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Comdial DXP, DXP Plus, Impact FX Digital Communication System Instructions Manual
Comdial DXP, DXP Plus, Impact FX Digital Communication System Instructions Manual
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DXP, DXP Plus, Impact FX Digital Communication System General Description For The Common Code Base Software Feature Set 13B The information in this publication is applicable for software Feature Set 13B. GCA40–213.02 11/99 printed in U.S.A.

Comdial®strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated. Comdial disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publication to the contrary, Comdial makes no representation herein as to the compatibility of features. Issued: 2/12/97

Contents Introducing Software Release 13B·······························1 Introducing Software Release ........................................................................................1 Detailing Hardware and Software Considerations for the DXP System .......................1 Detailing the Hardware Considerations.................................1 Detailing the Software Considerations..................................2 Explaining Software Release 13B Features························3 Analog R2 DID Line Support (DXP and DXP Plus Systems only) ..............................3 Channel Negotiation ......................................................................................................3 Enhanced Night Mode ...................................................................................................4 E & M Line Support for E1 Board (DXP and DXP Plus Systems only) .......................4 Manual Modem Connect ...............................................................................................5 Modem Selection (DXP and DXP Plus Systems only) .................................................5 Programming The 13B Features·································7 Upgrading the DXP Software ........................................................................................7 Converting the DXP Database........................................8 Translating an Earlier DXP Database to a Common Code Base Database......8 Master Clearing the DXP System......................................9 Upgrading the DXP Plus Software ..............................................................................10 Upgrading the Impact FX Software .............................................................................11 Using the System Software Key......................................11 Enabling the Impact FX System Software..............................12 Table Of Contents – iii Table Of ContentsGCA40–213

Introducing the Software Release Introducing the Software Release Software release 13B contains new features and feature enhancements designed to make the common code base (CCB) systems—the DXP, DXPPlus, and FX Series Systems— easier for end users to use. CCB began with software release 10A and provided a uniformity of features across the spectrum of digital communications system platforms. While hardware capacities may limit feature availability for some CCB systems, the CCB software is completely compatible for all system models. The software changes and additions are as follows: •Analog R2 DID Line Support(DXP and DXP Plus Systems only) Channel Negotiations Enhanced Night Mode E & M Line Support for E1 Board(DXP and DXP Plus Systems only) LCD Support OF Multi-Lingual Display Manual Modem Connect Modem Selection Detailing Hardware and Software Considerations for the DXP System Detailing the Hardware Considerations The DXP system must be operating on a DXCPU–68K CPU board. The 13B software release is not compatible with systems using a DXCPU–186 CPU board found in earlier DXP systems. If you are upgrading a DXP system to 13B from software 9C or earlier, you must use the DXPSW–DLRP package. In addition to the 13B software card, this package includes the following items that you must install as part of the software upgrade: new cabinet labeling for board configurations, new Random Access Memory (RAM) card (DXRAM–EXPC), VMMI programming software. Introducing the Software Release – 1 Introducing the Software Release GCA40–213 1

If you are upgrading a DXP system to 13B from software 10A or later, you may only need to change the software card (DXPSW–DLRC) on the existing DXRAM–EXPC Random Access Memory (RAM) memory card; however, since the release of software revision 13A for the DXP digital communications system requires a revision B DXRAM–EXPC memory card, you may also need to upgrade the memory card in your system to revision B. If your DXP should still include a revision A memory card, you must install an DXRAM–UPC upgrade kit to convert it into a revision B card at the time you upgrade the system software to 13B. The DXRAM–UPC kit includes two memory chips (integrated circuit components) and an upgrade label. NOTE: The DXRAM-UPC kit is not available through normal supply distribution channels. You can obtain the DXRAM kit through Comdial Distributor Sales by calling 1-800-669-2663 and speaking with a Distributor Sales representative. Detailing the Software Considerations The PCMMI (off-line) programming procedure is no longer available with 13B software. A windows-based, Visual Man-Machine Interface (VMMI) programming system with help files now replaces the PCMMI. The DXP database must be at least revision 9A before you can translate it to 13B. You can use the 9A revision of the PCMMI programming software to upload your current DXP database and then download it to a data storage area—such as your computer’s hard drive—as a revision 9A database. * You must then use the new VMMI feature to translate this stored 9A data into a 13B database before you load it back into the system. The PC Attendant Position software must be at least revision 5A. (You must upgrade the software in your PC Attendant to this level to be compatible with the 13A software release.*) It is a good practice to upgrade the PC Attendant Position computer to contain at least 2 megabytes of RAM memory. While this may not be necessary for every installation, upgrading to 2 megabytes of RAM memory ensures that the PC Attendant Position functions properly under all conditions. *Remember, you can download the latest VMMI, and PC Attendant software from the Comdial Technical Services Bulletin Board by calling 1-804-978-2583 or from the World Wide Web at: http://bbs.comdial.com. 2 – Detailing Hardware and Software Considerations for the DXP System GCA40–213 Introducing the Software Release

