Blackberry Porsche Design P 9983 Smartphone 10 3 2 User Guide

							tTo send out-of-office replies outside your organization, turn on the Send
Automatic
Replies

Outside
of
the
Organization
 switch. If you want the message in your external out-of-office replies 
to be something different from your internal out-of-office replies, enter a message in the 
Reply

with
 field.
Add
a
signature
to
an
email
account
1.In the BlackBerry Hub, tap  >  > Email
Accounts.
2.Tap an email account.
3.Turn on the Auto
Signature switch.
4.Type your signature in the field.
Change
your
default
email
address
or
calendar
When you share something (for example, a picture or a website) by email or when you compose a new 
email, your 
BlackBerry device sends the email from your default email address. When you add an event 
to your calendar or send a meeting invitation, your device adds the event to your default calendar.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.Tap .
tTo change the default account that you send email from, in the Email
Address drop-down list, tap 
an account.
tTo change the default calendar that you add events to and send meeting invitations from, in the 
Calendar drop-down list, tap a calendar.
Download
only
partial
text
in
email
If you move frequently between a Wi-Fi coverage area or cellular coverage area, or if youhre roaming, you 
can control how much content in your email messages is downloaded while in a specific area of 
coverage. For example, when roaming, you might choose to download just the subject of messages. 
While in an area of 
Wi-Fi coverage, you might choose to download full messages.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.Tap an account.
4.Tap > .
5.In the Roaming
Data
Control, the Cellular
Data
Control, or the Wi-Fi
Data
Control drop-down 
lists, select an option.
If youhre in an area of coverage where downloading is restricted, you can choose to download the full 
email by tapping 
Message
truncated,
download
more. Additional charges might apply.
BlackBerry Hub and emailUser Guide81 
						

							Change
how
messages
are
displayed
in
the
BlackBerry
Hub
Change whether the BlackBerry Hub shows your sent messages or filed messages, how you view 
message threads, and how the date appears at the top of your list of messages and notifications. You  can also change how the sendersh names are displayed, whether pictures are automatically 
downloaded, and more.
1.In the BlackBerry Hub, tap  >  > Display
and
Actions.
2.Change your settings. For example, change any of the following settings:
tTo view messages as conversation threads instead of single messages, in the Display
Style drop-
down list, tap 
Conversation.
tTo stop showing filed messages that have been read, turn off the Show
Read
Filed
Emails

switch.
tTo stop showing sent messages, turn off the Show
Sent
Emails switch.
tTo receive a notification when you move a message to a folder that isnht synced to your device,  turn on the 
Notify
When
Folder
Isnht
Synced switch.
tTo set the BlackBerry Hub to maintain the view you left it in when your device is inactive, turn off 
the 
Return
to
Default
View
When
Idle switch.
Tip:
When you change your Display Style to Conversation, one line of preview text appears in each email 
in your list view so that you can quickly identify the email messages that you need to read in a particular 
conversation.
Color
code
your
accounts
To help you distinguish between different types of accounts in the BlackBerry Hub, you can choose a 
color for each of your accounts. The color appears on the left side in your list of messages.
1.In the BlackBerry Hub, tap  >  > Hub
Management.
2.Tap an account.
3.In the Account
Color drop-down list, tap a color.
Restrict
contacts
in
the
BlackBerry
Hub
If you donht want to receive messages from specific email accounts or contacts, you can restrict the  messages from appearing in the 
BlackBerry Hub.
1.In the BlackBerry Hub, tap  >  > Recent
Contact
Management.
2.Tap a contact name to add it to your restricted contacts list.
To remove a contact from the restricted contacts list, on the Recent
Contact
Management screen, tap 
, and tap a contact name.
BlackBerry Hub and emailUser Guide82 
						

