Blackberry Porsche Design P 9983 Smartphone 10 3 2 User Guide

							To stop using a password, turn off the Device
Password switch.
How
do
I
reset
my
device
password
if
I
forget
it?
For security reasons, the only way that you can reset your BlackBerry device password without knowing 
your current device password is to delete all of your device data. You can typically do this by entering an  incorrect device password ten times.
If you have the BlackBerry Protect anti-theft feature turned on, to set up your device again, you will need 
to enter your 
BlackBerry ID.
BlackBerry recommends that you regularly create and save a backup file on your computer.
Display
text
when
your
device
is
locked
You can display text on the screen of your BlackBerry device when the device is locked. For example, 
you can display a favorite quote, emergency contact information, or your own contact information so 
that if you lose your device, anyone who finds it can contact you.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Lock
Screen.
3.In the Lock
Screen
Message fields, type the text.
To delete the text that appears on the screen when your device is locked, delete the text in the Lock

Screen
Message
 fields.
Protect
your
SIM
card
with
a
PIN
You can use a SIM card PIN to prevent unauthorized use of your SIM card in another device. For 
example, if you lose your SIM card and someone tries to use it in another device, the SIM card canht be 
used unless the PIN is entered correctly.
You can request the PIN for your SIM card from your service provider.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > SIM
Card.
3.Turn on the SIM
Card
PIN
Lock switch.
4.Type the SIM card PIN that your service provider gave you.
CAUTION:
If you exceed the number of allowed attempts to enter the SIM card PIN, your SIM card will 
stop functioning. To unblock your SIM card, contact your service provider.
Change
your
SIM
card
PIN
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > SIM
Card.
tTo change the PIN that protects your SIM card, tap Change
PIN
1.
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							tTo change the PIN that controls access to calling features such as fixed dialing, tap Change
PIN

2
.
About
smart
cards
You can use a smart card and the password for your BlackBerry device or work space to unlock your 
device. You can use smart card certificates to send S/MIME-protected messages.
Smart cards store certificates and private keys. You can import certificates from a smart card to your 
device by using an external smart card reader or a microSD smart card. Private key operations such as 
signing and decryption use the smart card. Public key operations such as verification and encryption use 
the public certificates on your device.
Use
two-factor
authentication
Two-factor authentication lets you use a smart card and the password for your BlackBerry device or 
work space to unlock your device.
The Smart Password Entry feature is designed to make it easier for you to enter your passwords on your 
device. 
Your device can remember the format of the password you type in a password field and, if your 
password is numeric, the device will automatically set the number lock so that you donht have to press 
the Alt key to enter your password.
 Also, if the password for your device or work space and the 
password for your smart card are the same, your device can enter the password for your smart card 
when you type the password for your device or work space.
You might need to turn on NFC or Bluetooth on your device, depending on the type of smart card you 
use.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Device
Password > Authenticator
Settings.
3.To set your device to use a smart card to unlock your device or your work space, in the Smart
Card

User
Authenticator
 drop-down list, tap Device or Work.
4.Do any of the following:
tTo set up your device so that it is easier to enter the password for your smart card and the 
password for your device or work space, turn on the 
Smart
Password
Entry switch.
tTo set your device to lock when you remove your smart card from your device or an external 
smart card reader, turn on the 
Lock
on
Card
Removal switch.
Import
a
certificate
from
a
smart
card
You can import a certificate from a microSD smart card inserted in your BlackBerry device, or in an 
external smart card reader that is connected to your device using a USB cable, or that is paired with 
your device using 
Bluetooth technology.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card > Import
Certificates.
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							3.Complete the instructions on the screen.
Store
your
smart
card
password
on
your
device
You can set your BlackBerry device to temporarily store your smart card password, so that you donht 
have to enter it as often. To clear the cache, lock your device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card.
3.Turn on the PIN
Caching switch.
Turn
off
LED
notifications
for
a
smart
card
The red LED flashes when your BlackBerry device accesses data on a smart card. You can turn off this 
indicator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card.
3.Turn off the LED
Activity
Indicator switch.
What
to
do
if
your
device
is
lost
or
stolen
If you have BlackBerry Protect set up on your BlackBerry device, visit http://protect.blackberry.com

and sign in with your BlackBerry ID. From the BlackBerry Protect website, you can:
tLock your device and change your device password
tAdd a message to the home screen of your device
tView the location of your device on a map
tDelete all of the data on your device
tFlag your device as stolen
If your device is not connected to the wireless network, or if the data services are turned off, you should  still try to lock your device and delete your data by using the 
BlackBerry Protect website. The next time 
your device connects to a wireless network, or data services are turned on, your device is designed to 
lock and to wipe all the data.
