Brother Hl5370dw Owners Manual

							Control Panel
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Front cover is open
Close the front cover of the printer.
Too many trays
Maximum number of optional trays is two. Remove additional trays.
Buffer error
Check the cable connection between the PC and printer.
Memory full
The printer memory is full and the printer cannot print full pages of a document. See 
Solving print problems on page 136. 
Print overrun
A print overrun occurred and the printer cannot print full pages of a document. See 
Solving print problems on page 136.
Download full
The download buffer of the printer is full. Add more memory to the printer. See 
Installing extra memory on page 91.
Font full
The font memory area is full. Delete fonts or add more memory to the printer. See 
Installing extra memory on page 91.
Drum error
The corona wire needs to be cleaned. See Cleaning the corona wire on page 113.
If your LEDs still shows the same error indication after you have cleaned the corona 
wire, replace the drum unit with a new one. See Replacing the drum unit on 
page 102.
LEDPrinter status 
						

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Service call indications4
If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by 
lighting up all the LEDs as shown below.
If you see the service call indication shown above, turn off the power switch, and then turn it back on and try 
to print again.
If the error is not cleared after turning the power switch off and then back on, press Go and Job Cancel 
together, the LEDs will light up as shown in the table below to identify the error.
LED error indication
4
1If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 15 minutes with the power 
on. If the error occurs again, call your dealer or Brother Customer Service.
LEDsFuser unit 
failure
1
Main PCB 
failureLaser unit 
failureMain motor 
failureHigh 
voltage 
failureDIMM 
errorFAN Failure
Back 
Cover
Toner
Drum
Paper
Status 
						

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For example, the LED indication below shows a fuser unit failure.
Make a note of the indication, referring to the table on page 82, and report the error status to your dealer or 
Brother Customer Service.
Note Make sure that the front cover is completely closed before you report a service call.
  
						

							Control Panel
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Control panel buttons4
The control panel buttons have the following functions:
„Cancel printing
Cancel only the printing job:
If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the 
paper. 
Cancel all the received jobs: 
To delete all jobs, press and hold Job Cancel for about 4 seconds. The Status LED will flash green, red 
and yellow until all jobs are canceled.
„Wake-up
If the printer is in sleep mode, press Go or Job Cancel to wake the printer up and go to the Ready state.
„Error recovery
If there is an error, the printer will recover automatically from some errors. If an error is not automatically 
cleared, press Go to clear the error, and then continue to use the printer.
„Form feed
If the yellow Status LED is on for a long time, press Go. The printer will print any remaining data in the 
printer memory.
„Reprint
To reprint the last document, press Go for about 4 seconds until all the LEDs light up and then release it. 
Within 2 seconds press Go the number of times you want to reprint. If you do not press Go within 2 
seconds, a single copy will be printed.
If you want to use the reprint function open the drivers Properties dialog box and go to the Advanced tab, 
select the Other Print Options... icon and click Use Reprint and then check the Use Reprint check box. 
See Other Print Options... on page 41. 
						

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Print a test page4
You can use the Go button or the printer driver to print a test page.
Using the Go button
4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down Go as you turn on the power switch. Keep Go pressed down until the Back Cover, Toner, 
Drum and Paper LEDs light up. Release Go. Make sure that the Back Cover, Toner, Drum and Paper 
LEDs are off.
dPress Go again. The printer will print a test page.
Using the printer driver
4
If you are using the Windows® printer driver, click the Print Test Page button in the General tab of the printer 
driver. 
						

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Print the Printer Settings page4
You can print the current settings using the control panel button or printer driver.
Using the Go button
4
aMake sure that the front cover is closed and the power cord is plugged in.
bTurn on the printer and wait until the printer is in the Ready state.
cPress Go three times within 2 seconds. The printer will print the current printer settings page.
Using the printer driver
4
If you are using the Windows® printer driver, you can print the current printer settings page by clicking the 
Print Settings button in the Support dialog. 
						

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Print Fonts4
You can print a list of the internal fonts using the control panel button or printer driver.
Using the Go button
4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down Go as you turn on the power switch. Keep Go pressed down until the Back Cover, Toner, 
Drum and Paper LEDs light up. Release Go. Make sure that the Back Cover, Toner, Drum and Paper 
LEDs are off.
dPress Go twice. The printer will print a list of the internal fonts.
Using the printer driver
4
If you are using the Brother’s Windows® printer driver, you can print a list of the internal fonts by clicking the 
Print Fonts button in the Support dialog. 
						

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Default settings4
If you want to reset the print server back to its factory default settings (resetting all information such as the 
password and IP address information), follow these steps:
Network default settings (HL-5350DN / HL-5370DW only)
4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and 
then Status LED turns off.
dRelease Go. Make sure that all the LEDs are off. 
ePress Go six times. Make sure that all the LEDs light up to indicate the print server has been reset to its 
factory default settings. The printer will restart.
Factory Reset
4
You can partially reset the machine back to its default printer settings. The settings that will not be reset the 
Network settings:
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and 
then Status LED turns off.
dRelease Go. Make sure that all the LEDs are off. 
ePress Go eight times. Make sure that all the LEDs light up to indicate the print server has been reset to 
its factory default settings. The printer will restart.
Settings Reset
4
This operation will reset all the machine settings back to the settings that were set at the factory:
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and 
then Status LED turns off.
dRelease Go. Make sure that all the LEDs are off. 
ePress Go ten times. The printer will automatically restart. 
						

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Options5
This printer has the following optional accessories. You can increase the capabilities of the printer with these 
items.
Lower tray (LT-5300)5
Two optional lower trays (Tray 2 and Tray 3) can be installed; each lower tray can hold up to 250 sheets of 
80 g/m
2 (21 lb) paper. When both optional trays are installed, the printer can hold up to 800 sheets of plain 
paper. If you want to buy an optional lower tray unit, call the dealer you bought the printer from.
For setup, see the Users Guide that we have supplied with the lower tray unit.
Options5
Lower tray SO-DIMM memory
LT-5300
See Lower tray (LT-5300) on page 89. See SO-DIMM (memory module) on page 90. 
						

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SO-DIMM (memory module)5
For HL-5340D 
The HL-5340D printer has 16 MB of standard memory and one slot for optional memory expansion. You can 
expand the memory up to 528 MB by installing dual in-line memory modules (SO-DIMMs).
For HL-5350DN / HL-5370DW
The printers have 32 MB of standard memory and one slot for optional memory expansion. You can expand 
the memory up to 544 MB by installing dual in-line memory modules (SO-DIMMs). 
SO-DIMM types5
In general, the machine uses industry-standard SO-DIMM with the following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 31.75 mm (1.25 in.)
Dram Type: SDRAM 2 Bank
SDRAM can be used.
For purchasing information and part numbers visit the Buffalo Technology website:
http://www.buffalo-technology.com/
Note • There might be some SO-DIMMs that will not work with the printer.
• For more information, call the dealer you bought the printer from or Brother Customer Service.