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D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 1 Profile 42” P rofile 52”/55” P rofile 52” Dual / 55” Dual P rofile 65” Codec C40/C60 Administrator guide For Cisco TelePresence System Codec C40/C60 and Profiles using C40/C60 Software version TC6.3 OCTOBER 2013 Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 2 Thank you for choosing Cisco! Your Cisco product has been designed to give you many years of safe, reliable operation. This part of the product documentation is aimed at administrators working with the setup of the Codec C60/C40 and Profiles using Codec C60/C40. Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded! May we recommend that you visit the Cisco web site regularly for updated versions of this guide. The user documentation can be found on ► http://www.cisco.com/go/telepresence/docs How to use this guide The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.Table of Contents Introduction ........................................................................\ ..... 4 User documentation ................................................................. 5 Software ........................................................................\ ........... 5 What’s new i n this version ........................................................ 6 Profile 42” using Codec C40 at a glance .................................8 Profile 52”/55” at a glance ........................................................ 9 P rofile 52” Dual / 55” Dual at a glance ....................................10 Profile 65” at a glance .............................................................. 11 Codec C60 at a glance ............................................................ 12 Codec C40 at a glance ............................................................ 13 Web interface ........................................................................\ 14 A ccessing the web interface ................................................... 15 Changing the system password ..............................................16 The interactive menu ............................................................... 17 System information .................................................................. 18 P lacing a call ........................................................................\ .... 19 Sharing content ....................................................................... 20 Controlling and monitoring a call .............................................21 Controlling your camera .......................................................... 22 Local layout control ................................................................. 23 Capturing snapshots ............................................................... 24 Controlling the far end camera ...............................................25 Accessing call information ...................................................... 26 Managing the favorites list ...................................................... 27 Favorite list folders .................................................................. 28 S ystem configuration .............................................................. 29 Changing system settings ...................................................... 30 Setting the Administrator Settings menu password ................31 System status ........................................................................\ . 32 Choosing a wallpaper ............................................................. 33 Choosing a ringtone ................................................................ 34 P eripherals overview .............................................................. 35 User administration ................................................................. 36 Adding a sign in banner .......................................................... 40 Managing startup scripts ......................................................... 41 Application programming interface .........................................42 Managing the video system’s certificates ..............................43Managing the list of trusted certificate authorities ................. 44 Adding audit certificates .........................................................45 Setting strong security mode .................................................46 Changing the persistency mode ..............................................47 Deleting trust lists (CUCM only) ..............................................48 Troubleshooting ......................................................................49 Downloading log files ..............................................................50 Upgrading the system software ...............................................51 Backup and restore .................................................................52 System recovery: Revert to the previously used software version ..................... 53 S ystem recovery: Factory reset ..............................................54 Restarting the system ............................................................. 55 System settings .................................................................... 56 Overview of the system settings ............................................57 Audio settings ........................................................................\ . 60 Cameras settings .................................................................... 66 Conference settings ............................................................... 69 FacilityService settings ............................................................ 74 GPIO settings ........................................................................\ .. 75 H323 settings ........................................................................\ .. 76 Logging settings ..................................................................... 79 Network settings ..................................................................... 80 NetworkPort settings .............................................................. 87 NetworkServices settings ....................................................... 88 Phonebook settings ................................................................ 93 Provisioning settings ............................................................... 94 R TP settings ........................................................................\ .... 96 Security settings ..................................................................... 97 S erialPort settings................................................................... 99 SIP settings ........................................................................\ ... 10 0 Standby settings ................................................................... 10 4 SystemUnit settings .............................................................. 