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compaq evo notebook n1000 series User Manual

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    							2–28Maintenance and Service Guide
    Troubleshooting
    Flowchart 2.18 - Nonfunctioning Keyboard
    Y
    N
    OK? Keyboard
    not operating 
    properly.
    External
    device
    works?Replace
    system
    board.
    Replace
    system
    board. Connect notebook 
    to good external 
    keyboard.
    Reseat internal 
    keyboard 
    connector 
    (if applicable).
    Replace internal 
    keyboard or 
    cable.
    OK?
    Y N
    Y
    N
    DoneDone
    279372-001.book  Page 28  Friday, July 19, 2002  11:50 AM 
    						
    							Troubleshooting
    Maintenance and Service Guide2–29
    Flowchart 2.19 - Nonfunctioning Pointing Device
    Y
    N
    OK? Pointing device
    not operating 
    properly.
    External
    device
    works?Replace
    system
    board.
    Replace
    system
    board. Connect notebook 
    to good external 
    pointing device.
    Reseat internal 
    pointing device 
    connector 
    (if applicable).
    Replace internal 
    pointing device 
    or cable.
    OK?
    Y N
    Y
    N
    DoneDone
    279372-001.book  Page 29  Friday, July 19, 2002  11:50 AM 
    						
    							2–30Maintenance and Service Guide
    Troubleshooting
    Flowchart 2.20 - No Network or Modem Connection
    Y
    Disconnect all 
    power from
    the notebook
    and open.
    No network
    or modem 
    connection.
    N
    Done Digital
    line?
    Network
    or modem jack 
    active?Replace jack or 
    have jack 
    activated.
    Connect
    to nondigital
    line.
    NIC/modem 
    configured in OS?Reload
    drivers and 
    reconfigure.
    Reseat 
    NIC/modem 
    (if applicable).Replace 
    NIC/modem 
    (if applicable).
    Replace
    system
    board.OK?
    OK? Done
    N N
    N N Y
    Y Y
    Y
    279372-001.book  Page 30  Friday, July 19, 2002  11:50 AM 
    						
    							Maintenance and Service Guide3–1
    3
    Illustrated Parts Catalog
    This chapter provides an illustrated parts breakdown and a 
    reference for spare part numbers and option part numbers.
    3.1 Serial Number Location
    When ordering parts or requesting information, provide the 
    computer serial number and model number located on the bottom 
    of the computer (Figure 3-1).
    Figure 3-1. Serial Number Location
    279372-001.book  Page 1  Friday, July 19, 2002  11:50 AM 
    						
    							3–2Maintenance and Service Guide
    Illustrated Parts Catalog
    3.2 Computer System Major Components
    Figure 3-2. Computer System Major Components
    279372-001.book  Page 2  Friday, July 19, 2002  11:50 AM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–3
    Table 3-1
    Spare Parts: Computer System Major Components
    Item DescriptionSpare Part 
    Number
    1Displays
    Contain parts with carbon finish for use with
    Evo Notebook N1000 models
    15.0-inch, TFT, SXGA+
    15.0-inch, TFT, XGA
    14.1-inch, XGA
    Contain parts with silver finish for use with
    Presario 1500 models
    15-inch, TFT, SXGA+
    15-inch, TFT, XGA
    14-inch, TFT, XGA
    Display inverter board (not illustrated)291643-001
    291642-001
    291641-001
    286754-001
    285521-001
    285520-001
    293348-001
    279372-001.book  Page 3  Friday, July 19, 2002  11:50 AM 
    						
    							3–4Maintenance and Service Guide
    Illustrated Parts Catalog
    Figure 3-2. Computer System Major Components
    279372-001.book  Page 4  Friday, July 19, 2002  11:50 AM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–5
    Table 3-1
    Spare Parts: Computer System Major Components (Continued)
    Item DescriptionSpare Part 
    Number
    Miscellaneous Plastics/Hardware Kit, includes:285541-001
    2a
    2b
    2c
    2d
    2e
    2f
    2g
    2h
    2i
    2j
    2k
    2l
    2mLeft hinge cover
    Right hinge cover
    *Display assembly release
    TouchPad bracket
    Charger board shield
    Optical drive rear alignment rail
    Optical drive front alignment rail
    PC Card space saver
    *Connector cover
    *Hard drive bracket
    *Mini PCI compartment cover
    *Memory expansion compartment cover
    *Battery bezel
    *Includes two of each part, one with carbon finish for use with
    Evo Notebook N1000 models and one with silver finish for use with 
    Presario 1500 models
    Not illustrated: Computer feet
    3LED cover295736-001
    279372-001.book  Page 5  Friday, July 19, 2002  11:50 AM 
    						
    							3–6Maintenance and Service Guide
    Illustrated Parts Catalog
    Figure 3-2. Computer System Major Components
    279372-001.book  Page 6  Friday, July 19, 2002  11:50 AM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–7
    Table 3-1
    Spare Parts: Computer System Major Components (Continued)
    Item DescriptionSpare Part 
    Number
    4Keyboards (for use only with TouchPad notebook models)
    Arabic
    Belgian
    Brazilian
    Chinese
    Czech
    Danish
    French
    French 
    Canadian
    German
    Hebrew
    Hungarian
    International
    Italian
    Japanese285530-171
    285530-181
    285530-201
    285530-AA1
    285530-221
    285530-081
    285530-051
    285530-121
    285530-041
    285530-BB1
    285530-211
    285530-002
    285530-061
    285530-291Korean
    Latin American 
    Spanish
    Norwegian
    Portuguese
    Russian
    Slovakian
    Spanish
    Swedish
    Swiss
    Taiwanese
    Thai
    Tu r k i s h
    U.K. English
    U.S. English285530-AD1
    285530-161
    285530-091
    285530-131
    285530-251
    285530-231
    285530-071
    285530-101
    285530-111
    285530-AB1
    285530-281
    285530-141
    285530-031
    285530-001
    Keyboards with pointing stick (for use only with Dual Stick notebook 
    models)
    Arabic
    Belgian
    Brazilian
    Czech
    Danish
    French
    French 
    Canadian
    German
    Hebrew
    Hungarian
    International
    Italian
    Japanese
    Korean285531-171
    285531-181
    285531-201
    285531-221
    285531-081
    285531-051
    285531-121
    285531-041
    285531-BB1
    285531-211
    285531-002
    285531-061
    285531-291
    285531-AD1Latin American 
    Spanish
    Norwegian
    Portuguese
    Russian
    Slovakian
    Spanish
    Swedish
    Swiss
    Taiwanese
    Thai
    Tu r k i s h
    U.K. English
    U.S. English285531-161
    285531-091
    285531-131
    285531-251
    285531-231
    285531-071
    285531-101
    285531-111
    285531-AB1
    285531-281
    285531-141
    285531-031
    285531-001
    279372-001.book  Page 7  Friday, July 19, 2002  11:50 AM 
    						
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