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Blackberry Bold 9650 6 0 User Guide

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    							Map optionsKeep backlighting on when you track your movement By default, backlighting turns off automatically after a specified time to conserve battery power. You can change map options
    so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage.
    1. On a map, press the 
     key >  Options .
    2. Change the  Backlight Timeout When  field.
    3. Press the 
     key >  Save.
    Related topics
    Set options for backlighting, 199
    Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth®
    enabled GPS receiver.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Location Settings .
    3. Change the  GPS Data Source  field.
    4. Press the 
     key >  Save.
    Map shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
    Zoom in to a mapPress  IZoom out from a mapPress OMove to the next direction on a routePress NMove to the previous direction on a routePress PUser GuideMaps209 
    						
    							Troubleshooting: MapsSome features are not available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model and
    wireless service plan.
    Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen.
    If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might
    prevent you from using some features or options. If your administrator has set an option for you, a red lock indicator appears beside the option field.
    For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit  www.blackberry.com/go/devices .
    Related topics
    Feature availability, 17
    User GuideMaps210 
    						
    							ApplicationsAbout multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for
    example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message.
    There are also shortcuts for most applications that can help you to perform common tasks quickly.
    Note:  The more applications that you have running, the more memory and battery power your device uses. To optimize the
    performance of your device, try to close applications when you are finished with them.
    Related topics
    Keep an application running in the background and switch to another application, 211
    Close an application so that it is not running in the background, 211
    Keep an application running in the background and switch to another application • To switch to another application, press and hold the 
     key until the application switcher appears. Click an application
    icon. If the application icon that you want does not appear, click the  Home screen icon and navigate to the application icon
    that you are looking for.
    • To return to the Home screen if you are not on a call, press the 
     key.
    • To return to the Home screen if you are on call, press and hold the 
     key until the application switcher appears. Click
    the  Home screen  icon.
    Note:  If you press the 
     key while you are on a call, you will end the call even if you have switched to another application.
    Related topics
    Close an application so that it is not running in the background, 211
    Close an application so that it is not running in the background To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them.In an application, do one of the following actions: •Press the 
     key >  Close.
    • Press the 
     key. If necessary, continue to press the  key until the Home screen appears.
    Related topics
    User GuideApplications211 
    						
    							Keep an application running in the background and switch to another application, 211
    About adding applications Depending on your wireless service provider and region, you might have the option to add or update applications using the
    BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting  mobile.blackberry.com from your BlackBerry device), or from an
    application offered by your wireless service provider.
    Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use anapplication over the wireless network. For more information, contact your wireless service provider.
    BlackBerry App World
    If you have BlackBerry App World on your device, you can search for and download games, social networking applications,
    personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over
    the wireless network to your device.
    To download BlackBerry App World, visit  www.blackberryappworld.com.
    For more information about managing applications using BlackBerry App World, click the  BlackBerry App World icon. Press the
     key > Help.
    BlackBerry Desktop Software
    If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your
    computer, without having to use the wireless network.
    To download the BlackBerry Desktop Software, visit  www.blackberry.com/desktop.
    For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry
    Desktop Software.
    Application Center
    If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.
    For more information about managing applications using the Application Center, click the  Application Center icon. Press the
     key > Help.
    User GuideApplications212 
    						
    							About social networking applicationsYou can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts.
    Depending on the social networking application, you might be able to send messages, share pictures, change your status, and
    more.
    You can download social networking applications for your BlackBerry device from the BlackBerry App World™ storefront. You must have a wireless service data plan to use these applications. Depending on your wireless service provider or organization,
    some applications or features might not be supported.
    For more information about social networking applications, visit  www.blackberry.com/support. If you need help using a social
    networking application, you can find answers in the application by pressing the  Menu key and clicking  Help on your device.
    About instant messaging applications You can download instant messaging applications for your BlackBerry® device from the BlackBerry App World™ storefront. By
    default, your BlackBerry device comes with BlackBerry® Messenger. You can use BlackBerry Messenger to chat with people
    who have a BlackBerry device by sending and receiving messages and files. You can also change your status and display picture. With the BlackBerry® Groups feature of BlackBerry Messenger, you can share pictures, lists, appointments, and more.
    You must have a wireless service data plan to use these applications. Depending on your wireless service provider ororganization, some applications or features might not be supported.
    For more information about BlackBerry Messenger and other instant messaging applications, visit  www.blackberry.com/
    support . If you need help using an instant messaging application, you can find answers in the application by pressing the  Menu
    key and clicking  Help on your device.
    Require your device password before adding an application To perform this task, you must have set a BlackBerry® device password.1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Password .
    3. Change the  Prompt on application install  field to Yes.
    4. Press the 
     key >  Send.
    User GuideApplications213 
    						
    							Delete an applicationIf your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to delete someapplications. For more information, contact your administrator.
    1. On the Home screen or in a folder, highlight an application icon.
    2. Press the 
     key >  Delete .
    View properties for an application 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Application Management .
    3. Click an application.
    View the size of an application database 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Status .
    3. Press the 
     key >  Database Sizes .
    Troubleshooting: Applications
    I cannot add, update, or return to the previous version of an application If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to add or update device
    applications. For more information, contact your administrator.
    Try the following actions:
    • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application.
    User GuideApplications214 
    						
