Canon network camera VBM720F User Manual
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11 Table of Contents Chapter 5 Admin Tools Admin Tools Overview ............................................................................................... 92 Admin Tools ......................................................................................................................... 92 Privacy Mask Setting Tool .................................................................................................... 92 Panorama Creation Tool ...................................................................................................... 92 View Restriction Setting Tool ............................................................................................... 92 Preset Setting Tool ............................................................................................................... 93 Intelligent Function Setting Tool ........................................................................................... 93 Log Viewer ........................................................................................................................... 93 Recorded Video Utility .........................................................................................................93 Accessing the Admin Tools ....................................................................................... 94 Launching the Admin Tools .................................................................................................. 94 Privacy Mask Setting Tool ......................................................................................... 95 Display Screen of Privacy Mask Setting Tool........................................................................ 95 Setting the Privacy Mask Area .............................................................................................. 96 Changing/Deleting a Privacy Mask Area .............................................................................. 98 Panorama Creation Tool............................................................................................ 99 Display Screens of Panorama Creation Tool ...................................................................... 100 Capturing a Panorama Image ............................................................................................. 100 Saving/Deleting a Panorama Image on the Camera........................................................... 101 Saving a Panorama Image as Image Files/Opening from Image Files............................... 101 View Restriction Setting Tool ................................................................................... 102 Display Screens of View Restriction Setting Tool................................................................ 103 Setting View Restrictions ..................................................................................................... 104 Preset Setting Tool .................................................................................................. 106 Display Screens of Preset Setting Tool ............................................................................... 107 Setting the Preset ................................................................................................................ 108 Preset Tour .......................................................................................................................... 111 Intelligent Function Setting Tool .............................................................................. 113 Display Screen of Intelligent Function Setting Tool............................................................. 116 Flow of Intelligent Function Setting ..................................................................................... 117 Setting Intelligent Function Detection Settings ................................................................... 119 Log Viewer ............................................................................................................... 125 Display Screens of Log Viewer ........................................................................................... 125 Downloading Log Files........................................................................................................ 126 How to View Logs................................................................................................................126 Recorded Video Utility ............................................................................................. 128 Display Screens of Recorded Video Utility ......................................................................... 128 Confirming Recorded Video................................................................................................ 129 Narrowing Down the Number of Videos.............................................................................. 129 Downloading Video ............................................................................................................. 130 Exporting to Video Files That Can Be Played Back ............................................................ 130 Playing Back Videos ........................................................................................................... 130 Deleting Videos ................................................................................................................... 132 Displaying Memory Card Information ................................................................................. 132
12 Control for Admin .................................................................................................... 133 Using Control for Admin ...................................................................................................... 133 Chapter 6 Admin Viewer/VB Viewer Overview of Viewer .................................................................................................. 136 Major Differences Between the Admin Viewer and the VB Viewer ..................................... 136 User Authorities and Camera Control Privileges................................................................. 136 Launching the Viewer .............................................................................................. 138 Launching the Viewer.......................................................................................................... 138 Shutting Down the Viewer ................................................................................................... 138 Connecting from Admin Tools............................................................................................. 138 How to Operate the Viewer...................................................................................... 139 Display Screens of Admin Viewer ....................................................................................... 139 VB Viewer ............................................................................................................................ 140 Obtaining Camera Control Privileges.................................................................................. 141 Controlling the Camera ....................................................................................................... 142 Magnifying Part of the Image (Viewer PTZ) ........................................................................ 145 Cropping and Displaying Part of an Image (Digital PTZ) ................................................ 146 Setting Video and Audio ..................................................................................................... 