Canon Hv20 A Manual

							
 Connecting to a Printer
External Connections
81
Printing after Changing the Print Settings
1If the joystick guide does not appear 
on screen, press ( ) to display it.
2Push the joystick ( ) toward  .
• The print setting menu appears.
• Depending on the printer, the 
message “BUSY.” may appear before 
the camcorder displays the print 
setting menu.
3In the print settings menu, select 
( ,  ) the setting you want to 
change and press ( ).
4Select ( ) the desired setting 
option and press ( ).
5Select ( ,  ) [PRINT] and press 
().
• Printing starts. The print setting menu 
disappears when the printing is 
completed.
• To continue printing, select another 
still image.
TO CANCEL THE PRINTING
Press ( ) while printing. A confirmation 
dialog appears. Select [OK] and press ( ). 
With Canon’s PictBridge compatible printers, 
the printing will stop immediately (even if not 
completed) and the paper will be fed through.
PRINTING ERRORS
If an error occurs during the printing process, an 
error message appears ( 89).
- Canon’s PictBridge compatible printers: 
Resolve the error. When printing does not 
resume automatically, select [CONTINUE] and 
press ( ). If [CONTINUE] cannot be 
selected, select [STOP], press ( ) and retry 
printing. Refer also to the printer’s instruction 
manual for details.
- If the error still persists and printing does not 
restart, disconnect the USB cable and turn off 
the camcorder and the printer. After a short 
while, turn them on again, set the camcorder to  mode and restore the connection.
WHEN YOU HAVE FINISHED PRINTING
Disconnect the cable from the camcorder and 
printer and turn off the camcorder.
IMPORTANT

  The following still images may not be 
correctly printed with a PictBridge compatible 
printer. 
- Images created or changed on a computer 
and transferred to the memory card.
Printing Multiple Images on the Same Sheet
When using Canon printers, you can print the same still image multiple times on the 
same sheet of paper. Use the following table as a guideline for the recommended 
[ PAGE LAYOUT] settings depending on the [ PAPER SIZE] setting.
1You can also use the special photo sticker sheets.2When you use the wide-sized photo paper with the [DEFAULT] setting, you can also use [2-UP] 
or [4-UP].
3With the [8-UP] setting, you can also use the special photo sticker sheets.
[ PAPER SIZE]
Canon Printer Series[CREDITCARD][9 x 13 cm][10 x 14.8 cm][A4]
PIXMA
SELPHY DS – – 2-, 4-, 9- or 
[16-UP]1[4-UP]
SELPHY CP 2-, 4- or [8-UP]
22- or [4-UP] 2- or [4-UP] –
SELPHY ES 2-, 4- or [8-UP]32- or [4-UP] 2- or [4-UP] –  
						

							
Connecting to a Printer 82
- Images recorded with the camcorder but 
edited on a computer.
- Images whose file names were changed.
- Images not recorded with this camcorder.

  Observe the following precautions during 
printing:
- Do not turn off the camcorder or the printer.
- Do not change the position of the  /  
switch.
- Do not disconnect the USB cable.
- Do not remove the memory card.

  If the message “BUSY.” does not disappear, 
disconnect the USB cable and restore the 
connection after a short while.
Trimming Settings
Set the paper size and page layout before 
changing the trimming settings.
1In the print setting menu ( 80), 
select ( ,  ) [TRIMMING] and 
press ( ). The trimming frame appears.
2Change the size of the trimming 
frame.
• Move the zoom lever toward  T to 
shrink the frame, and toward  W to 
enlarge it. Press ( ) to change the 
orientation of the frame (portrait/
landscape).
• To cancel the trimming settings, 
move the zoom lever toward  W until 
the trimming frame disappears.
3Move ( ,  ) the trimming 
frame.
4After setting the trimming frame, 
press   to return to the print 
menu.
NOTES

  About the color of the trimming frame:
- White: No trimming settings.
- Green: Recommended trimming size. The 
size of the trimming frame may differ depending 
on the image size, paper size or borders 
settings.