							Clear
recent
contact
suggestions
By design, the BlackBerry Hub remembers the contacts that you frequently send messages to and 
suggests them to you when you compose new messages. If you donht want contact suggestions to 
appear when you compose messages, you can clear your recent contacts. Clearing your contact 
suggestions does not remove the contacts from your device.
1.In the BlackBerry Hub, tap  >  > Recent
Contact
Management.
2.Tap Remove
Recent
Contacts.
Change
the
order
of
accounts
in
the
BlackBerry
Hub
You can change the order in which the BlackBerry Hub displays the accounts in the Account Tab. For 
example, you can move your favorite accounts or the accounts that you use most frequently to the top 
of the list.
1.In the BlackBerry Hub, tap  >  > Hub
Management.
2.Tap .
3.Touch and hold an account, then slide your finger up or down to change where the account appears 
in the list of accounts in the Account Tab.
4.To save your changes, tap .
Change
which
messages
appear
in
the
BlackBerry
Hub
You can choose to hide messages for some accounts, so they donht appear in the Hub Tab in the 
BlackBerry Hub. Calendar and contact syncing arenht impacted by these settings.
1.In the BlackBerry Hub, tap  >  > Hub
Management.
2.Tap an account.
3.In the Show
in list, tap Show
in
Hub
Only, Show
in
Separate
Account
Only or Show
in
Both.
Sync
Microsoft
Exchange
contact
folders
If you have an email account that is supported by Microsoft Exchange ActiveSync, you can choose 
which of your contact folders sync to your 
BlackBerry device.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Accounts.
3.Tap a Microsoft Exchange account.
4.Turn on the Sync
Contacts switch.
5.Tap Edit
Contact
Folder
Settings.
6.Do one of the following:
tTo sync all of your contact folders, turn on the Sync
All
Contact
Folders switch.
BlackBerry Hub and emailUser Guide83 
						

							tTo sync one or more of your contact folders, turn off the Sync
All
Contact
Folders switch. Tap 
the folders that you want to sync with your device.
7.Tap Save.
Change
options
for
text
messages
In the BlackBerry Hub, tap  >  > Text
Messages.
tTo receive a notification when your sent text messages are delivered or read, under SMS or MMS, 
turn on the 
Confirm
Delivery switch or the Confirm
Read switch.
tTo allow other devices to see when you receive or read a text message with an attachment, under 
MMS, turn on the Allow
Delivery
Confirmation switch or the Allow
Read
Confirmation switch.
tTo block unwanted MMS messages, under MMS, turn on the Reject
Anonymous
Messages switch 
or the 
Reject
Advertisements switch.
tTo stop receiving MMS messages while roaming, under MMS, in the Auto
Retrieval
Mode drop-
down list, tap 
Home
Only.
tTo disable word substitution, turn off the Enable
Word
Substitution switch.
tTo only send text messages when you tap the send icon, turn off the Use
Enter
Key
To
Send switch.
tTo change the background color of text message conversations, turn the Dark
Background switch 
on or off.
Change
advanced
settings
for
text
messages
With the advanced settings for SMS and MMS messages, you can allow special characters, change your 
routing preference, and more.
1.In the BlackBerry Hub, tap  >  > Text
Messages > .
2.Make your changes.
3.Tap Save.
Turn
off
cell
broadcast
messages
Your service provider might send you cell broadcast messages when youhre using your BlackBerry 
device in certain geographical locations (for example, to tell you about local weather conditions). There is 
no charge associated with these messages, but you can turn off them off if youhd rather not see them.
In the BlackBerry Hub, tap  >  > Cell
Broadcast.
tTo turn off all cell broadcast messages, turn off the Enable
Cell
Broadcast switch.
tTo turn off messages from a specific channel, beside a channel, tap Remove.
Update
your
Facebook,
Twitter,
or
LinkedIn
status
from
the
BlackBerry
Hub
1.In the BlackBerry Hub, tap .
2.Tap Facebook, Twitter, or LinkedIn.
BlackBerry Hub and emailUser Guide84 
						

