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Canon network camera VBM640VE User Manual

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    							Appendix
    7
    261
    Warning log
    System warning
    S220 PAN/TILT operation warning [warning]
    S 230 Decrease of fan rotation speed 
    [warning]
    S 231 Heater unit not operating [warning]
     HTTP server warning
    H201 Timeout disconnect [warning]
    wvhttp warning
    W101 Invalid user name [notice] W102 Invalid password [notice]
    W130 Buffer recovered [notice]
    W201 Invalid panorama image [warning]
    W230 Buffer overflow [warning]
    
    Audio server warning
    B101 Received unusual request [notice]
    Description %1 warning detected. [%2] (S220)
    %1 PAN | TILT
    %2 Warning details
    Meaning An error occurred during operation or 
    stopping of PAN/TILT.
    Countermeasure Check that the camera is not touching  the dome, etc.
    Description FAN %1 speed is too slow. (S230)
    %1 Fan number
    Meaning Detected decrease in fan rotation  speed.
    If this happens frequently, arrange for 
    servicing.
    Description A 24 V AC power source is not  supplied to the heater unit. (S231)
    Meaning A heater unit is attached but not  supplied with a 24 V AC power source.
    Countermeasure The 24 V AC power source required to  operate the heater unit is not being 
    supplied. Check the connections.
    Description a request for %1 timed out after writing  %d seconds (H201)
    %1 Request URI
    %d 360 (Timeout time)
    Meaning Disconnected due to HTTP server  timeout (360 sec.).
    Description user  not found (W101)
    Meaning The camera was accessed by an  unauthorized user.
    Description user  password mismatch (W102)
    Meaning The password is invalid.
    Description stream buffer recovered (W130)
    Meaning Image buffer for stream recording has  recovered.
    Description corrupt panorama image - ignored  (W201)
    Meaning Panorama image information  acquisition failed.
    Description stream buffer overflowed (W230)
    Meaning The image buffer for the stream  recording overflowed and images were 
    discarded.
    Description %1 unusual request[%2] (B101)
    %1 Client host’s IP address
    %2 Unusual type (400 | 404)
    Meaning Refused due to command error (400)  and parameter error (404). 
    						
    							262
    B102 Client connection denied [notice]
    B103 Client forcibly disconnected [notice]
    B201 Event notification failure [warning]
    B202 Event receive failure [warning]
    B203 Audio message send failure [warning]B204 Audio message receive error [warning]
    
    Camera application warning
    C201 Day/Night Mode switching warning 
    [warning]
    C211 Camera control command overflow 
    [warning]
    Video warning
    V200 Video input warning [warning]
    Uploader warning
    A274 Event buffer for upload overflowed 
    [warning]
    Description %1 request denied[%2] (B102)
    %1 Client host IP address
    %2 Denial type (41 | 43 | ...)
    Meaning Client connection was denied due to 
    an authentication error (41), time 
    specification error (42), insufficient 
    resource (43), specification of 
    unsupported codec (45), specification 
    of unpermitted user level (47), too 
    many clients (49) or invalid operation 
    mode (4a).
    Countermeasure 41: Check user name, password or  user list used when connecting.
    42: Check playtime or maximum 
    connection time settings used when 
    connecting.
    43: Reconnect or restart.
    45: Use supported client software.
    47: Check user level used when 
    connecting.
    49: Check client number settings.
    4a: Check if usage of audio server is 
    enabled.
    Description %1 access denied[%2] (B103)
    %1 Client host IP address
    %2 Denial type (41 | 42 | 4a)
    Meaning Connection was initially permitted, but  the setting has subsequently been 
    changed to prohibit access, thereby 
    triggering a forced disconnection (the 
    denial type is the same with B102).
    Description cannot notify %1 event [%2] (B201)
    %1 Event type (ald)
    %2 Error number
    Meaning Failed to notify event.
    Description cannot recv event [%1] (B202)
    %1 Error number
    Meaning Failed to receive event.
    Description audio message send error %1 [%2]  (B203)
    %1 Message type
    %2 Error number
    Meaning Failed to send audio message.Description audio message recv error [%1:%2]  (B204)
    %1 Error number
    %2 Reason for error
    Meaning Failed to receive audio message.
    Description Can’t switch Day/Night mode, because  current mode is Auto.(C201)
    Meaning Day/Night Mode could not be  switched.
    Countermeasure Set Day/Night Mode to manual.
    Description command queue overflowed (C211)
    Meaning The camera control command queue  overflowed, and some commands 
    were discarded.
    Countermeasure Allow a long er interval (200 ms) for 
    sending the camera control command.
    Description video %1 warning - %2 (V200)
    %1 Video number
    %2 Error number
    Meaning An error that permits recovery of the  video input system was detected.
    Countermeasure Change video size or video quality, or  decrease data size for each JPEG 
    image.
    Description event queue is full (A274)
    Meaning Event buffer for upload overflowed.
    Countermeasure Make adjustments to reduce the  number of event occurrences. 
    						
