Comdial Dsu II Installation Manual
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2.15.3 Checking The General Operating Conditions 1. Check the green light emitting diode (LED) system status indicator. Be sure that it is on steady. If it is off or flashing, refer to the paragraph titledChecking the System Status Indicator. 2. Refer to the user’s guide for operating information and perform a general operational test of the system by exercising the features from station port 10 or 11. Operational parameters are per the system default conditions as detailed in Chapter 4 until class of service programming is performed. 3. Once the basic system is verified as operational, perform the class of service programming as described in Chapter 3. 2.16 Isolating Failures Section 2.17 will help you to find and identify problems that might occur in the digital telephone system. 2.16.1 Checking The System Status Indicator A green LED located on the common equipment cabinet is the system status indicator. This indicator light comes on when power is supplied to the system. If the indicator flashes after power up, it signals that the processor has failed or that the software is not operating. Unplug and reconnect the AC power to the power supply and observe the LED indication. If it still shows a flashing indication, equipment replacement may be necessary. 2.16.2 Testing The Stations To test the multiline stations for proper operation: 1. Disconnect line cord at station base then reconnect it. 2. On DigiTech telephones, press and hold theMUTEbutton. OnImpactand Impression telephones, press and hold1on the keypad. Station will automatically perform self test routine. 3. Release test button as soon as test begins. Sequence of test is as follows: a. indicators will light in sequence, b. ringer will sound—be sure volume is set to low or high, c. indicators and ringer will then turn off at the same time. 4. Replace any station that does not pass the self test. DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 51
2.17 Loading And Up-Grading The System Software The DSU II contains flash memory that you load with operating software when you install the system and later re-load with software up-grades as they become available. The operating software package consists of three parts: The boot-loader EPROMs that is factory-installed as part of the system, and the software key and software disks that you order separately. The software disks include the boot loader interface disk and the operating software disks. 2.17.1 Introducing The Software Key The software key is a hardware device to un-lock the DSU II so it can accept the system operating software. Factory technicians program and initialize the software key, and make it available in several different configurations. The configurations are as listed below: DSUII–SW01 DSUII–SW05 DSUII–SW10 DSUII–SW25 The configurations control the number of times that you can use a key to load or up-grade operating software into a system; however, it does not matter which DSU II system you load. (For example, with a DSUII–SW01 key, you can load any DSU II system one time; however, with the DSUII–SW25, you can load or up-grade one system 25 times or load 25 different systems one time—your choice.) IMI66–132 DSU II Digital Telephone System 2 – 52 Installing The DSU II Digital Telephone System
2.17.2 Introducing The Software Disks There are several standard 3.5-inch magnetic diskettes for each software part number. This group of diskettes include the boot loader interface and the system operating software. You place these diskettes (commonly referred to as floppy disks), into your personal computer (PC) in a certain order just as you would any set of program disks. CAUTION The system operating software is unique for each of the three system sizes. Be sure that you load the correct system software for the size system that you are installing. Parallel Port 25-Pin D Connector Rear View of Typical Personal Computer (PC) Security Key Connect To Computers Parallel PortCAJS031j.cdr Modular To EIA Adapter Connect To Serial Port (Both 9-Pin and 25-Pin adapters are available.) Connect To COM 1 Port On DSU II 4-Conductor Line Cord Serial Ports 9-Pin D Connector 25-Pin D Connector Connecting The Security Key DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 53
2.17.3 Loading The Software Installing The Bootloader Interface You must install the boot loader interface on your PC before you can install the system operating software. Installing The Bootloader Interface Software With Windows 95* 1. Insert the bootloader interface disk (labeleddisk1) in your PC’s disk drive. 2. From the Startmenu, selectRun. 3. At the prompt line, type::\disk1\setupwhere is the letter of your source disk drive. 4. Click Ok. The Bootloader Interface installation window appears. NOTE: Alternately, you can use the Explorer Viewto navigate to the source and then to the disk1 folder. Once there, double click onsetup.exeand the Bootloader Interface installation window appears. 5. Remove the bootloader interface disk from you computer’s disk drive. 6. From the Bootloader Interface load window, follow the on-screen prompts to finish loading the software. The installation creates a DSU II BTLDR I/F window complete with appropriate icons. NOTE: Your PC’s screen may now show the DSU II BTLDR I/F folder; however, if it does not: select Start, then selectPrograms, and then navigate to DSU II BTLDR I/F folder. 7. From the DSU II BTLDR I/F window, double click on the Install SKey Drivericon. 8. Select Expressand follow the on-screen prompts. 9. When you reach the prompt to restart windows, do so. *Windows 95 is a registered trademark of Microsoft Corporation, Redmond, Washington IMI66–132 DSU II Digital Telephone System 2 – 54 Installing The DSU II Digital Telephone System
