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AT&T 102410735 13 U Verse User Guide

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FC _UVEP100041281_Uverse_User_Guide_ ATT102410735-12_REL
User guide
Easy steps for getting the most 
from your U-verse
® TV, Internet, 
and Phone services.
Get answers  24/
7 at  
att.com/uversesupport
or call 800.288.2020 . 

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pg_2_UVEP100041281_Uverse_User_Guide_ ATT102410735-12_REL
Record your important U-verse information here for easy referenceWith all your key information in one place, it’s a snap to manage your account and get support when you need it. 
WI-FI GATEWAY INFORMATIONManufacturer
Wi-Fi Network Name (SSID)
Wi-Fi Password (Wireless Network Key)
Device Access Code
Tech’s ID for promo code (P2R)
We’re always  
here to help:• Go to the myAT&T app on
 
 your mobile device
• Visit att.com/uversesupport
• Call...

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pg_4_UVEP100041281_Uverse_User_Guide_ ATT102410735-12_REL
4
Resources & Solutions
Get Started  
Whether you’re on a PC, smartphone, or tablet:
• Configure your email
• Troubleshoot your service and resolve issues
• Set up Wi-Fi
• Bookmark your AT&T “ favorites” and more
Go to uverseactivation.att.com  to take advantage of all that we have to offer  .
User guides   
•   Visit  att.com/userguides  for guides in English
•   Esta práctica guía rápida...

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7
6
How to log in to your account:  
•   Log in using your U-verse Member ID  (email address) and password
•   If you have linked your U-verse account to an AT&T Access ID, you can enter 
either User ID
To get started:
Download the free myAT&T ap p
 on your mobile device:
• Go to att.com/myattapp  from your mobile device
•   Text the word “app” to 8758 from your AT&T mobile device
U-verse...

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9
U-verse TV
8
TV like you’ve never seen before
Learn all about your new U-verse service:   
1  Press MENU  
2  
Use ARROWS  to scroll to HELP
3  Select U-verse Help Center  
4  
From there select: 
•  Feature Guide:  see the amazing range of features that U-verse has 
to offer 
•   Interactive Tutorials:  step-by-step interactive tutorials to get you 
up to speed on the world of U-verse
Watch exclusive AT&T U-verse channels: 
Front Row Channel 100  
• Learn what’s coming up on Pay Per View
U-verse...

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10
pg_11_UVEP100041281_Uverse_User_Guide_ ATT102410735-12_REL
11
Internet 
To find your Wi-Fi Network Name and Password without moving  
an inch: 
   
Log in to the myAT&T app with your Member ID and password  .
   Select Fix it now! Support tools  .
    Select Manage my Wi-Fi  . We’ll display the information right there  
for you!
F or help, a tt.com/suppor t
Wi-Fi Password: XXXXXXXXXXXX
Wi-Fi Network Name: \fTTXXXXXXX 
3
1
2
Go Wi-Fi
  Go to...

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12
Digital 
Phone
pg_13_UVEP100041281_Uverse_User_Guide_ ATT102410735-12_REL
13
Ethernet cable
PC Maintenance Toolbox App
Quickly scan your PC for performance issues and make enhancements 
to correct them—at no charge  . We suggest periodically scanning to 
help keep your PC optimized for increased performance  . Also, AT&T 
ConnectTech specialists are available, for a fee, to fix compter and 
home network issues  . Visit us at...

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Blocking features
Control who can call you and who can see 
your Caller ID information
Manage features online at att.com/myatt1Manage features using your phone
Block Specific Incoming Calls
Blocks up to 20 phone numbers
•  Activate *
60, follow the voice prompts
•  Deactivate: * 80#
Block Anonymous Calls
Block incoming calls that don’t have Caller ID
•  Activate * 77#
•  Deactivate: * 87#...

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Forwarding Features
Send incoming calls to one or more phones
Manage features online at att.com/myatt1Manage features using your phone
No Answer Call Forwarding
Forward all calls when you don’t answer
 .
•  Activate *92, enter a forwarding number, then press #
•  Deactivate: * 93#
Busy Call Forwarding
Fowards all calls when your line is busy
•  Activate * 90, enter a forwarding number, then press #
•  Deactivate: * 91#
Safe Call Forwarding
Fowards all calls in the event of a service disruption
•...

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1819
Voicemail Viewer and Voicemail-to-Text 
Get Voicemail-to-Text (VMT T) on your qualifying iOS or Android device via 
the Voicemail Viewer App or choose to automatically forward your voicemail 
messages with VMT T to a designated email address accessible from your 
smartphone, tablet, or computer
 . Please visit att.com/vmviewer  for more 
information  . 
Accessing Voicemail Messages
From Home
1 Dial either 98 or your home phone number  .
2 Enter PIN
3 Press 1 to listen
From Any Touchtone Phone
1 Dial...
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