    							Appendix
    7
    263
    A275 Image buffer for upload overflowed 
    [warning]
    Memory card warning
    M201 Memory card is write-protected 
    [warning]
    M203 Not enough space on memory card 
    [warning] M204 Invalid file removed [warning]
    M205 Checking management information file 
    [warning]
    M206 Invalid management information 
    removed [warning]
    Notification log
    
    System notification
    S001  System started [info]
    S 002  System settings changed [info]
    S 010 Event service started [info]
    S 011 Event service shut down [info] S
    012 External device service started [info]
    S 013 External device service shut down 
    [info]
    S 014 Timer service started [info]
    S 015 Timer service shut down [info]
    Description buffer queue is full (A275)
    Meaning Image buffer for upload overflowed.
    Countermeasure Make adjustments to reduce the 
    number of event occurrences. Also 
    adjust the video quality, video size and 
    frame rate for upload.
    Description Readonly filesystem (M201)
    Meaning A write-protected memory card is  inserted.
    Description There is not available space (M203)
    Meaning Insufficient memory card capacity.
    Description Invalid file %1 was removed. (M204)
    %1 Name of removed file
    Meaning An invalid file was removed.
    Description %1 checking management file (M205)
    %1 Start | Finish
    Meaning The memory card may have been 
    removed without being unmounted. 
    Start/finish checking management 
    information file.
    Description Invalid db information(%1)(%2) was  removed(M206)
    %1 Name of management information file 
    containing invalid information
    %2 ID of invalid information
    Meaning Invalid management information was 
    removed.
    Description starting paramd (S001)
    Meaning Parameter management module 
    started.
    Description Updated system settings. (S002)
    Meaning Settings not requiring rebooting were  changed.
    Description starting event (S010)
    Meaning The event service was started.
    Description shutdown event (S011)
    Meaning The event service was shut down.
    Description starting extio (S012)
    Meaning The external device input/output  service was started.
    Description shutdown extio (S013)
    Meaning The external device input/output  service was shut down.
    Description starting timer (S014)
    Meaning The timer service was started.
    Description shutdown timer (S015)
    Meaning The timer service was shut down. 
    						
    							264
    S030 Heater unit detected [info]
    S 070 Change to  SSL certificate [info]
    HTTP server notification
    H143 User name specification error [notice]
    H144 Password specification error [notice]
    wvhttp notification
    W001  Starting and stopping of system [info] W030 
    Startup and shutdown of WebView 
    Livescope Client [info]
    W031 Transmitted video data size [info]
    W040 Clearing to external memory [info]
     Audio server notification
    B001  Starting and stopping of audio server 
    [info]
    B011 Audio client connected [info]
    Description The heater unit is detected. (S030)
    Meaning A heater unit is attached.
    Description ssl:  succeeded to %1 certificate 
    (S070)
    %1 generate | load | delete | restore
    Meaning A certificate was generated/loaded/ deleted/restored
    Countermeasure None
    Description (http_auth.c.XXX) get_password failed,  IP:%1 (H143)
    %1 IP address
    Meaning An unknown user was specified in user  authentication.
    Description (http_auth.c. XXX) password doesn’t 
    match for %1 username%2, IP:%3 
    (H144)
    %1 URL XSS vulnerability countermeasure  implementation (process equivalent to 
    ftpd)
    %2 User Name
    %3 IP address
    Meaning A wrong password was specified in  user authentication.
    Description %1 webview (W001)
    %1 Starting or stopping
    Meaning wvhttp server (w ebview) has started or 
    stopped.
    Description %1%2 host=, user=,  prio=(W030)
    %1 W: WebView session, V: Session-less  video client, N: Session-less event 
    client
    %2 +: Connect, -: Disconnect
    Meaning The camera server client was  connected or disconnected.
    Description %1= host=, user=, video=: (W031)
    1% W: WebView session, V: Session-less  video client
    Meaning When a client disconnected, the total  data that was sent to the client 
    displayed in number of frames.
    Description %1 the image storing - %2 (W040)
    %1 Starting or stopping
    %2 Reason for starting/stopping
    Meaning Started or stopped clearing stream  recording to external memory.
    Description %1 audio. (B001)
    %1 starting | stopping
    Meaning The audio server was started/shut  down.
    Description [%1] %2 connected n=%3 (B011)
    %1 Client type (send | recv)
    %2 Client host IP address
    %3 Total number of clients
    Meaning An audio client was connected. 
    						