  The trimming setting applies only to one 
image.

  The trimming setting is canceled in the 
following cases:
- When you turn off the camcorder.
- When you disconnect the USB cable.
- When you expand the trimming frame beyond 
its maximum size.
- When you change any of the [PAPER] 
settings. 

  You may not be able to set the trimming 
settings for a still image not recorded with this 
camcorder.
Print Orders
You can mark the still images you want to 
print and set the desired number of 
copies as a print order. These print orders 
are compatible with the Digital Print Order 
Format (DPOF) standards and can be 
used for printing on DPOF compatible 
printers ( 79). You can set print orders 
for up to 998 still images.
Selecting Still Images for Printing 
(Print Order)
Do not connect the USB cable to the 
camcorder while setting the print orders.
( 10)
FUNC.  
						

							
 Connecting to a Printer
External Connections
83
: The image selection screen 
appears.
FROM THE IMAGE SELECTION SCREEN
1Select ( ) the still image you 
want to mark with a print order.
2Press ( ) to set the print order. The number of copies appears in 
orange in the box next to the print 
order symbol  .
3Set ( ) the number of copies 
desired and press ( ).
To cancel the print order, set ( ) the 
number of copies to 0.
4Repeat steps 1-3 to mark additional 
images with print orders or press   twice to close the menu.
Printing the Still Images Marked with Print 
Orders
1Connect the camcorder to the 
printer using the USB connection –
connection type   ( 75)– shown 
in the previous section  PC
Connection Diagrams .
2Press  , select ( ) the   
icon and press ( ) to open the 
setup menus.
3Select ( ) [  PRINT] and press 
().
• The print setting menu appears.
• The error message “SET   PRINT 
ORDER” appears if you connect a 
printer with direct print function and 
select [  PRINT] without having set 
any print orders beforehand.
4Make sure that [PRINT] is selected 
and press ( ).
Printing starts. The print setting menu 
disappears when the printing is 
completed.
NOTES

  Depending on the connected printer, you can 
change some print settings before step 4 
(80).

 
Cancel Printing/Printing Errors (81)

 Restarting Printing: Open the print settings 
menu as explained in steps 2-3 above. In the 
print settings menu, select [RESUME] and 
press ( ). The remaining images will be 
printed.
Printing cannot be restarted when the print 
order settings have been changed or if you 
deleted a still image with print order settings.
Erasing All Print Orders
FUNC.( 23)
 PRINT ORDER
Press ( )
 PRINT
FUNC.( 23)
FUNC.
FUNC.
1
FUNC.
( 10)
FUNC.(23)
 MENU
CARD OPERATIONS
PRINT ORD.ALL ERASE
YESFUNC.
FUNC.  
						

							
84Trouble? 
Additional Information 
Trouble?
If you have a problem with your camcorder, refer to this checklist. Consult your dealer 
or a Canon Service Center if the problem persists.
Power Source
Recording/Playback
Troubleshooting
Problem Solution
• Camcorder will not turn on.
• The camcorder switches off by itself.
• The cassette compartment  cover will not open.
• The LCD/viewfinder switches  on and off. Battery pack is exhausted. Replace or charge the battery pack. 18
Attach the battery pack correctly.
The charge indicator flashes 
rapidly (about twice per 
second). Charging has stopped because the compact power adapter or 
the battery pack is faulty.
–
• Battery pack will not charge.
• The charge indicator flashes  very slowly (about once every 
2 seconds). Charge the battery pack in temperatures between 0 °C and 
40 °C (32 °F and 104 °F). 
–
Battery packs become hot with use and may not charge. When 
the battery pack is outside the charging temperature range, the 
CHARGE (charge) indicator will flash irregularly. The charging 
will start once the battery pack temperature is below 40 °C 
(104 °F).  –
The battery pack is damaged. Use a different battery pack. –
Problem Solution
Buttons will not work. Turn on the camcorder. – Load a cassette. 20
Abnormal characters appear on 
the screen. The camcorder 
does not operate properly. Disconnect the power source and reconnect it after a short time. 
If the problem still persists, disconnect the power source and 
press the RESET button with a pointed item. Pressing the 
RESET button resets all settings. –
“ ” flashes on the screen. Load a cassette. 20
“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 18
“ ” flashes on the screen. Condensation is detected. See reference page. 94
The lens cover is not 
completely open. Turn the camcorder off and then on again. –
“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. –
“REMOVE THE CASSETTE” 
appears on the screen. Remove the cassette and reinsert it. 20
The wireless controller will not 
work. Set [WL.REMOTE] to [ON]. 44
The battery of the wireless controller is exhausted. Replace the 
battery. 21  
						