147 Checking Information .......................................................................................................... 150 Performing Operations and Settings in the Admin Viewer....................................... 151 Transmitting Audio ..............................................................................................................151 Using Control for Admin ...................................................................................................... 151 Displaying Event Status ...................................................................................................... 158 Recording to an Memory Card Manually ............................................................................ 159 Chapter 7 Appendix Memory Card Access .............................................................................................. 162 Modifiers .................................................................................................................. 164 Troubleshooting ....................................................................................................... 166 List of Log Messages ............................................................................................... 168 Log Messages on the Camera ............................................................................................ 168 List of Viewer Messages .......................................................................................... 178 Messages Displayed in the Information Field ..................................................................... 178 Restore Default Settings .......................................................................................... 180 Restoring the Initial Setting from the Maintenance Page in the Web Browser .................... 180 Restoring Factory Default Settings with the Reset Switch on the Camera .......................... 180 List of Factory Default Settings ................................................................................ 182 Index ........................................................................................................................ 191
Chapter 1 Before Use ❏Camera Features ❏Software Information ❏Operating Environment and Precautions
14 This camera integrates both camera and server functions into a compact network camera. Common Features * In this manual, “memory card” refers to the memory cards that can be used with the camera. Features Zoom Lens (Built-in) 20x optical (12x digital) zoom lens with auto focus function 3x optical (4x digital) power zoom lens Number of Effective Pixels Equipped with a CMOS sensor, the camera supports high-quality video monitoring. Approximately 2.1 megapixels Approximately 1.3 megapixels Pan/Tilt Functions You can operate camera angle controls remotely. Also, the speed can be adjusted according to the zoom position. Camera Angle Setting Tool You can make adjustments to the camera angle while viewing video on a PC for hassle-free angle adjustment during installation. Shock Resistant Structure (VB-H630VE/VB-M620VE only)The camera is built with a shock absorbing mechanism and an exterior casing made of 3.5 mm-thick (0.14 inch-thick) polycarbonate resin and aluminum alloy. The cameras dome case also uses special screws that cannot be easily removed. * The features described above do not guarantee that the product will be undamaged if subjected to an impact, nor that the product is tamper-proof or tamper-resistant. Dustproof and Waterproof Mechanisms (VB-H630VE/VB-M620VE only)The camera can be installed outdoors, such as underneath eaves, without any housing. The separately sold genuine heater lets you use the camera in low-temperature environments as cold as -30°C (-22°F). Low Illumination Image CaptureThe camera can capture color images even with low subject illumination. Smart Shade Control Auto Mode The camera analyzes the video brightness, and automatically adjusts the exposure compensation and darkness compensation levels. Video Size Video sizes can be selected from 1080p, 720p, and 4:3 categories. Video sizes can be selected from 720p and 4:3 categories. Video Distribution Supports two video compression methods (JPEG/H.264). Multi-stream distribution using different video sizes belonging to the same category is also supported. Custom Settings Preset camera settings can be applied (or loaded) when switching between Day/Night Mode. SD/SDHC/SDXC Memory Card Support* You can record video and logs when uploading fails, and record video as JPEG or H.264 files to memory cards (manual, timer, and event recording are supported). Recorded Video Utility in Admin Tools allows you to search and play back recorded video. Intelligent FunctionsThe camera boasts a variety of intelligent functions that offer the wide array of detection options. Moving object detection, abandoned object detection, removed object detection, tempering detection, passing detection, volume detection. Small-Scale Video Monitoring via RM-Lite Software (Supplied)By using the supplied network video recording software, RM-Lite, you can record and display live images from up to four cameras.
15 1 Before Use Installed Software „Admin Viewer/VB Viewer (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images. The Admin Viewer lets you monitor all camera controls and events. „Admin Tools (See Chapter 5 “Admin Tools”) The following tools for configuring camera settings and performing management functions are available: Privacy Mask Setting Tool Panorama Creation Tool View Restriction Setting Tool Setting Tool Intelligent Function Setting Tool Log Viewer Recorded Video Utility Included Software The included Setup CD-ROM contains the following software. Install the software on a PC to use it. „ Camera Management Tool (p. 28) This tool is used for batch managing multiple cameras, from making settings to performing maintenance. „Admin Tools Certificate This electronic certificate is required to use the Admin Viewer and Admin Tools. „Camera Angle Setting Tool (See Chapter 3 “Camera Angle Setting Tool”) With this tool, you can operate the camera during installation while you view video over the network on a PC. „.NET Framework 3.5 SP1/.NET Framework 4.5 This execution environment is required to use the software included in the camera. „RM-Lite (p. 17) This software displays and records images from up to four cameras in real time. „Proxy Authentication Admin Viewer/Admin Tools This software lets you use Admin Viewer/Admin Tools via a proxy server with proxy authentication. It is saved in the ProxyAuthSupport folder on the Setup CD-ROM. Additional License (Sold Separately) You can purchase additional licenses as necessary. „Canon H.264 Additional User License AUL- VB (Sold Separately) Additional license added for viewing H.264 video with multiple computers via Admin Viewer or Recorded Video Utility. Each camera includes one license. Additional licenses are necessary for multiple computers to view H.264 video from a single camera. Network Video Recording Software (Sold Separately) You can purchase additional software and licenses as necessary. „RM-64/RM-25/RM-9 This software allows network cameras to be used for multipoint surveillance, and for recording and playing back videos from the camera. The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512 cameras. Camera Software
16 Note Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available. „RM-V This additional license lets you install RM-64/RM-25/RM-9 RM Manager and Viewer on multiple computers. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes. „RM-Lite-V This additional license lets you install the RM-Lite Viewer and RM-Lite Manager on multiple computers. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes.