10 5 Time settings ........................................................................\ .107 UserInterface settings ........................................................... 10 8 Video settings ....................................................................... 10 9 Experimental settings ............................................................ 124 Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 3 Setting passwords ............................................................... 12 5 Setting the system password ................................................12 6 Setting the menu password ................................................... 12 7 Setting a root password ......................................................... 12 8 Appendices ........................................................................\ .. 12 9 Cisco VCS provisioning ........................................................ 13 0 About monitors when you have a Codec C60 .......................131 About monitors when you have a Codec C40 .......................132 Connecting the Cisco TelePresence Touch 8” controller .....13 3 Advanced customization of video and audio ........................13 4 Optimal definition profiles ..................................................... 13 5 ClearPath — Packet loss resilience .......................................13 6 Requirement for speaker systems connected to a Cisco TelePresence C Series codec ..................................... 1 37 DNAM for Profile 42”/52”/55” ............................................... 13 8 DNAM for Profile 65” ............................................................ 13 9 Factory resetting .................................................................. 14 0 Factory resetting the Touch 8” controller ..............................141 Technical specifications ......................................................... 142 Supported RFCs ................................................................... 15 0 User documentation on the Cisco web site ...........................151 Cisco contacts ..................................................................... 152 Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 4 Chapter 1 Introduction Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 5 This document provides you with the information required to administrate your product at an advanced level. Products covered in this guide: • P rofile 52” / 55” / 65” using C60 • P rofile 52” Dual / 55” Dual using C60 • P rofile 42” / 52” / 55” using C40 • C odec C60 • C odec C40User documentation The user documentation for the Cisco TelePresence Codec C Series has several guides suitable for various user groups.• In stallation guides: How to install the product • G etting started guide: Initial configurations required to get the system up and running • A dministering TC Endpoints on CUCM : Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM) • A dministrator guide (this guide): Information required to administer your product • Q uick reference guides: How to use the product (remote control and Touch controller) • Use r guides: How to use the product (remote control and Touch controller) • C amera user guide: User guide for the PrecisionHD cameras • A PI reference guide: How to use the Application Programmer Interface (API), and reference guide for the command line commands • Use r guide for the TC console application: The free TC Console application provides a graphical interface to the advanced customizable features of the codec. • P hysical interface guides • K nowledge base articles • V ideo conferencing room primer: General guidelines for room design and best practice • V ideo conference room acoustics guidelines: Things to do to improve the perceived audio quality • S oftware release notes • R egulatory compliance and safety information guide • L egal & license information Downloading the user documentation We recommend you visit the Cisco web site regularly for updated versions of the user documentation. Go to: ► http://www.cisco.com/go/telepresence/docs Guidelines how to find the documentation on the Cisco web site are included in the ► U ser documentation on the Cisco web site appendix. Software You can download the software for your product from the Cisco web site. Go to:► http://www.cisco.com/cisco/software/navigator.html We recommend reading the Software Release Notes (TC6), go to: ► h ttp://www.cisco.com/en/US/products/ps11422/tsd_ products_support_series_home.html Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 6 New features and improvements Support for CUCM Extension Mobility The Extension Mobility feature allows you to log in to a TelePresence endpoint with your personal credentials. It is well suited for endpoints that will be used by several users. The feature is fully managed from CUCM (Cisco Unified Communication Manager), and no further configuration is required on the endpoint. When a user logs in, the endpoint adopts the individual user’s default device profile information, including line numbers, speed dials, services links, and other user-specific properties of an endpoint. When another user logs in, the settings and properties change to match the new user. For details on how to setup Extension Mobility, please refer to the Features and Services guide for CUCM at ► h t t p:// www.cisco.com/en/US/products/sw/voicesw/ps556/prod_ maintenance_guides_list.html . Support for non-persistent mode As a general rule, we recommend not to change the default settings for persistency. This means that configurations, call history, internal logs, local phonebook / favorites list and IP connectivity information are stored, and a system restart does not delete the information. In the case were a new user is not supposed to see or trace back to any kind of logged information from the previous session, non-persistent mode may be switched on. In this mode the configurations etc. are stored only in R AM, and will be wiped at every shutdown. The persistency settings can be configured from the Configuration > Security page on the web interface. Support for new languages on Touch 8 The following new languages are supported on Touch 8: Arabic and Hebrew. ICE support on Active control Active Control (introduced in TC6.2) now has ICE support (Interactive Connectivity Establishment, RFC 5245) when registered to a VCS. This means that ICE and Active Control can be used at the same time in this case. Improved quality for presentation sources An input source is fed directly to the encoder. The resolution is not changed as long as it does not exceed the endpoint’s maximum supported resolution and there are no bandwidth restrictions. If the image must be resized to fit a recipient’s screen, the scaling is performed after decoding on the far end. This leads to improved quality for presentation sources that have other