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Canon recording software RM25 V10 User Manual

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    Create a Shortcut Icon for Starting the Viewer ....................................................... 10-2
    Camera Maintenance ............................................................................................. 10-2
    About the Latest Camera Firmware ................................................................................. 10-2
    Update the Firmware ....................................................................................................... 10-2
    How to Check the Version ...................................................................................... 10-3
    Checking the version of the Viewer ................................................................................. 10-3
    Checking the version of the Storage Server .................................................................... 10-3
    Functional Limitations for MPEG-4 and H.264 formats .......................................... 10-3
    Index....................................................................................................................... 10-4 
    							Chapter 1
    ❏System requirements (operating environment, supported cameras, license conditions)
    ❏System configuration and design guidelines 
    System requirements
    Operating Environment
    CPU Intel Pentium G6950 2.80 GHz or higher, or an Intel CPU of equivalent class that meets the following 
    Clock: 2.4 GHz or higher
    L2 cache: 512 KB or higher
    L3 cache: 3 MB or higher (only required if the L2 cache is less than 3 MB)
    Number of cores: 2 or more
    Intel Core i5 750 2.67GHz or higher is required when displaying multiple MPEG-4 or H.264 images
    Memory 2 GB or greater
    Hard disk Interface: SAS / SATA
    Cache:16 MB or greater
    Spindle speed: 7200 rpm or faster
    200 MB is required for installation (an additional 500 MB is required if .NET Framework 3.5 SP1 is not 
    Additional space for recording files and other files (the actual space required depends on the number 
    of cameras and the recording settings).
    Additional space for saving extracted video files, as required.
    Network controller 100 BASE-TX or similar, 100 Mbps transfer speed
    Display 1280 x 1024 resolution or higher
    16-bit colors or greater
    NVIDIA GeForce GT 220 or higher graphics card is required, or a graphics card of equivalent class 
    that meets the following requirements, when displaying multiple MPEG-4 or H.264 images:
    Video memory size: 1 GB or greater
    Memory interface width: 128 bits
    Memory clock: 790 MHz or higher
    Others Audio support is required for audio playback (for details, see P. 6-10).
    Operating system Windows Server 2008 Standard Edition (Service Pack 2) 32-bit or 64-bit version
    Windows Server 2008 R2 Standard Edition 64-bit version
    Windows Vista Business (Service Pack 2) 32-bit or 64-bit version
    Windows Vista Enterprise (Service Pack 2) 32-bit or 64-bit version
    Windows Vista Ultimate (Service Pack 2) 32-bit or 64-bit version
    Windows Vista Home Premium (Service Pack 2) 32-bit or 64-bit version
    Windows 7 Professional 32-bit or 64-bit version
    Windows 7 Enterprise 32-bit or 64-bit version
    Windows 7 Ultimate 32-bit or 64-bit version
    Windows 7 Home Premium (Service Pack 2) 32-bit or 64-bit version 
    							Operating Environment
     The system requirments described above are the minimum configuration, assuming the following operating enviroment:
     If you need to operate a high reliability system (such as for 24-hour operation) we recommend that you use a server operating system 
    on the computer that is used for the Storage Server.
     To record for extended periods (8 hours or more per day) in continuous recording mode, or when high-reliability operation is required 
    (such as for 24 hour operation, and high frequency disk access) we strongly recommend that you use a high-reliability SAS hard disk. 
    Using a low-reliability SATA hard disk may result in a disk error in a one to two year period. Therefore, you may need to check the disk 
    for errors on a regular basis, using features such as scan disk. In such a case, recording performance may suffer during checking, due 
    to the increased load on the disk.
     To help ensure stable operation, we recommend that you use a separate computer for the Storage Server and for the Viewer.
     This software does not support external storage, such as USB hard disks and NAS.
     Operation may slow down if the amount of stored data (number of recording files) becomes large.
     We recommend that you operate this software in its own dedicated LAN environment.
     The software may not be able to record images if you use an environment where the IP addresses of the Storage Servers or cameras 
    are occasionally changed. Use fixed IP addresses to ensure proper operation.
     Using IPsec may degrade the performance for recording and displaying images.
     Using anti-virus software or a firewall may affect the performance of the Storage Server and Viewer.
     Running software other than this product or compatible camera management software may cause system operation to become 
     Running Windows Update may cause system operation to become unstable and cause the system to restart.
     Depending on the performance of the computer and the network environment, changes in the photographing environment (such as the 
    time of day and the weather) may result in it not being possible to display recorded or live images according to the specified settings.
