Brother Ppf 2800 Plain Paper Fax Machine Owners Manual

							®
OWNER’S MANUAL
LE19330012
Printed in China
These machines are made for use in the USA and CANADA only. We cannot recommend 
using them overseas because it may violate the Telecommunications Regulations of that 
country and the power requirements of your fax machine or multi-function center may not 
be compatible with the power available in foreign countries. Using USA or CANADA 
models overseas is at your own risk and will void your warranty. 
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911  USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
FAX-2800
FAX-2900
FAX-3800
MFC-4800 
						

							If You Need to Call Customer Service
Please complete the following information for future 
reference:
Model Number:  
FAX-2800, FAX-2900, FAX-3800, MFC-4800
(Circle your model number)
Serial Number*:
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain 
this Owner’s Manual with your sales receipt as a 
permanent record of your purchase, in the event of  
theft, fire or warranty service.
©1996-2001 Brother Industries, Ltd.
EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE: 
The industry Canada label identifies certified equipment. This certification 
means that the equipment meets telecommunications network protective, 
operational and safety requirements as prescribed in the 
appropriate Terminal Equipment Technical Requirements document(s). The 
Department does not guarantee the equipment will operate to the user’s 
satisfaction.
Before installing this equipment, users should ensure that it is permissible to 
be connected to the facilities of the local telecommunications company. 
The equipment must also be installed using an acceptable method of 
connection. The customer should be aware that compliance with the above 
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative 
designated by the supplier. Any repairs or alterations made by the user to 
this equipment, or equipment malfunctions, may give the telecommunications 
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground 
connections of the power utility, telephone lines and internal metallic water 
pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution: 
Users should not attempt to make such connections themselves, 
but should contact the appropriate electric inspection authority, or electrician, 
as appropriate.
NOTICE: 
The Ringer Equivalence Number (REN) assigned to each terminal device 
provides an indication of the maximum number of terminals allowed 
to be connected to a telephone interface. The termination on an interface 
may consist of any combination of devices subject only to the requirement 
that the sum of the Ringer Equivalence Numbers of all the devices does not 
exceed 5 REN=0.3 
						

							 
i
 
Brother Numbers 
Brother fax-back system 
Brother Customer Service has installed an easy-to-use fax-back system, so you 
can get instant answers to common technical questions and product information 
for all Brother products. This system is available 24 hours a day, 7 days a week. 
You can use the system to send faxes to any fax machine, not just the one from 
which you are calling.
If you can’t resolve difficulty with your FAX/MFC using this manual, call our 
fax-back system, and follow the voice prompts to receive faxed instructions 
about using the system, and an index of fax-back subjects.
 
(USA Only) The Brother fax-back system number has been preprogrammed on One 
Touch key 
 
1
 
 (for FAX-2800/2900/3800) and Speed Dial #01 (for MFC-4800).
 
Frequently Asked Questions (FAQs) 
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and 
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section 
to learn how to get the most from your Brother product. Visit us at: 
 
For Customer Service 
Dealers/Service Centers (USA Only) 
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
 
Service Centers (Canada Only)  
For service center addresses in Canada, call 1-800-853-6660.
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the FAX/MFC. Calls must be made 
 
from within
 
 that country. 
 
In USA:
 
1-800-521-2846
 
In Canada:
 
1-800-681-9838
1-514-685-5381 (within Montreal)
 
You can check here for Brother Printer Driver updates. 
In USA:
 
1-800-284-4329  (voice)
1-908-575-8790  (fax)
1-800-284-3238  (TTY service for the hearing-impaired)
 
In Canada:
 
1-800-853-6660  (voice)
1-514-685-4898  (fax)
1-514-685-6464  (voice)  (within Montreal)
http://solutions.brother.com
 
BROTHER NUMBERS 
						

							 
ii
 
Ordering Accessories and Supplies 
For best quality results use only genuine Brother accessories, available at most 
Brother retailers. If you cannot find the accessory you need and you have a Visa, 
MasterCard, Discover or American Express credit card, you can order 
accessories directly from Brother. (In the USA, you can visit us online for a 
complete selection of Brother accessories and supplies available for purchase.)
**
 
Multi-Function Link
 
®
 
 Pro Suite is NOT available on floppy disks.
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the FAX/MFC. Calls must be made 
 
from within
 
 that country. 
 
