Brother Ppf 2800 Plain Paper Fax Machine Owners Manual
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AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 8 Pause Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Hold 1Press Hold to place a call on Hold. 2You can replace the handset without disconnecting the call. 3Pick up the FAX/MFC handset. (Picking up an extension handset will not release the call from Hold.) Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time. If you’re sending a fax automatically and the line is busy, the FAX/MFC will automatically redial (up to three times at 5 minute intervals). Tone/Pulse (For Canada Only) If you have pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1Lift the handset. 2Press #. Any digits dialed after this send tone signals. 3When you hang up, the FAX/MFC returns to pulse dialing service.
8 - 1 TELEPHONE SERVICES 88Telephone Services Custom Features Your FAX/MFC supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. Distinctive Ring The term “Distinctive Ring” is used by Brother to identify a phone company service that is given many names, depending on the telephone company you are using. For example, this service may be called SmartRing, RingMaster, Teen- Ring, Indent-a-Call or Indent-a-Ring. What Does Your Telephone Company’s “Distinctive Ring” Do? Your telephone company’s Distinctive Ring service allows more than one number on the same phone line. If you need more than one phone number, it is an inexpensive alternative to paying for an additional line. Each phone number has its own distinctive ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your FAX/MFC. What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your FAX/MFC to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes. If you have Voice Mail, Call Waiting, RingMaster, an answering service, or an alarm system custom feature on your telephone line, it may create a problem in the operation of your FAX/MFC. (See I have difficulty with custom features on a single line., page 13-9.) If you have Voice Mail on you phone line, please read the following carefully. NotePlease consult your telephone company for availability and rates. NoteYou must purchase your telephone company’s Distinctive Ring service before you program the FAX/MFC to work with it.
TELEPHONE SERVICES 8 - 2 Do You Have Voice Mail? If you have Voice Mail on the phone line on which you will install your new FAX/MFC, there is a strong possibility that Voice Mail and the FAX/MFC will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the FAX/MFC can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work. If you decide to get the Distinctive Ring Service from the telephone company, you will need to follow the directions below to “register” the new Distinctive Ring pattern they provided, so your fax machine can recognize its incoming calls. Before You Choose the Ring Pattern to Register You can register only one Distinctive Ring pattern with the FAX/MFC. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below. The FAX/MFC will answer only calls to its registered number. The first two rings are silent on the fax machine. This is because the fax must «listen» to the ring pattern (compare it to the pattern that was “registered”). If you program the FAX/MFC correctly, it will recognize the registered ring pattern of the “fax number” within 2 ring patterns and then automatically answer with a fax tone. When the “voice number” is called, the fax machine will not interrupt the call. NoteYou can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily and later turn it back on. When you get a new fax number, make sure you reset this feature. NoteIf the ring pattern the phone company provided cannot be registered by the fax, please check for other available ring pattern choices from the phone company. Ring Pattern 1 2 3 4Rings long - long short - long - short short - short - long very long (normal pattern)