Explaining Software Release 13B Features Analog R2 DID Line Support(DXP and DXP Plus Systems only) A new R2-DID line board provides R2-type analog signalling in international applications that support this signalling style. The product codes of the board are DXPCO, DD8M2, and DID-R2 for various international locations. This board includes a R2 tone card (PA036-501.2) and increased memory capability to support the R2 signalling requirements. A major feature of this board is its ability to support caller ID (ANI). The board also provides built-in feedback test for test support. Installers can take programming actions that define DID protocol for lines that support DID signalling on R2-DID line boards. The system makes the new programming features available at board level and causes them to be applied to every line assigned to the board. The programming action allows installers to customize the DID protocol by adjusting both the line signalling protocol timers and protocol bits. Further, it allows installers to set options for individual R2-DID lines and choose the applicable dial tone needed. Use theBoard Configuration | Board Programmingmenu to select theLine signalling Timers andLine Signalling Bitssettings. Use theLine Programming | Line Type Specificdialog to set options for individual R2-DID lines. Use theProvide Dial ToneandDialing Modeoptions from theLines | DID Block Programming menu to enable the system to provide dial tone and to specify the dial tone type for R2-DID lines. Available dial tone options include: pulse, DTMF, and MFC. Channel Negotiation Channel negotiation enhances the Primary Rate Interface (PRI) feature by preventing call collisions on both inbound and outbound calls. If a call originates from within the communications system and the selected channel is busy, the service provider needs to be able to deny the call or offer an available channel. The Channel Negotiation feature prevents call collisions by allowing the service provider to offer another channel to outbound calls if one is available. Conversely, if the service provider is attempting to send a call to a busy channel on the communications side, the system will not allow the call on that busy channel but offer an available channel as an alternate. The service provider can either accept this alternate or discontinue the call and attempt to reestablish it on a channel of its choosing. There are no programming actions that installers need to take to enable this feature. Analog R2 DID Line Support(DXP and DXP Plus Systems only)–3 Explaining Software Release 13B Features GCA40–213 2

Enhanced Night Mode The digital communications system has flexible ringing assignments for three different time frames: Day 1, Day 2, and Night modes. This feature allows the user to cycle through these different time frames manually using a Night button that installers map on their telephones. The button provides four settings: Day 1, Day 2, Night, and Off. By choosing a Day 1 , Day 2, or Night setting, users manually select the ringing assignment time frame. By choosing Off, users allow the system to select the flexible ringing assignments that activate automatically. To give users this flexibility, installers must enable theEnhanced Night Modeby clicking a check in its programming box on theSystem | Parameters | Options1programming menu. Use theStations | Station programming | Button Mappingmenu to assign the Night button to the stations. E & M Line Support for E1 Board(DXP and DXP Plus Systems only) Product code DXPE1–F4 (Brazil) and DXPE1-F2 (Israel) E1 boards provide E&M support for operation in the countries of Brazil and Israel. Use these E1 boards in the appropriate countries when E&M support is desired. Installers can take programming actions that define E&M protocol for lines that support E&M signalling on E1 line boards. The system makes the new programming features available at board level and causes them to be applied to every line assigned to the board. The programming action allows installers to customize the E&M protocol by adjusting both the line signalling protocol timers and protocol bits. Further, it allows installers to set options for individual E1 E&M lines and E1 E&M Tie lines and choose the applicable dial tone needed. Use theBoard Configuration | Board Programmingmenu to select theLine Signalling Timers andLine Signalling Bitssettings. Use theLine Programming | Line Type Specificdialog to set options for individual lines. Use theProvide Dial ToneandDialing Modeoptions from theLines | DID Block Programming menu to enable the system to provide dial tone and to specify the dial tone type for E1 E&M line types. Available dial tone options include: pulse, DTMF, and MFC. LCD Support OF Multi-Lingual Display Impact SCSspeakerphone models 8324F, 8324S, and 8312S have the ability to display in the Spanish language. The default language is English but the user can optionally select Spanish when desired. Users make the language selection by pressing the appropriate interactive button. There are no installer programming choices associated with this feature. 4 – Enhanced Night Mode GCA40–213 Explaining Software Release 13B Features

Manual Modem Connect Installers can arrange for the system to have modem connection to a remote system without dialing any digits. This manual modem connection option is useful in situations where the modem at the far end does not initially accept the call (such as with an auto attendant or live receptionist). In these cases, installers can connect to the system without dialing any digits by choosing the applicable settings for the Dialing Propertiesfeature in the VMMIsSwitch | Connect Tomenu screen. The Dialing Properties dialog allows the installers to select one of the following manual modem connection types: Direct Connection—connects directly to the system using the specified communications parameters but does not use any modem commands, Dial With Modem—connects directly to remote system by issuing commands to the modem including dialing any digits entered by the installer, Manual Dialing—connects to the remote system by instructing the modem to synchronize with a far end modem but does not perform any dialing. In addition, theSwitch | Connect Tomenu screen includes a button that installers can use to initialize the modem. Modem Selection(DXP and DXP Plus Systems only) The digital communications system supports the use of 14,400 baud external data modems on the DXP and DXPPlusplatforms. Use thePeripherals | Modemdialog to select the 14, 400 baud modem setting. Manual Modem Connect – 5 Explaining Software Release 13B Features GCA40–213