Dell Appassure 5 User Guide

							Dell AppAssure User Guide
Version 5.4.3 Revision B279 5 Obtain the old UUID of the partition or partitions from the mounted recovery points /etc/mtab file and 
compare it to the UUIDs for the root (for Ubuntu and CentOS), boot (for CentOS and RHEL), and data 
partitions by typing the following command and then press Enter:
less /mnt/etc/mtab
6 If performing a BMR on a brand new disk on the destination machine, comment out the swap partition in 
fstab in your root volume.
7 Modifying fstab and mtab paths should occur on the restored volume, not the Live DVD. There is no need 
to modify paths on the Live DVD. Prepare for the installation of Grand Unified Bootloader (GRUB) by 
typing the following commands. Following each command, press Enter:
mount --bind /dev /mnt/dev
mount --bind /proc /mnt/proc
mount --bind /sys /mnt/sys
8 Locate the grub.conf file in your mounted volume, and open it using a text editor.
The location of grub.conf differs depending on your OS version and the version of GRUB installed. The 
most likely locations include /boot/grub/grub.conf, /boot/grub/grub.cfg or 
/etc/grub.conf.
9 In grub.conf, locate all lines containing “root=” and replace it with the correct UUID 
for the root volume. You can also use the root device path. As in the examples above, if the root device 
path is /dev/sda2, then change all instances to root=/dev/sda2.
10 Do one of the following:
•If you are not using LVM, remove all “rd_LVM_LV=” entries in the grub.conf file, save the file, and 
exit the text editor.
•If you are using LVM, enter the device name. For example: 
root=/dev/mapper/vg_TEST-root 
rd_LVM_LV=vg_TEST/sqp_1rd_LVM_LV=vg_TEST/root
11 Change root directory by typing the following command and then press Enter:
chroot /mnt /bin/bash
12 If using SLES, install GRUB by typing the following commands, pressing Enter after each:
grub-install --recheck /dev/sda
grub-install /dev/sda
13 For Linux distributions other than SLES, install GRUB by typing the following command and then press 
Enter:
grub-install/dev/sda
NOTE: If installing on SUSE, when installing GRUB, no parameters are required. For example, the 
command to install GRUB on SUSE is simply grub-install and then press Enter. 
						

							Dell AppAssure User Guide
Version 5.4.3 Revision B280 14 After you complete installation, run one of the following updates:
•For SLES: 
grub-install.unsupported --recheck /dev/sda
grub-install.unsupported /dev/sda
update-grub
•For other distributions:
grub-install /dev/sda
update-grub
15 Remove the Live DVD disk from the CD-ROM or DVD drive and restart the Linux machine.
NOTE: If the update-grub command does not exist on your Linux distribution, omit this option.
NOTE: If the update-grub command does not exist on your Linux distribution, omit this option. 
						

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Understanding the Local Mount Utility
This chapter describes how to download, install, and use the Local Mount Utility (LMU) to mount an explore 
recovery points from a machine that does not host the AppAssure Core. It includes the following topics:
•Downloading the Local Mount Utility
•Installing the Local Mount Utility
•Using the Local Mount Utility
•Using AppAssure Core and protected machine options
The LMU is a downloadable application that lets you mount a recovery point on a remote AppAssure Core from 
any machine. The light-weight utility includes the aavdisk and aavstor drivers, but it does not run as a service. 
When you install the utility, by default, it is installed in the directory C:\Program Files\AppRecovery\Local Mount 
Utility and a shortcut appears on the machine’s desktop.
While the utility was designed for remote access to an AppAssure Core machine, you also can install the LMU on 
the same machine as an AppAssure Core. When it runs on a Core, the application recognizes and displays all 
mounts from that Core, including mounts performed through the AppAssure Core Console. Likewise, mounts 
performed on the LMU also appear in the console.
When the LMU is installed on a Core machine, it provides access to Mailbox Restore, the Dell AppAssure 
application used to restore Microsoft Exchange data stores and items. For more information about Mailbox 
Restore, see the Dell AppAssure Mailbox Restore User for Microsoft Exchange User Guide.
Downloading the Local Mount Utility
There are two ways to download the Local Mount Utility. You can download the web installer version of the 
software directly from the AppAssure Core Console, which is practical if you are installing the LMU on the Core. 
You can also download either 32-bit or 64-bit executable installer files for the LMU from the Dell AppAssure 
License Portal.
This section includes the following topics:
•Downloading the LMU from the AppAssure Core Console
•Downloading the LMU from the Dell AppAssure License Portal 
						

