ATT Merlin 206, 410, 820 Plus Classic Mail Installation Guide

Troubleshooting
If none of the message lamps work, check to make certain that Classic Mail is configured for the
correct Control Unit type and software package. Confirm that Classic Mail Telephone Emulation jack
#1 is connected to Merlin Voice Terminal port 10. Also confirm that the Merlin Control Unit has
Feature Package 2 and that the cartridge is firmly seated in its socket or that it is an 820D or 820D2.
Next connect a 34 button display set to Voice Terminal port 10. The 34 button display set will...

Troubleshooting
If the Classic Mail does not call an outside telephone number to deliver a new message, check the following items:
lConfirm that the Classic Mail is not blocked from dialing out on the outside telephone lines. If any of the
Merlin Voice Terminal ports connected to the Classic Mail are call restricted remove this restriction. Verify
the line blocking defined for the Classic Mail. If all lines have been blocked for Off-Site Message Alert,
reprogram the Classic Mail to allow at least one...

Pre-Installation
Requirements
Merlin 206, 410 & 820 Basic
(No Feature Modules Installed)
1.   Check Voice Terminal Ports.
l
l
lPlug a Merlin Voice Terminal (using a 34 Button Display Set is required) into each port to be used for
Telephone Emulation (TE).
i Note:When doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
Verify that the ports are good. If the...

Merlin 206, 410 & 820 with Feature Module 1
1.   Check Voice Terminal Ports.
lPlug a Merlin Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
i Note:When doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
lVerify that the ports are good. If the intercom light goes on and you get intercom dial tone...

Merlin 206, 410 & 820 with Feature Module 2
1.   Check Voice Terminal Functionality
Plug a Merlin Voice Terminal (using a 34 Button Display Set is required) into each port to be used for Telephone
Emulation (TE).
i Note:When doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
Verify that each port is operational. If you can make and receive a call the voice...

4.   Program Intercom Auto Dial buttons for each Voice Terminal port used for Telephone Emulation.
lConnect a 34 button display set to each Voice Terminal Ports used for Telephone Emulation.
lPut the port into program mode by sliding the T/P switch to the P position.
lUsing the diagram on the page 19, program each Intercom Auto Dial button to match the template.
i Note:  This must be done or the Classic Mail will not function properly.
5.   Check all vacant Merlin Tel.Co. ports
lMove an existing Public...

Merlin Plus Release I
820 D
1.   Check Voice Terminal ports. Verify access to necessary lines
lPlug a Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
i Note:When doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
lVerify that the ports are good. If the intercom light goes on and you get intercom...

4.   Program Intercom Auto Dial buttons for each Voice Terminal port used for Telephone Emulation.
lConnect a 34 button display set to each Voice Terminal Ports used for Telephone Emulation.
lPut the port into program mode by sliding the T/P switch to the P position.
lUsing the diagram on the page 20, program each Intercom Auto Dial button to match the template.
i  Note: This must be done or the Classic Mail will not function properly.
5.   Check all vacant Merlin Tel.Co. ports
lMove an existing Public...

Classic Mail
Telephone Emulation Template
Merlin 206, 410, 820
1.
2.
3.
Merlin Admin ModeTelephone Emulation TemplateResetting the Merlin System
Plug a Voice Terminal into port 101.
2.
3.
4.
5.1.
2.
3.Put Merlin into Admin
Put Voice Terminal into
Program Mode.mode
Press  i 99Slide the selector switch on the left side
of the voice terminal down to PPress an Intercom Button
Press  i 6Turn the Merlin off, then
on again Press Administrative button (Locatedabove Transfer Button) or press #01
Enter the Voice...

Classic Mail
Telephone Emulation Template
Merlin 820D
Merlin Admin ModeTelephone Emulation TemplateResetting the Merlin System
Plug a Voice Terminal into port 10
Slide the selector switch on the left side
of the voice terminal down to P
Press Administrative button (LocatedPut Merlin into Admin
mode
Press  i 99198
Turn the Merlin off, then
1.
2.
3.
4.
5.Put Voice Terminal into
Program Mode.
Press an Intercom Button
Press  i 91
Enter the Voice Terminal
Intercom Number
Repeat for each button
1.
2.
3. 1.
2....