    							Appendix
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    265
    B012 Audio client closed [info]
    Camera application notification
    C001  Starting and stopping of camera control 
    module [info]
    C002 Camera application started and 
    stopped [info]
     Video notification
    V001  Starting and stopping of video server 
    [info]
    V020  Starting intelligent service [info]
    V021  Shutting down intelligence service [info]
    Uploader notification
    A004  Starting and stopping of uploader [info]
    A040 Number of uploads (MAIL) [info]
    A041 Number of uploads (FTP) [info]
    A042 Number of uploads (HTTP) [info]
    A120 Resolution of upload destination name 
    failed [notice]
    A121 Connection to upload destination failed 
    [notice]
    Description [%1] %2 closed n=%3 (B012)
    %1 Client type (send | recv)
    %2 Client host IP address
    %3 Total number of clients
    Meaning An audio client was disconnected.
    Description %1 camerad (C001)
    %1 starting | stopping
    Meaning The camera control module started/ stopped.
    Description starting cameraappl (C002)
    Meaning The camera application started.
    Description %1 video (V001)
    %1 Starting or stopping
    Meaning The video server was started/stopped.
    Description starting intelligent. (V020)
    Meaning Intelligent service was started.
    Description shutdown intelligent. (V021)
    Meaning Intelligent service was shut down.
    Description %1 uploader (A004)
    %1 Starting or stopping
    Meaning The uploader was started or stopped.
    Description uploader mail:  normal=%1 test=%2  (A040)
    %1 Number of normal uploads.
    %2 Number of test uploads.
    Meaning Shows the number of uploads  executed.
    Description uploader ftp:  normal=%1 test=%2  (A041)
    %1 Number of normal uploads.
    %2 Number of test uploads.
    Meaning Shows the number of uploads  executed.
    Description uploader http:  normal=%1 test=%2  (A042)
    %1 Number of normal uploads.
    %2 Number of test uploads.
    Meaning Shows the number of uploads  executed.
    Description uploader cannot resolve the server  name (A120)
    Meaning The name of the upload destination  could not be resolved.
    Description uploader cannot connect the server  (A121)
    Meaning Execution of connect to upload  destination failed. 
    						
