Creative Audigy 4 Manual
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General Specifications A-3 Creative Multi Speaker Surround TM (CMSSTM) ❑ Multispeaker technology ❑ Upmixes mono or stereo sources to 5.1 channels ❑ Professional-quality panning and mixing algorithm Compatibility: For Sound Blaster Audigy (SB1394 TM) only ❑ Compliant to IEEE 1394a specification ❑ Supports data rates of 100, 200, and 400 Mbps ❑ Supports up to 63 IEEE 1394 compatible devices in a daisy-chain configuration Connectivity Sound Blaster Audigy (SB1394) card Audio Inputs❑ One line-level analog Line input via stereo jack on rear bracket ❑ One mono Microphone analog input via stereo jack on rear bracket ❑ CD_IN line-level analog input via 4-pin Molex connector on card ❑ AUX_IN line-level analog input via 4-pin Molex connector on card ❑ TAD line-level analog input via 4-pin Molex connector on card ❑ CD_SPDIF digital input via 2-pin Molex connector on card Audio Outputs❑ ANALOG/DIGITAL OUT via 4-pole 3.5 mm miniplug on rear bracket • ANALOG OUT: Center and Subwoofer channels • DIGITAL OUT: Front, Rear, Center and Subwoofer SPDIF digital outputs ❑ Two line-level analog outputs via stereo jacks on rear bracket, Front and rear Line-Outs 1 and 2
General Specifications A-4 ❑ Stereo headphone (32-ohm load) support on Front Line-Out SB1394 Interfaces❑ One 2 x 5 pin Internal SB1394 connector (J6) on card for connection to the Audigy Extension card (with Audigy Drive upgrade option available only on some models) ❑ One 6-pin SB1394 connector/port on rear bracket Interfaces❑ VOL_CTRL 1 x 4 pin header ❑ PC_SPK (PC speaker) 1 x 2 pin header ❑ AUD_EXT 2 x 20 pin header for connection to Audigy Drive (upgrade option, available only on some models) ❑ JOYSTICK 2 x 8 pin header for connection to the Joystick/MIDI connector (optional attachment: metal bracket bundled with some models) Sound Blaster Audigy (non- SB1394) card Audio Inputs❑ One line-level analog Line input via stereo jack on rear bracket ❑ One mono Microphone analog input via stereo jack on rear bracket ❑ CD_IN line-level analog input via 4-pin Molex connector on card ❑ AUX_IN line-level analog input via 4-pin Molex connector on card The 6-pin SB1394 connector/port has a 2 watt maximum power output. Connect only one high power usage device such as the IEEE 1394 hard disk and CD- RW drive to this port unless it is self-powered.
General Specifications A-5 ❑TAD line-level analog input via 4-pin Molex connector on card ❑ CD_SPDIF digital input via 2-pin Molex connector on card Audio Outputs❑ANALOG/DIGITAL OUT via 4-pole 3.5 mm miniplug on rear bracket • ANALOG OUT: Center and Subwoofer channels • DIGITAL OUT: Front, Rear, Center and Subwoofer SPDIF digital outputs ❑ Two line-level analog outputs via stereo jacks on rear bracket, Front and rear Line-Outs 1 and 2 ❑ Stereo headphone (32-ohm load) support on Front Line-Out Interfaces❑VOL_CTRL 1 x 4 pin header (available only on some models) ❑ PC_SPK (PC speaker) 1 x 2 pin header (available only on some models) ❑ AUD_EXT 2 x 20 pin header for connection to Audigy Drive (upgrade option, available only on some models) ❑ 15-pin Joystick/MIDI connector on rear bracket (optional attachment: metal brac ke t includ ed with some models)
B Troubleshooting This section provides solutions to problems you may encounter during installation or normal use.
Troubleshooting B-1 Troubleshooting This appendix provides solutions to problems you may encounter during installation or normal use. Problems Installing SoftwareThe installation does not start automatically after the Sound Blaster Audigy Installation CD is inserted. The AutoPlay feature in your Windows system may not be enabled. To start the installation program through the My Computer shortcut menu: 1. Double-click the My Computer icon on your Windows desktop. 2. In the My Computer window, right-click the CD-ROM drive icon. 3. On the shortcut menu, click AutoPlay and follow the instructions on the screen. To enable AutoPlay through Auto Insert Notification: 1. Click Start -> Settings -> Control Panel . 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab and select your CD-ROM drive. 4. Click the Properties button. 5. In the Properties dialog box, click the Settings tab and select Auto Insert Notification . 6. Click the OK button to exit from the dialog box.