In USA:
 
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
 
In Canada:
 
1-800-668-2768 (voice)
 
DescriptionItem
 
Laser Fax Toner TN-250
Laser Fax Drum DR-250
Telephone Line Cord LG3077001
Telephone Handset LE0446011
Handset Curled Cord UG3543011
Paper Support and Document Support LE1931008
Power Protector for A/C Power and Phone Line 
Surges and Voltage Spikes (2 Outlets)QPD120
Power Protector for A/C Power and Phone Line 
Surges and Voltage Spikes (8 Outlets)FX 120
Owner’s Manual LE1933001
IEEE-1284 Bi-directional
Parallel CableF2A046-10
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
iii
 
Notice – Disclaimer of Warranties
(For USA and Canada) 
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, 
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) 
MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  INCLUDING 
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, 
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT 
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS 
REGARDING THE USE OR THE RESULTS OF THE USE OF THE 
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, 
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS 
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS 
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS 
NOT PERMITTED BY SOME STATES IN THE USA AND SOME 
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY 
TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU 
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES 
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS 
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) 
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE 
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE 
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL 
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT 
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY 
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, 
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN 
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY 
OR OTHERWISE), WILL BE LIMITED TO $50.
 
Compilation and Publication Notice 
Under the supervision of Brother Industries Ltd., this manual has been compiled 
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to 
change without notice.
Brother reserves the right to make changes without notice in the specifications 
and materials contained herein and shall not be responsible for any damages 
(including consequential) caused by reliance on the materials presented, 
including but not limited to typographical and other errors relating to the 
publication.
 
NOTICE – DISCLAIMER OF WARRANTIES 
						

							 
iv
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state. 
This warranty is given only to the first
end-use purchaser of the
accompanying product (referred to in
this warranty as “this Product”). 
What is covered: 
 Brother warrants to
you for the Warranty Period that there
are no defects in the materials,
workmanship or Year 2000 compliance
of this Product.  The “Warranty Period”
is 1 year from the date you purchased
this product.   The “Warranty Period” for
consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges,
Print Cartridges, Refill Ribbons,
Therma PLUS Paper and Thermal
Paper, etc. is 90 days from the date of
purchase, or the rated life of the
Consumable item, whichever is shorter. 
What is NOT covered: 
 This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or, the
recommended monthly volume has
been exceeded, (5) non Brother 
®
 
-brand
or non Brother approved parts,
supplies, power supplies or other
accessories have been used with this
Product, or (6) this Product has been
transported without the proper
preparation and packaging. 
What to do if you think your Product
is defective: 
 
Call our Customer Service Hotline at 
1-800-284-4329, or if you suspect a
defect in materials or workmanship in
this Product, you can report it to a
Brother Authorized Service Center.
During the Warranty Period, supply
Brother’s representative with a copy of
your dated bill of sale showing that this
Product was purchased within the
United States. For the name of your
Brother Authorized Service Center, call
1-800-521-2846. After contacting the
Brother Authorized Service Center, you
may be required to deliver or send the
Product properly packaged, freight
prepaid, to the Authorized Service
Center together with a photocopy of
your bill of sale.   
What Brother will do:  
 Brother (or its
Authorized Service Center) will
evaluate your report of a possible
defect to determine whether a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
(at Brother’s option) replace the
Product with a product that performs
the same functions and performs as
well as the original Product.  Brother
reserves the right to supply refurbished
or remanufactured replacement parts
provided that the replacement parts
conform to the manufacturer’s
specifications for new products. The
repaired or replacement product will be
returned to you at no cost.  
Exchange Service:   
When an exchange is authorized,
Brother will exchange your non-working
product with a refurbished or
remanufactured product that conforms
to the manufacturer’s specifications for
new products.  The refurbished or
remanufactured Product you receive
will be covered by the balance of the
limited warranty period remaining on
the original Product, plus an additional
thirty (30) days.  You will keep the
replacement Product that is sent to you
and must return (or be billed up to the
cost of a new product) your original
non- working product, which shall
become the property of Brother.  You
must call Brother Customer Service and
if the representative cannot correct the
product’s malfunction over the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must
also provide a valid major credit card
number.  Your credit card will be
charged up to the cost of a new Product
if: (i) you do not return your original
Product to Brother within five (5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty; 
 
MFC LIMITED WARRANTY (USA) 
						

							 
v
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
(iii) the proper packaging instructions
are not followed and has caused
damage to the product; or (iv) the
warranty period on your original
Product has expired or has not been
sufficiently validated with a copy of the
proof of purchase (bill of sale).  The
Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill.  Follow the
return instructions.  You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale).  Retain
your original accessory items and a
copy of the return air bill, signed by the
courier. 
Limitations: 
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement,  
Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief.  Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you. 
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and
the exclusive and only statement of
Brother’s obligations to you. It replacesall other agreements and under-
standings that you may have with
Brother or its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.  
Product Support  
:  
Toll-free customer service and
technical support is available for
hardware operational assistance at 1-
800-284-4329.  At any time, free
technical support in the form of
Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies. 
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD. 
BRIDGEWATER, NEW JERSEY 08807-0911
 
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________  
Important:   
We recommend that you keep all
originalpacking materials, in the event
that you ship this product. 
MFC LIMITED WARRANTY (USA) 
						

							 
vi
 
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE 
LIMITED WARRANTY 
(For Canada Only) 
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be
deemed abuse and all repairs thereafter shall be the sole liability of the end-user/
purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be
delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized
Service Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile
machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence. 
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse 
Brother’s Web Site: www.brother.com 
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
®
We’re at your side.
 
