Dell Appassure 5 User Guide

							Dell AppAssure User Guide
Version 5.4.3 Revision B189 g Do one of the following:
•If you cleared the Add all Agents to Seed Drive check box, click Next.
•If you selected Add all Agents to Seed Drive, go to Step 9.
h On the Machines page, select the protected machines you want to replicate to the target core 
using the seed drive.
9Click Finish.
10 If you created a seed drive, send it to your target core.
The pairing of the source core to the target core is complete. Replication begins, but produces orphaned 
recovery points on the target core until the seed drive is consumed and provides the necessary base 
images.
Replicating to a third-party target core
A third-party core is a target core that it managed and maintained by an MSP. Replicating to a core managed by 
a third party does not require the customer to have access to the target core.
The process of replicating to a third-party core involves tasks that must be completed by the customer as well 
as the third party. After a customer submits a request for replication on the source core or cores, the MSP must 
complete the configuration on the target core by reviewing the request.
To replicate to a target core managed by a third party, complete the following tasks:
1Submitting a replication request to a third-party service provider
2Reviewing a replication request from a customer or Ignoring a replication request from a customer Build RP chains (fix 
orphans)Select this option to replicate the entire recovery point chain to the seed 
drive. This option is selected by default.
NOTE: Typical seeding in AppAssure 5.4 replicates only the latest recovery 
point to the seed drive, which reduces the amount of time and space 
required for creating the seed drive. Opting to build recovery point (RP) 
chains to the seed drive requires enough space on the seed drive to store the 
latest recovery points from the specified protected machine or machines, 
and may take additional time to complete the task.
Use compatible format Select this option to create the seed drive in a format that is compatible 
with both new and older versions of the AppAssure Core.
NOTE: The current seed drive format is not compatible with 5.3 versions of 
the Core. Archives created in AppAssure 5.3.x are compatible with 
AppAssure 5.4.x and later.
NOTE: This configuration applies to Hosted and Cloud Replication. The AppAssure Core must be installed 
on all source core machines. If you are configuring AppAssure for Multi-Point to Point replication, you must 
perform this task on all source cores.Table 98. Seed drive options
Item Description 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B190
Submitting a replication request to a third-party 
service provider
If you are an end user who subscribes to a core managed by a third party, such as an MSP, complete the steps in 
this procedure to submit a replication request to your third-party service provider.
To submit a replication request to a third-party service provider
1 Navigate to the AppAssure Core, and then click the Replication tab or the replication symbol in the left 
column.
2 On the Replication tab, click Add Target Core.
The Replication Wizard appears.
3 On the Target Core page of the Replication Wizard, select I have a subscription to a third-party 
providing off-site backup and disaster recovery services, and then enter the information as described 
in the following table.
•If the Core you want to add has been paired with this source core previously, you can do the 
following:
aSelect Use an existing target core.
b Select the target core from the drop-down list.
cClick Next.
dSkip to Step 7.
4Click Next.
5 On the Details page, enter the information as described in the following table.
6Click Next.
7 On the Machines page, select the protected machines you want to replicate to the third-party core.
8 If you want to perform the seeding process for the transfer of base data, complete the following steps.
a On the Machines page, select Use a seed drive to perform initial transfer.
•If you currently have one or more protected machines replicating to a target core, you can 
include these machines on the seed drive by selecting With already replicated.
bClick Next. Table 99. Third-party target core information
Te x t  B o x D e s c r i p t i o n
Host Name Enter the host name, IP address, or FQDN for the third-party core machine.
Port Enter the port number that was given to you by your third-party service provider.
The default port number is 8006.
Table 100. Third-party target core details
Te x t  B o x D e s c r i p t i o n
Email Address Enter the email address associated with your third-party service 
subscription.
Customer ID (optional) Optionally, enter the customer ID that was assigned to you by the service 
provider.
NOTE: Because large amounts of data need to be copied to the portable storage device, an eSATA, 
USB 3.0, or other high-speed connection to the portable storage device is recommended. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B191 c On the Seed Drive Location page, use the Location type drop-down list to select from the 
following destination types:
•Local
•Network 
•Cloud
d Enter the details for the archive as described in the following table based on the location type 
you selected in Step c.
eClick Next.
f On the Seed Drive Options page, enter the information as described in the following table. Table 101. Archive details
Option Text Box Description
Local Output location Enter the location for the output. It is used to define the 
location path where you want the archive to reside; for 
example, d:\work\archive.
Network Output location Enter the location for the output. It is used to define the 
location path where you want the archive to reside; for 
example, \\servername\sharename.
User Name Enter a user name. It is used to establish logon credentials for 
the network share.
