Canon Imageclass D550 User Guide

							Quick View- Perform Useful Tasks
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Page
Before Using the MachineP. 1 - 11
Document and Paper HandlingP. 2 - 12
CopyingP. 3 - 13
Printing from a ComputerP. 4 - 14
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Be sure to read the manual before using 
the machine.
Keep the manual for future reference.
Searching the Installation and 
Connection ProcedureSee the Starter Guide.
Using the Scan FunctionsP. 5 - 1
MaintenanceP. 6 - 1
TroubleshootingP. 7 - 1
Registering/
Setting the Various FunctionsP. 8 - 1
AppendixP. 9 - 1
Security Functions
See the e-Manual.
User Software CD-ROM
Searching in Detail
Basic Operation Guide
 
						

							 
Adjusting the Image Quality According to the DocumentFor details, see Copying from p. 3-1.
You can adjust the density of copies according to the 
document.

Image Quality Adjustment
Enlarged/Reduced CopiesReduced Layout
Copying ID Card
2 on 1
4 on 1
2-Sided Copying
Collating
Density Adjustment
You can adjust the image quality according to the types of 
documents.
A correct selection is necessary for the optimal 
reproduction of the document.
 
Various Copy FunctionsFor details, see Copying from p. 3-1.
You can enlarge or reduce standard size documents to copy 
on standard size paper or specify the copy ratio in 
percentage.
You can copy 1-sided documents on both sides of paper.
You can sort copies into sets arranged in page order. You can reduce multiple documents to copy them onto one 
sheet.
You can make a copy of a 2-sided card onto one side of 
paper.
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CopyPrintScan
Quick View- Perform Useful Tasks
There are a variety of copy functions that are explained in later pages \
of this manual as well as in the e-Manual. You 
can enlarge or reduce copies as well as copy multiple documents onto one\
 sheet. Additionally, you can adjust the 
density and image quality before copying.
Below is a quick overview of highlighted copy features that you can util\
ize in your everyday use.
Sharpness Adjustment
You can emphasize the outline of the image in the 
document or decrease the contrast.
Set »µ¼ Set »´¼
 
						

							Quick View- Perform Useful Tasks
CopyPrintScan
You can enlarge or reduce standard size documents to copy 
on standard size paper or specify the copy ratio in 
percentage.
You can print on both sides of paper.You can reduce multiple documents to print them onto one 
sheet.
Booklet printing allows you to make a booklet by folding 
printouts in half.
You can magnify and divide a single page image to print it out 
on multiple sheets of paper. You can make one large poster 
by joining these printouts together.You can superimpose watermarks (such as [COPY] and 
[DRAFT]) over the documents created by an application.
You can check the printout result on a computer display.
Some printer driver settings are provided as Profiles 
beforehand.
You can perform printing which suits your needs only by 
selecting a Profile.
Various Printing FunctionsFor details, see Printing from a Computer from p. 4-1.
Miscellaneous Printing FunctionsFor details, see Print in the            e-Manual.
Enlarged/Reduced Printing
Booklet PrintingWatermark Printing
Displaying a Preview before Printing
Selecting a ProfilePoster Printing
Reduced Layout
2-Sided Printing
There are a variety of print functions that are explained in later pages\
 of this manual as well as in the e-Manual.  
Enlarge or reduce documents and print multiple-page data onto one sheet.\
 You can also perform 2-sided printing.
Below is a quick overview of highlighted print features that you can uti\
lize in your everyday use.
 
 
						

							 
Saving in a Computer

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Scanning with the MF Toolbox*
Scanning is performed by operating the 
software supplied with the machine.
Scanning from an Application
Scanning is performed using 
your application.
This allows you to open the 
scanned data as is in your 
application.You can easily save scanned documents 
in a computer only by operating the 
operation panel of the machine.
Various scanning settings have been 
prepared for your purposes. Therefore, 
you can create a Searchable PDF* file, 
which can be used for text retrieval or as 
text data, without specifying special 
settings.Scanning with the WIA Driver (Windows XP/Vista/7 Only)
Scanning is performed using the driver system supplied with 
Windows operating systems.
There are various scanning methods.
n
Scanning from the [Scanner and Camera Wizard] dialog box
nScanning from the [Windows Fax and Scan] dialog box
nScanning from Windows Photo Gallery
nScanning from an Application
Saving the Documents Using the Operation Panel of the Machine
Saving the Documents Using Operations from a ComputerFor details, see Scan in the           e-Manual.
For details, see Using the Scan Functions from p. 7-1.
Quick View- Perform Useful Tasks
There are a variety of scan functions that are explained in later pages \
of this manual as well as in the e-Manual. You 
can easily send scanned documents to your computer.  
Below is a quick overview of highlighted scan features that you can util\
ize in your everyday use.
*  If you are using Macintosh, you may not
create Searchable PDF.
*  MF Toolbox for Macintosh and MF Toolbox for Windows may be different in some features.
For details, see the Scanner Driver Guide.
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CopyPrintScan
 