Camera Software 17 1 Before UseRM-Lite (Please refer to the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Note For details on the usage, operating environment and functions of RM-Lite, please refer to the “Administrator Manual”. TypeOverviewLicense RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG). 1 license RM-Lite ViewerPlays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer. 1 license RM-Lite Manager Used for registering cameras and configuring recording schedules. 1 license Supported camerasVB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE, VB-M740E, VB-H43, VB-H630VE, VB-H630D, VB-H730F, VB-M42, VB-M620VE, VB-M620D, VB-M720F, VB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-S805D, VB-S905F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB-M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi Important To add the RM-Lite Viewer or RM-Lite Manager, you must purchase RM-Lite-V (sold separately). RM-Lite Viewer RM-Lite Storage Server Network Flow of Video from the Camera Flow of Recorded Video
18 For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. Camera Angle Setting Tool, Admin Viewer/VB Viewer, Admin Tools *1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%. *2 The browser must support JavaScript, XAML browser applications, and IFRAME (HTML tag). The VB Viewer requires cookies. *3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included setup CD-ROM, and the appropriate installer is selected automatically depending on the version of Internet Explorer. *4 The included software or the software installed on the camera cannot be started from the Start screen added to Windows 8 or greater. Note For details on the operating environment of Camera Management Tool, please refer to “Camera Management Tool User Manual”. Operating Environment CPUIntel Core i7-2600 or higher Operating Systems*1 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit * 4 Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32/64-bit *4 Windows Server 2008 Standard SP2 32/64-bit Windows Server 2008 R2 Standard SP1 64-bit Windows Server 2012 Standard 64-bit * 4 Windows Server 2012 R2 Standard 64-bit *4 Web Browser*2Internet Explorer 8/9 32-bit Internet Explorer 10/11 Memory2 GB or more Viewer Display1920 x 1080 or higher Software*3 .NET Framework 3.5 SP1 (When using Internet Explorer 8/9) – Must be installed on Windows Vista and Windows Server 2008 systems .NET Framework 4.5 (When using Internet Explorer 10/11) – Must be installed on Windows 7 and Windows Server 2008 R2 systems AudioWhen using the cameras audio feature, the computer audio support feature is required.
19 1 Before Use Notes on Use When the [Windows Firewall] Function is Enabled When the Camera Management Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear. If the [Windows Security Alert] dialog box does not appear, the Windows firewall warning function may be disabled. Follow the procedure below to add the [Camera Management Tool] as a Windows Firewall exception. Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008/ Windows Server 2012 „Registering the IP address of the Camera as a Trusted Site In Internet Explorer 9 or greater and Windows Server 2008/ Windows Server 2012, the security level for Internet sites and intranet sites on Internet Explorer is set to [High] by default. Thus, when accessing the Admin Viewer/VB Viewer, the cameras Setting Page or the Admin Tools, a content block dialog box appears and the page fails to display correctly. To correct this problem, follow the procedure below to register the top page as a trusted site. Note Set the camera IP address with the Camera Management Tool (p. 28). If you skip registration in this step, you can perform registration later using Camera Management Tool (p. 30). Notes on Operating Environment 1Click [Windows Firewall] in [Control Panel] > [System and Security]. 2Click [Allow a program or feature through Windows Firewall] > [Change settings] > [Allow another program]. 3Select [Camera Management Tool], and then click [Add]. 1Click [Tools] menu > [Internet Options] in Internet Explorer. 2Click the [Security] tab.
20 The [Trusted sites] dialog box appears. Note Clear the [Require server verification (https:) for all sites in this zone] check box if it is selected. The camera’s IP address will be registered to the [Websites] list. You can register IP addresses for multiple cameras by using a wildcard (*) when entering the IP address. For example, if you enter “192.160.1.*”, all cameras that share the “192.160.1” portion of the address will be registered as trusted sites. Notes on Use with Windows Server 2008/ Windows Server 2012 „Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012. Before using the tools, register “about:internet” and the host name for the connected camera in the Internet Explorer “local intranet” and “trusted sites” lists. „Web Browser Security Settings When Using SSL Connection When an SSL connection to the camera is made from a web browser (Internet Explorer 9/10/11) in Windows Server 2008/Windows Server 2012, the following operations may display the content block dialog box and prevent further operation. Startup of Admin Tools or Admin Viewer Audio reception from VB Viewer This happens when Internet Explorer Enhanced Security Configuration (IE ESC) is enabled in Internet Explorer 9/ 10/11. Use the procedures below to change this setting. 3Click [Trusted sites] > [Sites]. 4Enter the IP address of the camera under [Add this Web site to the zone], then click [Add]. Important When “about:internet” is registered, the security level in Windows 7 is the same as when using Internet Explorer. After using the Admin Viewer/Admin Tools, it is recommended that you remove “about:internet” and the camera name as necessary and restore the original security level. 1Click [Internet Options] in the [Tools] menu in Internet Explorer 9/10/11 and click the [Advanced] tab. 2Clear the [Do not save encrypted pages to disk] checkbox in [Security].