Password Enter a password for the network path. It is used to establish 
logon credentials for the network share. 
Cloud Account Select an account from the drop-down list.
NOTE: To select a cloud account, you must first have added it 
in the Core Console. For more information, see Adding a cloud 
account.
Container Select a container associated with your account from the drop-
down menu.
Folder Name Enter a name for the folder in which the archived data is to be 
saved. The default name is AppAssure-5-Archive-[DATE 
CREATED]-[TIME CREATED]
Table 102. Seed drive options
Item Description
Maximum Size Large archives of data can be divided into multiple segments. Select the 
maximum amount of space you want to reserve for creating the seed drive 
by doing one of the following:
•Select Entire Target to reserve all available space in the path 
provided on the Seed Drive Location page (for example, if the 
location is D:\work\archive, all of the available space on the D: drive 
is reserved).
•Select the blank text box, enter an amount, and then select a unit of 
measurement from the drop-down list to customize the maximum 
space you want to reserve.
Customer ID (optional) Optionally, enter the customer ID that was assigned to you by the service 
provider. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B192 g Do one of the following:
•If you cleared the Add all Agents to Seed Drive check box, click Next.
•If you selected Add all Agents to Seed Drive, go to Step 9.
h On the Machines page, select the protected machines you want to replicate to the target core 
using the seed drive.
9Click Finish.
10 If you created a seed drive, send it as directed by your third-party service provider.
Reviewing a replication request from a customer
After an end user completes the procedure Submitting a replication request to a third-party service provider, a 
replication request is sent from the source core to the third-party target core. As the third party, you can 
review the request, and then approve it to begin replication for your customer, or you can deny it to prevent 
replication from occurring.
Choose from the following options:
•Approving a replication request
•Denying a replication requestRecycle action In the event the path already contains a seed drive, select one of the 
following options:
•Do not reuse. Does not overwrite or clear any existing seed data 
from the location. If the location is not empty, the seed drive write 
will fail.
•Replace this Core. Overwrites any pre-existing seed data pertaining 
to this core but leaves the data for other cores intact.
•Erase completely. Clears all seed data from the directory before 
writing the seed drive.
Comment Enter a comment that describes the seed drive.
Add all Agents to Seed 
DriveSelect this option to replicate all protected machines on the source core 
using the seed drive. This option is selected by default.
Build RP chains (fix 
orphans)Select this option to replicate the entire recovery point chain to the seed 
drive. This option is selected by default.
NOTE: Typical seeding in AppAssure 5.4 replicates only the latest recovery 
point to the seed drive, which reduces the amount of time and space 
required for creating the seed drive. Opting to build recovery point (RP) 
chains to the seed drive requires enough space on the seed drive to store the 
latest recovery points from the specified protected machine or machines, 
and may take additional time to complete the task.
Use compatible format Select this option to create the seed drive in a format that is compatible 
with both new and older versions of the AppAssure Core.
NOTE: The current seed drive format is not compatible with 5.3 versions of 
the Core. Archives created in AppAssure 5.3.x are compatible with 
AppAssure 5.4.x and later. Table 102. Seed drive options
Item Description 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B193
Approving a replication request
Complete the following procedure to approve a replication request on a third-party target core.
To approve a replication request
1 On the target core, open the AppAssure Core Console, and then click the Replication tab or icon.
2 On the Replication tab, click Pending Requests (#).
The Pending Replication Requests section appears.
3 Under Pending Replication Requests, click the drop-down menu next to the request you want to review, 
and then click Review.
The Review Replication Request window appears.
4 Under Source Core Identity, do one of the following:
•Select Replace an existing replicated Core, and then select a core from the drop-down list.
•Select Create a new source Core, and then confirm that the Core Name, customer Email Address, 
and Customer ID, provided are correct. Edit the information as necessary.
5 Under Agents, select the machines to which the approval applies, and then use the drop-down lists in the 
Repository column to select the appropriate repository for each machine.
6 Optionally, in the Comment text box, enter a description or message to include in the response to the 
customer.
7Click Send Response.
Replication is accepted.
Denying a replication request
Complete the steps in the following procedure to deny a replication request sent to a third-party core from a 
customer.
To deny a request without reviewing it, see Ignoring a replication request from a customer.
To deny a replication request
1 On the target core, open the AppAssure Core Console, and then click the Replication tab or icon.
2 On the Replication tab, click Pending Requests (#).
The Pending Replication Requests section appears.
3 Under Pending Replication Requests, click the drop-down menu next to the request you want to review, 
and then click Review.
The Review Replication Request window appears.
4Click Deny.
Replication is denied. Notification of denial appears under Alerts on the Events tab of the source core.