						

							ii
 Contents 
Contents ii
Manuals for the Machine  iv
Available Features  v
How to Use This Manual  v
Important Safety Instructions  vi
Installation Requirements and Handling  x
Legal Notices  xii
Laser Safety  xiv
1.  Before Using the Machine  1-1
Names and Functions on Each Part of the Machine  1-2
Front Side 1-2
Back Side  1-3
Interior 1-3
Multi-purpose Tray  1-4
Paper Cassette  1-4
Operation Panel  1-5
LCD (Standby Mode)  1-6
Copy Mode  1-6
Scan Mode  1-6
Navigating the Menu 1-7
Entering the Menu Screen  1-7
Scrolling Through Menu Items  1-7
Selecting a Menu Item  1-7
Specifying values using the navigation keys  1-8
Returning to the Default Screen  1-8
Text Input Method 1-9
Entering text, symbols, and numbers  1-9
Deleting text, symbols, and numbers  1-9
Setting the Sleep Timer 1-10
Setting the Current Date and Time  1-11
2.  Document and Paper  Handling 2-1
Document Requirements   2-2
Scanning Range  2-3
Copy 2-3
Scan   2-3
Placing Documents  2-4
Placing Documents on the Platen Glass  2-4
Loading Document in the Feeder  2-4
Paper Requirements 2-6
Paper Size  2-6
Paper Type  2-7
Printable Range 2-8
Loading Paper  2-9
In the Paper Cassette  2-9
In the Multi-Purpose Tray   2-11
Precautions when Loading Paper  2-12
Paper Loading Capacity  2-12
Paper Loading Orientation  2-13
When printing paper with a letterhead or logo 
(previously printed paper)  2-13
Printing on Envelopes  2-13
Setting a Paper Size and Type 2-14
Setting a Custom Paper Size  2-14
Selecting Print Side 2-16
When setting this item to  
(the default setting)  2-16
When setting this item to   2-16
3. Copying 3-1
Basic Copying Method  3-2
Checking and Canceling Copy Jobs  3-3
Canceling using the Stop Key  3-3
Checking and Canceling using the Status 
Monitor/Cancel Key  3-3
Copy Settings 3-4
Adjusting the Density  3-4
Selecting Image Quality (Copy)  3-4
2-Sided Copying  3-5
Enlarging/Reducing Copies  3-6
Multiple Documents onto One Sheet (N on 1)  3-6
Collating Copies  3-7
Emphasize the Outline of an Image (Sharpness)  3-7
Copying an ID Card 3-8
Changing the Default Values  3-9
4.  Printing from a Computer  4-1
Installing the Printer Driver  4-2
Printing from a Computer  4-3
Scaling Documents  4-3
Printing Multiple Pages on One Sheet  4-3
2-sided Printing  4-4
Checking and Canceling Print Jobs  4-5
 
						

