Canon cinema EOS C300 Mark II User Manual

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When using a Wi-Fi network, try the following corrective actions if the transmission rate drops, 
the connection is lost, or other problems occur.
 When using a Wi-Fi network indoors, place the access point in the same room where you 
are using the camera.
 Place the access point in an open, unobstructed location, where people or objects do not 
come between it and the camera.
 Place the access point as close as possible to the camera. In particular, note that during 
outdoor use in poor weather, rain...

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Refer to this list when an error message is displayed on the camera’s screen. Messages are 
listed alphabetically.
If the problem persists, consult a Canon Service Center (listed on the back of the camera’s 
Instruction Manual).
Error Messages
A User is already accessing the server. Try again later.
  This message appears on the screen of the connected device. Another device 
connected to the network is already operating the camera.
X To use this device, first end the connection on the device...

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Error Messages
Unable to complete WPS.      The access point’s encryption method is set to [WEP]. Wi-Fi Protected Setup 
(WPS) cannot connect to access points set to this encryption method.
X Change the access point’s encryption me thod or use another connection method (A7).
Unable to complete WPS.    Try the operation again.
  More than 2 minutes passed between activating WPS on the access point and 
selecting [OK] on the camera.
X Start over the WPS procedure from the beginning.
  The WPS button...

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Error MessagesWi-Fi error.    Incorrect encryption method. X Make sure the camera and access point are using the same authentication/encryption 
method.
Wireless communication cannot be used while the wireless microphone is attached
  Wi-Fi connections cannot be used while an optional WM-V1 Wireless Microphone 
is attached to the camera.
X Disconnect the WM-V1 from the camera and turn it off. 

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Index
A
Access point .......................................... 2, 11
Area of use .... Areas of Use and Restrictions
Attaching to a camera ................................. 4
Authentication............................................ 15
B
Browser Remote............................ 18, 19, 24
Button connection mode............................ 12
C
Camera Access Point .................................. 9
Camera ID ................................................. 18
Camera...

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 Windows and Microsoft are trademarks or registered trademarks of Microsoft 
Corporation in the United States and/or other countries.
 Wi-Fi is a registered trademark of the Wi-Fi Alliance.
 Wi-Fi Certified, WPA, WPA2, and the Wi-Fi Certified logo are trademarks of the Wi-Fi 
Alliance.
 WPS as used on the camera’s settings, onscreen displays and in this guide signifies 
Wi-Fi Protected Setup. 
 JavaScript is a trademark or registered trademark of Oracle Corporation, its affiliates or 
subsidiaries in...

DIE-0478-000 © CANON INC. 2015
The information in this guide is current as of July 2015. For information on using the transmitter with 
accessories introduced after this date, contact your nearest Canon Service Center.