Bisell Pet Hair Eraser Multi Cyclonic Vacuum 10N6 User Manual

							To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently. Perform the following maintenance steps:
1. Empty the dirt container when the dirt reaches the “Full” line on the container, or more frequently to prevent overfills. For best performance, empty after each use. 
2. Check the pre-motor filter and post-motor HEPA media filter at least once a month, clean or replace as needed. 
3. Replace the post-motor HEPA media filter every three to six months. 
NOTE: More frequent filter cleaning may be necessary if you are vacuuming new carpet, fine dust, or have allergy concerns. Follow the instructions on the following pages to perform these simple maintenance steps. 
Empty dirt container
The dirt container should to be emptied before the dirt reaches the “Full” line on the container.
1. Unplug the vacuum from electrical outlet.
2. Slide the Lock ‘n Seal Lever to the “Unlock” position.
3. Grasp handle and pull the dirt container straight out to remove from the vacuum.
4. Empty dirt into garbage container. 
NOTE: Emptying the dirt container after every use will help prevent over filling and ensure that the vacuum is ready to go the next time you clean.
 WARNING: To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before  performing maintenance or  troubleshooting checks.
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Maintenance and care
Tip:
To maximize cleaning performance, 
check and clean or replace all filters 
as suggested.
2.
4.
Unlock 
						

							1. Unplug the vacuum from electrical outlet.
2. The pre-motor filter protects the motor from dirt particles. It is located in the slide out tray underneath the dirt container. If the filter becomes dirty, pull out the tray, lift out the foam filter pad and clean it. 
NOTE: The pre-motor filter may be hand washed in cold water with mild detergent. Rinse well and air dry thoroughly before replacing. 
3. The post-motor HEPA media filter assists in the filtration process to return clean air to the room. It is located behind the door on the side of the vacuum. If the filter becomes dirty, remove the door, remove the filter and replace. 
NOTE: The post-motor filter is a white, pleated HEPA media filter. This filter is not washable and must be replaced when it becomes dirty.
Check rotating floor brush and drive belt
You should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends of strings, hair and carpet fibers. This type of debris can wrap around the brush and hamper its ability to effectively clean your carpet. Also remove any debris that has accumulated under the brush cover. 
1. Unplug the vacuum from electrical outlet.
2. Place handle in low position and turn vacuum cleaner over so bottom side is facing up. 
3. Remove the two screws marked 2 and 4. Once the screws are removed, lift tab 1 and release the three latches in order marked  2 - 4 marked. Lift off the brush cover  
4. Grasp rotating floor brush at both ends and lift.
5. Clean strings, hair and other debris from rotating floor brush, paying particular  attention to brush ends.
6. Clean strings, hair and other debris from motor pulley and drive belt areas. 
Maintenance and care
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3.
WARNING:  To reduce the risk of injury from moving parts, turn vacuum cleaner off and disconnect power plug from electrical outlet.
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Cleaning the pre-motor and post-motor HEPA media filter
Post-Motor  HEPA  Media  Filter
Washable Pre-Motor  Filter
WARNING:  Do not operate cleaner with damp or wet filters or without all filters in place.
 NOTICE: This product is intended for household use only and not for commercial or industrial use.  Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty. 
						

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Maintenance and care
7. Check drive belt carefully for wear, cuts or stressed areas.  
8. Check air passageway for obstructions. Remove debris from this area.    
9. Insert front edge of the brush cover and rotate into place. Snap the latches and replace the two screws.
Replace drive belt
1. Unplug the vacuum from electrical outlet.
2. With rotating floor brush removed from vacuum cleaner (Steps 1-4 of check rotating floor brush and drive belt), grasp old drive belt and remove from motor pulley. Discard the old drive belt. 
3. Place new drive belt over motor pulley and loop other end over rotating floor brush in the space between the bristles. 
NOTE: It is important that you use only genuine BISSELL replacement belts.  Generic belts may not meet the exact specifications required to keep your  vacuum operating at its peak performance. The use of unbranded belts could lead to early failure of the vacuum and could void your warranty. 
4. Pull the rotating floor brush firmly into position, stretching the drive belt, and place ends of rotating floor brush down into the slots on sides as shown. Alignment of brush ends in slots may be necessary to fully insert the brush.
5. Turn rotating floor brush by hand several times in the direction of motor pulley. If properly installed, drive belt will center itself on rotating brush crown.
6. Insert front edge of brush cover and rotate into place. Snap the three latches and replace the two screws.
8.
3.
Motor Pulley
Air Passageway
Motor Pulley
Check rotating floor brush and drive belt (continued) 
						

