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Blackberry Porsche Design P 9981 7 1 User Guide

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Page 41

•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that your wireless service plan includes phone or voice services.
•If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
•If you have traveled to another country and you haven't changed your smart dialing options, dial the full phone number, 
including the country code and area code, for your contact....

Page 42

•Verify that data service is turned on.
•If you use email filters, verify that the options for email filters are set correctly.
•Verify that email forwarding is turned on and that you have selected all the email folders, including your inbox folder, that you want to receive email from.
•Verify that your smartphone is not blocking messages. For more information, contact your administrator.
Related information
Change, prioritize, or delete an email filter, 100
I can't send messages
Try the following...

Page 43

way you can reset your password without knowing your current password is to delete all your smartphone data. You can do 
this by exceeding the number of allowed password attempts.
If your email account uses a BlackBerry Enterprise Server, depending on the options that your administrator sets, when you 
delete your smartphone data, you might also delete the data on your media card. For more information, contact your  administrator.
Research In Motion recommends that you regularly create and save a backup...

Page 44

Organizer data isn't synchronizing over the wireless 
network
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks  application, and MemoPad.
•If you use the BlackBerry Internet Service, you must synchronize calendar data using the BlackBerry Desktop Software. 
For more information, see the Help in the 
BlackBerry Desktop Software.
I...

Page 45

Change the amount of time before the media player screen closes, 140User GuideQuick Help
45  

Page 46

Tips and shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom. 
Access popular options such as setting the alarm, viewing 
notifications, and turning on or turning off network 
connections.Highlight and click the areas at the top of the home screen.See all the apps and folders on the Home screen, or 
minimize the panel and view the wallpaper.On...

Page 47

Related information
Change what happens when you type on the Home screen, 26 
Assign an application to a convenience key, 221
Keep an application running in the background and switch to another application, 246
Tips: Extending battery life
Close apps when you're finished with them.In an app, press the  key and click Close or Exit.Turn on battery saving mode.On the home screen or in a folder, click the Options icon. 
Click Device > Battery Saving Mode. Select the Turn on 
Battery Saving Mode when...

Page 48

Change how often podcast or social feed applications refresh content.Your podcast and social feed applications periodically 
refresh content. In some of these applications, you can 
reduce how often the content refreshes. For more 
information, see the Help in the application.If your smartphone has a camera flash, turn off the flash.On the home screen, click the Camera icon. Click the flash 
icon at the bottom of the screen until the 
flash off 
indicator appears.
Keep your battery connections...

Page 49

Tips: Freeing space for your music, 
pictures, videos, and files
You can store files in the built-in media storage on your BlackBerry smartphone or on a media card.
Check how much storage is used by media files and  documents.On the home screen, click the Media icon. Press the 
key > Memory Use.
Delete unneeded files.On the home screen or in a folder, click the Files icon. Find 
and highlight a file. 
Press the  key > Delete.
Reduce the size of pictures you take and videos you record.On the home screen,...

Page 50

Tips: Freeing space to optimize your 
smartphone's performance
Try to maintain at least 10 MB of available application storage on your BlackBerry smartphone. If you find that your 
smartphone processes are unusually slow, try any of the following:
Close any apps you're not using.Press and hold the  key until the application switcher 
appears. Click an application icon. Press the 
 key > 
Close or Exit.
Check how much free application storage you have.On the home screen or in a folder, click the...
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