Guide, Issue 4555-230-222
DEFINITY Communications System Generic 3 
CallVisor ASAI Protocol Reference, Issue 4555-230-221
DEFINITY Communications System Generic 3 
CallVisor ASAI Technical Reference, Issue 4555-230-220 
						

							References
I-8September 1995 Issue 1  
Provides procedures for installation, administration, and maintenance of the 
CallVisor LAN Gateway application and is intended for system administrators, 
telecommunications managers, Management Information System (MIS) 
managers, LAN managers, and AT&T personnel. The LAN Gateway application 
provides ASAI functionality using 10Base-T Ethernet rather than BRI as a 
transport media.
Provides information for use by agents after they have completed Automatic Call 
Distribution (ACD) training. Includes desc riptions of features and the procedures 
for using them.
Provides information for use by supervisors after they have comp leted Automatic 
Call Distribution (ACD) training. Includes descriptions of features and the 
procedures for using them.
Provides operating instructions for the attendant console. Included are 
descriptions of the c onsole control keys and functions, c all-handling procedures, 
basic system troubleshooting information, and routine maintenance procedures.
DEFINITY Communications System Generic 3 
CallVisor LAN Gateway Installation, 
Administration, and Maintenance, Issue 1555-230-223
DEFINITY Communications System Generic 3 
Automatic Call Distribution (ACD) Agent 
Instructions, Issue 4555-230-722
DEFINITY Communications System Generic 3 
Automatic Call Distribution (ACD) Supervisor 
Instructions, Issue 4555-230-724
DEFINITY Communications System Generic 1 
and Generic 3 Console Operation, Issue 2555-230-700 
						

							Application Specific
September 1995 Issue 1 
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Provides operating instructions for the attendant console. Included are 
descriptions of the console control keys and functions, call handling, basic 
system troubleshooting information, and routine maintenance procedures.
Provides an overview of the features available for use by the lod ging and health 
industries to improve their property management and to provide assistance to 
their emp loyees and clients. Included are brief d efinitions of many of the system 
features, descriptions of the hardware, p lanning considerations, and list of the 
system cap a bilities.
Provides step-by-step procedures for using the features available for use by the 
lodging and health industries to imp rove their property management and to 
provide assistance to their employees and clients. Includes detailed desc riptions 
of reports.
DEFINITY Communications System Generic 1 
and Generic 3 Console Quick Reference, Issue 1555-230-890 UK English
555-230-891 German
555-230-892 French
555-230-893 Spanish
555-230-920 Chinese
An Introduction to DEFINITY Communications 
System Generic 3 Hospitality Services, Issue 1555-230-021
DEFINITY Communications System Generic 1 
and Generic 3 User’s Guide Hospitality 
Operations, Issue 2555-230-723 
						

							 Issue 1   September 1995ABB-1 
ABBAbbreviations
A
AC
Alternating  Current
ADU
Asynchronous Data Unit
AMI
Alternate Mark Inversion
ANSI
American National Standard s Institute (U.S.A.)
AWG
American Wire Gauge
B
BCMS
Basic Call Management System
BRI
Basic Rate Interface
C
CAS
Centralized Attendant Service or Call A c counting  Sys-
tem
CBC
Coupled Bonding Conductor
CCITT
 Consultative Committee for International Telephone and 
Telegraph
CC
Country Code
CEPT1
European Conference of Postal and Telecommunic a-
tions Rate 1
CI
Clock In put
cm
Centimeter
CMS
Call Management System
CO
Central Office
CR
Carriage Return
CTS
Clear To Send
D
DC
Direct Current
DCE
Data Communications Equipment
DCS
Distributed  Communications System
DDC
Direct Department Calling
DOD
Direct Inward Dialing
DIW
D-inside wire
DS1
Data Services 1
DSR
Data Set Ready
DTE
Data Terminal Equipment
E
EI
Expansion Interfa ce
EIA
Electronics Industry Association
EPN
Expansion Port Network