							iii
5.  Using the Scan Functions  5-1
Basic Operation Methods for Scanning 5-2
6. Maintenance 6-1
Cleaning the Machine  6-2
Cleaning the Exterior  6-2
Cleaning the Interior  6-2
Cleaning the Fixing Unit  6-3
Cleaning the Platen Glass  6-4
Cleaning the Feeder  6-4
Precautions When Cleaning the Machine  6-4
Replacing Toner Cartridges 6-6
About the Supplied Toner Cartridge  6-6
About Replacement Toner Cartridge  6-6
Handling Toner Cartridge  6-6
Using the Toner Saver Mode  6-7
Before Replacing the Toner Cartridge  6-8
Replacing the Toner Cartridge  6-9
Precautions when Replacing Toner Cartridge  6-11
Purchase Consumables 6-12
Recycling Used Cartridges 6-13
The Clean Earth Campaign  6-13
U.S.A. PROGRAM  6-13
Packaging 6-13
Shipping 6-14
CANADA PROGRAM-CANADA PROGRAMME 6-15
Transporting the Machine 6-16
Precautions when Transporting the Machine  6-17
7. Troubleshooting  7-1
Clearing Jams 7-2
Document Jams in the Feeder  7-3
Paper Jams Inside the Machine  7-4
Display Message 7-7
Error Codes  7-7
If  Appears  7-8
Troubleshooting 7-9
Check the Following First  7-9
Is the power switched ON?  7-9
Has the power switch been just turned ON?  7-9
Is the machine in Sleep mode?  7-9
Are the settings proper?  7-9
Is the Error indicator on or blinking?  7-9
Does a message appear on the display?  7-10
If You Cannot Solve a Problem 7-10
If a Power Failure Occurs 7-11
If You Cannot Solve a Problem  7-12
Customer Support (U.S.A.)  7-12
Customer Support (Canada)  7-12
Print Result Is Not Good 7-13
Paper Curls  7-13
Paper Creases  7-13
Printing Is Uneven  7-14
White Specks Appear  7-15
The Toner Does Not Fix onto the Paper Well  7-15
The Printed Paper Has Vertical Streaks  7-16
Smudge Marks of Spattering Toner Appear around the Text or 
Patterns 7-17
The Overall Print Result Is Dark  7-17
Copied Lines and Text Appear Faded  7-18
Printed Bar Codes Cannot Be Scanned  7-18
Paper Jams Occur Frequently When Performing 
2-Sided Printing  7-18
8. Registering/Setting the Various 
Functions 8-1
Setting Menu List  8-2
Printing a User Data List  8-2
Contents of the Setting Menu  8-2
9. Appendix 9-1
Main Specifications  9-2
Machine Specifications  9-2
Copy Specifications  9-2
Printer Specification  9-2
Scanner Specifications  9-3
For Macintosh Users 9-4
Displaying Driver Guides (PDF Files)  9-4
Displaying a Driver’s Help System  9-4
Content of the e-Manual about Features that Are 
Unavailable on the Macintosh  9-4
Index 9-5
 
						

							iv
 Manuals for the Machine 
  
 Starter  Guide 
 e-Manual 
 Basic Operation Guide 
 Read this manual first. 
 This manual describes the settings for 
setting up the machine and installing 
the software. Be sure to read this 
manual before using the machine. 
 Read the desired chapter 
to suit your needs. 
 The e-Manual is categorized by subject 
to find desired information easily. 
 Read this manual next. 
 This manual describes the basic use of 
the machine. 
•  Preface 
•   Installing the Machine 
•   Connecting to a Computer and Installing the Drivers 
•   Appendix 
•  Basic  Operation 
•   Copy 
•   Print  * 
•   Scan  * 
•   Security 
•   Setting and Managing 
fr
om C

omputer 
• 
 Before Using the Machine 
•   Document and Paper 
Handling 
•   Copying 
•   Printing from a Computer 
•   Using the Scan Functions 
•   Maintenance  • 
 Troubleshooting 
•   Registering/Setting  Functions 
•   Appendix 
 This  manual 
*   The e-Manual is included in the User Software CD-ROM. 
•  Troubleshooting 
•   Maintenance 
•   Setting Menu List 
•   Specifications 
   
   
   
*   If you are using Macintosh, see the following Driver Guides or Help for more details on 
these functions.
You can find the driver guides in the following locations on the User Software CD-ROM. 
•   Print: User Software CD-ROM  à [Manuals] à [GUIDE-UFR II-US.pdf ]  
•   Scan: User Software CD-ROM  à [Manuals] à [GUIDE-SCAN-US.pdf ] 
 
						

							v
   Available  Features 
 Symbols Used in This Manual  
 WARNINGIndicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To
use the machine safely, always pay attention to these warnings.
 CAUTIONIndicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the
machine safely, always pay attention to these cautions.
 IMPORTANT
Indicates operational requirements and restrictions. Be  sure to read these items carefully to operate the machine
correctly, and avoid damage to the machine or property.
 NOTE
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is
highly recommended.
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the 
described operations.
 Keys and Buttons Used in This Manual 
 The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual. 
•   Operation panel keys: [Key icon] + (Key name) 
 Example:  [
] (Stop) 
•   Display:  
•   Buttons and items on the computer display: [Preferences] 
  
 Displays Used in This Manual 
 The display used in this manual is the factory preset display for this machine. Depending on the system configuration and product 
purchased, the appearance of the display may differ. 
 How to Use This Manual 
 The following features are available for each model. 