NOTE: The information that appears in the Source Core Identity section of this window is 
determined by the request completed by the customer. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B194
Ignoring a replication request from a customer
As a third-party service provider of a target core, you have the option to ignore a request for replication sent 
from a customer. This option could be used if a request was sent by mistake or if you want to deny a request 
without reviewing it.
For more information about replication requests, see Reviewing a replication request from a customer.
Complete the following procedure to ignore a replication request from a customer.
To ignore a replication request from a customer
1 On the target core, open the AppAssure Core Console, and then click the Replication tab or icon.
2 On the Replication tab, click Pending Requests (#).
The Pending Replication Requests section appears.
3 Under Pending Replication Requests, click the drop-down menu next to the request you want to ignore, 
and then click Ignore.
4 On the Ignoring request dialog box, click Ye s to confirm the command.
Notification that the request has been ignored is sent to the source core and the request is removed 
from the target core Replication tab.
Adding a machine to existing replication
After replication is established between a source and target core, it is possible to add new protected machines 
to replicate to the target. Complete the steps in the following procedure to add a new protected machine to a 
paired target core for replication.
For more information about replication, see Understanding replication and Replicating to a self-managed target 
core.
To add a machine to existing replication
1 On the AppAssure Core Console, click the Replication tab or icon.
2 Click the drop-down menu next to the target core to which you want to replicate a new machine, and 
then click Add Machines.
The Replication Wizard opens to the Machines page.
3 On the Machines page, select the protected machines you want to replicate, and then use the drop-down 
lists in the Repository column to select a repository for each protected machine.
4 If you want to perform the seeding process for the transfer of the base data, complete the following 
steps:
a On the Machines page, select Use a seed drive to perform initial transfer.
•If you currently have one or more protected machines replicating to a target core, you can 
include these machines on the seed drive by selecting With already replicated.
bClick Next.
NOTE: Because large amounts of data need to be copied to the portable storage device, an eSATA, 
USB 3.0, or other high-speed connection to the portable storage device is recommended. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B195 c On the Seed Drive Location page, use the Location type drop-down list to select from the 
following destination types:
•Local
•Network 
•Cloud
d Enter the details for the archive as described in the following table based on the location type 
you selected in Step c.
eClick Next.
f On the Seed Drive Options page, enter the information as described in the following table. Table 103. Archive details
Option Text Box Description
Local Output location Enter the location for the output. It is used to define the 
location path where you want the archive to reside; for 
example, d:\work\archive.
Network Output location Enter the location for the output. It is used to define the 
location path where you want the archive to reside; for 
example, \\servername\sharename.
User Name Enter a user name. It is used to establish logon credentials for 
the network share.
Password Enter a password for the network path. It is used to establish 
logon credentials for the network share. 
Cloud Account Select an account from the drop-down list.
NOTE: To select a cloud account, you must first have added it 
in the Core Console. For more information, see Adding a cloud 
account.
Container Select a container associated with your account from the drop-
down menu.
Folder Name Enter a name for the folder in which the archived data is to be 
saved. The default name is AppAssure-5-Archive-[DATE 
CREATED]-[TIME CREATED]
Table 104. Seed drive options
Item Description
Maximum Size Large archives of data can be divided into multiple segments. Select the 
maximum amount of space you want to reserve for creating the seed drive 
by doing one of the following:
•Select Entire Target to reserve all available space in the path 
provided on the Seed Drive Location page (for example, if the 
location is D:\work\archive, all of the available space on the D: drive 
is reserved).
•Select the blank text box, enter an amount, and then select a unit of 
measurement from the drop-down list to customize the maximum 
space you want to reserve.
Customer ID (optional) Optionally, enter the customer ID that was assigned to you by the service 
provider. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B196 g Do one of the following:
•If you cleared the Add all Agents to Seed Drive check box, click Next.
•If you selected Add all Agents to Seed Drive, go to Step 5.
h On the Machines page, select the protected machines you want to replicate to the target core 
using the seed drive.
5Click Finish. Recycle action In the event the path already contains a seed drive, select one of the 
following options:
•Do not reuse. Does not overwrite or clear any existing seed data 
from the location. If the location is not empty, the seed drive write 
will fail.
•Replace this Core. Overwrites any pre-existing seed data pertaining 
to this core but leaves the data for other cores intact.
•Erase completely. Clears all seed data from the directory before 
writing the seed drive.
Comment Enter a comment that describes the seed drive.
Add all Agents to Seed 
DriveSelect this option to replicate all protected machines on the source core 
using the seed drive. This option is selected by default.
Build RP chains (fix 
orphans)Select this option to replicate the entire recovery point chain to the seed 
drive. This option is selected by default.
