ATT DEFINITY Communications System Generic 3 Instructions Manual

555-230-204
Issue 3
March, 1996
DEFINITY Communications 
System Generic 3
Feature Description
Graphics © AT&T 1988
Table of 
Contents 

Contents
Issue  3   March 1996iii
Table of Contents i
About This Document lxxiii
nPurposelxxiii
nIntended Audiences lxxiv
nReason For Reissuelxxiv
nHow to Use This Documentlxxiv
nOrganization lxxiv
nSecurity Requirements lxxv
nConventions Used in This Document lxxv
nTrademarks and Service Marks lxxv
nHow to Make Comments About This Document lxxvi
1 Introduction 1-1
nOverview 1-1
nGeneric 3 Version 1 1-3
G3i Version 1 1-3
G3i-Global Version 1 1-4
G3r Version 1 1-4
G3s Version 1 1-6
G3vs Version 1 1-6...

Contents
ivIssue  3   March 1996 
Logoff Notification 1-14
Passwords 1-14
Physical Security 1-14
Remote Ad ministration Port 1-15
Trunks 1-15
AUDIX 1-15
Automated Attendant1-16
Call Forwardin g 1-16
Call Vectoring 1-16
Action 1-17
Enhanced Call Transfer1-17
Action 1-18
Remote Ac cess 1-18
Other Features Requiring Security Precautions 1-19
nOrganization of Features 1-20
Organization of Each Feature Section1-20
2 Functional Description 2-1
nOverview 2-1
nVoice Management Overview 2-2
Voice Management...

Contents
Issue  3   March 1996v
X.25 Packet-Switching Protocol2-20
Wideband Switching2-21
nData Management Features 2-22
nNetwork Services 2-23
Network Services Features 2-23
Private Network Configurations 2-24
Electronic Tandem Network (ETN)2-25
Distributed Communications System (DCS)2-25
Main/Satellite/Tributary2-29
Trunking 2-30
nSystem Management2-34
System Management Features 2-34
System Ad ministration 2-35
Remote Ad ministration 2-36
Technical Service Center (TSC) 2-36
nHospitality Services2-37...

Contents
viIssue  3   March 1996 
Interactions 3-6
Ad ministration 3-6
Hard ware and Software Requirements 3-6
nAb breviated Dialin g (AD) 3-7
Feature Availability 3-7
Desc ription 3-7
List Types 3-7
List Entries 3-8
Personal Number List Entries 3-8
Group Number and System Numb er 
List Entries 3-9
Enhanced Number List 3-9
List Assignments and Designations 3-9
Privileged Lists 3-10
Special Characters3-10
Access Options 3-11
Programming Personal Lists, Abbreviated
Dialing Buttons and Automatic Dialing...

Contents
Issue  3   March 1996vii
Establishment of Administered Connections 3-22
Administered Connection Establishment Retries 3-23
Dropping an Administered Connection3-23
Administered Connection Failure: 
Auto Restoration and Fast Retry 3-24
Interactions 3-25
Ad ministration 3-27
Hard ware and Software Requirements 3-30
nAdministrable Language Displays3-31
Feature Availability3-31
Desc ription 3-31
Feature Disp lays 3-31
Automatic Wakeup3-31
ASAI 3-33
Busy Verification of Stations and Trunks 3-33
Call...

Contents
viiiIssue  3   Marc h 1996 
Hard ware and Software Requirements 3-56
nAdministration Without Hardware (AWOH) 3-57
Feature Availability3-57
Desc ription 3-57
Considerations 3-58
Interactions 3-58
Voice Terminal Interactions 3-58
Attendant Interactions3-61
Data Terminal Interactions 3-63
Association/Disassociation of Terminal Feature 
Interactions 3-63
World Class Attendant3-66
Data Mo dules 3-67
Ad ministration 3-68
Hard ware and Software Requirements 3-68
nAdvice of Charge 3-69
Feature...

Contents
Issue  3   March 1996ix
Stroke Counts 3-80
Call Work Codes3-81
Forced Entry of Stroke Counts and 
Call Work Codes 3-82
Agent Sizing  (G3V3 a n d later releases) 3-82
Considerations 3-84
Interactions 3-86
Ad ministration 3-87
Hard ware and Software Requirements 3-88
nAlphanumeric Dialing 3-89
Feature Availability3-89
Desc ription 3-89
Considerations 3-89
Interactions 3-90
Ad ministration 3-90
Hard ware and Software Requirements 3-90
nAlternate Facility Restriction Levels (AFRL) 3-91
Feature...

Contents
xIssue  3   March 1996 
Ad ministration 3-98
Interactions 3-98
Hard ware and Software Requirements 3-98
nAttendant Auto-Manual Splittin g 3-99
Feature Availability3-99
Desc ription 3-99
Considerations 3-99
Ad ministration 3-99
Hard ware and Software Requirements 3-99
nAttendant Call Waiting 3-100
Feature Availability3-100
Desc ription 3-100
Considerations 3-101
Interactions 3-101
Ad ministration 3-102
Hard ware and Software Requirements 3-102
nAttendant Control of Trunk Group Access3-103
Feature...

Contents
Issue  3   March 1996xi
Feature Availability3-111
Desc ription 3-111
Considerations 3-111
Interactions 3-112
Ad ministration 3-112
Hard ware and Software Requirements 3-112
nAttendant Disp lay 3-113
Feature Availability3-113
Desc ription 3-113
Call-Related Information 3-115
Call Ap pearance Identification3-115
Calling Party Identification 3-115
Called Party Identification3-115
Internal COR 3-115
Call Progress  Feedback 3-116
Call Purpose3-116
Sample Displays 3-118
Considerations 3-119...