    							266
    A122 Connection to upload destination failed 
    [notice]
    A134 Invalid upload setting (FTP/HTTP 
    mode) [notice]
    A135 Invalid upload setting (FTP PORT/
    PASV mode) [notice]
    A136 Invalid upload setting (HTTP 
    notification only/image mode) [notice]
    A137 Invalid upload setting (E-mail 
    notification) [notice]
    A138 Invalid upload setting (E-mail 
    notification authentication mode) [notice] Memory card notification
    M001  Starting and stopping of memory card 
    control module [info]
    M002 Valid management information 
    inserted [info]
    M003  Started/finished recreation of 
    management information [info]
     ONVIF notification
    RTP
    R001  Startup of RTP distribution module 
    [info]
    R002  Stopping of RTP distribution module 
    [info]
    Description uploader cannot connect the server 
    (A122)
    Meaning The upload destination could not be  connected due to a reason other than 
    A120 and A121.
    Description ftp/http mode invalid. uploader set   forcibly (A134)
    Meaning The upload mode setting is invalid. The 
    upload function was forcibly disabled.
    Description ftp port/pasv mode invalid. uploader  set  forcibly (A135)
    Meaning The PORT/PASV mode setting in 
    connection with FTP upload is invalid. 
    The PASV mode was forcibly set.
    Description http notice/image mode invalid.  uploader set  forcibly (A136)
    Meaning The notification only/image mode 
    setting in connection with HTTP upload 
    is invalid. The image mode was 
    forcibly set.
    Description mode invalid. uploader set   forcibly (A137)
    Meaning The e-mail notification setting is invalid. 
    Email notification was forcibly 
    disabled.
    Description authentication mode invalid. uploader  set  forcibly (A138)
    Meaning The setting for e-mail notification 
    authentication mode is invalid. 
    “SMTP_AUTH” was forcibly set.
    Description %1 sdctrl (M001)
    %1 Starting or stopping
    Meaning The memory card control module  (sdctrl) has started or stopped.
    Description Valid db information (%1)(%2)(%3)  was inserted (M002)
    %1 Name of management information file  with inserted valid information
    %2 Directory number of  valid information
    %3 File number of valid information
    Meaning Added to management information as  it appears to be a valid video file.
    Description %1 updating management file  (%2)(M003)
    %1 Start | Finish
    %2 Management information identification 
    number
    Meaning Process to recreate management 
    information finished.
    Description starting media_plane (R001)
    Meaning RTP distribution module started.
    Description stoppting media_plane (R002)
    Meaning RTP distribution module stopped. 
    						
    							Appendix
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    267
    R003 RTSP PLAY request received [info]
    R004 RT SP TEARDOWN request received 
    [info]
    R005  Starting multicast [info] R006 
    Stopping multicast [info]
    R101 RTP session timeout [notice]
    R102 Information acquisition failure (RTP 
    payload size) [notice]
    R102 Information acquisition failure (IP 
    address) [notice]
    R103 RT SP authentication failure [notice]
    Description PLAY received:  client_IP=%1, 
    profile=%2, 
    num_of_sessions=%3(V=%4, A=%5, 
    M=%6,BC=%7) (R003)
    %1 Client IP address
    %2 Profile name of requested PLAY
    %3 Total number of client sessions
    %4 Total distribution count of Video stream
    %5 Total distribution count of Audio stream
    %6 Total distribution count of Metadata  stream
    %7 Total distribution count of  AudioBackChannel
    Meaning RTSP PLAY request was received.
    Description TEARDOWN received:  client_IP=%1,  profile=%2, 
    num_of_sessions=%3(V=%4, A=%5, 
    M=%6,BC=%7) (R004)
    %1 Client IP address
    %2 Profile name of requested TEARDOWN
    %3 Total number of client sessions
    %4 Total distribution count of Video stream
    %5 Total distribution count of Audio stream
    %6 Total distribution count of Metadata  stream
    %7 Total distribution count of  AudioBackChannel
    Meaning RTSP TEARDOWN request was  received.
    Description start multicast:  profile=%1,  num_of_sessions=%2(V=%3, A=%4, 
    M=%5,BC=%6) (R005)
    %1 Client IP address
    %2 Profile name of requested  MulticastStreaming START
    %3 Total distribution count of Video stream
    %4 Total distribution count of Audio stream
    %5 Total distribution count of Metadata  stream
    %6 Total distribution count of  AudioBackChannel
    Meaning Multicast was started.Description stop multicast:  profile=%1,  num_of_sessions=%2(V=%3, A=%4, 
    M=%5,BC=%6) (R006)
    %1 Client IP address
    %2 Profile name of requested  MulticastStreaming STOP
    %3 Total distribution count of Video stream
    %4 Total distribution count of Audio stream
    %5 Total distribution count of Metadata  stream
    %6 Total distribution count of  AudioBackChannel
    Meaning Multicast was stopped.
    Description session timeout:  session ID=%1  (R101)
    %1 Session ID
    Meaning RTP session has timed out.
    Description cannot get parameter:   RTP_payload_size (R102)
    Meaning Information acquisition has failed (RTP  payload size).
    Description cannot get parameter:  IP_address  (R102)
    Meaning Information acqui sition has failed (IP 
    address).
    Description RTSP authorization error (R103)
    Meaning RTSP authentication has failed. 
    						