						

							vi
   Important  Safety  Instructions 
 Please read these “Important Safety Instructions” thoroughly before operating the machine. 
 As these instructions are intended to prevent injury to the user and other persons or to prevent destruction of property, always pay 
 attention to these instructions and operational requirements. 
 Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the man ual. 
 Installation  
  WARNING 
•   Do not install the machine in a location near alcohol, paint 
thinner, or other flammable substances. If flammable 
substances come into contact with electrical parts inside 
the machine, this may result in a fire or electrical shock. 
•   Do not place the following items on the machine. 
 -  Necklaces and other metal objects 
 
-  Cups, vases, flowerpots, and other containers filled with 
water or liquids 
 If these items come into contact with a high-voltage area 
inside the machine, this may result in a fire or electrical 
shock. If these items are dropped or spilled inside the 
machine, immediately turn off the power switches of the 
machine and computer (1) and disconnect the interface 
cable if it is connected (2). Then, unplug the power plug 
from the AC power outlet (3) and contact your local 
authorized Canon dealer. 
  
OFF
OFF
(1)
(1) (2)
(3)
(3)  
  CAUTION 
•   Do not install the machine in unstable locations, such as on 
unsteady platforms or inclined floors, or in locations subject 
to excessive vibrations, as this may cause the machine to fall 
or tip over, resulting in personal injury. 
•   The ventilation slots are provided for proper ventilation of  working parts inside the machine. Never place the machine 
on a soft surface, such as a bed, sofa, or rug. Blocking the 
slots can cause the machine to overheat, resulting in a fire. 
•   Do not install the machine in the following locations, as this may result in a fire or electrical shock. 
 
-  A damp or dusty location 
 
-  A location exposed to smoke and steam, such as near a 
cookery or humidifier 
 
-  A location exposed to rain or snow 
 
-  A location near a water faucet or water 
 
-  A location exposed to direct sunlight 
 
-  A location subject to high temperatures 
 
-  A location near open flames 
•   When installing the machine, gently lower the machine to  the installation site so as not to catch your hands between 
the machine and the floor or between the machine and 
other equipment, as this may result in personal injury. 
•   When connecting the interface cable, connect it properly by  following the instructions in this manual. If not connected 
properly, this may result in malfunction or electrical shock. 
•   When moving the machine, follow the instructions in this  manual to hold it correctly. Failure to do so may cause you 
to drop the machine, resulting in personal injury. 
 
 “Transporting the Machine” (àP.6-16) 
 Power  Supply  
  WARNING 
•   Do not damage or modify the power cord. Also, do not place heavy objects on the power cord or pull on or 
excessively bend it. This can cause electrical damage, 
resulting in fire or electrical shock. 
•   Keep the power cord away from all heat sources. Failure to  do so can cause the power cord insulation to melt, resulting 
in a fire or electrical shock. 
•   The power cord should not be taut, as this may lead to a  loose connection and cause overheating, which could result 
in a fire. 
•   The power cord may become damaged if it is stepped on,  fixed with staples, or if heavy objects are placed on it. 
 Continued use of a damaged power cord can lead to an 
accident, such as a fire or electrical shock. 
•   Do not plug or unplug the power plug with wet hands, as  this can result in electrical shock. 
•   Do not plug the power cord into a multiplug power strip, as  this can result in a fire or electrical shock. 
•   Do not bundle up or tie up the power cord in a knot, as this  can result in a fire or electrical shock. 
•   Insert the power plug completely into the AC power outlet.  Failure to do so can result in a fire or electrical shock. 
•   If excessive stress is applied to the connection part of the  power cord, it may damage the power cord or the wires 
inside the machine may disconnect. This could result in a 
fire. Avoid the following situations: 
 -  Connecting and disconnecting the power cord  frequently. 
 -  Tripping over the power cord. 
 
						

							vii
 
-  The power cord is bent near the connection part, and 
continuous stress is being applied to the power outlet or 
the connection part. 
 