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Maintenance and care
Replace lightbulb
1. Unplug the vacuum from electrical outlet.
2. Using a screwdriver, first remove 2 screws on either side of lens and pull out to remove the lens. 
3. Remove the bulb from the socket by grasping the bulb and pulling gently. Install the new bulb by pushing it gently into the socket until the bulb snaps into place. 
4. Reposition the lens place cover back over headlight and reinsert 2 screws.
Maintaining TurboBrush™ Pet
The TurboBrush Pet should be checked regularly for clogs or debris wrapping around the brush.
1. Remove tool from hose or front of vacuum.
2. Twist collar so opening is at the top and lift top cover to remove.
3. Remove the brush from the belt and clean debris.
4. Replace the brush inside the belt and place ends into slots on sides as shown.  
5. Reposition top cover making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place.
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5. 
						

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Maintenance and care
Clearing clogs
Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor, check for clogs. 
1. Unplug the vacuum from electrical outlet.
2. Empty dirt container.
3. Check upper tank for build up or clogs.
4. If you notice a clog in the upper tank, remove the inner cyclone (see section "Cleaning the upper tank" on page 16).  
5. Grasp the hose wand and separate it from the hose wand base. Check for a clog in the base, the wand or in the hose. 
6. Remove the Twist ‘n Snap hose from the vacuum by turning to the left. Straighten the hose and unclog with a long, narrow object such as a broom handle. 
7.    If the clog persists, follow the instructions for "Checking the rotating floor brush and drive belt" on pages 12 and 13 and inspect the air  passageway for obstructions. 
5.
2. 
						

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Troubleshooting
Vacuum cleaner won’t run
Possible causes  Remedies
1. Power cord not plugged in  1. Check electrical plug
WARNING:  To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or trouble-shooting.
Maintenance and care
Cleaning the upper tank
1. Grasp the inner cyclone and twist to the left until the locking tabs stop the rotation. Pull down from the upper tank to remove it.
2. Wipe out the inside of the upper tank and the inner cyclone with a damp cloth moistened with water or a mild cleaning solution.
3. If you desire to thoroughly clean the filtration disk located in the upper portion of the inner cyclone, hold the bottom of the cyclone and turn filtration disk to the right and pull up to remove.
4. The inner cyclone and filtration disk may be washed using a mild detergent. Be sure it  is completely dry before reassembling or damage to your unit may result. 
5. Once cleaning is completed, reassemble the filtration disk over the inner cyclone by  sliding it straight down on the top of the inner cyclone and turning left. Be sure to line up the tabs when reassembling for proper installation.
6. To replace the inner cyclone, slide it into the upper housing. Be sure to line up the inner cyclone by ensuring tabs on filtration disk are positioned toward the front of the unit. Push the inner cyclone in and rotate it to the right until the locking tabs stop the rotation. 
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Troubleshooting
Vacuum cleaner won’t run (continued)
Possible causes  Remedies
2. Damaged power cord  2. Unplug, check for damage, replace     as necessary
Vacuum cleaner and tools won’t pick up dirt
Possible causes   Remedies
1. Incorrect height adjustment  1. Adjust powerfoot to correct height
2.  Hose not attached to suction opening  2. Firmly push hose wand into hose     wand base
3. Twist 'n Snap hose not securely attached  3. Make sure Twist 'n Snap hose is snapped     into locked position
4. Crack or hole in hose  4. Check hose and replace if needed
5.  Broken or worn drive belt  5. Replace drive belt, see pages 12-13  
6.  Rotating floor brush bristles worn  6. Replace brush
7.  Rotating floor brush jammed  7. Remove brush and clean debris from     brush ends
8. Clog in vacuum  8. Clear clogs, see page 15
9.  Dirt container full  9. Empty dirt container
10. Dirt container not installed properly  10. Position correctly and lock in place
11.  Filters are dirty  11. Check pre-motor and post-motor filters
12.  TurboBrush is clogged or debris is wrapped  12. See page 14 for maintaining TurboBrush around the brush roll      
Vacuum cleaner is difficult to push
Possible causes  Remedies
1.  Incorrect height setting  1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes   Remedies
1.  Dirt container full  1. Empty dirt container
2.  Filters missing or installed incorrectly  2. Check pre-motor and post-motor filters for    correct installation
3.  Dirt container installed incorrectly  3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be performed by an  authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.              
						