8 - 3 TELEPHONE SERVICES VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the FAX/MFC in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: MANUAL mode will never pick up a call by itself, since it is «Neutral». When the FAX/MFC is in this «neutral» mode, the Distinctive Ring Feature can be activated. The distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY mode or FAX/TEL mode while using distinctive ring; otherwise, the fax machine will answer calls for all the numbers. Registering the Distinctive Ring Pattern 1Set the FAX/MFC to MANUAL mode. 2Press Menu/Set, 2, 0, 1. 3Press to select DISTINCTIVE:SET?, and then press Menu/Set. 4Press to select the prestored ring pattern you want to assign, and then press Menu/Set. (You will hear each pattern as you scoll through the four patterns.) Be sure to choose the pattern assigned by the telephone company. 5Press Stop/Exit. Caller ID After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory. You will see the first 16 characters of the number (or name). OUT-OF-AREA display means call originates outside your Caller ID service area. PRIVATE CALL display means the caller has intentionally blocked transmission of information. CALL PICKUP display remains on the LCD when no Caller ID information was transmitted. If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your FAX/MFC. (See Printing Caller ID List, page 8-4.) Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area. The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service provides you the name or telephone number of your caller as the line rings. 1.DISTINCTIVE or or
TELEPHONE SERVICES 8 - 4 Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your FAX/MFC. 1Press Menu/Set, 2, 0, 2. 2Press to select DISPLAY #?, and then press Menu/Set. If the name was not received, it will not be displayed. 3Press to scroll through the Caller ID memory to select the Caller ID you want to view, and then press Menu/Set. The LCD shows the caller’s number and the date and time of the call. 4Press to return to the Caller ID listing—OR—Press Stop/Exit. Printing Caller ID List 1Press Menu/Set, 2, 0, 2. 2Press to select PRINT REPORT ?, and then press Menu/Set. 3Press Fax Start. Call Waiting Caller ID The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies.The feature displays the telephone number (or name, if available) of Call Waiting callers on your FAX/ MFC LCD. 1To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold a minute to catch the other call. The LCD shows the Caller ID. 2Press Search/Speed Dial to switch to the second call. 3To switch back to the first call, press Search/Speed Dial again. Either caller can hang up at any time. However, if you hang up you will disconnect both callers. 2.CALLER ID or or or 2.CALLER ID or
8 - 5 TELEPHONE SERVICES CallManage (For USA Only) This Brother FAX/MFC contains a One-Touch (FAX models only) or a Speed Dial feature that allows for low-cost long distance communications worldwide. Once registered, fax and telephone calls made using this CallManage feature access a privately managed Internet Network. This feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low rate per minute for all domestic long distance calls and faxes along with low international rates. The use of the IP $aver™ is likely to result in significant long distance savings, depending on your current long distance carrier and usage patterns. Using the CallManage IP $aver™ requires changing your current long distance carrier to CallManage or its carrier. This CallManage long distance plan requires no monthly fees, no prepayments, and no monthly minimums. The IP $aver™ feature is accessed by pressing One Touch key 2 (FAX models only) or Speed Dial #02 (MFC-4800). Calls made without the use of the IP $aver™ will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates. To learn more about this plan, the associated rates and to order, visit us online at www.callmanage.com/brother or call us toll free at 1-877-717-2722. Registration with CallManage - Requires Changing Your Carrier Selection Before using the CallManage IP $aver™ feature, you must register for this service with CallManage Inc. Register via the web at: www.callmanage.com/brother—OR— Call 1-877-717-2722. A Customer Service Representative will ask you a number of simple questions required to set up your account (such as name, address, phone number, etc., for billing purposes). There are no sign-up fees, monthly service charges or connection fees for the CallManage IP $aver™ feature. Your service will be provisioned within 3-5 business days and then you can start to experience the savings! You will receive a separate itemized bill each month from CallManage Inc. or its carrier partner for all of your long distance calls and faxes. After service provisioning, pressing One Touch Key 2 (FAX models only) or Speed Dial #02 (MFC-4800) will provide access to the privately managed Internet Protocol Network. NoteThis service may be used on all telephones that are connected to the registered telephone line. To experience the same low Internet Protocol rates, just dial 1-888-405-5279 from any single line telephone or fax machine, and then follow the simple voice prompts.
