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Comdial Digital Telephone System Programming Manual

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    							COMDlAL
    DSU
    Digital Telephone System
    Video Display Terminal
    Programming Manual
    This publication is’applicable to the following common equipment base
    units GO408 Rev. A and later, GO816 Rev. A and later, or G1632 Rev. A
    and later; with software cartridges IO 408, SO408; 10816, SO816; or
    101632, SO1632 Rev. 
    14A and later. 
    						
    							contents
    11.
    -I
    Table of Contents
    Introducing VDT Programming1
    1.1Using This Book 1
    1.2Knowing The Programming Commands1
    1.3Operating A PC 2
    1.3.1Setting The Data Communication Parameters2
    1.3.2Setting The Terminal Parameters 3
    1.3.3prograrming The System and Loading / Saving The Data Base‘3
    1.4Using The Password 4
    1.5Master Clearing The System 4
    2.Programmiug The System 5
    2.1 Using This Chapter 5
    2.2 Defaulting The System 6
    2.2.1 Default All System Data 6
    2.2.2Default All Line Data2.2.3 Default All Station Data 
    :2.2.4 Default Selected Station Data 6
    2.2.5 Pulse Dial On All Lines 7
    2.2.6 Tone Dial On All Lines 7
    2.2.7 Default Button Mapping On Stations
    72.2.8 Master Clear System Data 7
    2.2.9 Default Toll Restriction Tables 7
    2.3 System Options 8
    2.3.1 Voice 
    / Tone First On Intercom 8
    2.3.2 Station Message Desk 8
    2.3.3 Change Extension Number of Station
    82.3.4 Assign Pilot Number To Department
    92.3.5 Music On Hold 9
    2.3.6 Do Not Disturb Inhibit 9
    2.3.7 Station Monitoring 9
    2.3.8 Tandem Attendant 10
    2.3.9 Voice Male Auto Transfer 10
    2.3.10 Disable Stations 10
    2.3.11 System Alarm Reporting 10
    2.3.12 PA Options 11
    2.3.13 SOHVA Tones 11
    . . .ill 
    						
    							co?ltentsZMZ66-094
    2.4System Timing 12
    2.4.1Recall Tap Time12
    2.4.2
    Pause Time12
    2.4.3Timed Hold Recall12
    2.4.4Transfer Recall Time12
    2.4.5
    Department Transfer Recall Time13
    2.4.6Call Park Recall Time13
    2.4.7DTMF Extended Dialing13
    2.5Load / Save C.O.S. Data14
    2.5.1Transmit C.O.S. Data Using Xmodem14
    2.5.2Receive C.O.S. Data Using Xmodem14
    2.5.3Transmit Auto Dial and Speed Dial NumbersUsing Xmodem 15
    2.5.4Receive Auto Dial and Speed Dial NumbersUsing Xmodem 15
    2.6Serial Communication Parameters16
    2.7C.O.S. Data Printout 17
    2.8Set Clock Date / Time 17
    2.9SMDA Programming 18
    2.9.1Costing Band Assignments18
    2.9.2Set Dial Time Limit18
    2.9.3Set Answer Time Limit18
    2.9.4Define Department Numbers18
    2.9.5Assign Station To Departments18
    2.9.6Account Codes 19
    2.9.7Call Cost Table20
    2.9.8Call Cost Exception Table20
    2.9.9Automatic Reports 20
    2.9.10SMDA Delete By Attendant21
    2.9.11SMDA Reports 21
    2.10SMDR Print Parametersil
    2.11Logical Physical Assignments - Stations2.12Logical Physical Assignments 
    - Lines
    2.13Automatic Set Relocation22
    2.14Feature Inhibit Programming
    23
    2.15Enable All Inhibit Programming 23
    2.16LCD Messages 24
    2.16.1Display Current Messages 24
    2.16.2Leave A Custom Message24
    2.16.3Enter “BACK AT” Message
    25
    2.16.4Enter “CALL” Message25
    2.16.5Clear An LCD Message25
    22
    22
    iv 
    						
    							Contents
    2.17Specialized Route Access 26
    2.17.1Specialized Route Access Feature26
    2.17.2Assign Line Group Number to Office Code26
    2.17.3Assign Line Group Number to Area Code
    26
    2.17.4Assign Line Group Number to Special Table26
    2.17.5Overflow Line Group 26
    2.17.6Assign Area Code 27
    2.17.7Clear Area Code 27
    2.17.8Assign Insert Digit 27
    2.17.9Clear Insert Digit 27
    2.17.10SRA Wait Time
    2.18Software Version Number 28
    3.Programming The Lines29
    3.1
    3::
    i:S
    E
    3:8
    3.9
    3.10
    3.11
    3.12
    3.13
    3.14Using This Chapter29
    LineType 29
    Line Assignment 29
    Line Dialing Mode 30
    Line Privacy Release Mode30
    Toll Restriction Table Assignments30
    Line Abandoned Hold Release 30
    Set Up A Line31Assign Name 31
    Assign Line to Department31
    Exclusive Hold 31
    Voice Mail Line ID.32
    D.I.S.D. Assignments32Caller ID. 32
    4.Programming The Stations. 33
    to;
    4:3
    4.4
    LE.
    4.6.1
    4.6.2
    4.6.3
    4.6.4
    4.6.5
    4.6.6
    4.6.7
    Using This Chapter33
    Set Up A Station33
    Assign Name to Station33
    Assign Station To A Department 34
    Assign Station To A SOHVA Group34
    Line Intercom Features34
    Prime Line34
    Ringing Line Preference34
    Line Access Deny34
    Line Originate Deny 35
    Idle Line Preference 35
    Block Voice Announce Intercom
    35
    Station Audible Monitoring35
    V 
    						