resolutions than the traditional video resolutions. Automatic echo reference delay detection in high latency environments Automatic delay detection is introduced for high latency environments; in earlier TC software releases the delay had to be set manually. This makes it easier to configure the echo cancellation correctly when high latency monitors and HDMI audio output are used. This is typically the case for consumer T Vs with image processing. Call History available in the web interface The Call History list is available in the web interface (choose Call Control > Call History in the navigation bar ). You can use the web interface to delete entries or clear the complete list. You can download the Call History in an archive together with the log files if you choose Diagnostics > Log Files in the web interface navigation bar. What’s new i n this version This section provides an overview of the new and changed system settings and new features in the TC6.3 software version. Software release notes For a complete overview of the news and changes, we recommend reading the Software Release Notes (TC6). Go to: ► h ttp://www.cisco.com/en/US/products/ps11422/ tsd_products_support_series_home.html Software download For software download go to: ► h ttp://w w w.cisco.com/cisco/ software/navigator.html Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 7 Extended logging mode for troubleshooting You can switch on extended logging from the web interface. Extended logging may help diagnose network issues and problems during call setup. Extended logging uses more of your video system’s resources, and may cause the system to underperform. Therefore extended logging should be enabled just to reproduce an issue, and then disabled. Other Web interface enhancements • C all state indication available from the top bar on all pages in the web interface. • F ar end camera control.System configuration changes New configurations NetworkServices WelcomeText: Provisioning ExternalManager AlternateAddress: Security Audit Server PortAssignment: SIP Profile Ice Mode: Replacing SIP Profile Ice SIP Profile Ice DefaultCandidate: Replacing SIP Profile IceDefaultCandiate SIP Profile Turn DiscoverMode: SIP Profile Turn DropRflx: SIP ANAT: SIP PreferredIPMedia: SIP PreferredIPSignaling: Video Layout Engine LocalMode: Video Layout PresentationDefault View: Video Layout DisableDisconnectedLocalOutputs: Video OSD CallSettingsSelection: Configurations that are removed Cameras PowerLine Frequency Conference PacketLossResilience Mode Conference LyncCompatibility SIP Profile Ice Replaced by SIP Profile Ice Mode SIP Profile IceDefaultCandidate Replaced by SIP Profile Ice DefaultCandiate Configurations that are modified Conference DefaultCall Protocol OLD: NEW: Conference CallProtocolIPStack OLD: NEW: SIP Profile Type OLD: NEW: SIP Profile Ice Mode OLD: NEW: SystemUnit MenuLanguage OLD: NEW: Video OSD Output[n] OLD: NEW: < A u t o /1/ 2 > Video Output HDMI[n] MonitorRole OLD: NEW: Video Output DVI[n] MonitorRole OLD: NEW: Video Output Composite[n] MonitorRole (o nly C60) OLD: NEW: Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 8 Power cable Mic cable PC cable Ethernet cable In the bottom module: • A udio amplifier (DNAM) • C odec C40 PrecisionHD 1080p camera Monitor 42’’ Full HD LCD Floor standing footplate (Other options: Wheel base or wall mount on pedestal) 2 × Microphones with cablesRemote control Touch controller Profile 42” using Codec C40 at a glance See the installation sheet for the Profile 42” for instructions on how to install the system. Codec C40• F ull HD video • H igh resolution data sharing • F ull HD Multisite • R ich I/O capabilities PrecisionHD 1080p camera Full HD Camera designed for visual communication with: • 12 × optical zoom • F ast and precise pan, tilt and zoom Monitor 42” Full HD LCD, 16:9, 1080 × 1920 resolution Audio module Wide band audio module supporting: • 2 0 kHz A AC-LD • F ull echo canceling • S tereo Audio amplifier Optimized DNAM for the Profile system, providing crystal clear and natural audio Microphones 2 × Microphones Operating devices • T ouch 8” controller (for C Series) • R emote control with A A A batteries Base options Floor standing footplate, wheel base, or wall mount on pedestal Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 9 Power cable Mic cable PC cable Ethernet cable PrecisionHD 1080p camera Monitor 52’’/55” Full HD LCD In the bottom module: • A udio amplifier (DNAM) • C odec C60/C40 Floor standing footplate (Other options: Wheel base or wall mount on pedestal) Three/two microphones Remote control Touch 8”controller (Profiles using Codec C60) (Profiles using Codec C40) Profile 52”/55” at a glance See the installation sheets for the Profile 52”/55” for instructions on how to install the system. Codec C60/C40 • F ull HD video • H igh resolution data sharing • F ull HD Multisite • R ich I/O capabilities PrecisionHD 1080p camera Full HD Camera designed for visual communication with: • 12 × optical zoom • F ast and precise pan, tilt and zoom Monitor 52”/55” Full HD LCD, 16:9, 1080 × 1920 resolution Audio module Wide band audio module supporting: • 2 0 kHz A AC-LD • F ull echo canceling • S tereo Audio amplifier Optimized DNAM for the Profile system, providing crystal clear and natural audio Microphones Three (with C60) / Two (with C40) microphones with cables Operating devices • T ouch 8” controller • R emote control with A A A batteries Base options Floor standing footplate, wheel base, or wall mount on pedestal Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
D14636.12 Profile C60-C40 and Codec C60-C40 Administrator Guide TC6.3, OCTOBER 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reser ved. 10 Power cable Mic cable PC cable Ethernet cable PrecisionHD 1080p camera Dual 52’’/ Dual 55” monitor Full HD LCD In the bottom module:• A udio amplifier (DNAM) • C odec C60 Floor standing footplate (Other option: Wall mount on pedestal) Remote control Touch 8”controller Four microphones Profile 52” Dual / 55” Dual at a glance See the installation sheets for the Profile 52” Dual / 55” Dual for instructions on how to install the system. Codec C60 • F ull HD video • H igh resolution data sharing • F ull HD Multisite • R ich I/O capabilities PrecisionHD 1080p camera Full HD Camera designed for visual communication with: • 12 × optical zoom • F ast and precise pan, tilt and zoom Dual monitor Dual 52” / Dual 55” Full HD LCD, 16:9, 1080 × 1920 resolution Audio module Wide band audio module supporting: • 2 0 kHz A AC-LD • F ull echo canceling • S tereo Audio amplifier Optimized DNAM for the Profile system, providing crystal clear and natural audio Microphones Four microphones with cables Operating devices • T ouch 8” controller • R emote control with A A A batteries Base options Floor standing footplate or wall mount on pedestal Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide