Comdial Impact Call Instructions Manual

Installing Impact Call
Introducing Impact Call
Impact Call is client software that runs on a personal computer and works in conjunction with a digital
communications system. The Impact Call software speeds call handling by providing the desktop pc with call
control features.
Among the features Impact Call makes available, are:
•text messaging using wireless pagers,
•access to system-wide features such as Park Orbits,
•full keyboard and mouse interfaces,
•printed reports,
•database access on incoming and...

Installation Options
Impact Call with Impact Integrator will run on DXP, DXPPlus, and FX Series platforms.
Impact Call with PCIU will run on DXP, DXPPlus, FX Series, DSU, and DSU II platforms.
Stand-Alone Installation (Impact Call with Impact Integrator)
When installed as a stand-alone installation, both thewideopen.officeserver and client software run on the same
PC. That PC is linked directly to the digital communications system.
PCIU Installation (Impact Call with PCIU)
The PCIU connects between the...

Connecting The Equipment
You can install Impact Call as a stand-alone installation, as a network-based installation, or with a PCIU.
These installation schemes are illustrated below. Refer to the appropriate installation manual for connection
details.
Installing Impact Call – 3
Installing Impact CallIMI89–328
Impact Call PC
call011
Digital
Communications
SystemSystem Telephone
Serial Data
ConnectionPCIU
Impact Call PCIU Installation
Impact Call PC
conecton
Digital
Communications
SystemSystem Telephone...

4 – Installing Impact Call
IMI89–328Installing Impact Call
Impact Call PC
Wideopen.office
ServerSerial Data
Connection
connec2
Digital
Communications
SystemLocal
Area
Network System
Telephone
Impact Call Network Installation 

Installing The Impact Call Software
As a preliminary step, you must first install thewideopen.officesoftware.
•If it is a stand-alone installation, installwideopen.officeon the same PC you will install Impact Call.
•If it is a network installation, installwideopen.officeon the server PC, then use the same program disk to install
wideopen.officeon the client PC.
To install thewideopen.officesoftware, refer to IMI89–235,wideopen.office Installation Guide.
After you have properly installedwideopen.office,...

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