Troubleshooting B-2 Problems with SoundThere is unexpected excessive environmental sound or effects when an audio file is played. The last selected preset is an inappropriate environment for the current audio file. To switch to an appropriate environment: 1. Double-click the EAX Control Panel icon in AudioHQ. 2. In the Environment box, click the down arrow to select (No effects) or an appropriate environment. No sound from the headphones. Check the following: ❑ The headphones are connected to the Headphones jack. ❑ In the Speakers tabbed page of the Main panel of Surround Mixer, the Headphones option is selected in the Speaker box. ❑ In the Mixer panel of Surround Mixer, the recording source selected is “What U Hear” . Individual analog recording sources are not displayed in Surround Mixer. The following analog recording sources are combined in one recording control called Analog Mix (Line/CD/TAD/Aux/PC) , which is found in the one-column record panel: ❑ Line-In ❑ CD Audio ❑ Auxiliary ❑ TA D - I n ❑ PC Speaker
Troubleshooting B-3 Individual analog recording sources cannot be selected in Surround Mixer. Five analog recording sources are combined under the selection Analog Mix (Line/ CD/TAD/Aux/PC) . For more information, see “Individual analog recording sources are not displayed in Surround Mixer.” on page B-2. To record an individual analog source: ❑ In the one-column record panel of Surround Mixer, make sure the recording source selected is Analog Mix (Line/CD/TAD/Aux/PC) . ❑ In the six-column panel, mute the analog sources that you do not want to record by clicking the Mute check box to select it. No sound from the speakers. Check the following: ❑ You have connected your speakers to your cards output. ❑ You have selected the correct source in the Mixer panel. ❑ If both the above conditions have been met and you still do not get any sound, click the red plus sign above the VOL control and check whether the Digital Output Only check box is selected. If it is, you are in the Digital Output Only mode and so must connect to digital speakers to hear the sound from your audio card. See the section on Digital Output Only in Surround Mixer’s online Help for more information. No audio output when playing digital files such as .WAV, MIDI files or AVI clips. Check the following: ❑ The speakers’ volume control knob, if any, is set at mid-range. Use Creative Mixer to adjust the volume, if necessary. ❑ The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack. ❑ There is no hardware conflict between the card and a peripheral device. See “Resolving I/O Conflicts” on page B-9.
Troubleshooting B-4 ❑ The Speaker selection in the Main panel of Surround Mixer corresponds to your speaker or headphone configuration. ❑ The Original Sound sliders in either or both the Master and Source tabbed pages of the EAX Control Panel application are set to 100%. No audio output when playing audio CDs or DOS games that require a CD-ROM. To solve this problem, do one of the following: ❑ Make sure the Analog Audio connector on the CD-ROM drive and the CD In connector on the audio card are connected. ❑ Enable digital CD playback: For Windows 98 SE1. Click Start -> Settings -> Control Panel . 2. In the Control Panel dialog box, double-click the Multimedia icon. 3. In the Multimedia Properties dialog box, click the CD Music tab. 4. Click the Enable digital CD audio for this CD-ROM device check box to select it. 5. Click the OK button. For Windows Me1. Click Start -> Settings -> Control Panel . 2. In the Control Panel dialog box, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click the DVD/CD-ROM drives icon. Your computer drives will appear. 5. Right-click the disk drive icon. A menu will appear. 6. Click Properties . 7. In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this CD-ROM device check box to select it. 8. Click the OK button.
Troubleshooting B-5 For Windows 2000 and Windows XP1. Click Start -> Settings -> Control Panel . 2. In the Control Panel dialog box, double-click the System icon. 3. In the System Properties dialog box, click the Hardware tab. 4. Click the Device Manager button. 5. Double-click the DVD/CD-ROM drives icon. Your computer drives will appear. 6. Right-click the disk drive icon. A menu will appear. 7. Click Properties . 8. In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this CD-ROM device check box to select it. Panning a source sometimes turns off its sound. This occurs when you are in the Digital Output Only mode and the source’s left-right balance in a software mixer application other than Surround Mixer (for example, the Windows Volume Control application) is at the opposite end compared to the position to which you have panned the source in the Main panel of Surround Mixer. For example, the CD Audio balance in Windows Volume Control is on the left but in Surround Mixer you have panned the CD Audio to the right. To solve this problem: Open that other mixer, and center the balances for all the audio input sources. This ensures that your analog sources will not turn silent when you pan them in Surround Mixer.
Troubleshooting B-6 Insufficient SoundFont CacheThere is insufficient memory to load SoundFonts. This may occur when a SoundFont-compatible MIDI file is loaded or played while insufficient memory has been allocated to SoundFonts. To allocate more SoundFont cache: On the Options tabbed page of the SoundFont Control applet, move the SoundFont Cache slider to the right. The amount of SoundFont cache you can allocate depends on the system RAM available. If there is still insufficient system RAM available: Do one of the following: ❑ On the Configure Banks tabbed page of the SoundFont Control applet, select a smaller SoundFont bank, if available, from the Select Bank box. ❑ Increase the system RAM on your computer. Problems With JoystickThe joystick port is not working. The audio card’s joystick port may be conflicting with the system’s joystick port. To solve this problem: Disable the audio card’s joystick port and use the system port instead. Do the following: 1. Click Start -> Settings -> Control Panel . 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click Sound, Video And Game Controllers , and then select Creative Audigy Gameport (Creative Game Port for Windows 2000). 5. Click the Properties button. 6. In the Properties dialog box: If you have an Original Configuration (Current) check box: The trade-off of a smaller SoundFont file is its lower sound quality.