Canon network camera VBC500VD User Manual

							5-15
List of Log Messages
Appendix
B403 Settings change failed [crit]
„HTTP Server Messages 
H143  User name specification error [notice]
H144 Password specification error [notice]
H145 Connection denied due to host access limitation [notice] Description  cannot set config[%1] (B403)
%1 Error number
Meaning  The settings could not be updated. The audio server stops. 
Countermeasure  If the problem persists after rebooting, the camera is faulty. Arrange 
for servicing. 
Description  (http_auth.c.XXX) get_password failed (H143) Meaning  An unknown user was specified in user authentication. 
Description  (http_auth.c.XXX) password doesnt match for %1 %2, IP:%3 (H144) %1 URL XSS vulnerability countermeasure implementation (process 
equivalent to ftpd)
%2 User name
%3 IP address 
Meaning  A wrong password was sp ecified in user authentication. 
Description  (mod_haccess.c.XXX) host %1 access denied (H145) %1 IP address 
Meaning  Connection was denied due to access limitation imposed on the 
host. 
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							5-16
List of Log Messages
„System Messages
S004  Starting and stopping of system [info]
S005  System settings changed [info]
S240 Camera error [warning]
S306 Error on saving settings [err]
S307 Error on saving settings [err] Description %1 webview (S004)
%1 Starting or stopping. 
Meaning  The video server (webview) has started or stopped.
Description  (vbadmin.c.XXX) System settings updated (S005) Meaning  Settings not requiring rebooting were changed. 
Description  serviceman call (S240) Meaning  The camera generated an erro r that requires servicing. 
Description  Cant update system settings (S306) Meaning  An error generated while the syste
m was saving settings. Settings 
could not be saved. 
Countermeasure  Provide enough memory space by deleting unnecessary files in the 
user memory area, etc. 
Description  (vbadmin.c XXX) Cant update system settings (S307) Meaning  An error generated while settings were saved by the setup protocol. 
Settings could not be saved. 
Countermeasure  Provide enough memory space by deleting unnecessary files in the 
user memory area, etc. 
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							5-17
Appendix
List of VB-C500 Viewer Messages
Messages Displayed in the Information Field 
Messages displayed in the information field of the viewer are classified into the following three 
types. 
„ Information Messages
*When the mouse is brought over any of the following GUI parts, a corresponding message appears.
Icon Category Explanation 
 
Information 
Messages Help messages on various buttons, pull-down 
lists, etc., and zoom, frame rate and other 
information from the camera are shown. 
  Warning 
Messages If an unsupported browser is used or audio 
session stops, a message will be displayed to 
alert the user. 
  Error Messages An error message will be displayed if the viewer 
generates an error. 
Message GUI part 
Changes video display size.
Video Display Size Change UI
Changes video capture size. Video Capture Size Change UI 
Switches to full screen mode. Full Screen Mode button 
Pauses/Resumes video. Pause/Resume button 
Reconnects to the camera.  Reconnect button 
Starts/stops receiving audio.
Audio On/Off button, Audio Start/Stop button 
Displays camera controls for 
administrators. Control for Admin buttons 
Changes the camera zoom ratio. Scroll bar for zoom
Zooms the camera in. Zoom Controller (tele)
Zooms the camera out. Zoom Controller (wide)
Switches on/off backlight compens ation. Backlight Compensation button 
Displays camera control privilege stat us. Camera Control Status Indicator 
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							5-18
List of VB-C500 Viewer Messages
„Warning Messages
Switches on camera control privileges. Obtain/release Camera Control button
Switches on/off camera control privileges. Obtain/release Camera Control button
Displays information. Information Field
Message Explanation 
Connection closed by the camera. The camera was disconnected. 
{n}fps Communicating with the camera normally. 
{n}fps Zoom: {z} Communicating with the camera normally. 
Audio connection has been closed. The video session has continued after the 
audio session was disconnected 
(applicable to both transmission and 
reception). 
Message Explanation 
Your web browser is not supported. 
An attempt was made to display video in 
an unsupported web browser. 
Message GUI part 
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							5-19
List of VB-C500 Viewer Messages
Appendix
„Error Messages
Message Explanation 
No response from the camera. Connection failed due to an invalid IP 
address, etc. 
The camera is not available because of too 
many users. The connection limit was exceeded. 
Failed to get camera control privilege.  The request for control privileges was 
denied because the camera was being 
used by Admin Viewer, etc. 
The camera is not available for free 
accesses. The camera could not be connected due to 
address limitation. 
Failed to establish audio connection. C onnection for audio reception failed. 
Please connect to the camera. An attempt was made to operate the 
camera when the camera was not 
connected. 
Please switch on camera control privilege. An attempt was made to operate the 
camera without camera control privileges. 
Another user is already connected as 
Administrator. Admin Viewer is currently connected to the 
camera. 
The viewer is already available in another 
window.  The viewer is already available in another 
window. 
Cookies is not available or blocked on your 
web browser.  Cookies is not availabl
e or blocked on your 
web browser. 
