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Blackberry Bold 9650 6 0 User Guide

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    							Allow messages from contacts in your contact list or allowed sender list1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Firewall .
    3. Select the  Contacts check box or  Specific Addresses, Phone Numbers, or PINs  check box.
    4. Press the 
     key >  Save.
    Add a contact to your allowed sender list 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Firewall .
    3. In the  General section, if the  Enable check box is not selected, select it.
    4. In the  Block Incoming Messages  section, select one or more message types.
    5. In the  Exceptions  section, select the  Specific Addresses, Phone Numbers, or PINs  check box.
    6. Click  Add.
    7. Press the 
     key.
    8. Click one of the following menu items: •Add Email Address
    • Add Phone Number
    • Add PIN
    9. In the  Enter new exception  dialog box, type the contact information.
    10. Press the 
     key on the keyboard.
    11. Press the 
     key >  Save.
    Reset a blocked message counter 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Firewall .
    3. Highlight a message type.
    4. Press the 
     key >  Reset Count  or Reset All Counts .
    User GuideMessages89 
    						
    							Attachments
    About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email
    account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages withoutdownloading them. You can use the Files application to view a list of all the files that are saved on your device. You can also
    rename, move, and delete files on your organization's network from your device.
    To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go®, that are designed for use on BlackBerry devices.
    Open a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
    supports this feature. For more information, contact your wireless service provider or administrator.
    1. In a message, meeting invitation, or calendar entry, press the 
     key.
    2. If necessary, click  Retrieve Attachment Information .
    3. Click  Open Attachment .
    4. If necessary, on the  Attachments screen, click an attachment.
    5. If necessary, in the dialog box, select an option.
    Related topics
    I cannot turn on cell broadcasting, 109
    Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
    supports this feature. For more information, contact your wireless service provider or administrator.
    1. In a message, in a calendar entry, or on a web page, do one of the following: •If there is only one attachment in a message or calendar entry, press the 
     key.
    • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the 
     key.
    • If you are downloading a file from a web page, press the 
     key.
    2. Click  Download Attachment  or Download File .
    3. Highlight the folder that you want to save the file or attachment in. 4. Press the 
     key >  Select Here .
    User GuideMessages90 
    						
    							To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the  key >
    Cancel Download .
    Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
    supports this feature. For more information, contact your wireless service provider or administrator.
    1. On the Home screen or in a folder, click the  Media icon or  Files icon.
    2. Find and highlight a file.
    3. Press the 
     key >  Send.
    4. Click a message type.
    Related topics
    I cannot attach a file to a text message, 110
    Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.1. In a file, highlight a link.
    2. Press the 
     key >  Get Link  or Retrieve .
    To return to the file, press the 
     key.
    Set font options for a file or an attachment 1. In a file or an attachment, press the 
     key >  Options .
    2. Change the font fields.
    3. Press the 
     key >  Save.
    View properties for a file You can view the size, author, publication date, and other properties of a file.
    1. On the Home screen or in a folder, click the  Media icon or  Files icon.
    2. Find and highlight a file.
    3. Press the 
     key >  Properties .
    User GuideMessages91 
    						
    							vCard contact attachmentsAbout vCard contact attachments
    vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their
    BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the
    end of the message with the name of the attached contact.
    Save a vCard contact attachment from a message
    If you receive a vCard® contact attachment in a message, you can save it so that the contact information is added to your contact list.
    1. In a message, highlight a vCard contact attachment.
    2. Press the 
     key >  View Attachment .
    3. Press the 
     key.
    4. Click one of the following items: •Add to Contacts
    • Update Contact
    Related topics
    A message, attachment, or Google Mail conversation is cut short or doesn't appear, 108
    S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages
    If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages
    to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are
    designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message
    using your private key, recipients use your public key to verify that the message is from you and that the message has not been
    changed.
    Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message.
    To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact.
    User GuideMessages92 
    						
    							Sign or encrypt a message
    You can sign or encrypt email and PIN messages.
    1. When you are composing a message, change the  Encoding field.
    2. If necessary, change the  Classification field.
    Related topics
    Some signing and encryption options are not available on my device, 98
    Encrypt a message with a pass phrase
    Your BlackBerry® device can encrypt email and PIN messages using a pass phrase shared between the sender and recipient.
    1. In an unsent message, set the  Encoding field to Encrypt or Sign and Encrypt .
    2. Press the 
     key >  Options .
    3. Select the  Use Password-Based Encryption  check box.
    4. In the  Allowed Content Ciphers  section, select the check box beside one or more allowed content ciphers.
    5. If you are signing the message, in the  Signing Options section, select a certificate.
    6. Press the 
     key >  Save.
    7. Type your message.
    8. Press the 
     key >  Send.
    9. Type a pass phrase to encrypt the message.
    10. Confirm the pass phrase.
    11. Click  OK.
    Using a secure method, let the recipient know what the pass phrase is.
    Attach a certificate to a message You can attach a certificate to email and PIN messages.
    1. When composing a message, press the 
     key >  Attach  > Certificate .
    2. Highlight a certificate.
    3. Press the 
     key >  Continue .
    Download the certificate used to sign or encrypt a message
    If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
    1. In a message, highlight the encryption indicator or a digital signature indicator.
    2. Press the 
     key >  Fetch Sender’s Certificate .
    Add a certificate from a message
    1. In a message, highlight a digital signature indicator.
    2. Press the 
     key >  Import Sender’s certificate .
    User GuideMessages93 
    						