     When there is a high load on the CPU or hard disk, images may not be recorded or displayed at the specified frame rate, recording 
    may be interrupted, or the Viewer operation speed may decrease. In addition, recording may be interrupted when the available hard 
    disk space is low.
     You can use the camera audio feature. Review the following items before using the feature.
    – Confirm that the Viewer supports transmission and reception of audio data.
    – The audio stream may be interrupted, depending on the performance of your computer and network environment.
    – Audio may be interrupted when using anti-virus software.
     Before applying a service pack or updating the operating system, please refer to Canon’s compatibility information before performing 
    the update.
     The following languages are supported: Japanese, English, French, Italian, German, and Spanish. Note that Windows Multi-language 
    version is not supported.
     For details on the operating system see “Additional Considerations” in “Operating Environment” (P. 1-4).*1 Assumes a standard resolution ([Image Quality] setting is [3]) and that the receive size and display size are the same. If the receive 
    size and display size are different, performance may decrease due to an increase in processing load.
    *2 If multiple image sizes are combined, the equivalent sizes are four 320 x 240 images for 640 x 480, and eight 320 x 240 images for 
    1280 x 960. For example: Storage Server Maximum storage/playback data rate 17 Mbps
    Viewer Estimated display frame rate *
    11280 x 960: 2 fps *2
    640 x 480: 10 fps *2
    320 x 240: 30 fps *2
    Maximum events processed 10,000 events per day
    1280 x 960 (1 fps)equivalent to 8 fps (1 fps x 8)
    640 x 480 (2 fps)equivalent to 8 fps (2 fps x 4)
    320 x 240 (10 fps)10 fps (same as original)
    Total of 26 fps (8 + 8 + 10) 
     The system environment of the Storage Server will depend on your operating environment (number of cameras, recording frame rate 
    settings, etc.). For details, contact your local supplier.
     The following runtime modules are installed automatically with this software. Please do not uninstall any of these modules.
    – Microsoft Visual C++ 2008 Redistributable
     The information in this guide is current as of January 2011. For the latest information on this product, visit the Canon Web site.
    Additional Considerations
     Do not specify the Windows folder or the Program Files folder on the system drive as the destination for snapshots or 
    image files. You cannot save images or image files to those folders.
     You cannot use the shadow backup feature with this software. For example, once you delete the configuration file for this 
    software, the file cannot be restored with the shadow backup feature.
    The information in this guide is current as of January 2011. For the latest information on this product, visit the Canon Web site.
    This software application includes one license for the Storage Server and one license for the Viewer. The number of 
    computers that a product with one license can be installed on is described below.
    Storage Servers
    With one Storage Server license, you can install a Storage Server on one computer.
    With one Viewer license, you can install the Viewer on one computer.
    Only 1 Viewer can connect to a Storage Server at a time. You can also purchase individual Viewer licenses, therefore you 
    must purchase the same number of licenses as you have Viewer installations.
     Be sure to test the system under your operating environment before starting regular operation.
    Supported Cameras
    CameraFirmware Version
    VB-M700F Ver. 1.0.0 or later
    VB-M600D Ver. 1.0.0 or later
    VB-M600VE Ver. 1.0.0 or later
    VB-M40 Ver. 1.0.0 or later
    VB-C500VD/VB-C500D Ver. 1.1.0 or later
    VB-C60 Ver. 1.1.0 or later
    About Licenses 
    							About Licenses
    „Compatibility with the Network Video Recorder VK-64/16
    Notes on Installation
    This software cannot exist with VK-64/16 on the same computer. Do not install this software onto a computer where 
    VK-64/16 is installed. You can install this software after uninstalling VK-64/16. However, please be aware of the following:
     You cannot use the cameras and recording schedule settings you added with VK-64/16. You must add and configure the 
    cameras and schedules again.
     You cannot use the recording files and event information associated with VK-64/16.
     You cannot play back recordings made with VK-64/16.
     This software requires a computer with specifications that are higher than those required for VK-64/16. Therefore, the 
    computer used for VK-64/16 may not meet the operation requirements for this software.
    Notes on Protocol Compatibility
    This software is not compatible with VK-64/16 protocols, because the protocol used between the Viewer and the Storage 
    Server has been significantly changed. Therefore, you cannot connect to a VK-64/16 Storage Server from the Viewer in this 
    software. Similarly, you cannot connect to this software’s Storage Server from the Viewer in VK-64/16.