Installing The Bootloader Interface Software With Windows 3.1* Or Windows For Workgroups 3.11* 1. Insert the bootloader interface disk (labeleddisk1) in your PC’s disk drive. 2. From the File Managermenu, selectRun. 3. At the prompt line, type::\disk1\setupwhere is the letter of your source disk drive. 4. Click Yes. The Bootloader Interface installation window appears. NOTE: Alternately, you can use the File Managerto navigate through its tree view to the source and then to the disk1 folder. Once there, double click onsetup.exe and the Boot loader Interface installation window appears. 5. Remove the boot loader interface disk from you computer’s disk drive. 6. From the Boot loader Interface load window, follow the on-screen prompts to finish loading the software. The installation creates a DSU II BTLDR I/F folder complete with appropriate icons. NOTE: Your PC’s screen may now show the DSU II BTLDR I/F folder; however, if it does not: use the program manager to navigate to DSU II BTLDR I/F group. 7. From the DSU II BTLDR I/F window, double click on the Install SKey Drivericon. 8. Select Expressand follow the on-screen menu prompts. 9. When you reach the prompt to restart windows, do so. *Windows 3.1 and Windows For Workgroups 3.11 area registered trademarks of Microsoft Corporation, Redmond, Washington DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 55
Un-installing The Bootloader Interface The software provides a means by which you can un-install it if you wish. For Windows 95 operating systems, 1. From the Startmenu, selectPrograms, and navigate to the DSU II BTLDR I/F folder. 2 Double click on the Unstallicon. 3. In the event that you were accessing the DSU II BTLDR I/F folder and its contents, you may need to manually delete the folder and its contents. From Explorer view, navigate through to WINDOWS, then toSTART-MENU, then toPROGRAMS, and finally toDSU II BTLDR I/F . From there, delete all short-cuts associated with the bootloader interface. For Windows 3.1 and Windows For Workgroups 3.11, From the Program Manager, navigate toDSU II BTLDR I/F, and double click theUninstall icon. Installing The System Operating Software CAUTION In this software loading sequence, the system will prompt you to save the class of service data base. ALWAYS SAVE THE DATA BASE FIRST before you proceed with the software load. Saving the data base first ensures that you will have it available should something go wrong during the software loading procedure. Later, after you have finished loading the system software, master clear the system and reload the data base that you saved before you loaded the software. Saving The Class Of Service Data Base(Using An XMODEM-Type Communications Program) Use the PC and an XMODEM-type communications software program to save the DSU II system’s class of service data base before you load the software. The following procedure illustrates a typical data base down-load usingPROCOMM(produced by Datastorm Technologies Inc.). Other software programs are also available that you can use for this purpose. 1. When the PC display prompts for a password, typeIS746Sor the current system password and pressRETURN(This causes main COS programming menu to be displayed). 2. From main menu, make all selections necessary to perform class of service programming then return to the main menu. 3. From main menu, press1andRETURN(This causes system COS programming menu to be displayed). IMI66–132 DSU II Digital Telephone System 2 – 56 Installing The DSU II Digital Telephone System
4. From the system menu, press4andRETURN(This causes load/save menu to be displayed.) From load/save menu, you can down-load the COS data base to your PC (usually to some temporary location on your hard drive). To down-load the data base, (a) press1andRETURN, (b) pressPAGE DOWN, (c) press1to choose XMODEM protocol, (d) type destination file name for the down-loaded data base—include destination drive (for example, C:\ cust.001) (e) pressRETURN. The data base automatically down-loads to the destination file. To down-load speed dials and auto dials, (a) press3andRETURN, (b) repeat above steps b–e. To up-load the data base after you have up-graded the system operation software and master-cleared the system, (a) press2thenRETURN (b) pressPAGE UP (c) press1to choose XMODEM protocol (e) type file name of saved COS data—include source drive if necessary (f) pressRETURN. The data base is automatically up-loads to the DSU II system. To up-load speed dials and auto dials, (a) press4andRETURN, (b) repeat above steps b–f. If the up-load completes properly, the screen displays:Xmodem transfer complete, no errors. 5. Return to the main menu and log off. DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 57
Loading The System Operating Software(Using The DSU II Bootloader Interface) 1. Connect the security key to the parallel port on the PC. NOTE: If you wish to view the available up-grade count and the system type supported by the security key, select Keyfrom the main menu and then selectView. 2. Install the system operating software disk (labeleddisk2) in your PC’s disk drive. (Alternately, you could have pre-loaded the disk’s contents into a file location on your PC’s hard drive.) 3. With Windows 3.1 click the boot loader icon to open the DSU II BTLDR I/F window and from there click the Boot loader Interfaceicon. With Windows 95, select Start,Programs,DSU II BTLDRI_F, andDSU II Boot loader Interface . The DSU II Boot loader Interface window will open. 4. From the DSU II Boot loader Interfacewindow, select theSystemdrop-down menu, and then select Upgrade. 5. Follow the on-screen prompts until you reach the Logon Dialog window. 6. At the Logon Dialog window, select the appropriate user type, and typeIS746Sor your current system programming password. 7. Follow the on-screen prompts until you reach the appropriate DSU II System Binary File Selection Dialog box. 8. Use the Drive pull-down menu to select the location where the DSU II System Binary File resides. 9. Navigate to and then select the appropriate DSU II System Binary File displayed in the File Selection Dialog box. The system software load automatically begins. A typical load will take approximately nine minutes. IMI66–132 DSU II Digital Telephone System 2 – 58 Installing The DSU II Digital Telephone System
Master Clearing The System After you load the system operating software, master clear the system. Master clearing returns the entire system configuration to factory settingsand clears all stored auto and speed dial numbers. NOTE: Do not do this unless you want to clear all of the programmed data base. 1. Type the passwordIS746Sÿ(this will get you into the main menu) andRETURN. 2. Press1for System C.O.S. andRETURN. 3. Press1for System Defaults andRETURN. 4. Press8for Master Clear System Data andRETURN. 5. Pressyto confirm andRETURN. 6. PressCTRL Cto return to main menu andRETURN. 7. Up-load the class of service data base that you saved before you loaded the system operating software (see the previous paragraph titledSaving The Class Of Service Data Basefor up-loading procedure. DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 59