    							Add a certificate from an attachment
    1. In a message, click the certificate attachment.
    2. Click  Retrieve Certificate Attachment .
    3. Click the certificate.
    4. Click  Import Certificate .
    Attachment indicators in S/MIME-protected messages
    IndicatorDescriptionThe message includes a certificate attachment.The message includes multiple certificate attachments.The message includes a certificate server attachment.
    Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator.
    2. Press the 
     key >  Import Server .
    View the certificate used to sign or encrypt a message
    1. In a message, highlight the encryption status indicator or a digital signature indicator.
    2. Press the 
     key >  Display Sender's Certificate  or Display Encryption Certificate .
    View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator.2. Press the 
     key >  Encryption Details .
    S/MIME-protected message status Digital signature indicators for S/MIME-protected messages
    IndicatorDescriptionYour BlackBerry® device verified the digital signature.Your device cannot verify the digital signature.Your device requires more data to verify the digital signature.User GuideMessages94 
    						
    							IndicatorDescriptionYour device trusts the certificate chain.The sender’s email address does not match the email addressof the certificate subject, or the sender’s certificate is revoked,
    is not trusted, cannot be verified, or is not on your device.The certificate is weak, the certificate status is not current, or
    your device requires more data to verify the trust status of the certificate.The sender’s certificate is expired.
    Encryption status indicators
    Your administrator sets whether messages that you receive are considered to be strong or weak.
    IndicatorDescriptionThe message is strongly encrypted.The message is weakly encrypted.
    S/MIME-protected message options
    Change your signing or encryption certificate
    Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. In the  Signing Options  section or the Encryption Options  section, change the  Certificate field.
    4. Press the 
     key >  Save.
    Related topics
    Some signing and encryption options are not available on my device, 98
    Change options for downloading attachments in encrypted messages
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    • To download attachments in encrypted messages automatically, change the  Allow encrypted attachment viewing and
    retrieve encrypted attachment information  field to Automatically .
    User GuideMessages95 
    						
    							• To download attachments in encrypted messages manually, change the Allow encrypted attachment viewing and
    retrieve encrypted attachment information  field to Manually .
    • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the  Allow
    encrypted attachment viewing and retrieve encrypted attachment information  field to Never.
    3. Press the 
     key >  OK.
    Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact
    that you have not sent a message to or received a message from previously. If you have sent a message to or received a
    message from the contact previously, your device tries to use the signing and encryption option that was used for the last
    message.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME  or PGP .
    3. Change the  Default Encoding  field.
    4. Press the 
     key >  Save.
    Related topics
    Some signing and encryption options are not available on my device, 98
    About message classificationsIf your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of
    security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the
    message. Your administrator specifies the message classifications that you can use.
    If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation
    and full description for the classification for a sent message in the sent items folder.
    Change the default message classification
    To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your
    administrator must turn on message classifications.
    Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you
    have not sent a message to or received a message from previously. If you have sent a message to or received a message from
    the contact previously, your device tries to use the message classification that was used for the last message.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > Default Services .
    3. Change the  Default Encoding  field.
    4. Press the 
     key >  Save.
    User GuideMessages96 
    						
    							Change the size of S/MIME indicators in messages1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. Change the  Message Viewer Icons  field.
    4. Press the 
     key >  Save.
    Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all
    recipients are known to support.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. Select the check box beside one or more encryption algorithms. 4. Press the 
     key >  Save.
    Request delivery notification for signed S/MIME-protected messages 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. Select the  Request S/MIME Receipts  check box.
    4. Press the 
     key >  Save.
    Turn off the prompt that appears before an S/MIME-protected message is truncated 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. Change the  Message truncation mode  field to Send Anyway  or More All and Send .
    4. Press the 
     key >  Save.
    To turn on the prompt again, change the  Message truncation mode field to Prompt User .
    Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > S/MIME .
    3. Clear the  Warn about problems with my certificates  check box.
    4. Press the 
     key >  Save.
    To turn on the prompt again, select the  Warn about problems with my certificates  check box.
    User GuideMessages97 
    						
    							S/MIME-protected message troubleshootingSome signing and encryption options are not available on my deviceTry performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
    I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have setoptions to prevent you from opening attachments in encrypted messages, or you might have received the message from an
    email account that does not support attachments in encrypted messages.
    You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
    IBM Lotus Notes native encrypted messages
    About IBM Lotus Notes native encrypted messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can read messages on yourBlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply tomessages using IBM Lotus Notes native encryption.
    Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID fileusing Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Software. For
    more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software. When you send or receive IBM Lotus Notes native encrypted messages, you might be prompted
    to type your IBM Lotus Notes ID password.
    Prerequisites: IBM Lotus Notes native encryption • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server for IBM® Lotus® Domino®.
    • Your computer must be running IBM® Lotus Notes® 7.0 or later with an email account on an IBM Lotus Domino server 7.0 or later.
    • You must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access), or using the BlackBerry® Desktop Software.
    User GuideMessages98 
    						
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