Creative Audigy 4 Manual

General Specifications A-3
Creative Multi Speaker 
Surround
TM (CMSSTM)
❑
Multispeaker technology
❑
Upmixes mono or stereo sources to 5.1 channels
❑
Professional-quality panning and mixing algorithm
Compatibility: For 
Sound Blaster Audigy 
(SB1394
TM) only
❑
Compliant to IEEE 1394a specification
❑
Supports data rates of 100, 200, and 400 Mbps
❑
Supports up to 63 IEEE 1394 compatible devices in a daisy-chain configuration
Connectivity
Sound Blaster 
Audigy (SB1394) 
card
Audio Inputs❑
One line-level...

General Specifications A-4
❑
Stereo headphone (32-ohm load) support on Front Line-Out
SB1394 Interfaces❑
One 2 x 5 pin Internal SB1394 connector (J6) on card for connection to the Audigy 
Extension card (with Audigy Drive upgrade option available only on some models)
❑
One 6-pin SB1394 connector/port on rear bracket
Interfaces❑
VOL_CTRL 1 x 4 pin header
❑
PC_SPK (PC speaker) 1 x 2 pin header
❑
AUD_EXT 2 x 20 pin header for connection to Audigy Drive (upgrade option, 
available only on some models)
❑...

General Specifications A-5
❑TAD line-level analog input via 4-pin Molex connector on card
❑ CD_SPDIF digital input via 2-pin Molex connector on card
Audio Outputs❑ANALOG/DIGITAL OUT via 4-pole 3.5 mm miniplug on rear bracket
• ANALOG OUT: Center and Subwoofer channels
• DIGITAL OUT: Front, Rear, Center and Subwoofer SPDIF digital outputs
❑ Two line-level analog outputs via stereo jacks on rear bracket, Front and rear 
Line-Outs 1 and 2
❑ Stereo headphone (32-ohm load) support on Front Line-Out...

B
Troubleshooting
This section provides solutions to problems you may 
encounter during installation or normal use. 

Troubleshooting B-1
Troubleshooting
This appendix provides solutions to problems you may encounter during installation 
or normal use.
Problems 
Installing 
SoftwareThe installation does not start automatically after the Sound Blaster Audigy 
Installation CD is inserted.
The AutoPlay feature in your Windows system may not be enabled.
To start the installation program through the My Computer shortcut menu:
1. Double-click the My Computer
 icon on your Windows desktop.
2. In the My Computer
 window,...

Troubleshooting B-2
Problems with 
SoundThere is unexpected excessive environmental sound or effects when an audio file is 
played.
The last selected preset is an inappropriate environment for the current audio file.
To switch to an appropriate environment:
1. Double-click the EAX Control Panel
 icon in AudioHQ.
2. In the Environment
 box, click the down arrow to select (No effects)
 or an 
appropriate environment.
No sound from the headphones.
Check the following:
❑
The headphones are connected to the...

Troubleshooting B-3
Individual analog recording sources cannot be selected in Surround Mixer.
Five analog recording sources are combined under the selection Analog Mix (Line/
CD/TAD/Aux/PC)
. For more information, see “Individual analog recording sources 
are not displayed in Surround Mixer.” on page B-2.
To record an individual analog source:
❑
In the one-column record panel of Surround Mixer, make sure the recording 
source selected is Analog Mix (Line/CD/TAD/Aux/PC)
.
❑
In the six-column panel, mute...

Troubleshooting B-4
❑
The Speaker selection in the Main panel of Surround Mixer corresponds to your 
speaker or headphone configuration.
❑
The Original Sound
 sliders in either or both the Master 
and Source
 tabbed 
pages of the EAX Control Panel
 application are set to 100%.
No audio output when playing audio CDs or DOS games that require a CD-ROM.
To solve this problem, do one of the following:
❑
Make sure the Analog Audio connector on the CD-ROM drive and the CD In 
connector on the audio card are...

Troubleshooting B-5
For Windows 2000 
and Windows XP1. Click Start
 -> Settings
 -> Control Panel
.
2. In the Control Panel
 dialog box, double-click the System
 icon.
3. In the System Properties
 dialog box, click the Hardware 
tab.
4. Click the Device Manager
 button.
5. Double-click the DVD/CD-ROM drives icon.
Your computer drives will appear.
6. Right-click the disk drive icon. A menu will appear.
7. Click Properties
.
8. In the Digital CD Playback
 box of the next dialog box, click the Enable...

Troubleshooting B-6
Insufficient 
SoundFont 
CacheThere is insufficient memory to load SoundFonts.
This may occur when a SoundFont-compatible MIDI file is loaded or played while 
insufficient memory has been allocated to SoundFonts.
To allocate more SoundFont cache:
On the Options
 tabbed page of the SoundFont Control applet, move the SoundFont 
Cache slider to the right.
The amount of SoundFont cache you can allocate depends on the system RAM 
available.
If there is still insufficient system RAM...