    							Conte?ltkZMZ6tSO944.7
    4.7.1
    4.7.2
    4.7.3
    4.7.44.8
    4.9
    4.10
    4.11
    4.12Ringing Assignments 36
    Personal Ringing Tone36
    Direct / Delayed Ri.n$ng36
    Night Ringing
    Distinctive Ringing for AT1
    36Button Mapping 37
    Toll Restriction Administration37
    Automatic Busy / RNA Call Forwarding37
    Miscellaneous Features Prograxn$ng38
    Speakerphone Coeffkients
    5.Toll Restriction Table Administration41Build 
    / Modify an Allow Table41
    Build 
    / Modify a Deny Table41Clear a Table 
    / Entry41
    Toll Restriction Programming Steps42
    6.Information43
    7.Records45
    6.1
    6.2
    2::System Records 45
    Line Records
    Station Recordszi
    Toll Restriction Records73
    8.Index78 -
    59Index78 
    						
    							ZMZ66-094ZntroductionIntroducing VDT Programming
    1.1Using This Book
    This publication provides instruction for programming a digital telephone system, or Digital Service Unit (DSU),
    using a Video Display Terminal 
    (VDT).You can use a personal computer that is running a terminal emulation
    software program as a VDT if desired (See pages 2 and 3).Refer to the Digital Telephone System Manual.
    IMI66-107, section 4-77, for a detailed discussion about VDT connection and use.
    We have preprogrammed the telephone system to a user-oriented set of operational parameters known as 
    defcrulr
    dues. In many cases, these 
    vi$es will provide operating conditions that are completely acceptable to the site
    requirements. With these defaulted values, the system is completely 
    opetational as soon as you install and apply
    power to it.
    On those occasions where the default values do not fit the site requirements, you can reprogram the
    system to customize the operational parameters to meet those requirements.
    NOTE:For several of the KDTprogrammingfunctions, you must use dflerent menus to completely program the
    function.For example, Toll Restriction is done on the Station C.O.S. menu, the Line C.O.S. menu and the
    Toll Restriction menu.If you are unsure about a particular function, check the index in the back of the
    book for all page listings forthat function.
    Descripfion:The on-screen programming is menu driven and fairly self explanatory. The following commandSWillb-2
    useful to you in programming the system-
    NOTE: All of this information can be obtained by entering the Information menu, number 5 on the Main menu.
    ToProgram:lTo quit a programming procedure, either press RETURN (ENTER on some VDT keyboards),
    which returns you to the top of the current menu,-OR-
    CTRL C, which returns you to the top of the main menu.l
    To display the help menu (if one is available to you) press the ? key (the system is waiting at the
    same prompt line as it was before the help menu was requested).l
    To print the menu that you are currently using, press the 8 key.
    NOTE: There are also special line edit characters that you will need to know.l
    To cause the current response line to be echoed for review press CTRL R.l
    To cause the current response line to be deleted press CTRL D.l
    To cause class of service data printout to stop scrolling so that it can be viewed press CTRL S.l
    To cause class of service data printout to resume press any key.
    -l- 
    						
    							PCoperati5nIMA%-094
    1.3Operating A Personal Computer
    The following procedure is given as a typical example for using a PC and an XMODEM-type communications
    software program to program the digital telephone system.It is only provided for illustration 
    andzference purposes
    and describes a set-up using a typical 
    communications software program known as PROCOMM(produced by
    Datastorm Technologies, Inc.).Many other communications software programs are also available that you can use
    for this purpose. While individual operating procedures will vary with different communications software programs,
    the general process is similar to this.
    Perform turn-on and program-load procedures. If operating through modems, take action to establish a
    communications link between the PC and the digital telephone system.
    If you have 
    dii connected your PC to the digital telephone system, match the data communications parameters
    of the software program to those now 
    programmed at the digital telephone system.
    If you are employing remoteprogramming,match the data parameters of the PC to the modem connected to it.
    The modem connected to the digital telephone system must match its data 
    parameter as well.
    NOTE:Remember, g-bit data is required for XMODEM protocoLIf the digital telephone system is not now
    programmed to provide 
    g-bit data, you will have to reprogram it from station 10 before remote data
    communications can take place.You should set the baud rate to match the modem or the PC at the same
    time.1.3.1 Setting The Data
    Communication Parameters on A PC
    Ik?saiption:‘Ihe data communication parameters are those parameters (baud rate, stop bits, data bits) for the DSU.
    NOTi%‘:. Remember, the baud rate setting of the PC or data terminal, the data modems, and the digital telephone
    system must be the same. Always change the programming parameters 
    of the DSUjkt, then the
    programming 
    termi&
    To Program:1.Once in PROCOMMTM Press ALT P
    2.Press 11 and RETURN (This action selects a baud rate of 9600 baud)
    3.Press 17 and RETURN (This action selects 8-bit data)
    3.Press 18 and RETURN (‘Ihis action selects one stop bit)
    4.Press 24 and FEIURN (‘Ibis action saves the data parameters)
    -2- 
    						