If you donht have BlackBerry Protect set up on your device, contact your service provider or your 
administrator and report your device as lost or stolen. Your service provider or administrator has the  ability to remotely lock your device and delete your data.
If you suspect your device was stolen and you locate your device by using the BlackBerry Protect 
website, contact your local law enforcement agency to retrieve your device. Donht try to retrieve your 
device on your own.
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							BlackBerry
Protect
Finding
and
protecting
a
lost
device
BlackBerry Protect includes features designed to help you find your BlackBerry device and help protect 
the data on your device if your device is ever lost or stolen. You can turn on 
BlackBerry Protect when 
you first set up your device, or later in your device settings. You can manage up to seven devices from 
your 
BlackBerry Protect account.
After you turn on BlackBerry Protect, visit http://protect.blackberry.com and sign in with your 
BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a 
map, make it ring (even if iths in silent mode), or display a custom message on your locked device to 
provide instructions about how to contact you. If your device is stolen, you can remotely lock it, change 
the password, or delete all of the data from your device. When you flag your device as stolen and delete 
all of the data from your device by using the 
BlackBerry Protect website, BlackBerry Protect remains 
enabled on your lost or stolen device. If someone finds your device, that person canht set it up without 
knowing your 
BlackBerry ID.
If you add a work email account to your device, your administrator might disable BlackBerry Protect, or 
the ability to remotely change your password or view the location of your device.
About
anti-theft
protection
When you turn on BlackBerry Protect, anti-theft protection is turned on. Someone else canht do the 
following without knowing your 
BlackBerry ID:
tTurn off BlackBerry Protect.
tDelete the data on your device by using the Security Wipe feature on the Settings menu.
tSet up your device to use after wiping your device by incorrectly entering a password 10 times.
When BlackBerry Protect is on, if someone tries to set up your device with a different BlackBerry ID, the 
device becomes unusable.
You can turn off the anti-theft feature by turning off BlackBerry Protect on your device. To turn off 
BlackBerry Protect, you must enter the password for your BlackBerry ID.
Set
up
BlackBerry
Protect
on
your
device
Your BlackBerry ID username must be a valid email address.
To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
Protect.
3.Turn on the BlackBerry
Protect switch.
4.If prompted, sign in with your BlackBerry ID.
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							5.If prompted, confirm that your BlackBerry ID username is a valid email address.
6.To be able to view the current location of your device on a map, tap Location
Services. Turn on the 
Location
Services switch.
To use the BlackBerry Protect features, go to http://protect.blackberry.com and sign in with your 
BlackBerry ID.
To turn off BlackBerry Protect, on your device, turn off the BlackBerry Protect switch. Enter the 
password for your 
BlackBerry ID. Tap Verify.
Troubleshooting:
BlackBerry
Protect
I
canht
turn
on
BlackBerry
Protect
tTo turn on BlackBerry Protect, you must sign in with a valid BlackBerry ID.
tIf your BlackBerry device is associated with an Enterprise Mobility Management solution from 
BlackBerry, this feature might be turned off by your administrator. To learn about how your device 
can be protected against loss or theft, contact your administrator.
Wiping
your
device
to
delete
your
device
data
Before you switch to a new device or give away your current BlackBerry device, you should wipe it. A 
security wipe is designed to permanently delete all of the data on your device so it canht be recovered. 
This data includes email accounts, downloaded apps, media files, documents, browser bookmarks, and 
settings. A security wipe is also designed to turn off 
BlackBerry Protect so that another person can set 
up the device.
If you have the BlackBerry Protect anti-theft feature turned on, to complete the security wipe, you must 
enter your 
BlackBerry ID.
Wipe
your
device
Before you wipe your BlackBerry device, consider backing up your data on a computer. You can use 
BlackBerry Link to back up your device data. To download the latest version of BlackBerry Link to your 
computer, visit 
www.blackberry.com/BlackBerryLink.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Security
Wipe.
3.Do one of the following:
tTap Delete
Data. Type the password for your BlackBerry ID. Tap Verify.
tType blackbHrry. Tap Delete
Data.
