Canon printer MAXIFY MB5020 User Manual

							•On the Advanced Mode  tab of ScanGear, set  Image Adjustment in Image Settings  to None .
Refer to "Image Settings" for your model from Home of the  Online Manual for details.•
On the Color Settings  tab in the Preferences  dialog box of ScanGear, set  Color Matching.
Refer to "Color Settings Tab" for your model from Home of the  Online Manual for details.
981 
						

							Scanned Image Is Surrounded by Extra White Areas
Check Specify the scan area.
Click 
 (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note
•
Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the  Online Manual for how
to adjust cropping frames with ScanGear (scanner driver).
982 
						

							Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
983 
						

							Position or Size of the Image Cannot be Detected Correctly When
Scanning from the Operation Panel
Check 1  Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
Check 2 Check that the settings match the item to be scanned.
If you cannot scan properly by automatically detecting the item type, specify the item type and size.
When Scanning from the Operation Panel:Refer to "Setting Items for Scanning Using the Operation Panel of the Machine" for your model from Home of theOnline Manual  for details on the setting items when scanning from the operation panel.
When Scanning with IJ Scan Utility:
Scanning Documents
Scanning Photos
Scanning with Favorite Settings
984 
						

							Item Is Placed Correctly, but the Scanned Image Is Slanted
Check When Document or  Magazine is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
985 
						

							Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note
•
You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2  Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be.
Resolution
986 
						

							Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
987 
						

							The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
988 
						

							Problems with Faxing
Problems Sending Faxes
Problems Receiving Faxes
Cannot Send a Fax Clearly
Telephone Problems
989 
						

							Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers
Errors Often Occur When You Send a Fax
Cannot Send a Fax
Check1 Is the power turned on?
•
You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the  POWER lamp is lit), reconnecting it
turns on the power automatically.
•
If you unplugged the power cord after pressing the  ON button to turn off the power (the  POWER lamp is
off), reconnect it, then press the  ON button to turn on the power.
•
If the power was turned off due to power failure, etc., the power is automatically turned on when the
power failure is resolved.
Important
•
Confirm that the  POWER lamp is off before unplugging the power cord, then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
deleted.
For details on how to unplug the power cord, refer to 
Notice for Unplugging the Power Cord .
Note
•
If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
the list of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT) will be printed
after turning the machine on.
For details, see 
Summary of Reports and Lists .
Check2
 Is the document being sent from memory or the fax being received into
memory?
When the message for the transmission/reception is displayed on the Fax standby screen, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is complete.
Check3  Is the machine's memory full?
Delete contents in memory, then send a fax again.
Document Stored in Machine's Memory
Check4  Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Setting the Telephone Line Type
990