Blackberry Torch 9810 7 1 User Guide
Have a look at the manual Blackberry Torch 9810 7 1 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Blackberry manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Change the font settings for maps If you change the font settings for maps, your font settings for all other applications do not change. 1.On a map, press the key > Options. 2.Click Set Global Map Services. 3.Perform any of the following actions: •Change the Default Font Family field. •Change the Minimum Font Size field. 4.Press the key > Save. Change the display language for maps If you change your display language for maps, the display language settings for all other applications do not change. 1.On a map, press the key > Options. 2.Click Set Global Map Services. 3.Do one of the following: •To view text on maps only in English, change the Map Display Language field to English. •To view text on maps in the language of the location you are viewing, change the Map Display Language field to International. 4.Press the key > Save. Keep backlighting on when you track your movement By default, backlighting turns off automatically after a specified time to conserve battery power. You can change map options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1.On the home screen, click the Maps icon. 2.Press the key > Options. 3.Change the Backlight Timeout When Battery Level field. 4.Press the key > Save. Related information Set options for backlighting, 234 User GuideMaps 251
Set the GPS receiver that you use to track your movement Before you begin: To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry smartphone with a Bluetooth enabled GPS receiver. 1.On the home screen or in a folder, click the Options icon. 2.Click Device > Location Settings. 3.Change the GPS Data Source field. 4.Press the key > Save. Troubleshooting: Maps I can't use GPS technology Depending on your wireless service provider, this feature might not be supported. If you are outdoors, move away from buildings and expose your BlackBerry smartphone to open sky. If you are indoors, move close to a window. If you paired your smartphone with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. If you are using GPS technology for the first time, wait a short period of time for your smartphone to get your GPS location. If your email account is associated with a BlackBerry Enterprise Server, your administrator can add the IT policy rule to your smartphone that turns off GPS technology. For more information, contact your adminstrator. User GuideMaps 252
Applications How to: Applications About multitasking Your BlackBerry smartphone supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the Calendar application to view your appointments or switch to the Contacts application to look up a contact. While you are playing a song, you might want to switch to the Messages application to reply to a message. There are also shortcuts for most applications that can help you to perform common tasks quickly. Note: The more applications that you have running, the more storage space and battery power your smartphone uses. To optimize the performance of your smartphone, try to close applications when you are finished with them. Related information Tips and shortcuts, 46 Close an app so that it is not running in the background, 254 Keep an application running in the background and switch to another application, 253 Keep an application running in the background and switch to another application •To switch to another application, press and hold the key until the application switcher appears. Click an application icon. If the application icon that you want doesn't appear, click the Home icon and navigate to the application icon that you are looking for. •To return to the Home screen if you are not on a call, press the key. •To return to the Home screen if you are on call, press and hold the key until the application switcher appears. Click the Home icon. Note: If you press the key while you are on a call, you will end the call even if you have switched to another application. Related information Close an app so that it is not running in the background, 254 User GuideApplications 253
About multitasking, 253 Close an app so that it is not running in the background To optimize the performance of your BlackBerry smartphone, try to close apps when you are finished with them. 1.To see which applications are running, press and hold the key until the application switcher appears. 2.Click an application icon. 3.In the app, do one of the following: • Press the key > Close. • Press the key. If necessary, continue to press the key until the home screen appears. Related information Keep an application running in the background and switch to another application, 253 About multitasking, 253 Require your smartphone password before adding an app Before you begin: To perform this task, you must have set a BlackBerry smartphone password. 1.On the home screen or in a folder, click the Options icon. 2.Click Security > Password. 3.Select the Prompt on Application Install check box. 4.Press the key > Save. Related information Set or change your smartphone password, 321 View properties for an application 1.On the home screen or in a folder, click the Options icon. 2.Click Device > Application Management. 3.Click an application. User GuideApplications 254
Delete an application If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator. 1.On the Home screen or in a folder, highlight an application icon. 2.Press the key > Delete. View the size of an application database 1.On the home screen or in a folder, click the Options icon. 2.Click Device > Device and Status Information. 3.Press the key > Database Sizes. Troubleshooting: Applications I can't add, update, or return to the previous version of an app If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to add or update smartphone apps. For more information, contact your administrator. Try the following actions: •Verify that your BlackBerry smartphone is connected to the wireless network. •Verify that your smartphone has enough storage space to add or update the app. I deleted an app that I want back If you delete an app that you downloaded, you might be able to restore the app to your BlackBerry smartphone. Try one of the following: User GuideApplications 255