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Downloading the LMU from the AppAssure Core 
Console
Complete the following steps to download the Local Mount Utility from the AppAssure Core Console.
To download the Local Mount Utility from the AppAssure Core Console
1 From the machine on which you want to install the LMU, access the AppAssure Core Console by entering 
the console URL into your browser and logging on with your user name and password.
2 From the AppAssure Core Console, click the Tools tab.
3 On the Tools tab, click Downloads.
4 Under Local Mount Utility, click the Download web installer link.
5 From the Opening LocalMountUtility-Web.exe window, click Save File.
The file saves to the local Downloads folder. In some browsers, the folder automatically opens or a pop-
up message gives you the option to run the installation.
Downloading the LMU from the Dell AppAssure 
License Portal
If you have already registered your AppAssure Core software in the Dell AppAssure License Portal, you can log 
into the License Portal at https://licenseportal.com and download the LMU software to the machine on which 
you want to install it.
Complete the following steps to download the Local Mount Utility from the Dell AppAssure License Portal.
To download the Local Mount Utility from the Dell AppAssure License Portal
1 From the machine on which you want to install the LMU, log into the Dell AppAssure License Portal at 
https://licenseportal.com.
2 Access the Downloads area.
3 Scroll down the list of Windows Based Applications. From the Local Mount Utility section, based on the 
architecture of the machine on which you are installing the utility (64-bit systems or 32-bit systems on 
the x86 architecture), click Download.
4 Save the executable installer in an appropriate location (for example, Downloads).
Installing the Local Mount Utility
The Local Mount Utility can be installed using the web installer, or an executable installation file specific to the 
architecture of the machine on which it is being installed. The process is the same regardless of which installer 
you use. Follow the procedure below to install the Local Amount Utility.
To install the Local Mount Utility
1 From the machine on which you want to install the LMU, locate the executable installation file.
If you downloaded the installer from the Core, the install file uses the web installer, which is named 
LocalMountUtility-Web.exe. If you downloaded from the License Portal, the installer name includes the 
architecture of your operating system, for example LocalMountUtility-X32.exe or LocalMountUtility-
X64.exe.
NOTE: For more information about the Dell AppAssure License Portal, including obtaining a license key or 
registering and creating a License Portal account, see the Dell AppAssure License Portal User Guide. 
						

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Version 5.4.3 Revision B283 2 Launch the installer program using one of the following methods.
•From the Downloads folder, right-click on the executable file and click Open.
•Or, if the web browser opened a message after downloading with the option to run the executable 
file, click Run.
Depending on the configuration of your machine, the User Account Control window or the Open File - 
Security Warning window could appear.
3 If the User Account Control window or the Open File - Security Warning window appears, click Ye s or Run 
to let the program make changes to the machine.
4 In the Setup dialog box, from the language field, select the appropriate language and then click OK.
The installer prepares the installation.
5 Choose from one of the following:
•If this machine has an earlier version of the AppAssure Local Mount Utility software installed, you 
will see a message asking if you want to upgrade to the current version. 
aClick Ye s.
The AppAssure Local Mount Utility Installation Wizard launches, and the Progress page of 
the wizard appears. The application downloads to the destination folder, with progress 
displayed in the progress bar. When finished, the wizard automatically advances to the 
Completed page.
bSkip to Step 10.
•If this is the first time the AppAssure LMU software is being installed on this machine, proceed to 
Step 6.
6 On the AppAssure Local Mount Utility Installation Wizard Welcome page, click Next to continue to the 
License Agreement page.
7 On the License Agreement page, select I accept the terms in the license agreement, and then click 
Next.
8 On the Prerequisites page, install any necessary prerequisites and then click Next.
9 On the Installation Options page, complete the following tasks:
a Select a destination folder for the LMU by clicking the folder icon.
b Optionally, to also install Mailbox Restore, select Mailbox Restore.
c Select whether to Allow Local Mount Utility to automatically send diagnostic and usage 
information to Dell.
dClick Install.
The Progress page of the wizard appears, and the application downloads to the destination folder, with 
progress displayed in the progress bar. When finished, the wizard automatically advances to the 
Completed page.
10 On the Completed page, click Finish to close the wizard.
NOTE: The default destination folder is
C:\Program Files\AppRecovery\LocalMountUtility.
CAUTION: If you already installed Mailbox Restore on this machine with your installation 
of the AppAssure Core, clear this option so that you do not install it a second time. 
						

