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Comdial Impact Attendant For Windows Instructions Manual

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    Page 1 Installing Impact Attendant For Windows Introducing Impact Attendant Impact Attendant is a software product that when run on a personal computer and works in conjunction with a digital communications system. The Impact Attendant software allows an attendant to handle a large volume of call traffic in a short period of time. With this software, the attendant has operational control of the system and the telephone stations that are a part of it. Among the features that Impact Attendant makes available to...
    Page 2 Locating Related Publications When performing the installation of the Impact Attendant hardware, you will need to refer to the related publications listed below: ·IMI66–105Installing The DXPPlusMain Common Equipment Cabinet ·IMI66–001Installing The DXP Main Common Equipment Cabinet ·IMI89–235 Wideopen.officeInstallation Guide Interconnecting The Equipment You can arrange a system to use Impact Attendant in a stand-alone installation or as a network-based installation. These two installation schemes are...
    Page 3 Interconnecting The Equipment 3 Installing Impact Attendant For Windows IMI89309 Attendant PC Wideopen.office ServerSerial Data Connection DXP027A.cdr Digital Communications SystemLocal Area Network Analog or Digital System Telephone Using Total Control In A Network Installation
    Page 4 Installing The Impact Attendant Software As a preliminary step, you must first install thewideopen.officesoftware. ·If the installation site is a stand-alone arrangement, installwideopen.officesoftware on the same PC that you will use for the attendant position. ·If the installation site is a network arrangement, installwideopen.officeon the remote server computer then use the same program disk to installwideopen.officeon the attendant PC. To properly install thewideopen.officesoftware, refer to the...
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