•If you downloaded the app from the BlackBerry App World storefront, on the Home screen, click the BlackBerry App World icon. Press the key > Help. •If you downloaded the app with the BlackBerry Desktop Software, for more information about restoring apps, see the Help in the BlackBerry Desktop Software. •If you downloaded the app from your wireless service provider or a third-party organization, for more information about restoring the app, contact your wireless service provider or the third-party organization. Error messages: BlackBerry Device Software "App" or "JVM" might appear before an error message. For example, "JVM Error 101" or "App Error 200." Error message and causePossible solutionError 101: Application error Error 102: Java file error Error 106: Graphics system error Error 205: Security service error Error 502: Process terminated error Error 503: Data corruption issue Error 504: Data corruption issue Error 505: BlackBerry Device Software update error Error 507: Application file error Error 508: Invalid object found Error 512: System error Error 523: BlackBerry Device Software error Error 525: System error Error 526: Critical object missing Error 527: Critical object missing Error 529: File system corruption Error 532: Application error Error 543: Incompatible file system Try the following actions: •Reset your BlackBerry smartphone. •If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data. User GuideApplications 256
Error message and causePossible solutionError 552: Insufficient storage space available during startup Error 561: Application error Error 602: Application error Error 603: Application error Error 200: BlackBerry Device Software error Error 545: Incompatible file system Try the following actions: •Reset your smartphone. •If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data. •If the error message still appears after you reload your BlackBerry Device Software , contact your wireless service provider. Error 203: Application process terminatedReset your smartphone.Error 501: Memory corruption Error 517: Hardware/software conflict Error 547: Hardware or system issue Contact your wireless service provider.Error 513: User attempted to reset the smartphone after exceeding the maximum number of permitted password attemptsWhen this error occurs, all of your smartphone data is deleted to prevent unauthorized access to your information. If your email account uses a BlackBerry Enterprise Server, your administrator might be able to change options that will minimize the chance of this error message appearing again. For more information, contact your administrator. Try the following actions: •Reload your BlackBerry Device Software. The reload process deletes your smartphone data. •If the error message still appears after you reload your BlackBerry Device Software , contact your wireless service provider. Error 576: IT policy issueContact your administrator. Related information BlackBerry Device Software, 261 Getting started: Security, Reset your smartphone, 303 User GuideApplications 257
Reload the BlackBerry Device Software using the BlackBerry Desktop Software Before you begin: Before you reload the BlackBerry Device Software, download and install the latest version of the BlackBerry Desktop Software. You may need to reload the BlackBerry Device Software to resolve a technical issue. It might take up to an hour to reload the BlackBerry Device Software. During that time, you can't disconnect your BlackBerry smartphone from your computer. Note: You might not be able to back up your smartphone data if you are reloading the BlackBerry Device Software to resolve a technical issue, such as an application error. 1.Connect your smartphone to your computer. 2.Open the BlackBerry Desktop Software. 3.In the BlackBerry Desktop Software, click Update. 4.To download the most recent version of your BlackBerry Device Software, click Get update. 5.Do any of the following: •To keep a backup file of your smartphone data and settings, select the Back up your device data checkbox. This backup file is restored to your smartphone after the software reload finishes. If you don't back up your data, your smartphone data, settings, and email messages are deleted from your smartphone when you reload the software. •To encrypt your backup data, click Encrypt backup file. •If you want to receive an email when an updated version of the BlackBerry Device Software is available, select the Email me when new versions are available checkbox. 6.Click Install update. Related information About updating the BlackBerry Device Software, 261 User GuideApplications 258
BlackBerry ID How to: BlackBerry ID About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID , you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones. You are prompted to log in using your BlackBerry ID when you set up a BlackBerry PlayBook tablet or a BlackBerry smartphone running BlackBerry 7. If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID. If you're using an older BlackBerry smartphone, you might be able to create a BlackBerry ID from within an app that supports BlackBerry ID, or you can create a BlackBerry ID by visiting www.blackberry.com/blackberryid. Related information About downloading apps with the BlackBerry App World, 29 Create a BlackBerry ID When you create a BlackBerry ID, you can use any email address as your BlackBerry ID username; you do not have to use an email address that you added to your smartphone. 1.Do one of the following: •From a computer, visit www.blackberry.com/blackberryid. Click Register for a BlackBerry ID. •When you set up a BlackBerry PlayBook tablet or a BlackBerry smartphone running BlackBerry 7, click Create a BlackBerry ID . 2.Complete the instructions on the screen. User GuideBlackBerry ID 259
Change your BlackBerry ID information You can change your display name, security question and answer, and password. You can change your BlackBerry ID information from a computer or on a BlackBerry smartphone running BlackBerry 7. Depending on the app, you can also change your information from inside an app that uses BlackBerry ID. 1.Do one of the following: •From a computer, visit www.blackberry.com/blackberryid. •On the home screen of your BlackBerry smartphone, click Options > Device > BlackBerry ID. 2.Complete the instructions on the screen. User GuideBlackBerry ID 260