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Using the Local Mount Utility
The LMU lets you mount, explore and dismount the recovery points of any Core you add to the utility. There is 
no limit to the number of cores you can add. For more information about using the LMU, see the following 
procedures:
•Adding a Core machine to the Local Mount Utility
•Mounting a recovery point using the Local Mount Utility
•Exploring a mounted recovery point using the Local Mount Utility
•Dismounting a recovery point using the Local Mount Utility
Adding a Core machine to the Local Mount Utility
To mount a recovery point, you must add a Core machine to the LMU. There is no limit as to how many Cores you 
can add.
Complete the following procedure to set up the LMU by adding a core.
To add a core to the Local Mount Utility
1 From the machine on which the LMU is installed, launch the LMU by double-clicking the desktop icon.
2 If the User Account Control window appears, click Ye s to let the program to make changes to the 
machine.
3 In the upper-left corner of the AppAssure Local Mount Utility window, click Add Core.
4 In the Add Core dialog box, enter the requested credentials described in the following table.
5Click Connect.
6 If adding multiple cores, repeat Step 3 through Step 5 as necessary. Table 133. AppAssure Core credentials
Option Description
Host name The name of the Core from which you want to mount recovery 
points.
NOTE: If installing the LMU on a core, the LMU automatically adds 
the localhost machine.
Port The port number used to communicate with the Core.
The default port number is 8006.
Use my Windows user credentials Select this option if the credentials you use to access the Core are 
the same as your Windows credentials.
Use specific credentials Select this option if the credentials you use to access the Core are 
different from your Windows credentials.
User name The user name used to access the Core machine.
NOTE: This option is only available if you choose to use specific 
credentials.
Password The password used to access the Core machine.
NOTE: This option is only available if you choose to use specific 
credentials. 
						

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Mounting a recovery point using the Local Mount 
Utility
Before mounting a recovery point, the local mount utility (LMU) must connect to the Core on which the recovery 
point is stored. As described in the procedure Adding a Core machine to the Local Mount Utility, the number of 
cores that can be added to the LMU is unlimited; however, the application can connect to only one core at a 
time. For example, if you mount a recovery point of a machine protected by one core and then mount a 
recovery point of another machine protected by a different core, the LMU automatically disconnects from the 
first core to establish a connection with the second core.
Complete the following procedure to mount a recovery point on a remote core using the LMU.
To mount a recovery point using the Local Mount Utility
1 From the machine on which the LMU is installed, launch the LMU by double-clicking the desktop icon.
2 From the main AppAssure Local Mount Utility window, expand the Core in the navigation tree to reveal 
the protected machines.
3 From the navigation tree, select the protected machine from which you want to mount a recovery point.
The recovery points appear in the main frame.
4 Expand the recovery point you want to mount to reveal individual disk volumes or databases.
5 Right-click the recovery point you want to mount, and select one of the following options:
•Mount
•Mount writable
•Mount with previous writes
•Advanced mount
a If you selected Advanced Mount, then from the Advanced Mount window, complete the 
options described in the following table.
bClick Mount.
The LMU automatically opens the folder containing the mounted recovery point. Table 134. Advanced Mount options
Option Description
Mount point path Click the Browse button to select a path for the recovery points other than the 
default mount point path.
Mount type Select one of the following options:
•Mount read-only
•Mount writable
•Mount read-only with previous writes
NOTE: If you select a recovery point that is already mounted, the Mounting dialog will prompt 
whether to dismount the recovery point. 
						

