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compaq evo notebook n1020v series User Manual

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b
Maintenance and Service Guide
Compaq Evo Notebook N1020v Series 
Compaq Evo Notebook N1000v Series 
Compaq Presario 1500 Series Mobile PC
Document Part Number: 279372-002
November 2002
This guide is a troubleshooting reference used for maintaining 
and servicing the notebook. It provides comprehensive 
information on identifying computer features, components, and 
spare parts, troubleshooting computer problems, and performing 
computer disassembly procedures. 

Page 2

© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq 
Information Technologies Group, L.P. in the U.S. and/or other countries. 
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. 
and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of 
the Intel Corporation in the U.S. and/or other countries. All other product names 
mentioned herein may be trademarks of their respective companies.
Compaq...

Page 3

Maintenance and Service Guideiii
Contents
1 Product Description
1.1 Models  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2
1.2 Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–27
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . .  1–29
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . .  1–30
1.5 Computer External Components  . . . . . . . . . . . . . . .  1–31
1.6 Design Overview . . . . . . . . . . ....

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ivMaintenance and Service Guide
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . .  3–1
3.2 Computer System Major Components . . . . . . . . . . . .  3–2
3.3 Miscellaneous Plastics/Hardware Kit  . . . . . . . . . . .  3–18
3.4 Miscellaneous Cable Kit  . . . . . . . . . . . . . . . . . . . . .  3–20
3.5 Mass Storage Devices  . . . . . . . . . . . . . . . . . . . . . . .  3–22
3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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Maintenance and Service Guidev
5.16 TouchPad Components  . . . . . . . . . . . . . . . . . . . . .  5–41
5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . .  5–46
5.18 Charger Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–47
5.19 Speaker Assembly  . . . . . . . . . . . . . . . . . . . . . . . . .  5–48
5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–50
5.21 Fan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 6

Maintenance and Service Guide1–1
1
Product Description
The Compaq Evo Notebook N1020v Series, Evo Notebook 
N1000v Series, and Presario 1500 Series Mobile PCs offer 
advanced modularity, Intel Mobile Pentium 4 and Intel Celeron 
processors with SpeedStep technology and 64-bit architecture, 
industry-leading Accelerated Graphics Port (AGP) 
implementation, and extensive multimedia support.
Figure 1-1. Compaq Evo Notebook N1020v Series, 
N1000v Series, and Presario 1500 Series Mobile PC 

Page 7

1–2Maintenance and Service Guide
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
Table 1-1
Compaq Evo Notebook N1020v, N1000v, and Presario 1500
Model Naming Conventions
Key
N1020v P 220 P5 40 V C 51 O XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series 
designatorN = Evo Notebook
P = Presario1020 = 1020 Series
1000 = 1000 Series
1500 = 1500 Series
2 Processor type P = Intel Pentium 4 C = Intel Celeron
3 Processor speed 220 = 2.2 GHz
200 = 2.0 GHz
180 = 1.8...

Page 8

Product Description
Maintenance and Service Guide1–3
Table 1-2
Compaq Evo Notebook N1020v Models
The following Evo Notebook N1020v models use config. code LDMZ and 
feature:
■TouchPad pointing device
■8-cell, 4.4-Ah lithium ion (Li ion) battery pack
■2-year warranty
■diskette drive
N1020v P 240 X5 40 W C 25 E
Germany 470045-522
N1020v P 240 X5 40 W C 25 O
Germany 470050-123
N1020v P 200 X4 30 V C 25 E
Germany 470045-521
N1020v P 200 X4 30 V C 25 O
Germany 470050-122
N1020v P 180 X5 30 W C 25 O
Germany...

Page 9

1–4Maintenance and Service Guide
Product Description
The following Evo Notebook N1020v models use config. code LDLZ and 
feature:
■TouchPad pointing device
■8-cell, 4.4-Ah lithium ion (Li ion) battery pack
■1-year warranty
■diskette drive
N1020v P 240 P5 40 W C 25 E
Japan 470047-926 Japan (English) 470047-929
N1020v P 240 P5 40 W C 25 O
Japan 470045-698 Japan (English) 470045-699
N1020v P 240 X5 40 W C 25 E
Belgium
Czech Republic
Denmark
European 
International
France
Greece/Poland
Hungary
Israel
Italy...

Page 10

Product Description
Maintenance and Service Guide1–5
N1020v P 240 X5 40 W C 25 O
Asia/Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European 
International
France
French Canada
Greece/Poland
Hong Kong
Hungary
India
Israel
Italy
Korea470051-325
470051-312
470050-058
470050-116
470050-061
470050-062
470050-066
470050-067
470045-649
470050-070
470051-336
470050-071
470051-329
470050-074
470050-076
470051-340Latin America
Latin America 
(NAFTA)
The Netherlands
Norway
Portugal
Russia
Saudi Arabia...
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