    							BlackBerry Device SoftwareAbout updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons:• to access new applications and features
    • to resolve a technical issue
    • your wireless service provider requires you to update the BlackBerry Device Software
    You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the
    BlackBerry® Desktop Software.
    The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of
    device data, and the number of applications on your BlackBerry device. You cannot use your device or make emergency calls
    when the update is in progress. Do not remove the battery while the update is in progress.
    Over the wireless network
    You can update your BlackBerry Device Software over the wireless network if a Wireless Update icon appears on the Home
    screen of your device. You can also check for updates manually through the device options. The available update might be a
    complete software update, or a partial software update only. If the available update is a complete software update, your device data is backed up on your device and restored during the installation process. Depending on the options that your
    wireless service provider or administrator sets, you might not be able to update the BlackBerry Device Software over the
    wireless network. Depending on your wireless service provider, extra fees might apply when you download the update to your
    device.
    From a web site
    If your email account uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature, you can update your BlackBerry Device Software by connecting your device to your computer and visiting the update web site at
    www.blackberry.com .
    Using the BlackBerry Desktop Software
    If you have the BlackBerry Desktop Software installed on your computer, you can update your BlackBerry Device Software from your computer. For more information about updating the BlackBerry Device Software from your computer, see the Help in the BlackBerry Desktop Software.
    Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
    device is lost, stolen, or corrupted by an unforeseen issue.User GuideBlackBerry Device Software215 
    						
    							Update the BlackBerry Device Software from a web siteIf your email account uses a BlackBerry® Enterprise Server you might not be able to perform this task. Check with youradministrator for BlackBerry® Device Software updates that have been approved for use in your organization.
    Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
    update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
    device is lost, stolen, or corrupted by an unforeseen issue.
    1. From your computer, visit the BlackBerry Device Software update site.
    2. Click  Check for Updates .
    3. Connect your BlackBerry device to your computer. 4. On the Update summary screen, select the check box beside the update that you want to install.
    5. Do any of the following: • To add or remove optional applications, click  Options. Select or clear the check box beside one or more applications.
    Click  Next.
    • To back up your device data or delete all device data, click  Settings. Select the check box beside one or more data
    types. Click  OK.
    6. Click  Next.
    7. Complete the instructions on the screen to sign up for or decline email notifications for new software.
    8. Click  Next > Finish .
    Update the BlackBerry Device Software using the BlackBerry
    Desktop Software Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
    update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
    device is lost, stolen, or corrupted by an unforeseen issue.
    Connect your BlackBerry® device to your computer and open the BlackBerry® Desktop Software. For more information, see the
    Help in the BlackBerry Desktop Software.
    User GuideBlackBerry Device Software216 
    						
    							Troubleshooting: BlackBerry Device Software
    I cannot update the BlackBerry Device Software over the wireless network Depending on the options that your wireless service provider or administrator sets, you might not be able to update yourBlackBerry® Device Software over the wireless network.
    Try the following actions:
    • Verify that your BlackBerry device is connected to a wireless network. • Verify that your device has enough storage space to update the BlackBerry Device Software.
    • Verify that you are not roaming outside of your wireless service provider's wireless coverage area. Depending on your wireless service provider, you might not be able to update your BlackBerry Device Software when roaming. For moreinformation, contact your wireless service provider.
    • Try to update your BlackBerry Device Software over the wireless network at a later time. Depending on your wireless service provider, you might not be able to update your BlackBerry Device Software at certain times of the day, when there
    is a greater volume of network traffic.
    • Try visiting your wireless service provider's website, as you might be able to update your BlackBerry Device Software from the website.
    My device does not have enough available memory to update the
    BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use.
    • Transfer media files that you have stored in the BlackBerry® device memory to a media card.
    User GuideBlackBerry Device Software217 
    						
    							Manage ConnectionsManage Connections basicsCheck what wireless networks your device connects to You can check the types of networks your device can connect to on your device, as well as by visiting  www.blackberry.com/go/
    devices  to see feature specifications for your device model. The types of networks listed do not reflect network connections,
    only the ability of your device model to connect to those networks.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > About Device Versions . The types of networks your device can connect to are listed in the brackets after
    your device model.
    For more information about the wireless networks that your BlackBerry® device connects to, see the  Safety and Product
    Information  booklet for your device.
    Wireless coverage indicators Indicators in the upper-right corner of the Home screen display the wireless coverage level for the area in which you are using
    your BlackBerry® device. For more information about wireless coverage areas, contact your wireless service provider.IndicatorDescriptionProvides information about the strength of the wireless signal. Three or more bars
    indicate a strong signal. A reduced signal display might indicate increased power
    output from your device as it attempts to connect to a weak signal.1XEV, 1X, 3G, EDGE, GPRS, NXTL, MIKE,
    or NTWKYou are connected to a mobile network and you can access features such as email
    messaging and Internet browsing. If you do not see one of the indicators, you might
    be in an area of reduced wireless coverage where some features are not available
    (you might only be able to make a phone call or send and receive text messages).You can call only emergency numbers.You are in an area of no wireless coverage.The connection to the mobile network is turned off.You are connected to a  Wi-Fi® network and you can access BlackBerry services such
    as email messaging and Internet browsing over the Wi-Fi connection.User GuideManage Connections218 
    						
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