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Exploring a mounted recovery point using the Local 
Mount Utility
Complete the following procedure to explore a recovery point that has remained mounted from a previous 
session.
To explore a mounted recovery point using the Local Mount Utility
1 From the machine on which the LMU is installed, launch the LMU by double-clicking the desktop icon.
2 From the main Local Mount Recovery screen, click Active mounts.
The Active Mounts window opens and displays all mounted recovery points.
3Click Explore beside the recovery point from which you want to recover to open the folder of 
deduplicated volumes.
Dismounting a recovery point using the Local Mount 
Utility
Complete the following procedure to dismount a recovery point on a remote core using the LMU.
To dismount a recovery point using the Local Mount Utility
1 From the machine on which the LMU is installed, double-click the Local Mount Utility desktop icon to 
launch the program.
2 From the main Local Mount Recovery screen, click Active mounts.
The Active Mounts window opens and displays all mounted recovery points.
3 Do one of the following:
•To dismount one recovery point, select a recovery point you want to dismount, and then click 
Dismount.
•To dismount all mounted recovery points, click Dismount all, and then click Ye s in the Dismount 
All dialog box to confirm.
4 To close the Active mounts window, click the X in the upper-right corner.
5 To minimize the LMU application, click the X in the upper-right corner of the Local Mount Utility window.
6 To close the LMU application, right-click the AppAssure Local Mount Utility icon in the LMU tray menu, 
and select Exit.
NOTE: This procedure is not necessary if you are exploring a recovery point immediately after mounting 
it, as the folder containing the recovery point automatically opens upon completion of the mounting 
procedure. 
						

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Using the Local Mount Utility tray menu
The LMU tray menu is located in your desktop task bar. Right-click the icon to reveal the options described in 
the following table:
Using AppAssure Core and protected 
machine options
By right-clicking the AppAssure Core or a protected machine in the main LMU screen, you can access certain 
options, as described in the following topics:
•Accessing localhost options
•Accessing remote core optionsAccessing protected machine options
Accessing localhost options
Complete the step in this procedure to access localhost options.
To access localhost options
•Right-click the AppAssure Core or protected machine, and then click Reconnect to core.
Information from the Core is updated and refreshed; for example, recently added protected machines. Table 135. Tray menu options
Option Description
Browse Recovery Points Opens the LMU main window.
Active Mounts Opens the Active Mounts dialog box on top of the LMU main window.
Options Opens the Options dialog box on top of the LMU main window. From 
the Options dialog box, you can change the Default mount point 
directory and the default Core credentials for the LMU user interface.
About Reveals the Local Mount Utility licensing information.
Exit Closes the LMU application.
NOTE: Clicking the X in the upper corner of the main window of the 
LMU minimizes the application to the tray; it does not exit the 
application. 
						

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Accessing remote core options
Complete the steps in this procedure to access remote core options.
To access remote core options
•Right-click the AppAssure Core or protected machine, and then select one of the remote core options as 
described in the following table.
Accessing protected machine options
Complete the steps in this procedure to access protected machine options.
To access protected machine options
•Right-click the AppAssure protected machine, and then click Refresh recovery points.
The list of recovery points for the selected protected machine updates. Table 136. Remote core options
Option Description
Reconnect to core Refreshes and updates information from the Core, such as recently added 
protected machines.
Remove core Deletes the Core from the Local Mount Utility.
Edit core Opens the Edit Core window, where you can change the host name, port, and 
credentials.