							
 Trouble?85
Additional Information
Recording
Video noise appears on screen. When using the camcorder in a room where a plasma TV is located, keep a distance between the camcorder and the 
plasma TV. –
Video noise appears on the TV 
screen. When using the camcorder in a room where a TV is located, 
keep a distance between the compact power adapter and the 
power or antenna cables of the TV.  –
The tape stops during record 
pause or playback pause. To protect the tape and video heads, the camcorder will enter 
the stop mode ( ) if left in playback pause ( ) or record 
pause ( ) mode for 4 minutes 30 seconds. To resume the 
playback press   (when recording) or   (during 
playback). –
Horizontal bands appear on the 
screen. This is a phenomenon typical of CMOS image sensors when 
recording under some types of fluorescent, mercury or sodium 
lamps. To reduce the symptoms set the mode switch to  . –
When a subject flits across in 
front of the lens, the image 
appears slightly bent. This is a phenomenon typical of CMOS image sensors. When a 
subject crosses very quickly in front of the camcorder, the image 
may seem slightly warped. –
Problem Solution
Image will not appear on the 
screen.
Set the camcorder to  . 26
“SET THE TIME ZONE, DATE 
AND TIME” appears on the 
screen. Set the time zone, date and time. 24
Recharge the built-in lithium battery and set the time zone, date 
and time.
93
Pressing the START/STOP 
button will not start recording. Set the camcorder to  . 26
Load a cassette. 20
Tape reached the end (“ END” appears on the screen). 
Rewind the tape or replace the cassette. 20
Cassette is protected (“ ” flashes on the screen). Change the 
position of the protect switch. 92
Camcorder will not focus. Autofocus does not work on that subject. Focus manually. 49 If you are using the viewfinder, adjust it with the dioptric 
adjustment lever. 21
Lens is dirty. Clean the lens with a soft lens-cleaning cloth. 
Never use tissue paper to clean the lens. 94
If you are using the optional Wide-converter or Tele-converter, 
set [AF MODE] to [NORMAL AF]. 37
Sound is distorted. When recording near loud sounds (such as fireworks or  concerts), sound may become distorted. –
You may be able to record the audio correctly by manually 
adjusting the audio recording level or by setting [MIC ATT.] to 
[ON]. 61
Viewfinder picture is blurred. Adjust the viewfinder with the dioptric adjustment lever. 21
Problem Solution
START/STOP/  
						