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							When the security wipe is completed, your device turns off automatically. To turn on your device, 
press the 
Power/Lock key. When the security wipe is completed, BlackBerry Protect is also turned 
off. To turn on 
BlackBerry Protect, tap  Settings > BlackBerry
Protect.
Tip:
If you plan to give away or recycle your device, remember to also remove your SIM card and media 
card.
Security
settings
You can set and change the security settings for applications on your BlackBerry device, and set up 
parental controls to restrict or limit access to features and content. You can use a smart card, and 
import certificates from your computer to increase the security of data on your device. And if you need 
to permanently delete all data from your device, you can wipe it.
Setting
security
permissions
for
apps
BlackBerry 10 OS includes application permissions that are designed to let you control the information 
and features that an application can access on your 
BlackBerry device. For example, you can control 
whether an app can access your email, contacts, pictures, or the location of your device. Keep in mind 
that some applications require specific permissions to work. You can also help safeguard your device by 
downloading apps only from trusted sources, such as the 
BlackBerry World storefront.
When you open an app for the first time, your device might display a list of the files and features that the 
app wants to access. If something doesnht seem right to you, you can reject the apphs request to access 
an item. For example, you might download a game that requests access to your messages, which might 
make sense if the game includes a feature to share your game score. However, if you arenht comfortable 
with the game having the ability to compose and view your email messages, you can turn off access to 
messages or delete the app. You can view or change permissions for most apps in your device settings.
For some apps, when you install the app, you are prompted to accept or decline all of the requested 
permissions. If you decline, the prompt will appear again the first time you open the app. You canht 
change the application permissions later unless you delete and reinstall the app.
Change
or
view
app
permissions
For some apps, if you turn off permissions, the app might not work as you expect. If an app isnt working  as you expect it to, consider turning on some or all of the app permissions.
The Run When Minimized application permission setting lets an app continue performing tasks after you 
minimize the app on your 
BlackBerry device.To help extend the life of your battery, consider turning off 
the Run When Minimized permission for apps on your device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Application
Permissions.
tTo view permissions for a particular app, tap an app.
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							tTo view which apps use a particular permission, in the Permissions drop-down list, tap the 
permission.
3.To turn on or turn off a permission, tap the switch.
4.Restart your device for the change to take effect.
About
BlackBerry
Guardian
Feel safe and secure when you download apps and games from BlackBerry World with BlackBerry 
Guardian
.
BlackBerry Guardian evaluates all apps and games in BlackBerry World before theyhre made available 
for downloading. 
BlackBerry Guardian is designed to protect you from downloading apps and games 
that might include malicious software or privacy concerns. The 
BlackBerry Guardian icon in the 
BlackBerry World storefront indicates that the app or game has been evaluated for malicious software or 
privacy concerns.
BlackBerry Guardian also incorporates technology from software security leader Trend Micro. 
BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious 
software and privacy concerns.
If malicious software is discovered in an app or game after iths available, the app or game is removed 
from 
BlackBerry World.
Using
Parental
Controls
Parental Controls are designed to give you more control over how a BlackBerry device can be used and 
contacted. You can turn off access to certain apps, features, and content. You can also restrict 
incoming phone calls and messages to people in the Contacts app.
Parental Controls settings are protected with a password, making them difficult to change or turn off 
without your knowledge. You can set your device so that the Parental Controls password is required to 
add an email or social networking account, or to purchase an app from the 
BlackBerry World storefront.
Note:
If BlackBerry Balance technology is turned on, the Parental Controls feature is not available.
Restrict
or
limit
access
to
features
and
content
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Parental
Controls.
3.Turn on the Parental
Controls switch.
4.Enter the Parental Controls password.
5.Change the options.
Import
a
certificate
from
your
computer
1.Do one of the following:
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							tTo import the certificate using a USB connection, connect your BlackBerry device to your 
computer using a USB cable. If necessary, on your computer, enter your device password.
tTo import the certificate using a Wi-Fi connection, on your device, swipe down from the top of the 
home screen. Tap 
 Settings > Storage
and
Access. Turn on the Access
using
Wi-Fi switch. 
Type a storage access password. Tap 
Identification
on
Network and make note of the 
Username.
2.On your device, on the home screen, swipe down from the top of the screen.
3.Tap 
Settings > About.
4.In the Category drop-down list, tap Network.
5.In the Wi-Fi or USB section, make note of the IPv4
address.