    Notes on Recording Data and Event Data Compatibility
    This software uses event data and recording file formats that are different from VK-64/16. VK-64/16 recordings can be 
    played back using QuickTime Player. However, the recordings for this software are not supported by QuickTime Player. 
    Note, however, that you can use QuickTime Player to play back a .mov file created using the [Extract Video] feature in this 
    This software records images from cameras using an IP network, such as a LAN.
    Configuration Example 1
    This example shows the simplest system configuration, where the Storage Server and Viewer are installed on one computer. 
    Up to four cameras are connected and images from the cameras are displayed or recorded using the same computer.
    Configuration Example 2
    You can install a Storage Server and a Viewer separately in two computers on the network.
    RM-Lite operates with one Storage Server Group that contains one Storage Server.
    System Configuration Example
     The load on the Storage Server may increase depending on the number of cameras connected and the recording settings. See 
    “Determining the Capacity of the Storage Server” (P. 1-7) to consider your configuration.
     Regularly check that the time setting is correct on the computers that are running the Storage Server and the Viewer. Also, before 
    changing the time setting on the computers, be sure to first stop the Storage Server and Viewer.
    Storage Server/Viewer
    Image from camera
    Storage Server Group Viewer
    Images from the cameras
    Recorded images 
    Determining the Capacity of the Storage Server
    You must determine the size and configuration of your Storage Server based on the recording and playback data volume 
    per second and the required hard disk capacity.
    „Recording / playback data volume per second and the audio data volume
    If the volume of recording or playback data handled by one server is 80 Mbps or greater, to ensure system stability you 
    should review your recording requirements.
    Audio data requires 64 Kbps of disk space, regardless of the type of camera.
    See “System Information” (P. 7-3) for details on the recording/playback data volume during operation.
    „Hard disk capacity requirements
    The size of the recording file varies depending on how the camera is configured (the settings for image quality and size) 
    and the complexity of actual image.
    Follow these steps to determine the required hard disk capacity.
    The higher the image quality setting the higher the image quality, resulting in a correspondingly higher data volume.
    For general security purposes, you can use 1 to 2 fps. Higher frame rates require more hard disk space.
    We recommend that you add 10 to 20% more space to the calculated hard disk capacity.
    Sample calculations for each video format are shown below, assuming 1000 Kbps = 1 Mbps for the network bandwidth, 
    and 1024 KB = 1 MB for the disk capacity.
    System Design
    The operating performance of this software varies depending on factors such as the usage conditions and the hardware specifications of 
    the Storage Server. Use the figures below only for reference.
    Depending on the hard disk and/or RAID card on your server, the disk write performance may be lower than the above estimates.
    1Decide on the required number of cameras and the image size for recording.
    2Decide on the image quality for each camera.
    3Decide on the frame rate required for recording.
    4Decide on the number of hours per day to record and the number of days to store the recorded data.
    5After deciding on the above parameters calculate the required hard disk capacity based on the recording file size (in KB).
    6If you will also record audio, be sure to calculate the additional amount of hard disk space required for the audio. 
     Image recording from 4 cameras (VB-M40).
     Image size is 320 x 240 and image quality is 3 (data size per frame: 15.3 KB).
     Recording frame rate is 2 fps.
     Data size per second is approximately 30.6 KB (= 15.3 KB x 2 fps).
    Although the actual recording file size depends on the objects recorded by each camera, this calculation assumes the 
    typical sizes given above.
    If JPEG images from 4 cameras are recorded at 2 frames per second in continuous recording mode, the required hard disk 
    space is approximately 10 GB per day (= 30.6 KB x 4 cameras x 60 seconds x 60 minutes x 24 hours = 10,575,360 KB).
    Example of the Data Size for the VB-M700F/VB-M600D/VB-M600VE/VB-M40 (JPEG)
    (Units: KB)
    Example of the Data Size for the VB-C500VD/VB-C500D/VB-C60 (JPEG)
    (Units: KB)
    QualityImage Size
    160 × 120320 × 240640 × 4801280 × 960
    1 2.0 5.2 16.0 51.6
    2 3.0 8.3 25.8 83.3
    3 3.7 10.4 32.5 110.0
    4 4.7 13.6 43.2 152.6
    5 7.4 22.9 78.1 280.9
    QualityImage Size
    160 × 120320 × 240640 × 480
    1 3.5 9.6 27.5
    2 4.0 11.0 31.7
    3 4.4 12.5 35.8
    4 5.6 16.4 47.8
    5 15.8 52.7 171.4
    The actual data size may increase or decrease depending on the objects being recorded. Make sure to confirm the data size for the 
    actual system environment before starting operation. 
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