Java script is not available or blocked on 
your web browser. Java script is not available or blocked on 
your web browser.
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							5-20
Restore Settings 
Since the VB-C500VD/VB-C500D supports various functions, it is recommended that you write 
down the settings for respective functions. If you forgot the settings and want to set the camera 
from the beginning, restore the factory settings first. 
* For the factory settings, see P. 5-23.
Restoring the Settings from th e Maintenance Page in the 
Web Browser 
1. Launch the Web browser and display the menu page from which A access various settings.
To display the Setting Menu page, you need to  enter the IP address of the camera, user name 
and Administrator password (  P. xiii, P. 1-8). 
2. On the Setting Menu page, click [Maintenance]. The maintenance page appears. 
3. Click [Exec] under [Restore Settings]. A confirmation message appears, asking if you want to restore the factory settings. To restore 
the factory settings, click [ OK].
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							5-21
Restore Settings
Appendix
4. The camera will be reset to the factory settings. All settings will be reset to the factory se ttings, except for the Administrator password, 
cameras IP address, subnet mask, default gateway address and other network settings, and 
date & time and time zone. 
Initializing with the Reset Switch on the Camera 
If you forgot or dont know the IP address of  the camera or your Administrator password, you 
cannot operate the camera via the network. In this  case, push the reset switch located at the 
bottom of the hole in the molding accessed by removing the dome. 
1. Turn off the camera. 
For information on how to turn ON/OFF the camera power, see Connect the Camera to the 
Network and Turn on the Power ( Start Guide ).
2. Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5  seconds or more. 
The reset switch is located at the bottom of the hole. Push the switch using the tip of a long 
object such as a clip. 
Caution
zWhile [ Restore Settings ] is in progress, never turn off the camera. If the power is 
turned off, the camera may not reboot correctly. 
z  Once [ OK] is clicked, you can no longer stop the process to restore the factory settings. 
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							5-22
Restore SettingsAll settings of the camera, except for the date and time, are initialized. 
Note
If the reset switch is pu shed, the settings will be initialized  including the cameras IP address, 
subnet mask, default gateway address and other network settings. Accordingly, you can no 
longer operate the camera from the PC you were using to connect to the camera before. When 
initializing the camera, use [ VB Initial Setting Tool v5.0.1] installed in your PC to set an IP 
address appropriate for the environment in which the camera is used. See Perform Initial 
Setting of the Camera ( Start Guide ). 
VB-
C500V DVB-
C500D
Reset Switch
Reset Switch
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							5-23
Appendix
List of Factory Settings
The factory settings are shown. If you have changed settings, be sure to write down the new 
settings. 
Item Setting Settings 1
(year/month/day)Settings 2
(year/month/day)
z  User Name (Administrator ID)
z  Administrator password  root
camera
z  Path to Setting pages admin
z LAN
IP Address Setting
IP Address
Subnet Mask
Default Gateway Address
LAN Interface
Maximum Transmission Unit
z IPv6
IPv6
IPv6 Address 
z DNS
Name Server Address 1
Name Server Address 2
Host Name
Host Name Registration  with 
DDNS
z SNMP
SNMP
Community Name
Administrator Contact Information
Administration Function Name
Installation Location 
Manual
192.168.100.1
255.255.255.0
Auto
1500
Enable
Disable
Disable
public
VB-C500VD/VB-C500D
z Current Date and Time 
z Setting
Setting Method
NTP Server (IP Address)
Time Zone Manual
(GMT+09:00) Osaka, Sapporo, 
Tokyo 
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							5-24
List of Factory Settings
zCamera Name
Camera Name (alphanumeric 
characters)
z Camera Initial Settings
AE Mode
Slow Shutter
Shutter Speed 
z Camera Control
Digital Zoom
z Day/Night
Mode
Switching Brightness
Response (sec.)
z Installation Conditions
Image Flip
z External Input Device 1
Device Name (alphanumeric 
characters)
z External Input Device 2
Device Name (alphanumeric 
characters)
z External Output Device 1
Device Name (alphanumeric 
characters)
z External Output Device 2
Device Name (alphanumeric 
characters) Camera
Auto
Disable
1/100
Disable
Manual
Standard
20
Disable
z JPEG
Image Quality: 160 x 120
Image Quality: 320 x 240
Image Quality: 640 x 480
Image Size: Image Transmission
Maximum Frame Rate: Image 
Tr a n s m i s s i o n
Image Size: Upload
z MPEG-4
Video Quality
Video Size
Capture Frame Rate 
z On-screen display
Date display
   Position of date display
   Format of date display
Time display
   Position of time display
Text display
   Position of text display
   Text string display
   Color of text
   Color depth of text
   Color of text outline
   Color depth of text outline 3
3
3
320 × 240
30.0
320 × 240
3
320 × 240
30
Disable
Upper left
YYYY/MM/DD
Disable
Upper left
Display nothing
Upper left
Black
Filling
White
Filling
z General Upload
Upload Upload  Disabled
Item Setting Settings 1
(year/month/day)Settings 2
(year/month/day)
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