-  Applying a shock to the power connector. 
•   Do not use power cords other than the one provided, as  this can result in a fire or electrical shock.  
•   As a general rule, do not use extension cords. Using an  extension cord may result in a fire or electrical shock. 
•   Remove the power plug from the AC power outlet  and refrain from using the machine during a thunder 
storm. Lightening can result in a fire, electrical shock or 
malfunction. 
  CAUTION 
•   Do not use a power supply voltage other than that listed herein, as this may result in a fire or electrical shock. 
•   Always grasp the power plug when unplugging the power  plug. Do not pull on the power cord, as this may expose the 
core wire of the power cord or damage the cord insulation, 
causing electricity to leak, resulting in a fire or electrical 
shock. 
•   Leave sufficient space around the power plug so that it can  be unplugged easily. If objects are placed around the power 
plug, you may be unable to unplug it in an emergency. 
 Handling  
  WARNING 
•   Do not disassemble or modify the machine. There are high-temperature and high-voltage components inside the 
machine which may result in a fire or electrical shock. 
•   Electrical equipment can be hazardous if not used properly.  Do not allow children to touch the power cord, cables, 
internal gears, or electrical parts. 
•   If the machine makes an unusual noise or emits smoke,  heat, or an unusual smell, immediately turn off the power 
switches of the machine and computer and disconnect the 
interface cable if it is connected. Then, unplug the power 
plug from the AC power outlet and contact your local 
authorized Canon dealer. Continued use can result in a fire 
or electrical shock. 
•   Do not use flammable sprays near the machine. If  flammable substances come into contact with electrical 
parts inside the machine, this may result in a fire or 
electrical shock. 
•   Always turn off the power switches of the machine and  computer, and then unplug the power plug and interface 
cables before moving the machine. Failure to do so can 
damage the cables or cords, resulting in a fire or electrical 
shock. 
•   Confirm that the power plug or power connector is inserted  completely after moving the machine. Failure to do so can 
result in an overheating and fire. 
•   Do not drop paper clips, staples, or other metal objects  inside the machine. Also, do not spill water, liquids, or other 
flammable substances (alcohol, benzene, paint thinner, 
etc.) inside the machine. If these items come into contact 
with a high-voltage area inside the machine, this may result 
in a fire or electrical shock. If these items are dropped or 
spilled inside the machine, immediately turn off the power 
switches of the machine and computer and disconnect the 
interface cable if it is connected. Then, unplug the power 
plug from the AC power outlet and contact your local 
authorized Canon dealer. 
•   When plugging or unplugging a USB cable when the power  plug is plugged into an AC power outlet, do not touch the 
metal part of the connector, as this can result in electrical 
shock. 
  CAUTION 
•   Do not place heavy objects on the machine. The object or the machine may fall, resulting in personal injury. 
•   Turn off the power switch when the machine will not be  used for a long period of time, such as overnight. Turn off 
the machine and unplug the power plug if the machine 
will not be used for an extended period of time, such as for 
several days. 
•   Open or close covers and install or remove cassettes gently  and carefully. Be careful not to hurt your fingers. 
•   Keep your hands and clothing away from the roller in the  output area. Even if the machine is not printing, the roller 
may suddenly rotate and catch your hands or clothing, 
resulting in personal injury. 
•   The output slot is hot during and immediately after  printing. Do not touch the area surrounding the output slot, 
as this may result in burns. 
•   Printed paper may be hot immediately after being output.  Be careful when removing the paper and aligning the 
removed paper, especially after continuous printing. Failure 
to do so may result in burns. 
•   When performing copy with a thick book placed on the  platen glass, do not press the feeder forcefully. This may 
damage the platen glass and cause personal injury. 
•   Be careful not to drop a heavy object, such as a dictionary,  on the platen glass. This may damage the platen glass and 
cause personal injury. 
•   Close the feeder gently so as not to catch your hand. This  may result in personal injury. 
•   The laser beam can be harmful to the human body. The  laser beam is confined in the laser scanner unit by a cover, 
so there is no danger of the laser beam escaping during 
normal machine operation. Read the following remarks and 
instructions for safety. 
 
-  Never open covers other than those indicated in this 
manual. 
 -  Do not remove the caution label attached to the cover of  the laser scanner unit. 
       
 
-  If the laser beam should escape and enter your eyes, 
exposure may cause damage to your eyes. 
•   If you operate this machine in manners other than the  control, adjustment, and operating procedures prescribed 
in this manual, this may result in hazardous radiation 
exposure. 
•   This machine is confirmed as the class 1 laser product in  IEC60825-1:2007.