TELEPHONE SERVICES 8 - 6 Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!) 1Place the original face down in the ADF. 2Press One Touch key 2 (FAX models only) or Speed Dial #02 (MFC-4800). 3Dial the complete long distance or international fax number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See Storing Speed Dial Numbers, page 7-2 and Search, page 7-4.) 4Press Fax Start. Placing a Long Distance Telephone Call Using CallManage 1Press One Touch key 2 (FAX models only) or Speed Dial #02 (MFC-4800). 2You will be prompted to dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See Storing Speed Dial Numbers , page 7-2 and Search, page 7-4.) 3Press Fax Start. 4Pick up the handset. Customer Support If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722. Disclaimer To use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/brother or by calling (toll free) 1-877-717-2722. This registration process will include selecting CallManage, Inc. or its underlying carrier as your carrier of record. Using this service will result in the customer receiving a separate bill from CallManage or its underlying carrier. This service is subject to availability and credit approval of the customer. Terms and conditions are subject to change at any time, and the CallManage program or any related program can be withdrawn at any time. This feature may not be available in some parts of the United States and is not available in Canada. The long distance savings will depend upon the customers current carrier for long distance service and their calling patterns. Brother International, Corp. is not responsible for the long distance service or customer billing. DO NOT USE ONE TOUCH KEY 2 (FAX models only) or SPEED DIAL #02 (MFC-4800) TO DIAL 911 — IT WILL NOT ACCESS EMERGENCY SERVICES. CallManage and IP $aver are trademarks of CallManage, Inc. NoteTo place a call from a phone or fax machine sharing the registered line with this Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call.
9 - 1 REMOTE FAX OPTIONS 99Remote Fax Options Fax Forwarding/Paging Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your FAX/MFC stores the received fax in memory. Then it dials the fax number you’ve programmed and forwards the fax message. 1Press Menu/Set, 2, 5, 1. 2Press until the LCD shows FAX FORWARD?, and then press Menu/Set. 3The LCD prompts you to enter the number of the fax machine where faxes will be forwarded. Enter the forwarding number (up to 20 digits), and then press Menu/Set. 4Press Stop/Exit. Programming Your Pager Number When Paging is selected, your FAX/MFC dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory. 1Press Menu/Set, 2, 5, 1. 2Press until the LCD shows PAGING?, and then press Menu/Set. 3Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. Do not include the area code if it is the same as that of your FAX/MFC. For example, 1 8 0 0 5 5 5 1 2 3 4 # #. You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. 1.FAX FWD/PAGING or FWD#: 1.FAX FWD/PAGING or PAG#:
REMOTE FAX OPTIONS 9 - 2 4If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your FAX/MFC telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # —OR— If you do not need a PIN, press Redial/Pause, enter the fax number of your FAX/MFC followed by # #, and then press Menu/Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # 5Press Stop/Exit. Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval. The LCD will indicate when you have a fax stored in memory. 1Press Menu/Set, 2, 5, 2. The LCD prompts you to choose a fax setting. 2Press to select ON (or OFF), and then press Menu/Set. 3Press Stop/Exit. Backup Print If you have set FAX STORAGE to ON, your MFC automatically prints faxes as they are received into memory, This is a safety feature in ease the power goes out so you won’t lose your messages. You cannot change a Paging number or PIN remotely. NotePress Redial/Pause for each 3.5 second delay, as needed. If there are faxes in memory when you turn the Fax Storage OFF, the LCD prompts you to erase any faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data is not erased and Fax Storage remains on. (See Printing a Fax in Memory, page 5-6.) PIN#: 2.FAX STORAGE or )
9 - 3 REMOTE FAX OPTIONS Changing the Remote Retrieval Access Code Enter your Remote Access Code when the FAX/MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See Operation from Extension Telephones, page 5-5.) 1Press Menu/Set, 2, 5, 3. 2Enter a three-digit number from 000 to 999, and then press Menu/Set. The “” cannot be changed. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.) 3Press Stop/Exit. Remote Retrieval You can call your FAX/MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid. Using the Remote Retrieval Access Code 1Dial your fax number from a fax machine using touch tone. 2When your FAX/MFC answers, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3The FAX/MFC signals the kinds of messages received: 1 long beep — Fax message(s) No long beeps — No messages 4The FAX/MFC then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the FAX/MFC hangs up. If you enter an invalid command, the FAX/MFC beeps three times. 5Press 9 0 to reset the FAX/MFC when you’re finished. 6Hang up. NoteIf your FAX/MFC is set to MANUAL mode, you can access it by waiting about 2 minutes, and then entering the Remote Retrieval Access Code within 30 seconds. 3.REMOTE ACCESS