							3.Tap .
4.Type your status.
5.Tap Post, Tweet, or Send.
Make
a
phone
call
from
the
BlackBerry
Hub
1.Tap  > Calls.
2.Tap .
About
public
warning
messages
Public warning systems are used to send alert messages to users with enabled mobile devices. Public 
warning messages are text messages that alert users of possible threats to safety in their area. 
Messages may include severe weather warnings, missing child alerts, or national emergencies.
Depending on your wireless service provider, public warning messages donht contribute to data usage in 
your wireless service plan. This feature might not be supported, depending on your region, service 
provider, and wireless network. For more information, contact your service provider or administrator.
Unsubscribe
from
public
warning
messages
You might not be able to unsubscribe from some public warning messages, depending on your region 
and wireless network.
1.In the BlackBerry Hub, tap  >  > Emergency
Alerts.
2.Turn off the switch beside a type of public warning.
Troubleshooting:
BlackBerry
Hub
Ihm
not
receiving
messages
Try the following:
tIf you recently changed an account password, make sure that you update the password in the 
Accounts settings on your 
BlackBerry device. On the home screen, swipe down from the top of the 
screen.
 Tap  > Accounts. Tap an account. Make your changes. Tap Save.
tCheck your network connection settings to make sure that your device is connected to a Wi-Fi or 
mobile network.  If youhre not in a wireless coverage area, you should receive messages when you 
return to a wireless coverage area.
tIf youhre connected to a mobile network, check that data services are turned on. On the home screen, 
swipe down from the top of the screen.
 Tap  > Networks
and
Connections > Mobile
Network. 
Make sure the 
Data
Services switch is turned on.
BlackBerry Hub and emailUser Guide85 
						

							I
can
only
see
email
for
the
last
30
days
For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 
days. To change this setting, on the home screen, swipe down from the top of the screen. Tap 
 > 
Accounts. Tap the email account. Tap . In the Sync
Timeframe drop-down list, tap an option. Tap 
Save.
I
canht
find
my
work
email
in
the
BlackBerry
Hub
If you added a work account to your BlackBerry device, your administrator might have turned on a policy 
that separates the 
BlackBerry Hub into a work view, which contains your messages and notifications for 
only your work account, and a personal view, which contains your messages and notifications for only 
your personal accounts.
To see the work view, in the BlackBerry Hub, tap  > Switch
To
Work.
I
canht
see
the
recipients
for
a
message
To see the other recipients of a message and the account that you received the message in, in the  message, at the top-right corner of the screen, tap the arrow.
I
canht
send
or
forward
a
text
message
You might not be able to forward an SMS or MMS message if the content of the message includes 
copyright-protected information.
If you use a work account that is supported by an EMM solution from BlackBerry, your administrator 
might not allow you to send text messages, but you might still be able to receive text messages.
I
canht
attach
a
file
to
a
text
message
The file might be too large, or your wireless service plan might not support MMS messaging, which is 
required to attach files to text messages. Contact your service provider for more information.
I
canht
find
the
BlackBerry
Hub
or
the
Text
Messages
icon
You might have removed the icons from your home screen. Try any of the following:
tEven though icons donht appear on your home screen, you can still access your messages directly 
from the 
BlackBerry Hub. On the home screen, swipe right to open the BlackBerry Hub. To view only 
your text messages, tap 
 > Text
Messages.
tYou can download the icons from BlackBerry World. In BlackBerry World, search for 7Hxt
0HssaJLnJIcon
 or BlackBHrryHubIcon and download the icons.
BlackBerry Hub and emailUser Guide86 
						

