Comdial Toal Control Pc Attendant Console Instructions Manual

2.7 Using The Pull-Down Menus
TheTotal ControlPC Attendant console is equipped with on-screen pull-down menus that allow you to
perform a variety of system operations and programming functions. The menus are as follows (in order
from left to right in the top bar of the main screen):
—Speed Dials
—Directory
—Options
—Programming
—Quit
·To access the pull-down menus,
1. pressAltand the first letter of the menu name simultaneously (e.g. pressAlt-Pfor the
Programming menu),
—OR—
2. pressEscto move the cursor...

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2.7.1 Using The Pull-Down Menu Features
Speed Dials
You can use the Speed Dials pull-down menu to view and/or dial one of 200 pre-programmed DXP
system speed dial numbers.
Directory
Selecting the Directory pull-down menu activates a window that contains lines and columns for you to
enter the appropriate intercom names and numbers for your system (see 3.1.4 “Directory—Creating And
Editing” ) . The Directory pull-down menu can be used to dial an intercom number—simply position the
cursor on the desired...

Programming
The Programming menu allows you to access programming functions that set the System’s
parameters. The options include the following:
—Set Date/Time
—Set Volume
—Speed Dials
—Line Greetings
—Other Greetings
—Text Messaging
—Keyboard Macros
—Tracker
NOTE:  Please refer to the Setting System Parameters chapter of this guide for information on how to use the
features in the Programming menu.
Quit
SelectingExit PC Attendantallows you to exit the PC Attendant system so that DXP system
programming...

2.8 Setting The System Parameters
2.8.1 The Programming Menu
The system parameters on the following pages are set through the options on the Programming pull-down
menu. Be sure to use only the number keys above the letter keys on the keyboard for programming; the
dial pad numbers on the right side of the keyboard are for dialing only.
·To access the Programming pull-down menu,
1. pressALT-Pand pressEnter,
—OR—
pressEsc,
2. using the arrow keys, position the cursor on “Programming” in the menu bar,
3....

2.8.2 Setting The Date And Time
The current date and time appear in the Current Call window when the main screen is displayed.
·To change the date and time,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the cursor on
“Programming,” and pressEnter,
3. move the cursor to highlight  “Set Date and Time,”
4. pressEnter(a small Date and Time window will appear),
5. type in the new date,
6. pressEnterto...

2.8.3 Setting The Volume
The PC Attendant’s handset and headset have a single volume control with seven separate levels that can
be adjusted through the Programming menu option “Set Volume.” As well, the ringer volume at the PC
Attendant console can be adjusted separately through this menu option.
·To change the handset/headset or ringer volume,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the...

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2.8.4 System Speed-Dial Directory—Editing and Creating
System speed dials (the DXP system provides 200 such numbers, the DXPPlusallows for 500) allow you
and the other users in your system to make outside calls without dialing an entire telephone number. The
Speed Dials option on the Programming pull-down menu allows you to program or edit speed dial
numbers. If your system has software release 7A or later, you must enter your station 10 password to edit
speed dial numbers. This is not required on...

2.8.5 Line Greetings
As an attendant, you may be called on to answer lines for many different departments or divisions within
the same company, or you may need to answer telephones for more than one company.  When call traffic
is heavy, it’s not always easy to remember what you are supposed to say when answering a particular line
(for example, “ABC Marketing” may be the required greeting on one line, and “ABC Company—How
may I direct your call?” may be required on another).
Line greetings are designed to...