6.On your computer, navigate to and copy a certificate file.
tIf your computer uses a Windows operating system, in a Run command, type the IP address in the 
following format: \\xxx.xxx.xxx.xxx.
tIf your computer uses a Mac operating system, select Go > Connect
to
Server. Type the IP 
address in the following format: smb://xxx.xxx.xxx.xxx.
7.Do one of the following:
tIf your computer uses a Windows operating system, open the media=downloads folder. If 
necessary, enter the username and storage access password.
tIf your computer uses a Mac operating system, open the media/downloads folder. If necessary, 
enter the username and storage access password.
8.Paste the certificate into the media=downloads or media/downloads folder.
9.On your device, tap  > Security
and
Privacy > Certificates > Import.
10.Follow the instructions on the screen.
Password
Keeper
You can use the Password Keeper app to store all your passwords, usernames, and security questions 
in one place. If you want a password that is difficult to guess, you can also use 
Password Keeper to 
generate random passwords that contain numbers, letters, and symbols.
Password Keeper is designed to encrypt your passwords to protect them. When you enter your 
password for the 
Password Keeper app, the passwords that you store in the app are decrypted so you 
can see them.
Transfer
password
records
To transfer password records, you must first back up the password data as part of the backup file 
during the device switch process, or export the password records to a backup file.
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							If you saved the backup file to a media card, insert the media card into your new BlackBerry device. If 
you didnht save the backup file to a media card, you can use 
BlackBerry Link to transfer the records.
1.In the Password Keeper app, swipe down from the top of the screen.
2.Tap  > Import
Passwords.
3.Complete the instructions on the screen.
Store
password
records
in
the
cloud
If you store password records in the cloud, you donht need to transfer records when you switch 
BlackBerry devices. When you sign in to your new device using your BlackBerry ID and the same 
Password Keeper password that you used on your old device, the records appear in the Password 
Keeper
 app.
1.In the Password Keeper app, swipe down from the top of the screen.
2.Tap .
3.Turn on the Cloud
Synchronization switch.
To delete password records stored in the cloud, tap Delete
Cloud
Records. Password records are 
deleted only from the cloud and not from your device.
Manage
password
records
In the Password Keeper app, do any of the following:
tTo add a record, tap . Enter the required information. Tap Save.
tTo edit a record, tap the record. Tap . Edit the information. Tap Save.
tTo copy a record, touch and hold a record. Tap .
tTo make a record a favorite, touch and hold a record. Tap . Favorites appear at the top of your 
password records.
tTo see the password history, tap a record. Tap More.
tTo delete a record, touch and hold a record. Tap .
Tip:
You can multiselect records that you want to delete by tapping .
Use
a
password
record
to
log
in
to
a
website
Make sure the password record that you want to use has the information for the Website, Username, 
and Password fields.
1.In the Password Keeper app, tap a password record.
2.Tap Open.
3.If the Open
Website dialog box appears, tap Password
Keeper.
4.If the webpage isnht the login webpage, go to the login webpage and tap  > Insert
Login
Info.
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							Tip:
To use the current webpage as the website for this password record, tap  > Set
as
Website.
Create
a
password
record
by
sharing
a
web
address
or
text
1.Browse to a website or open an application and select the text you want to share with Password 
Keeper
.
2.Tap  > .
3.Tap Password
Keeper.
4.Add any additional information to your new record.
5.Tap Save.
Change
the
Password
Keeper
password
Iths important to choose a password that you can remember.
CAUTION:
If you forget the password for Password Keeper, it canht be recovered.
1.In the Password Keeper app, swipe down from the top of the screen.
2.Tap  > Change
Password
Keeper
Password.
3.Complete the instructions on the screen.
Lock
Password
Keeper
1.In the Password Keeper app, swipe down from the top of the screen.
2.Do any of the following:
tTo lock Password Keeper manually, tap .
tTo change when Password Keeper locks automatically, tap . Turn on or turn off any of the Lock

switches.
Search
Password
Keeper
1.In the Password Keeper app, start typing the title, username, website name, or notes you are 
searching for.
2.Tap the appropriate password record.
You can add a new record by tapping Add
to
Password
Keeper.
Create
security
questions
and
answers
You can create and store security questions and answers in your password records so that you donht  have to remember the specific questions and answers that you set up on individual websites.
Tip:
For an answer thaths more difficult to guess, Password Keeper can generate a random answer for 
you.
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