ATT Merlin 206, 410, 820 Plus Classic Mail Installation Guide

Merlin 206,410,820 & Plus
Classic Mail
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Installation Package 1.6
Unpack Classic Mail
System Reference Guide Chapter 2 - The Classic Mail
Confirm that all the parts are within the shipping container.
Contact AT&T if any parts are missing.
Identify Classic Mail Connections
System Reference Guide Chapter 2 - The Classic Mail
Confirm the location of the Merlin Voice Terminal jacks that will be used for Telephone Emulation
and the Merlin Tel.Co. jacks that will be used for voice mail access.
See page...

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Complete TEST 1
System Reference Guide Chapter 3 - Test 1
Test each outside telephone line that is interposed with the Classic Mail.
Make sure a call can be completed on each line.
Connect Telephone Emulation
System Reference Guide Chapter 3 - Connecting the Telephone Emulation Cables
Connect the Classic Mail Telephone Emulation jacks to vacant Merlin Voice Terminal ports.
See page 7 of the Classic Mail Design Package for this information. If the Classic Mail is required
to operate the message...

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Complete TEST 3
System Reference Guide Chapter 3 - Test 3
Verify that all telephone lines are in service.
This test confirms that all incoming telephone lines are functioning normally.
Label Merlin Telephones
System Reference Guide Chapter 3 - Labeling Your Telephones
Label voice mail access lines on the Merlin Voice Terminals with green voice mail labels.
The stickers indicate which lines allow internal access to voice mail services.
Complete TEST 4
System Reference Guide Chapter 3 - Test 4...

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oInitialize the Attendants Mailbox
System Reference Guide Chapter 3 - Initial Administration TasksReference:
Procedure:
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Enter the attendants new password, directory name recording and spelling.
Write down the Attendants mailbox number and password on page 7 of the Classic Mail Design
Package. Access to system administration functions is through this mailbox.
Complete TEST 5
Reference:System Reference Guide Chapter 3 - Test 5
Procedure:Confirm Attendants intercom and...

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oSet the Administration Password
System Reference Guide Chapter 6 - Changing the Administration PasswordReference:
Procedure:
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Procedure:
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Procedure:
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Assign a new password to secure the administration menus. Use an eight digit password for
maximum security.
Write down the Administration Password on page 7 of the Classic Mail Design Package.
sFast Track: 5 - 4
Administrators Mailbox Number
System Reference Guide Chapter 6 - Changing the...

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oBusiness Hour Schedule
System Reference Guide Chapter 8 - Setting the Business Hour ScheduleReference:
Procedure:
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Procedure:
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Procedure:
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Procedure:
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Define the opening and closing time for Monday through Sunday.
See page 9 of the Classic Mail Design Package for the Business Hour Schedule. Time is entered
using a two-number format, two numbers for the hour and two numbers for the minute. The
A/M P/M designation is...

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Initialize Mailboxes
Mailbox Users Guide Chapter 2 - First-Time UseReference:
Procedure:
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Prodedure:
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Assist all mailbox owners with mailbox set up. Instruct users on how to send and receive messages.
It is important to set up any mailboxes that are used by Call Routing before the Call Routing Map is
defined. All mailboxes except the general delivery mailbox must be set up with the owner’s password
before any messages can be deposited in them.
Mailbox Greetings
Mailbox...

Merlin 206,410,820 & Plus
System Testing Checklist
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i Note:    Fast Track key sequences begin from the administration mode top-level menu
Reference: System Reference Guide Figure 5A or page 29 of this package.
Classic Mail Access Code
Call into the Classic Mail from a Merlin Voice Terminal
Enter the specified access code and verify that Classic Mail answers
Troubleshooting
Make certain that you are accessing a voice mail access line before you conduct this test. If...

Troubleshooting
Use different Voice Terminal ports or Merlin control unit and retest.
kSystem Reference Guide Chapter 9 - Setting the Number of Rings
sFast Track: 5 - 1 - 1 (Day Operation)
sFast Track: 5 - 1 - 2 (Night Operation)
sFast Track: 5 - 1 - 3 (Line Operation)
If the Classic Mail will not answer a line at all, first check to make certain that Rings-Before-Answer has not
been set to 99 rings for that line. If so, the Classic Mail would wait 99 rings to answer calls into that line.
Otherwise,...

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Attendants Intercom Number
Press 0 to transfer to the attendant
Verify that the correct intercom rings
Troubleshooting
If you press 0 and are not transferred to the Attendant, or if you are transferred to the wrong intercom, use the Set
Attendants Intercom Number option to confirm the correct Attendant Intercom number. If the Attendants
Intercom is correct, connect a 34 button Merlin Voice Terminal to the Merlin Control Unit at port 10. Try to
transfer a...