							joyn
for
BlackBerry
10
devices
About
joyn
Do you have friends and contacts who arenht using a BlackBerry 10 device? If so, you can chat, call, 
send pictures, and share videos with these contacts using 
joyn. If your wireless service provider 
supports 
joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are 
using 
joyn, so that you can easily find other users.
joyn for BlackBerry 10 might not be available on your device, depending on your wireless service 
provider.
For information about fees or conditions that might apply when using this application, contact your 
wireless service provider.
Start
a
joyn
chat
1.In the Contacts app, or in the contact details view, tap  beside a contacths name.
2.Do any of the following:
tType your message.
tTap an emoticon.
tTo attach a picture or file, tap .
3.Tap Send.
Tip:
You can find, start, and reply to your joyn chats in the BlackBerry Hub.
Invite
other
joyn
contacts
to
a
chat
Have something you need to discuss with a group? You can chat with more than one person to help 
make decisions faster and keep everyone informed.
1.At the bottom of a joyn chat, tap  > Create
Group.
2.Tap + to add another contact. Repeat this step for each contact you want to add.
3.If needed, type a chat subject.
4.Type your message.
5.Tap Send.
Delete
a
joyn
chat
On a chat screen, tap  > .
Call
a
joyn
contact
1.In the Phone app, tap .
BlackBerry Hub and emailUser Guide87 
						

							2.Tap  beside the contact you want to call.
3.If you have multiple phone numbers for a joyn contact, tap the number that you want to call.
Tip:
During the call, tap to start a chat or a video share, or share a file.
Start
a
joyn
video
share
Before you can share a video or start chatting over video, you need to call a joyn contact. The contact 
must have a device that supports video.
During a call, in the Phone app, tap .
Tip:
During the video share, tap  to start a chat or share a file.
Send
a
file
to
a
joyn
contact
You can send different types of files to joyn contacts, including pictures, videos, and documents.
1.During a one-on-one joyn chat or a phone call, tap  and select a picture or file.
2.Tap Send.
Block
a
joyn
contact
If you block a joyn contact, you wonht receive any messages from that contact and file transfers are 
declined automatically. Messages are filtered to the Blocked Messages folder in the 
joyn app, and read 
notifications are turned off.
1.In the BlackBerry Hub, tap  > .
2.Tap joyn.
3.Tap Blocked
users.
4.Type the phone number or name of the joyn contact you want to block.
To unblock a contact, tap Unblock beside the contacths name.
Turn
on
joyn
while
roaming
Check with your wireless service provider to find out what roaming fees or charges might apply.
If youhre travelling, you can keep using joyn while roaming.
1.In the BlackBerry Hub, tap  > .
2.Tap joyn.
3.Set the Enable
joyn
While
Roaming switch to On.
BlackBerry Hub and emailUser Guide88 
						

							Media
Change
the
media
volume
When music is playing, do any of the following:
tTo increase the volume, press the Volume
Up key on the side of your BlackBerry device.
tTo decrease the volume, press the Volume
Down key on the side of your device.
tTo mute the volume, press the Mute key on the side of your device. To turn off mute, press the Mute

key again.
tTo select the type of speaker to play your music on, tap  > Audio.
Note:
Your media volume is separate from your notifications volume. Changing the volume while you 
listen to your music wonht change the volume of your notifications.
Supported
audio
and
video
file
extensions,
formats,
and
codecs
Depending on your BlackBerry device model and wireless network, some file extensions, formats, and 
codecs might not be supported.
File
extensionSupported
video
codec(s)Supported
audio
codec(s)3GPH.263, H.264, MPEG-4AAC, AMR3G2H.263, H.264, MPEG-4AAC, AMR , QCELPASFWMV 9WMAAVIMJPEG, MPEG-4MPEG-3F4VV6Sorenson SparkISMV (fragmented MP4)H.264, WMV9AAC, WMAM4VH.263, H.264, MPEG-4AAC, MPEG-3, PCMMKVH.264, MPEG-4AAC, MPEG-3, PCMMOVH.263, H.264, MJPEG, MPEG-4AAC, AMR, QCELPMP4H.263, H.264, MPEG-4AAC, AMRMPEGH.263, H.264, MPEG-4AAC, MPEG-3, PCMMediaUser Guide89 
						

							File
extensionSupported
video
codec(s)Supported
audio
codec(s)WMVWMV 9WMAAAC