							
86Trouble? 
Playback
Problem Solution
During playback there is video 
noise.Video heads are dirty. Clean the video heads. 94
Pressing the playback button 
does not start playback. Load a cassette. 20
Set the camcorder to  . 29
Tape reached the end (“ END” appears on the screen). 
Rewind the tape. 20
No sound from the built-in 
speaker. Open the LCD panel. –
Speaker volume is turned off. Adjust the volume with the joystick 
and joystick guide in   mode. 30
When playing back a tape 
recorded in HDV standard the 
playback is jerky or the sound 
stutters on and off. Video heads are dirty. Clean the video heads. 94
Image will not appear on the 
TV screen. Set [AV DV] to [OFF]. 39
Set [AV/PHONES] to [  AV]. 30
Check again that the camcorder is properly connected to the TV. 66
When connecting the camcorder to an HDTV using the 
CTC-100/S Component Cable, make sure to select the correct 
specification for the [COMP.OUT] setting. 42
There is no sound from the TV. When connecting the camcorder to an HDTV using the  CTC-100/S Component Cable, make sure to connect also the 
audio connections using the white and red plugs of the 
STV-250N Stereo Video Cable. 66
Text displays do not appear on 
the TV. If you connected the camcorder to the TV using the video 
component connection, set [DV OUTPUT] to [HDV/DV]. 42
Tape is running, but image will 
not appear on the TV screen. The video input on the TV is not set to the video terminal to 
which you connected the camcorder. Select the correct video 
input. 69
Video heads are dirty. Clean the video heads. 94
You attempted to play back or dub a copyright protected tape. 
Stop playback/dubbing. 73
The camcorder is connected 
using the HDMI cable, but there 
is no picture or sound from the 
HDTV. Video input from the HDV/DV terminal cannot be output through 
the HDMI OUT terminal.
69
This may happen when playing back a tape that contains mixed 
recordings in different standards (HDV/DV). Disconnect the 
HDMI cable and then restore the connection or turn the 
camcorder off and then on again. –  
						

							
 Trouble?87
Additional Information
Memor y Card Operation
Printing
Editing
Others
Problem Solution
Memory card cannot be 
inserted.Memory card was not facing the correct direction. Turn the 
memory card over and reinsert it. 20
Cannot record on the memory 
card. Memory card is full. Erase still images to free some space or 
replace the memory card. 64
Memory card was not initialized. Initialize the memory card. 65
The folder and file numbers have reached their maximum value. 
Set [FILE NOS.] to [RESET] and insert a new memory card. 40
Memory card cannot be played 
back. Set the camcorder to  . 33
Image cannot be erased. Image is protected. Cancel the protection. 64
“ ” flashes in red. Card error occurred. Turn off the camcorder. Remove and  reinsert the memory card. Initialize the memory card if flashing 
persists. 65
Problem Solution
The printer is not operating 
even though the camcorder 
and printer are correctly 
connected.Disconnect the USB cable and turn off the camcorder and the 
printer. After a short while, turn them on again, set the 
camcorder to   mode and restore the connection.
–
Problem Solution
Cannot record with this 
camcorder video input from an 
external video device 
connected to the HDV/DV 
terminal using a DV cable.Set [AV DV] to [OFF]. 39
Wrong signal standard. Refer also to the instruction manual of 
the connected device.
Dubbing may work using the AV/  terminal.
–
Problem Solution
A rattling can be heard from the 
camcorder.
The internal lens fixture can move when the camcorder is turned 
off. This is not a malfunction. –  
						

							
88Trouble? 
List of Messages
Some error messages will disappear after being displayed for about 4 seconds.
Message Explanation/Solution
SET THE TIME ZONE, 
DATE AND TIMEYou have not set the time zone, date and time. This message 
appears each time you turn the power on until you set the time 
zone, date and time. 24
CHANGE THE BATTERY 
PA C K Battery pack is exhausted. Replace or charge the battery pack. 18
THE TAPE IS SET FOR 
ERASURE PREVENTION Cassette is protected. Replace the cassette or change the position 
of the protect switch. 92
REMOVE THE CASSETTE Camcorder stopped operating to protect the tape. Remove the  cassette and reinsert it. 20
CHECK THE HDV/DV 
INPUT
(Appears only if a DV cable is 
connected)
The DV cable is not correctly connected to the HDV/DV terminal, or 
the connected digital device is turned off. 66
The video input signal is in a different television system (PAL or 
SECAM). –
CONDENSATION HAS 
BEEN DETECTED Condensation has been detected in the camcorder. 94
CONDENSATION HAS 
BEEN DETECTED 
REMOVE THE CASSETTE Condensation has been detected in the camcorder. Remove the 
cassette. 
94
TAPE END Tape reached the end. Rewind the tape or replace the cassette. –
INCORRECT TAPE 
SPECIFICATION You attempted to play back a tape recorded in a different television 
system (PAL or SECAM) or in a recording standard not supported 
by this camcorder.  –
INPUT SIGNAL NOT 
SUPPORTED The digital device connected with the DV cable is incompatible with 
the camcorder. –
PLAYBACK STD LOCKED
INCOMPATIBLE VIDEO 
INPUT Current camcorder settings do not match the HDV/DV standard of 
the video input signal. Change the [PLAYBACK STD] setting to 
match the video input signal. 40
PLAYBACK STD LOCKED
PLAYBACK IS 
RESTRICTED Current camcorder settings do not match the HDV/DV standard of 
the recording you tried to play back. Change the [PLAYBACK STD] 
to match the recording standard of the tape. 40
HEADS DIRTY, USE 
CLEANING CASSETTE Video heads are dirty. Clean the video heads. 94
NO CARD There is no memory card in the camcorder. 20
NO IMAGES No images are recorded on the memory card. –
CARD ERROR A memory card error occurred. The camcorder cannot record or  display the image.
The error may be temporary. If the message disappears after 4 
seconds and “ ” flashes red, turn the camcorder off, remove the 
card and reinsert the card. If “ ” changes to green or yellow, you 
can continue recording/playback. –
CARD FULL Memory card is full. Erase some images to free some space or  replace the memory card. 64  
						

