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compaq notebook 100 series User Manual

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Page 31

Troubleshooting2-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: David Calvert    Saved date: 03/29/00 7:07 AM
Part Number: 177845-001     File name: CH02.doc
2.3  Solving Common Problems
 Table  2-2
Power
 Problem  Possible  Cause  Solution
  The power button is
pressed and nothing
happens.  The power
indicator does not
light up.  No AC or battery
power. Check to ensure the
AC adapter is
plugged in.
 Check to ensure the
battery is charged.
 Try another working
battery...

Page 32

2-6Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: David Calvert    Saved date: 03/29/00 7:07 AM
Part Number: 177845-001     File name: CH02.doc
 Table  2-5
LCD No Display
 Problem  Possible  Cause  Solution
The LCD shows
nothing or abnormal
picture.  The picture
is fine on an external
monitor. Improper switch
settings.
 Faulty LCD
display.
 Cables not
installed
properly.
 LCD is not active
(toggle Fn + F5)
 Check to see if SW4
is set properly.
...

Page 33

Troubleshooting2-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: David Calvert    Saved date: 03/29/00 7:07 AM
Part Number: 177845-001     File name: CH02.doc
2.4  Test Errors
The following topics contain checklists to help isolate and correct errors
generated during POST.
Memory Test Error
 Check extended SDRAM modules for proper installation.
 Visually inspect the SDRAM socket for bent pins.
 Try a working SDRAM module.
Keyboard Test Error
 Check the keyboard...

Page 34

2-8Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: David Calvert    Saved date: 03/29/00 7:07 AM
Part Number: 177845-001     File name: CH02.doc
USB Board Test Error
 Ensure that the USB device is installed properly.
 Ensure that the USB driver is installed.
 Verify that the USB device conforms to the correct standard, UHCI
as opposed to OHCI.
 Try another working UHCI device.
Serial Port Test Error
 Ensure that the mouse or other I/O devices are...

Page 35

Illustrated Parts Catalog3-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Pages: 8    Words: 551    Template: c:\msoffice	emplates
ef
ef.dot
Part Number: 177845-001     File name: CH03.doc
chapter
 
3
ILLUSTRATED PARTS CATALOG
This chapter provides an illustrated parts breakdown and a reference for
spare part numbers and option part numbers for the Compaq Notebook
100 Personal Computer.
3.1  Serial Number Location
When...

Page 36

3-2Illustrated Parts Catalog
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Part Number: 177845-001     File name: CH03.doc
3.2  Computer System Major Components
Figure 3-2.  Computer System Major Components 

Page 37

Illustrated Parts Catalog3-3
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Part Number: 177845-001     File name: CH03.doc
Table 3-1
Spare Parts:  Computer System Major Components
Item Description Spare Part Number
1 Display assembly
12.1-inch panel, HPA (used only with
config. codes beginning with “FFF”)
12.1-inch panel, TFT (used only with
config. codes beginning with “FFG”)176037-001
176038-001
2a
2b
2c
2d
2e
2f...

Page 38

3-4Illustrated Parts Catalog
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Part Number: 177845-001     File name: CH03.doc
3.3  Miscellaneous Plastics Kit Components
Figure 3-3.  Miscellaneous Plastics Kit Components
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 176048-001
Item Description
1 Left and right hinge covers
2 Speaker housing
3 RJ11 cover
4 PC Card door
5 I/O cover
6 Modem cover
7 Fan/CPU cover 

Page 39

Illustrated Parts Catalog3-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Part Number: 177845-001     File name: CH03.doc
3.4  Hardware Kit Components
Figure 3-4.  Hardware Kit Components
Table 3-3
Hardware Kit Components
Spare Part Number 176049-001
Item Description
1 Speakers (2)
2 Real time clock battery
3 Processor bracket
4 Modem shield 

Page 40

3-6Illustrated Parts Catalog
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: J Abercrombie    Saved date: 04/06/00 3:14 PM
Part Number: 177845-001     File name: CH03.doc
3.5  Cable Kit Components
Figure 3-5.  Cable Kit Components
Table 3-4
Spare Parts:  Cable Kit Components
Spare Part Number 176004-001
Item Description
1 Diskette drive cable
2 Modem cable
3 CD-ROM drive cable 
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