LIMITED WARRANTY (CANADA) 
						

							 
   
 
vii
 
Quick Reference Guide 
Sending Faxes 
Automatic Transmission 
1
 
Place the original face down in the 
ADF.
 
2
 
Enter the fax number using One 
Touch (FAX models only), Speed 
Dial, Search or the dial pad.
 
3
 
Press 
 
Fax Start
 
.
 
Sending a Cover Page 
1
 
 Place the original face down in the 
ADF.
 
2
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
2
 
, 
 
8
 
.
 
3
 
When 
 
NEXT FAX ONLY?
 
 
appears, press 
 
Menu/Set
 
.
 
4
 
Press   to select 
 
ON
 
 (or 
 
OFF
 
), 
and then press 
 
Menu/Set
 
.
 
5
 
Press   to select a comment, and 
then press 
 
Menu/Set
 
.
 
6
 
Enter two digits to indicate the 
number of pages being sent, and 
then press 
 
Menu/Set
 
.
 
7
 
Press 
 
1
 
 to select additional settings
—
 
OR
 
—Press 
 
2
 
 if you are ready to 
fax.
 
8
 
Enter the fax number.
 
9
 
Press 
 
Fax Start
 
.
 
Real Time Transmission 
You can send faxes in real time.
 
1
 
Place the original face down in the 
ADF.
 
2
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
2, 6.
3Press   to select ON, and then 
press Menu/Set—OR—
For the next transmission only, 
press   to select NEXT FAX 
ONLY, and then press Menu/Set.
4For the next fax only, press   to 
select ON, and then press Menu/
Set.
5Press 1 to select additional settings
—OR—Press 2 to fax.
6Enter the fax number.
7Press Fax Start.
Receiving Faxes
Select Receive Mode
Press Receive Mode to select 
FAX ONLY, FAX/TEL, 
TAD:ANSWER MACH.
 or 
MANUAL. If you select 
FAX/TEL, make sure to set Ring 
Delay and F/T Ring Time.
Manual Reception 
1Pick up the handset.
2Press Fax Start if you hear fax 
tones (beeps).
3When the LCD shows 
RECEIVING, replace the handset.
or
or
or
or
or
QUICK REFERENCE GUIDE 
						

							viii   
Storing Numbers
Storing One Touch Dial Numbers 
(For FAX models only)
1Press Menu/Set, 2, 3, 1.
2Press the One Touch key where 
you want to store the number.
3Enter a number (up to 20 digits), 
and then press Menu/Set.
4Enter a name (or leave it blank), 
and then press Menu/Set.
5Press Stop/Exit.
Storing Speed Dial Numbers
1For the FAX press Menu/Set, 2, 3, 2.
For the MFC, press Menu/Set, 2, 3, 1. 
2Enter a two-digit Speed Dial 
number, and then press Menu/Set.
3Enter a number (up to 20 digits), 
and then press Menu/Set.
4Enter a name (or leave it blank), 
and then press Menu/Set.
5Press Stop/Exit.
Telephone Operation
One Touch Dialing / Speed 
Dialing
1Pick up the handset—OR—Press 
Hook and listen for a dial tone.
2When you hear the dial tone, press 
the One Touch key of the location 
you want to call (FAX models only)
—OR—
Press Search/Speed 
Dial, press #, then press the two-digit 
Speed Dial number. (If you pressed 
Hook to dial, pick up the handset 
when the other party answers.)
3To hang up, replace the handset.
Search/Speed Dial
1Press Search/Speed Dial, then 
enter the first letter of the name 
you’re looking for.
2Press   or   to search the 
memory.
3When the name is displayed, lift the 
handset—OR—Press Hook.
4Press Fax Start to dial. (If you 
pressed Hook to dial, pick up the 
handset when the other party 
answers.)
5To hang up, replace the handset.
Making Copies
Making a Single Copy
1Place the original face down in the 
ADF.
2Press Copy.
Making Multiple Copies
1Place the original face down in the 
ADF.
2Use the dial pad to enter the number 
of copies you want.
3Press Copy.
Brother fax-back system : 
In USA: 1-800-521-2846
In Canada: 1-800-681-9838
1-514-685-5381
Brother Global Web Site :
             http://www.brother.com
Frequently Asked Questions (FAQs)
                 http://solutions.brother.com
Brother Accessories & Supplies:
In USA:1-888-879-3232 (voice)
                1-800-947-1445 (fax)
         http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
For FAX-2900 and FAX-3800, enter 
a three-digit Speed Dial number, and 
then press Menu/Set.
QUICK REFERENCE GUIDE