    							268
    R107 RTSP connection failure [notice] 
    Description RTSP Error: error_code=%d: Service 
    Unavailable (R107) 
    %d 400: Value used for RTSP is invalid. 401: RTSP authentication failure or 
    missing valid authentication 
    information.
    457: Playback time for RTSP is invalid.
    501: An invalid RTSP option was used.
    503: Failure to offer service, due to 
    insufficient resources.
    The number of maximum RTP 
    sessions, has passed the limit.
    Meaning RTSP connection has failed. 
    						
    							Appendix
    7
    269
    Messages Displayed in the Information Display
    Messages displayed in the information display of the Viewer are classified into the following three types.
    Warning Message
    List of Viewer Messages
    IconCategoryExplanation
      Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other  information from the camera are shown.
      Warning Message A message will be displayed notifying the user when camera control privileges cannot be 
    obtained, the audio session stops, etc.
      Error Message Displayed when a system error occurs in the viewer.
    MessageExplanation
    Could not connect to the camera. Connection failed due to an invalid IP address, etc.
    The camera is busy. The connection limit was exceeded.
    Failed to get camera control privileges. The request for  camera control privileges was denied because the camera 
    was being used by the Admin Viewer, etc.
    Failed to establish audio connection. Connection for audio reception failed.
    You are not connected to the camera. An attempt was made to operate the camera when the camera was not  connected.
    Please get camera control privileges. An attempt was  made to operate the camera without camera control 
    privileges.
    Another user is already connected as an 
    administrator. The Admin Viewer is already connected to the camera.
    The viewer is already connected in another 
    window. The viewer is already avai
    lable in another window.
    No audio device. The [Audio] button has b een clicked when there is no audio device
    or the audio device has been disabled in the computer.
    Failed to initialize Canon Network Camera Audio 
    Receiver. ActiveX plugin is not installed within
     ten seconds after clicking the [Audio] 
    button.
    Insufficient memory card capacity. An attempt was made  to recording to a memory card with insufficient 
    capacity.
    Recording to memory card is not a llowed. Recording to the memory card  failed because [Memory Card Operation 
    Status] > [Operation Settings] was not set to [Save Logs and Videos].
    You cannot control the camera unless you exit 
    Viewer PTZ. The video was clicked with the Viewer PTZ in the ON state while you have 
    control privileges. 
    						
    							270
    If you have forgotten the settings and want to set the camera from the beginning, restore the f actory default settings first.
    It is recommended that you cr eate a backup file using [Back Up Settings] in  the Camera Management Tool before restoring 
    the factory default settings.
    Note
     For details on using Camera Management Tool, pl ease refer to “Camera Management Tool User Manual”.
     For factory default settings, please refer to P. 273.
    Restoring the Initial Setting from the Maintenance Page in the Web 
    Browser
    The maintenance page appears.
    A confirmation message appears, asking  if you want to restore the default settings. To restore the default 
    settings, click [OK].
    Except for the following items, all user-defined settings wi ll be discarded and restored to factory default settings 
    after the camera is rebooted.
    – Administrator password of the basic settings,  LAN, IPv4, IPv6
    – Date and Time
    – Host access restrictions for security
    –SSL/TLS
    – 802.1X
    Restoring Factory Default Settings  with the Reset Switch on the Camera
    If you have forgotten or do not know t he IP address of the camera or your Admi nistrator password, you cannot operate the 
    camera via the network. In this case, reset the camera.
    Restore Default Settings
    1
    Displays the  Setting Page (P. 60).
    2On the Setting Menu page, click [Maintenance]
    3Click [Exec] of [Restore Default  Settings] in [Tool].
    Caution
     You must not turn off the camera while  it is performing the [Restore Default Settings] operation. Turning off the 
    camera at this stage may result in  disabling its ability to boot correctly.
     Once [OK] is clicked, you can no longer stop the process of restoring the default settings. 
    						
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