    							ZMZ66-094PC Operation
    I.32Setting The Terminal Parameters
    Jh?scription:The Terminal parameters are the matching parameters for the DSU. Remember, all of them must be the
    same as they are for the DSU.NOTE:
    Setting the terminal emulation for a Wyse-50 or VT-100 emulation will provide a compatible set of &fault
    values; however, any 
    emukztion which provides fill duplex operation is satisfactory.
    ToProgram:1.Once in ?RQCOMMTM k.ss ALT S2. 
    Press2andRETURN3. 
    PresslandRETURN
    4.Use arrow keys to select VDT-100 or similar emulation then press RETURN
    5.Press ESC to finish6. 
    PressSandRETURN(l%is action saves the terminal parameters)7. 
    PressESCandRETURNto end the terminal parameter set up
    1.33Programming The System and
    Loading /Saving The Data Base
    Desciipfion:When programming from a remote personal computer, you will need to load and / or save your
    programming decisions.This is not available as a feature if you are programming via a 
    Wyse 50 terminal.
    ToProgram:1.When computer screen displays a prompt for password, type I f 7 4 6 % then press RETURN (Ihis
    causes main COS programming menu to be displayed)
    2.From main menu, make all selections necessary to perform class of service programming then return to
    the main menu
    3.From main menu, press 1 and RETURN(This causes system COS programming menu to be displayed)
    4.From the system menu, press 4 and RETURN(Ihis causes load/save menu to be displayed. From
    load/save menu, down-load COS data from digital telephone system to computer or up-load COS data
    from computer to digital telephone system)
    5.Down-Load COS Data From Digital Telephone System To PCA. 
    Pre.ss1andREKlRN
    B. Press PAGE DOWN
    C.F’ress 1 to choose XMODEM protczol
    D.Type file name for down-loaded COS data to save into--include destination drive (for example,A: 
    cust.001)
    E.Press RETURN. The COS data, as programmed in the digital telephone system, is automatically
    down-loaded to the computer file
    6.UpLoad COS Data From PC To Digital Telephone SystemA. Press 2 then RETURN
    B. Press PAGE UP
    C.Press 1 to choose XMODEM protocol
    D.Type file name of saved COS data-include source drive if necessary
    E.Press RETURN. 
    The COS data, as stored in the computer file, is automatically uploaded too the
    digital telephone system
    7.From load/save menu, press 3 to down-load currently stored auto dial and speed dial numbers or
    press 4 to upload them
    8.If transfer is completed properly, screen will display “Xmodem transfer complete, no errors.”
    9.Return to main menu and log off
    -3- 
    						
    							Programming Introduction
    1.4Using the Password
    ZMI66-094
    To enter the programming mode, you must first enter the password Q*746*).
    If you have not made a programming
    choice within a set amount of time, approximately three minutes, the system will automatically logoff. If logoff
    occurs, you must re-enter the password.
    1.5Master Clearing the System
    Before you begin any programming, you can master clear the system. Master clearing returns the entire system to
    default conditions.
    NOTE:Do not do this unless you want to clear all of the programming.
    Description:Returns entire system configuration to factory settings and clears all stored auto and speed dial nwnbers.
    ToProgram:1.Key in the password I*746* (this will get you into the main menu) and REIURN
    2.Press 1 for System C.O.S. and RETURN
    3.Press 1 for System Defaults and RETURN
    4.Press 8 for Master Clear System Data and RETURN5. 
    PressytoconfmnandRETURN6. 
    PressCTRLCtoreturntomainmenuandRETURN4 
    						
    							IM66-094system C.O.S. RogmnImingProgramming The System
    2.1Using This Chapter
    Programming the customer’s new system is the most intricate and important aspect of the installer’s job. Chapter
    Two deals only with the programming of the system, which means that you are setting the parameters 
    char will be
    truefor the entire sysrm.Jf you are unsure whether or not you are programming the correct function, check tbe
    features chapter of 
    JMI66-107 for a full definition of the features.You should make a record of all your
    programming decisions--it will help you keep track of what you have done and will help you trouble-shoot any
    problem that might arise later.When you need to make a 
    record of your programming decisions, use the records
    sections provided in the back of this manual.
    lTo Enter the System class of Service menu, Press I on the Main menu.
    -5 
    						
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