NOTE: Typical seeding in AppAssure 5.4 replicates only the latest recovery 
point to the seed drive, which reduces the amount of time and space 
required for creating the seed drive. Opting to build recovery point (RP) 
chains to the seed drive requires enough space on the seed drive to store the 
latest recovery points from the specified protected machine or machines, 
and may take additional time to complete the task.
Use compatible format Select this option to create the seed drive in a format that is compatible 
with both new and older versions of the AppAssure Core.
NOTE: The current seed drive format is not compatible with 5.3 versions of 
the Core. Archives created in AppAssure 5.3.x are compatible with 
AppAssure 5.4.x and later. Table 104. Seed drive options
Item Description 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B197
Consuming the seed drive on a target core
Complete the follow procedure to consume the data from the seed drive on the target core.
To consume the seed drive on a target core
1 If the seed drive was saved to a portable storage device, such as a USB drive, connect the drive to the 
target core.
2 On the target core, open the AppAssure Core Console, and then click the Replication tab or icon.
3 On the Replication tab, under Incoming Replication, click the drop-down menu for the correct source 
core, and then click Consume.
The Consume window appears.
4For Location type, select one of the following options from the drop-down list:
•Local
•Network
•Cloud
5 Enter the details for the archive as described in the following table based on the location type you 
selected in Step 4.
6Click Check File.
The Core searches for the file.
After finding the file, the following text boxes appear in the Consume window pre-populated with the 
data gathered from Step 4, Step 5, and the file. The Date Range displays the dates of the oldest and 
newest recovery points contained in the seed drive. Any comments entered when the seed drive was 
created are automatically imported.
7 On the Consume window, under Agents, select the machines for which you want to consume data.
8Click Consume.
9 To monitor the progress of consuming data, click the Events tab.
NOTE: This procedure is only necessary if a seed drive was created as part of Replicating to a self-
managed target core or Replicating to a third-party target core.
Table 105. Archive details
Option Text Box Description
Local Location Enter the path for the archive. 
Network Location Enter the path for the archive. 
User Name Enter the user name. It is used to establish logon credentials 
for the network share.
Password Enter the password for the network path. It is used to establish 
logon credentials for the network share. 
Cloud Account Select an account from the drop-down list.
NOTE: To select a cloud account, you must first have added it 
in the Core Console. For more information, see Adding a cloud 
account.
Container Select a container associated with your account from the drop-
down menu.
Folder Name Enter the name of the folder in which the archived data is 
saved; for example, AppAssure-5-Archive-[DATE CREATED]-
[TIME CREATED] 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B198
Abandoning a seed drive
If you create a seed drive with the intent to consume it on the target core but choose not to send it to the 
remote location, a link for the Outstanding Seed Drive remains on the source core replication tab. In this case, 
you may want to abandon the outstanding seed drive in favor of different or more current data.
Complete the steps in the following procedure to abandon an outstanding seed drive.
To abandon a seed drive
1 On the source core, open the AppAssure Core Console, and then click the Replication tab or icon.
2 On the replication tab, click Outstanding Seed Drives (#).
The Outstanding seed drives section appears. It includes the name of the remote target core, the date 
and time on which the seed drive was created, and the data range of the recovery points included on the 
seed drive.
3 Under Outstanding seed drives, click the drop-down menu for the drive you want to abandon, and then 
click Abandon.
The Outstanding Seed Drives window appears.
4 On the Outstanding Seed Drives window, click Ye s to confirm.
The seed drive is removed.
If no more seed drives exist on the source core, the Outstanding Seed Drives (#) link and Outstanding 
seed drives section are removed from the Replication tab.
Managing replication settings
AppAssure lets you monitor, schedule, and adjust replication at the overall, core, and protected machine levels.
You can edit the following replication settings:
•To schedule replication jobs, see Scheduling replication.
•To create a seed drive of a protected machine that is already paired for replication, see Using the Copy 
function to create a seed drive
•To monitor the progress of a replication job, see Monitoring replication.
•To pause or resume a paused replication job, see Pausing and resuming replication.
•To force replication of an incoming or outgoing protected machine, see Forcing replication.
•To manage settings for all target cores and replication procedures, see Managing settings for outgoing 
replication.
•To manage settings for an individual target core, see Changing target core settings.
•To manage priority settings for an individual protected machine being replicated to a target core, see 
Setting replication priority for a protected machine.
NOTE: This procedure removes the link to the outstanding drive from the AppAssure Core Console on the 
source core. It does not remove the drive from the storage location on which it is saved. Abandoning the 
drive automatically replicates all recovery points from the abandoned seed drive during the next 
replication job.