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BISSELL Consumer Services
If your BISSELL product should require service:In the UK, Australia or New Zealand call BISSELL Consumer Services at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local in country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
Note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a  warranty claim. See Warranty on page 20 for details. 
Please do not return this product to the store.
For UK inquiries:
Monday - Thursday 9 am — 5 pm  
 Friday 9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
The Boat Yard  
105 Straight Road  
Old Windsor  
Berkshire, SL4 2SE 
United Kingdom  
Telephone: 0844-888-6644 
For Australian inquiries:
Monday - Friday     9 am — 5 pm 
BISSELL AUSTRALIA PTY LIMITED
Unit 35 
15 Ricketts Road 
Mount Waverley, Victoria 3149 
Australia 
Telephone: 1-800-811-183 
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383
For New Zealand inquiries:
Monday - Friday    9 am — 5 pm 
Parex Industries Ltd.
5 Tolich Place 
Henderson 0610 
Auckland 
New Zealand 
Telephone: 0800-247-735  
						

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Item Part No.  Part Name
1  203-1056  Crevice Tool
2 203-1059  Dusting Brush/Upholstery Tool
3 203-1290  TurboBrush Pet
4 203-1291  Pet Contour Tool
5 203-1068  Extension Wand 
6 203-1216  Twist 'n Snap Vacuum Hose (clear)
7 203-1292  Pet Hair Lifter
Additional accessories
Replacement parts - BISSELL vacuum
Item Part No.  Part Name
1  32074  Style 7/9/10/12/14 Drive Belt (2-Pack)
2 203-1297  Headlight Bulb
3 203-1283  Wide Window Foot Brush Roll (gray)
4 203-1073  Style 7/8/14 Pre-Motor Foam Filter
5 3091  Style 8/14 HEPA Media POST-Motor Filter 
						

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©2009 BISSELL Homecare, IncGrand Rapids, MichiganAll rights reserved. Printed in KoreaPart Number 110-4129Rev 7/09Visit our website at:www.bissell.com
Warranty - BISSELL Pet Hair Eraser™  Multi Cyclonic Vacuum
For UK inquiries:
Monday - Thursday 9 am — 5 pm  
 Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
The Boat Yard  
105 Straight Road  
Old Windsor  
Berkshire, SL4 2SE 
United Kingdom  
Telephone: 0844-888-6644 
For Australian inquiries:
Monday - Friday     9 am — 5 pm 
BISSELL AUSTRALIA PTY LIMITED
Unit 35 
15 Ricketts Road 
Mount Waverley, Victoria 3149 
Australia 
Telephone: 1-800-811-183 
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383
For New Zealand inquiries:
Monday - Friday    9 am — 5 pm 
Parex Industries Ltd.
5 Tolich Place 
Henderson 0610 
Auckland 
New Zealand 
Telephone: 0800-247-735 
 This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or  contact your local in country distributor.
 Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part do to manufacturers defect. 
 This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.  BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES  EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE  BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF  MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS  DESCRIBED ABOVE.