							
 Trouble?89
Additional InformationDirect Print Related Messages
NOTES
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error 
message appears on the printer’s operation panel, refer to the printer’s instruction manual.
IN CARD POSITION You pressed   while recording still images (  mode). –
NAMING ERROR The folder and file numbers have reached their maximum value.  Set the [FILE NOS.] option to [RESET] and erase all the images on 
the memory card or initialize it. 64
65
UNIDENTIFIABLE IMAGE The image file is corrupted or it was saved using a compression  method other than that compatible with this camcorder (JPEG). –
 TRANSFER ORDER 
ERROR You attempted to set more than 998 transfer orders. 78
PRINT ORDER ERROR You attempted to set more than 998 still images in the print order. 82
CANNOT TRANSFER! You attempted to transfer a still image that cannot be displayed with  this camcorder. –
TOO MANY STILL IMAGES 
DISCONNECT USB CABLE Disconnect the USB cable and decrease the number of still images 
on the memory card to less than 1800. If a dialog appeared on the 
computer screen, close it and then restore the connection. –
COPYRIGHT PROTECTED 
PLAYBACK IS RESTRICTEDYou attempted to play back a copyright protected tape. 73
COPYRIGHT PROTECTED 
DUBBING RESTRICTED You attempted to dub a copyright protected tape. May also appear 
when an anomalous signal is received during analog line-in 
recording. 73
Message Explanation/Solution
PAPER ERROR  There is a problem with the paper. The paper is not correctly loaded or the 
paper size is wrong.
Alternatively, if the paper output tray is closed, open it to print.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing. After  removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to restart  printing.
INK ABSORBER FULL Select [CONTINUE] to resume printing. Contact a Canon Service Center  (refer to the list included with the printer) to replace the ink absorber.
• FILE ERROR
• CANNOT PRINT! You attempted to print an image that was recorded with another 
camcorder, with a different compression, or was edited on a computer.
Message Explanation/Solution
START/STOP  
						

							
90Trouble? 
SET  PRINT ORDER No still image on the memory card has been marked with a print order.  
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn the printer off and then on again. Check the printer status. If the error still persists, refer to the printer’s instruction manual and 
contact the appropriate customer support center or service center.
HARDWARE ERROR Cancel printing. Turn the printer off and then on again. Check the printer  status. If the printer is equipped with a battery, it might be exhausted. In 
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION 
ERROR The printer is experiencing a data transfer error. Cancel printing. 
Disconnect the USB cable and turn off the camcorder and the printer. After 
a short while, turn them on again, set the camcorder to   mode 
and restore the connection. When you are printing using the   button, 
check the print settings. Or, you attempted to print from a memory card that 
contains a large number of images. Reduce the number of images.
CHECK PRINT SETTINGS The print setting cannot be used for printing with the   button.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper  position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.
Message Explanation/Solution